Amano AGP-2000 Series User manual

AGP-2000 Series
Ticket Dispenser
INSTALLATION / OPERATIONS MANUAL
®

Amano Cincinnati, Inc. reserves the right to make equipment changes and improvements
which may not be reflected in this document. Portions of this document may have been
updated to include the latest hardware or firmware version, if applicable.
We recommend that this document be read in its entirety before any attempt is made to oper-
ate the equipment.
PROPRIETARY NOTICE
This document contains proprietary information and such information may not be reproduced
in whole or in part without written permission from Amano Cincinnati, Inc., 140 Harrison
Avenue, Roseland, New Jersey, 07068

AGP-2000 Installation and Operations / TABLE OF CONTENTS i
TABLE OF CONTENTS
Chapter 1: INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Chapter 2: SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Pedestal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Cabinet Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Upper Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Lower Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Chapter 3: INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Prepare the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Unpack the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Remove the Skid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Mounting the AGP-2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Connection Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Communications Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Termination Resistors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Field Connections (24 VDC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
I / O Rack #1 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
I / O Rack #2 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Typical Input / Output Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
AGP-2000 Connections to an AGP-1700 Gate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
AGP-2000 Connections to an AGP-1700 Gate and MAG-120 Reader . . . . . . . . . . . . . . . . 3-11
AGP-2010 Schematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Loading the Ticket Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Intercom Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Complete the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Chapter 4: SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Door Open Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Ribbon Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Ticket Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Ticket Restocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Issuing Lost Tickets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Emptying the Ticket Vault Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Preventative Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Servicing the PCBs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
System Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Program Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Clearing the Ram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9

ii AGP-2000 Installation and Operations / TABLE OF CONTENTS

Chapter 1: INTRODUCTION
The AGP-2000 Ticket Dispenser is designed for multiple uses at unattended
entrances of a parking facility. In its traditional application, the AGP-2000 is installed
at an entrance to automatically dispense a parking ticket with the date, time, ticket
number, machine number and rate code printed and magnetically encoded on the
ticket. The issuance of a ticket can be done either automatically, via an arming loop;
semi-automatically through the use of an arming loop and the push button; or
manually through the push button. Once the ticket is retrieved from the ticket
dispenser by the parking patron, the AGP-2000 opens the gate, allowing the patron to
enter the facility.
The AGP-2000 can also be configured to accept magnetically encoded contract or
monthly passcards to enter the lot. The patron inserts the passcard into the ticket
throat to be read. The AGP-2000 reads the passcard and returns it to the patron.
The AGP-2000 features standard communications ability that can be operated in an
on-line mode of operation or a non-communicating stand alone operation. The
machine features a backlit LCD display and user recordable voice prompts to provide
patron instructions and programming information.
AGP-2000 Installation and Operations / INTRODUCTION 1 - 1
Figure 1-1, The AGP-2000 Ticket Dispenser

1 - 2 AGP-2000 Installation and Operations / INTRODUCTION

Chapter 2: SPECIFICATIONS
Pedestal
Size: 49 1/2” (126 cm) high x 17 3/4” (45 cm) wide x 21” (53 cm) deep
Throat: 38 3/4” (98cm) high
Weight: 135 lbs. (61 kg)
Service: Polyethylene cover over top mechanism. Door panel on left side of
pedestal. Weather gaskets at all access points.
Housing: Heavy duty 12 gauge steel
Finish: Yellow (RAL#1028) or White Pedestal Base standard. Custom colors
available. Grey top cover.
Electrical
Power Source: Input Voltage Service Amperage Model Number
120VAC, 60 Hz 10 AMP AGP-2010
220VAC, 50/60Hz 5 AMP AGP-2020
Fuses: Main Power: 120VAC, 60 Hz AGC - 5 Amp
220VAC, 50/60Hz AGC - 2.5 Amp
RWPV Top: GMCV - 5Amp 125 Volt Slo Blow
RWPV Bottom: GDC - 1 Amp 250 Volt
Warning: To reduce the risk of fire, replace with same type and rating of fuse:
Environment:
-20°F ~ 120°F (-29°C ~ 49°C)
10% ~ 95% relative humidity (non-condensing)
Automatic thermostat-controlled heater included.
AGP-2000 Installation and Operations / SPECIFICATIONS 2 - 1
Figure 2-1, Front and Side Dimensions

Standard Features
Tickets: 2 1/8” (54 mm) wide x 3 3/8” (85 mm) long x .007” (.188 mm) thick.
5000 tickets per carton
Refer to Amano’s Standard 3” Ticket Specifications (ATD-106900)
Printer: Dual Automatic ticket feed
9 x 7 dot matrix printer
Cartridge ribbon
Amano’s exclusive RWPV™
(read/write/print/vault) mechanism
Self sharpening cutter blade
Time: Real time clock synchronization
Quartz clock accurate to ± 3 seconds per week @ 68°~86°F (20°~30°C)
Built-in perpetual calender
Automatic Daylight Saving Time adjustment
Programming: On-line RS485 via local facility computer
Local via hand held wireless remote
Ticket Issue: Manual: push button
Semi-automatic: vehicle presence and push button
Fully automatic: vehicle presence alone
Entry ticket and test ticket issuance
Automatic backout ticket voiding
Display: Graphic LCD with backlight
Optional alternate language and graphics
Buttons: Ticket Issue
Intercom
2 - 2 AGP-2000 Installation and Operations / SPECIFICATIONS
Figure 2-2, Example of a Standard Printed Ticket

