Ambir ImageScan Pro 820i User manual

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Trademarks
©2011 Ambir Technology, Inc. All rights are reserved.
All trademarks and brand names mentioned in this publication are property
of their respective owners. ImageScan Pro 820i User's Guide Ambir_Ver 1.3.doc
Liability
While all efforts have been made to ensure the accuracy of all contents in
this manual, we assume no liability for errors or omissions or by statements of
any kind in this manual, whether such errors are omissions or statements
resulting from negligence, accidents, or any other cause. The contents of this
manual are subject to change without notice. We will not bear any legal
liability if users fail to follow the operation instructions in this manual.
Copyright
The scanning of certain documents, e.g. checks, bank notes, I.D. cards,
government bonds, or public documents, may be prohibited by law and/or
subject to criminal prosecution. Please be responsible and respectful of
intellectual property and copyright laws when scanning books, magazines,
journals and other materials.
Environmental Information
Ambir Technology is committed to the environment. This
product is designed and produced to achieve
sustainable environmental improvement. We strive to
produce products in compliance with global
environmental standards. Please consult your local
authorities for proper disposal. Our product packaging is
recyclable.
Screen Examples in This Manual
The screen shots in this guide were made with Windows XP. If you are using
Windows 7, Vista or 2000, your screen may look somewhat different but
functionality is not affected.

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Table of Contents
INTRODUCTION ................................................................................................................................... 5
HOW TO USE THIS GUIDE ................................................................................................................................5
GUIDE CONVENTIONS .....................................................................................................................................5
A Note About Icons ...............................................................................................................................6
SAFETY PRECAUTIONS .....................................................................................................................................6
MINIMUM SYSTEM REQUIREMENTS...................................................................................................................7
BOX CONTENTS.............................................................................................................................................. 8
SCANNER FEATURES........................................................................................................................................9
CHAPTER I. INSTALLING THE SCANNER ................................................................................................11
SOFTWARE INSTALLATION REQUIREMENTS ........................................................................................................11
HARDWARE REQUIREMENTS...........................................................................................................................11
SCANNER INSTALLATION AND SET UP...............................................................................................................12
Step 1. Connecting the Scanner to Your Computer............................................................................12
Step 2. Installing the Software...........................................................................................................13
Step 3. Installing the Extended Paper Width Slider ...........................................................................15
Step 4. Installing the Stacker .............................................................................................................15
INSTALLING ADDITIONAL SOFTWARE ................................................................................................................15
CHAPTER II. SCANNING ......................................................................................................................17
PREPARING DOCUMENTS ...............................................................................................................................18
Checking Document Conditions ..........................................................................................................18
Loosening Documents.........................................................................................................................19
LOADING DOCUMENTS ..................................................................................................................................20
LOADING BUSINESS CARDS.............................................................................................................................21
LOADING PLASTIC CARDS ...............................................................................................................................21
SCANNING DOCUMENTS ................................................................................................................................22
Scanning via TWAIN Interface ............................................................................................................22
Scanning from the Scanner’s Front Panel...........................................................................................24
Scan from the Scanner Buttons ..........................................................................................................24
Configure Button Settings ..................................................................................................................25
View Button Settings ..........................................................................................................................25
Scanning from the On-screen AmbirScan ADF Execute Menu............................................................25
CHAPTER III. CARE AND MAINTENANCE ..............................................................................................27
CLEANING THE SCANNER................................................................................................................................27
Cleaning Materials..............................................................................................................................27
Cleaning the ADF ................................................................................................................................28
REPLACING CONSUMABLES ............................................................................................................................30
Replacing the Pad Module..................................................................................................................30
CALIBRATING THE SCANNER............................................................................................................................31

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POWER SAVE...............................................................................................................................................32
CHAPTER IV. TROUBLESHOOTING .......................................................................................................33
SCANNER CONNECTION .................................................................................................................................33
CLEARING PAPER JAMS..................................................................................................................................33
APPENDIX A: SPECIFICATIONS.............................................................................................................35
APPENDIX B: CUSTOMER SERVICE AND WARRANTY ............................................................................36
TECHNICAL SUPPORT.....................................................................................................................................36
Free Support Through Email & Web ...................................................................................................36
Technical Support by Telephone.........................................................................................................36
PRODUCT WARRANTY INFORMATION ...............................................................................................................36
Warranty for Products........................................................................................................................37
Extent of Warranty .............................................................................................................................37
Items Not Covered by the Warranty...................................................................................................37
FCC RADIO FREQUENCY STATEMENT ...............................................................................................................38

