ALZA SPTtot001 User manual

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User Manual • Uživatelský manuál •
Užívateľský manuál • Használati utasítás •
Benutzerhandbuch
SPTtot001, SPTtot002, SPTtot003, SPTtot004, SPTtot005, SPTtot006

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1Introduction
Thank you for choosing Ratikon electric bicycle.
Before you use your Ratikon electric bike it is important that you read this manual carefully. If there
is anything you do not understand completely, please contact us.
Please observe traffic regulations, and do not lend your bicycle to anyone who is unfamiliar with it.
We strongly advise you to always wear an approved cycling helmet when riding your bicycle. If you
are unfamiliar with cycling we advise attending a cycle proficiency course prior to using your new
bicycle on the public highway.
When using any bicycle, it is important that you stay within safe limits; if you feel as if you are
travelling too quickly, you probably are.
Always test your brakes prior to using the bike and remember the bike will not stop as quickly in the
wet as it would in the dry!
Before you use the bike for the first time, please make absolutely certain that it has been correctly
assembled. You can do this by either taking it to your nearest cycle engineer or if you are proficient
in cycle mechanics, inspecting it yourself. In particular you must make sure that the pedals, saddle,
handlebars and any self assembled items have been fitted correctly.
Avoid consuming alcohol before you ride your electric bike. The use of alcohol greatly reduces
reflexes and limits your ability to ride safely.
If you need to replace your battery, please either dispose of it properly or preferably send it back to
us or one of our distributors and we will make sure it is properly recycled.
Above all, enjoy your Ratikon bike, happy cycling!
2Caring for your Ratikon bike and pre-use checks
Your Ratikon bike has been thoroughly tested at the factory prior to delivery and undergone a pre-
delivery inspection by your Ratikon Stockist.
It is very important that you check the bike thoroughly before its first use. Equally important are
frequent and regular spot-checks, as they will protect you and your Ratikon bike.
Please read this manual carefully. Only on full understanding all of the functions of this electric
bicycle should you attempt to use it.
Folding bike, city bike and trekking bike are recommended for roads such as roads and highways;
trekking bikes are suitable for long-distance riding, have poor climbing and downhill performance,
and lack sportiness; mountain bikes can be used for riding on the above roads, more It is suitable for
riding on compound road conditions such as mountain, forest road and gravel. All the above models
shall not be used for off-road, sports and performance. If consumers violate the regulations for off-
road, sports and performance and cause accidental injury, they shall bear their own responsibility.
Before you set off for the first ride: suggested information to measure and adjust saddle height to
suit rider height:

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Frame Size
Suggested Rider Height
27.5*15”
150CM-165CM
27.5*17”
165CM-175CM
27.5*19”
175CM-190
29*17”
165CM-180CM
29*19”
180CM-195CM
29*21”
195CM-215CM
Please try to confirm whether the pedals are locked before riding. If they are loose or damaged, they
need to be adjusted before use.
Before you set off for the first time
2.1.1 Check the handlebars and handlebar stem are properly tightened.
2.1.2 Check all other nuts, bolts and fixings are properly tightened.
Check all folding mechanism clamps are closed tight and locked.
2.1.3 Check brakes are functioning properly.
2.1.4 Check tyre pressure are correct and tyres are not damaged.
2.1.5 Check reflectors and lights function if fitted.
2.1.6 Make sure the battery is fully charged.
2.1.7 Load the battery into bicycle and turn on with the switch located directly above the battery.
To remove the battery, turn the battery key hold in unlocked position and slide the battery
out. Remove key from battery and keep save during operation of the bike.
2.1.8 Turn on the bike by pressing the on/off switch adjacent to the left hand grip for one second.
(Turn off the bike by repeating the same process). Read carefully the attached Display
operation manual for more details.