Standard Features
Loop Usage: Selectable via programming
Arming Loop (A)
Closing Loop (C)
Memory: 999 transactions
1000 error messages
9999 pass cards
Vault Box: 50 ticket capacity
Alarm activated when 100% full
Voice Unit: Delivers pre-programmed verbal instructions to patrons
Messages are user programmable
Built in intercom for direct communication (Aiphone™ compatible)
Inputs: Loop A
Loop C
Gate Status: Open/Closed
Lot Full
Disable
Exit Gate Open
Outputs: Arm Exit Reader
Non-Resettable “Tickets Issued” Count
Open Gate
Close Gate
Lot Full
Ticket In Throat
Ticket In Count
Heater Fan
Heater Elements
Note:Additional Inputs and Outputs are available. Refer to I/O Rack #2 Connections
in Chapter 3.
AGP-2000 Installation and Operations / SPECIFICATIONS 2 - 3

Cabinet Design
Upper Mechanism
See Figure 2-3 below for the location of the following upper mechanism components:
1. Ticket Throat Ejects tickets
2. Printer Release Latch Access to clear ticket jams and change ribbon
3. Printer Motor Drives the printer ribbon
4. RWPV™ Read/Write/Print/Vault (RWPV™) mechanism for tickets
5. Interface PCB Controls I/O functions of RWPV™ (motors, printers, etc.)
6. Main Logic PCB Controls all functions of the Ticket Dispenser
7. Dual Feed Mechanism Allows for dual ticket feed
8. Drive Gears and Belts Drives the RWPV™ mechanism
9. Ribbon Cartridge Easy to replace and cost effective
10. Printer Release Latch Access to clear ticket jams and change ribbon
11. Cover High impact weatherproof cover
2 - 4 AGP-2000 Installation and Operations / SPECIFICATIONS
Figure 2-3, The Upper Mechanism

Lower Mechanism
See Figure 2-4 below for the location of the following lower mechanism components:
1. Cover High impact weatherproof cover
2. Rear Cover Latch Holds rear of cover in place
3. Thermal Package Thermostatically controlled heater
4. Interconnect PCB Communications interconnect with upper mechanism
5. Logic Power Switch Cuts off power to control circuits for service
6. Terminal Block (TB2) Low voltage field connections (24 VDC)
7. Main Power Breakers Cuts off power to entire unit for service
8. Main Power Box High voltage main power field connections
9. Ticket Carton Brackets Provides for dual ticket feed cartons
10. Ticket Bulb To keep ticket supply dry
11. Utility Power Outlets For powering peripheral devices
12. I/O Rack Facilitates expanded monitoring and intelligent control
13. Front Cover Latch Holds front of cover in place
14. Door Open Switch Activates door open alarm / door closed status signal
15. Vault Bin Holds vaulted tickets
AGP-2000 Installation and Operations / SPECIFICATIONS 2 - 5
Figure 2-4, The Lower Mechanism

2 - 6 AGP-2000 Installation and Operations / SPECIFICATIONS

Chapter 3 : INSTALLATION
Prepare The Unit
After the AGP-2000 Ticket Dispenser has been received, confirm that all parts are
included. Each AGP-2000 includes an envelope taped to the top cover containing
keys, the AGP-2000 Programming Instruction Manual (ATD-107500) and this
AGP-2000 Installation and Operations Manual. Any accessory kit will be shipped
separately, along with installation information. Notify Amano Cincinnati Inc. if any of
these items are missing. Check the carton for shipping damage. If anything is
damaged, notify the transportation company and file a claim. The transportation
company is responsible for the shipment after it leaves the factory. The AGP-2000
Ticket Dispenser must be installed according to the instructions described in this
manual. Failure to install the unit properly may result in voiding the warranty for repair
or replacement of the unit.
Unpack the Unit
After you remove the shipping carton, unpack the internal components:
1. Unlock and open the side door panel if you have not already done so.
2. Pull the front cover release latch upward.
3. Pull the rear cover release latch towards the front of the unit.
4. Slide the cover up to open it. The cover can be removed if needed.
5. Remove the strap from around the front shaft of the printer mechanism.
6. Remove the vault box and remote control unit taped to the bottom plate of the
unit and set them aside.
7. Remove the tickets from the ticket transport.
8. Close the cover and pull the front cover release latch downward to lock.
Remove The Skid
1. Unlock and open the side door panel if you have not already done so.
2. Locate the four threaded studs securing the AGP-2000 to the skid.
3. Remove the four 3/8” nuts and spacers from the mounting studs and set
them aside.
4. Remove the AGP-2000 from the skid.
AGP-2000 Installation and Operations / INSTALLATION 3 - 1