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INTRODUCTION
Thank you for purchasing an Ambir scanner. We have designed this product
to provide you with an effective tool to capture, manage, and archive
documents of many types. We encourage you to read this important User’s
Guide carefully.
How to Use This Guide
This User’s Guide provides instructions and illustrations on how to install and
operate your scanner. This guide assumes the user is familiar with Microsoft
Windows 2000 Professional/ XP/ Vista/ 7.
The Introduction section of this manual describes the box contents and
minimum system requirements to use this scanner. Before you install your
scanner, check the box contents to make sure all parts are included. If any
items are damaged or missing, please contact the point of purchase.
Chapter I describes how to install scanner’s software and connect the
scanner to your computer. Note: The scanner connects to your computer
through a Universal Serial Bus (USB). If your computer does not support USB
technology, you will need to purchase a USB interface card to add USB
capabilities to your computer, or buy and install USB connectors if your
motherboard has USB capabilities. This guide assumes that your computer is
USB-ready and has a free USB port.
Chapter II describes how to use your scanner.
Chapter III describes how to maintain and clean your scanner.
Chapter IV contains technical support information that can help you solve
simple problems.
Appendix A contains the specifications of the scanner you purchased.
Appendix B contains our customer service, the limited warranty agreement
and FCC statement concerning the product.
Guide Conventions
Bold –Represents commands or contents on your computer screen.
ALL CAPS –Important note or first use of an important term in a chapter.
Italic –Represents buttons on your scanner OR important notes.

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A Note About Icons
This guide uses the following icons to point out information that deserves
special attention.
Warning
A procedure that must be followed
carefully to prevent injury, or
accidents.
Attention
Instructions that are important to
remember and may prevent mistakes.
Information
Optional tips for your reference.
Safety Precautions
Warning
Before using this device, please read the
following important information to
eliminate or reduce any possibility of
causing damage and personal injury.
1. The product is for indoor use in dry locations. Condensation may occur
inside this device and cause malfunction if the following conditions are
met:
when the device is moved directly from a cold to a warm location;
after a cold room is heated;
when this device is placed in a damp room.
To avoid condensation:
i. Seal this device in a plastic bag for it to adapt to room conditions.
ii. Wait for 1-2 hours before removing this device from the bag.
2. Use the AC adapter and USB cable provided with the scanner. Use of
other AC adapters and cables may lead to malfunction.
3. Keep the space around the AC adapter clear in case you need to quickly
unplug the AC adapter during an emergency.
4. A damaged wire could cause fire or electrical shock. Keep the power
cord straight and avoid placement where it could lie twisted or bent.

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5. Unplug this device if you don’t need to use it for an extended period of
time to avoid any risks of causing a fire.
6. Do not attempt to disassemble the scanner. There is danger of electric
shock. Opening your scanner will void your warranty.
7. Be sure not to bump or knock the scanner glass as it is fragile and could
break.
8. Do not subject the scanner to excessive vibration. It may damage the
internal components.
Minimum System Requirements
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PC with Pentium®II processor (Pentium III processor recommended)
1GB RAM or higher
Available USB 2.0 port
CD-ROM Drive or DVD-ROM Drive
800 MB Free Hard Disk Space
Video card that supports 16-bit (high) color or greater
Operating System: Windows 7, Vista, Windows XP Home, Windows XP
Professional, Windows 2000
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Higher requirements may be needed when scanning or editing large quantities of images. The
system requirements stated are only a guideline, generally the better the computer (motherboard,
processor, hard disk, RAM, video graphic card), the better the results.

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Box Contents
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1. Scanner
2. USB Cable
3. AC Adapter
4. Stacker
5. Quick Start Guide
6. Setup/Application CD-ROM
7. Calibration Sheet
8. Memo Label
9. Extended Paper Width Slider (2 pieces)
10. Padded Carry Bag (Not included with all scanner models)
11. Cleaning Cloth
12. Pad Module (Not included with all scanner models)
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Save the box and packing materials in case you need to transport the scanner in the future.