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The bike will be ready to ride and the LCD will activate showing Current speed, trip distance,
ODO, power and battery SOC. Turning the pedals for more than ¼ of a revolution will now
activate the motor.
2.1.9 To avoid unplanned acceleration, always make sure that the LCD assist level is set to 0 when
mounting, dismounting and turn the bike off when leaving it unattended.
To set the assist levels, toggle with the + and – buttons
2.1.10 To avoid the use of a bicycle trailer or outboard bicycle.
2.1 Before each use
It is important you check your bike prior to each time you use it. Checks should include the following:
(If you do find any damage or problems, do not use the bike until the problem has been solved or
you have had the faulty item checked by an electric bike mechanic or your retailer).
2.2.1 Check the tyres for any visible damage.
2.2.2 Check the tyre pressure.
2.2.3 Check for any loose nuts, bolts or fixings. Check all folding mechanism clamps are
closed tight and locked.
DS23
Size
81mm × 48mm
Rated Voltage
36V
Screen Size
Installation Size
φ 22.2
Display Type
LCD Side-Type
Display Attribution
Colorful display
Support Modes
0/1 - 5/7/9
Com. Protocol
Uart/CAN
USB charing USB
Operating temperature
-20 ~ 60 ℃
IP Level
IP65

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2.2.4 Check the brake functions.
2.2.5 Check the electronic functions.
2.2.6 Check the reflectors are in place and the lights are working.
2.2.7 Check the battery for any visible signs of damage.
2.2 Battery care
2.3.1 Your Ratikon bike comes with a high quality lithium ion battery. All lithium batteries need to
be looked after to ensure years of full use. Following these easy steps will ensure the long
life of your battery.
2.3.2 Recharge your battery after every use if possible. Keeping your battery charged extends its
life and your bike is always ready to go.
2.3.3 You do not have to “condition” your battery by charging and discharging before it’s first use.
This was the case with old lithium ion technology but is not necessary on modern batteries
2.3.4 Never leave your battery completely discharged for more than 24 hours. Voltage dropping
below minimum for any length of time will cause serious damage to your battery cells. *
2.3.5 Recharge your battery every month even if you are not using the bike. Most lithium ion
batteries will continue to discharge even when the bike and battery are turned off. If your
battery falls below minimum Voltage, it may not be recoverable.
2.3.6 Do not expose the bicycle or battery pack to fire, heat sources, acid or alkaline substances.
2.3.7 When leaving your bicycle during hot weather, always leave in a shaded well ventilated area.
2.3.8 For best results, always recharge and store the battery at room temperature.
2.3.9 Before unloading the battery, make sure it is turned off and unload the battery using its
handle.
2.3.10 Further information on user responsibilities and battery maintenance are included in the
warranty section of this manual.
* The most common cause of battery failure the owner not keeping to points 4 and 5 above.
This is the most common reason for customers to need to replace batteries. This is
particularly noticeable in the spring when customers are using their bike for the first time in
the new year. We get most calls regarding failing batteries during this period.
IMPORTANT
If your battery is damaged due to your leaving it discharged, or not recharging when
advised as per this manual your battery is not covered by our warranty.
Battery safety

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2.3.11 i. Never leave a battery connected to the charger or mains power over-night.
ii. Never recharge a battery outside, in damp conditions or in temperatures less then 0
degrees centigrade.
iii. Never open a battery case, try and fix the battery or give it to anyone other
than a registered Ratikon Stockist for maintenance. (Failure to comply will void the
warranty)
iv. If a battery is or appears to be damaged or overheating for any reason, do not use the
bike and immediately return the battery to your retailer for advice and a safety check.
IMPORTANT
Ignoring any of the safety rules above could cause serious injury or fire.
2.3.12 Recharging your battery
2.4.1 Before charging, make sure the charger is turned off and connect your battery to the charger
at the charging socket. Plug the charger into a mains socket and turn on the mains socket.
A red lamp will light up on the charger indicate the battery is charging. When the red light
turns green, the battery is fully charged. To optimize battery life, leave the charger
connected for a further hour and then turn off the charger and disconnect it from the
mains after charging. Always disconnect the charger from the mains before disconnecting
the charger from the battery. It is possible that the battery will take up to twelve hours to
charge on the first three charges.
2.4.2 When charging the battery, always do so in a well ventilated area.
2.4.3 Do not leave the charger connected to the mains when not in use.
Battery indicator – the default voltage of display battery is 36V. The segmented voltage values are
31.5V-32.5V-34.35V-36.03V-37.48V-39.46V
2.3 Water
2.5.1 Your electric bicycle is rain and splash proof and can be used in all weathers.