Mounting the AGP-2000
Follow the instructions outlined below to mount the AGP-2000 Ticket Dispenser.
Check the location of the installed conduits and anchor bolts against the bolt layout
drawing below. Make sure the conduits extend more than 1” (2.5 cm) high but do not
extend more than 2” (5 cm) high. Conduits over 2” (5 cm) high will cause damage to
components inside the Ticket Dispenser pedestal.
Two additional sets of mounting holes are provided so the AGP-2000 can replace
other ticket dispensers without changing existing mounting bolts. The AGP-2000
directly replaces the ETP-10/20, ETP-12/22 and also CTP models if a galvanized
base was previously used.
To mount the AGP-2000 in place:
1. Make sure the power source to the field wiring is disconnected.
2. Make sure the installed field wiring is located so that it won’t be pinched when
mounting the AGP-2000.
3. Mount the AGP-2000 pedestal to the mounting bolts using the four ½ -13 nuts
removed and set aside earlier. Make sure the AGP-2000 is mounted so that the
front of the unit faces the traffic lane.
4. Make sure the MAIN POWER circuit breaker in the unit is turned OFF.
5. Proceed to make wiring connections as described on the following pages.
3 - 2 AGP-2000 Installation and Operations / INSTALLATION
Figure 3-1, Bolt Layout

Electrical Connections
Main Power
The AGP-2000 power source must not drop below certain voltages, depending on
the model of the Ticket Dispenser.
• A 120VAC model must not drop below 90VAC with a 7 ampere load.
• A 220/240VAC model must not drop below 180VAC with a 3.5 ampere load.
The AGP-2000 is equipped with a main power Field Connect Box. You must run
conduit (rigid or flexible) from the field wiring conduit to the conduit connection
provided on the bottom of the Field Connect Box. Refer to Figure 3-2 below.
1. Warning: Make sure the power source to the field wiring is disconnected.
2. Turn the Logic Power switch OFF.
3. Turn OFF both Main Power Breakers as shown above.
4. Remove the four phillips-head screws securing the ticket box bracket. Set the
bracket and screws aside.
5. Loosen the screws securing the Field Connect Box cover. Set the cover and
attached screws aside.
6. Remove one of the the Conduit Knockouts on the bottom of the Field
Connect Box.
7. Run the main power and ground connections from the field wiring up through
the Conduit Knockout Hole.
8. Make sure there is no more than 6” (15.24 cm) of field wiring inside the Field
Connect Box to make connections with the internal wiring.
9. Use an NEC standard conduit connector to secure the main power conduit to
the bottom of the Field Connect Box.
10. Connect the HOT wire from the field wiring to the BROWN wire in the Field
Connect Box.
11. Connect the NEUTRAL wire from the field wiring to the WHITE wire in the Field
Connect Box.
AGP-2000 Installation and Operations / INSTALLATION 3 - 3
Figure 3-2, Main Power Field Connect Box with Cover Removed

Main Power Connections
12. Connect the GROUND wire from the field wiring to the GREEN wire inside the
Field Connect Box.
13. Replace the cover plate over the Field Connect Box.
14. Connect the power source to field wiring only after all terminal block
connections have been made. (See the following sections.) Then proceed
as follows:
15. Turn both Main Power Breakers ON.
16. Turn the Logic Power Switch ON. The switch will illuminate when it is in the
ON position.
Connection Locations
Refer to Figure 3-3 below for the location of the Communication Interconnect PCB À,
the Field Connections Terminal Block TB2 Áand the I/O Rack Â. The illustration also
shows the optional secondary I/O Rack (AGP-0502/A527) Ãinstalled.
3 - 4 AGP-2000 Installation and Operations / INSTALLATION
Figure 3-3, Field Connection Locations

Communications Wiring
This PCB provides RS485 communications connections from the host computer to
the AGP-2000 if the unit is used in an on-line system (NEC Class 2 wiring only).
The communications wire shielding must be tied to earth ground only at the device
location furthest from the host computer.
Termination Resistors
The AGP-2000 is equipped with Termination Resistors for Com1 and Com2. The
Termination Resistors are mounted on the RWPV Main Logic PCB. The AGP-2000 is
shipped with the Termination Resistors in the terminated (left) position. The
Termination Resistors should remain in the terminated position if this is the last unit
on the RS485 network. You must move the Termination Resistors to the unterminated
(right) position if this is not the last unit on the RS485 network.
AGP-2000 Installation and Operations / INSTALLATION 3 - 5
Figure 3-4, Communications Interconnect PCB
Figure 3-5, The Termination Resistors

Field Connections (24 VDC)
Refer to Figure 3-3 for the location of the Field Connections Terminal Block (TB2)
shown below. This terminal block supplies +24 VDC and 0 VDC for I/O Rack
connections (NEC Class 2 wiring only).
3 - 6 AGP-2000 Installation and Operations / INSTALLATION
Figure 3-6, Field Connections Terminal Block TB2 with cover removed