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Scanner Features
1. PAPER CHUTE COVER—Helps keep the paper in place. Open paper chute
cover when using the scanner.
2. PAPER WIDTH SLIDER—Adjusts the paper width slider for the paper size you
are using.
Information
2. Extended Paper
Width Slider
(accessory in the box
contents) –Holds the
paper upright to
avoid crooked paper
feeding.
3. COVER LEVER—Opens the ADF cover. Pull it to open the ADF cover when
you need to clear paper jam or clean the scanner.
4. STACKER—Keeps paper in place. Extend it in case of longer paper.
5. ADF (AUTOMATIC DOCUMENT FEEDER)—Automatically feeds a stack of
documents for scanning.
6. SIDE GUIDE—Holds paper in place while being fed through the ADF. Pull
side guides out to hold the paper.
7. PAPER CHUTE EXTENSION—Extends to hold longer paper.

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8. UP BUTTON—Press to move forward
the scanning task number indicated
in the function number display.
9. DOWN BUTTON—Press to move
backward the scanning task number
indicated in the function number
display.
10. FUNCTION NUMBER DISPLAY—
Indicates the number of the
predefined scanning task selected
by the up or down button.
11. SCAN BUTTON—Press to perform a predefined scanning task selected by
the up or down button.
12. POWER LED—Indicates scanner status.
Light
Status
Green
Scanner is turned on and ready to scan images
Orange
Scanner in standby mode (sleep mode) if idle for 10 minutes
Off
Scanner is off, either because the power is not on or the AC
adapter is not properly plugged into an AC power outlet.
13. HANDLE—
Ergonomically
designed for you to
carry the scanner
with ease.
14. USB PORT—Connects
the scanner to a USB
port on your
computer via the
included USB cable.
15. POWER RECEPTOR—Connects the scanner to a standard AC power outlet
via the included AC adapter.
16. POWER SWITCH—Use this to turn the scanner ON or OFF.

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CHAPTER I. INSTALLING THE SCANNER
Before installing your scanner, please verify that you have all of the proper
components. A list of the package contents is provided in the ―Box
Contents‖ section of this guide.
Software Installation Requirements
Your scanner comes with the following software:
Scanner driver and button management software (AmbirScan ADF),
OCR software (ABBYY FineReader 9.0),
Document management software (NewSoft Presto! PageManager).
These software applications use approximately 400 megabytes of hard disk
space after they are installed into your computer. To ensure ample room for
the installation, as well as for scanning and saving images, a minimum of one
(1) GB of hard disk space is recommended.
This USB scanner only works with Microsoft Windows 7/Vista/ XP/2000
operating systems.
Hardware Requirements
This scanner connects to your computer through the Universal Serial Bus (USB)
which supports HOT PLUG AND PLAY. To determine whether your computer is
USB-capable, you must check the rear of your PC to locate a USB jack that
looks like the picture below. If you are having trouble locating the USB port
on your computer, please refer to the hardware manual that came with your
computer.
Upon examination, you should find one or two rectangular USB ports, which
usually appear as shown below.
USB Connector(s)

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Scanner Installation and Set Up
Attention
Place your scanner on a smooth, level and
solid surface before going through the
installation process.
Tilted or uneven surfaces may cause paper
feeding errors, scanner damage or personal
injury.
Avoid using the scanner in a dusty
environment. Dust particles and other foreign
objects may damage the unit.
Step 1. Connecting the Scanner to Your Computer
Attention
Please make sure the scanner is turned OFF
before you plug or unplug the scanner power
adapter.
1. Plug the AC adapter into the scanner’s power receptor.
2. Plug the other end of the AC adapter into a standard AC power outlet.