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2.5.2 The electrical components of the bicycle, such as motor, battery, and controller, must not be
submerged in water.
2.5.3 Do not directly flush the bike with water to avoid direct contact with the brake levers,
handlebars, electronic equipment, etc., causing hidden dangers of the accident.
2.5.4 Please use neutral detergent, wipe the headlight lampshade, instrument case and other
plastic parts with a soft clean cloth or sponge dipped in water, and then wipe with a dry cloth
to avoid scratches;
2.5.5 It is strictly forbidden to refuel the front and rear brakes and tyres;
2.5.6 Please avoid frequent bike washing, the best bike washing cycle is 10-20 days, too frequent
will accelerate the aging of bike paint;
2.5.7 To protect the environment, please try to wash the bike in the place where the sewer pipe is
laid to prevent the road area water from affecting the traffic safety.
2.4 Maintenance and adjustments
2.6.1 IMPORTANT! Do not attempt to open the casings of the battery, motor or controller. It
could be dangerous and all warranties will become void. If you experience a problem,
contact our service department or the retailer.
2.6.2 Wheel spokes should be checked after 300 miles of riding. Handlebar and saddle tubes
should never be raised beyond the maximum permissible, indicated by a safety line around
the tubes. The recommended torque (tightness) of crucial fixings is as follows:
Front axle nuts. 46N.m
Back axle nuts. 70N.m
Handlebar and stem clamp bolts. 12N.m
Handlebar stem expander bolt. 10N.m
Seat pillar clamp nut/bolt. 5-8N.m
Seat clamp nuts. 24N.m
Crank axle Allen bolts. 40N.m
Gear shifter nuts. 4N.m
Rear carrier nuts. 8N.m
Mudguard bracket nuts. 8N.m
Other general torque settings depend on the thread size. M4: 2.5-4.0N.m, M5: 4.0-6.0N.m,
M6: 6.0-7.5N.m.
2.6.3 Your bike has a rear derailleur that will automatically tension your chain. However, if the
chain becomes loose or frequently comes off the front chain-wheel, please seek advice from
the dealer.

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2.6.4 Brake levers should lock the wheels when compressed half way between their open position
and touching the handle bars.
2.6.5 Warning: Handlebar hand grips or tube end plugs should be replaced if damaged, as bare
tube ends can cause injury.
2.6.6 Brake pads must be replaced if the pad material wears to less than 1mm.
IMPORTANT! braking distances increase on wet or icy roads.
2.6.7 Lubrication:
6.7.1. Lubricate all pivot points on the derailleur and chain with light oil or chain lube on a
regular basis.
6.7.2 Once a year, have the dealer re-grease the headset bearings, front wheel bearings
and pedal bearings.
2.6.8Recommended tools for proper maintenance:
Torque wrench with lb/in or N/m gradations
2, 4, 5, 6, 8mm Allen wrenches
9, 10, 15 mm open-end spanners and 15mm box end spanner
14, 15, and 19mm socket
T25 Torque wrench
No. 1 Phillips head screwdriver, bicycle tube patch kit and tyre pump

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2.5 Technical specifications & performance
City/Trekking/Mountain
36V
250W
Cadence and Torque Integrated
60N.m
110
25km/h
Optional
≥ 80
JIS
6V
44,7
-20 ~ 45
℃
IP 65
Shaft Standard
Light Drive Capacity(DCV)
Gear Ratio
Operating Temperature
IP Level
E40
Hall Sensor/ Encoder
Voltage
Rated Power
Pedal Sensor
Max torque
Maximum support Cadence(Rpm)
Max support up to
Decoupling Mechnical Resistance
Coaster Brake
Size
Weight approx.
Efficienct (%)
Usage Recommendation

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Simple Trouble shooting
Problem Possible reason Solution
Top speed too slow 1. Low battery voltage
2. Handlebar control problem
3. Damage to motor driveline
1. Recharge battery fully
2. Call service
3. Call service
Power on, but motor
not working
1. Battery not connected
2. Motor connection damaged
3.Handlebar control problem
1. Re install battery
2. Call service
3. Call service
Low range after
recharging the battery
1. Tyre pressures too low
2. Undercharge or charger fault
3. Battery capacity loss or
damage
4. Hill climbing, frequent stops, strong
headwinds, overloading.
1. Check pressures
2. Recharge completely or have
charger inspected
3. Replace battery
3Controls and equipment
In this section, the functions and any specific maintenance needed on all the main controls and
ancillary equipment are described.
3.1 Battery on/off switch and lock
3.1.1 Your Ratikon bike is supplied with two identical keys. The keylocks the battery to the bike.