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3. Plug the square end of the included USB cable into the USB port at
the rear of the scanner.
4. Plug the rectangular end of the USB cable into an available USB port on
your computer.
5. If you plan to connect your scanner to a USB hub
3
, make sure the hub is
connected to the USB port in your computer. Next, connect the scanner
to the USB hub.
Step 2. Installing the Software
1. Switch on the scanner power from the rear of the scanner.
2. If the USB components on your computer are functioning correctly, they
will automatically detect the scanner causing the Add New Hardware
Wizard or Found New Hardware Wizard to launch.
3. For Windows 7:
a. When the Setup/Application CD is for several scanner models:
i. Insert the Setup/Application CD-ROM, included with your
scanner, into your CD-ROM drive. Click Run install.exe in the
AutoPlay window.
ii. Click on the Yes button if the User Account Control dialog
pops up. Follow the instructions in the pop-up installation
message.
iii. In the Device Manager window, right-click on this scanner
under Other devices and select Update Driver Software from
the pop-up menu. Click Browse my computer for driver
software in the window that appears, and click the Browse
button.
iv. In the Browse For Folder window, select the folder or the CD-
ROM drive that contains this scanner’s driver and click the
OK button to return to the previous screen. Click the Next
button and click Install this driver software anyway if the
Windows Security window appears. Please skip to step 8.
b. When the Setup/Application CD is for one scanner model
i. Insert the Setup/Application CD-ROM, included with your
scanner, into your CD-ROM drive. Click Run install.exe in the
AutoPlay window.
ii. Click on the Yes button if the User Account Control dialog
pops up. If the pop-up wizard window appears click Next,
and click Install this driver software anyway in the Windows
3
A USB hub is not included with the scanner.
Information
If your computer is off when the scanner is
connected, the ―Add New Hardware Wizard‖
message will not be displayed until the
computer is on and Windows starts.

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Security window then click Finish in the wizard window.
Please skip to step 8.
4. For Windows Vista:
a. Select ―Locate and install driver software (recommended)‖when
the ―Found New Hardware‖ window is displayed.
b. Click the Continue button when the ―User Account Control‖ dialog
pops up.
c. Insert the Setup/Application CD-ROM, included with your scanner,
into your CD-ROM drive when the system prompts you ―Insert the
disc that came with your USB Scanner―, and click on the [Next]
button. Please skip to step 7.
5. For Windows XP:
a. Insert the Setup/Application CD-ROM, included with your scanner,
into your CD-ROM drive.
b. Select Install the software automatically (recommended) and click
the Next button.
c. Click the Next button in the window that appears.
6. During the installation process the message ―Windows can’t verify the
publisher of this driver software‖ might appear. Click Install this driver
software anyway to continue the installation.
7. When the system completes the installation, click the Finish button.
8. Follow the on-screen instructions to install all the software your new
scanner requires.
9. After you install the software, close all open applications and click the
Finish button to restart your computer.
10. After the computer restarts, you will be
prompted to calibrate the scanner.
11. Insert the special calibration sheet into the
scanner’s document feeder, with arrows toward
the scanner buttons.
12. Follow the on-screen instructions to complete
the scanner calibration. After calibration is
complete, click OK and then click Finish.
Information
If scanner installation doesn’t start
automatically, click Start, select Run and
type in D:\Install (where D: is the drive letter
assigned to your computer’s CD-ROM drive).

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Step 3. Installing the Extended Paper Width Slider
1. Open the ADF cover by pulling the gray lever, and get the right and left
extended paper width sliders ready.
2. Align and insert the left extended paper width
slider onto the paper width slider on the left.
Position and insert the right extended paper
width slider onto the paper width slider on the
right.
3. Close the ADF cover by pushing it back down
until it snaps back into place.
Step 4. Installing the Stacker
Information
Stacker installation is optional.
Insert the tabs on the stacker into their slots on the
scanner.
Installing Additional Software

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Your scanner is TWAIN compliant and functions with virtually all available
TWAIN compatible software. If you purchase additional software to use with
your scanner, please make sure it conforms to the TWAIN standard.

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CHAPTER II. SCANNING
Your scanner needs to be driven by certain type of software program. Since
all documents or images (whether text or pictures) that are acquired from
the scanner are treated by your computer as images, most scanning will
probably be done from an image-editing program where you can view, edit,
save and output the scanned images. An image-editing program has been
bundled for your scanner on the included Setup/Application CD-ROM. It will
allow you to alter and correct any scanned images by using a variety of
filters, tools and effects.
What about scanning text documents and editing them in a word
processor? This is the role of Optical Character Recognition (OCR) software.
OCR software converts the image files that are created from scanning text
documents into text files that can be viewed, edited and saved by word
processors. ABBYY FineReader 9.0, an OCR program, has also been bundled
on the included Setup/Application CD-ROM, and if you wish to use the
scanner in this way you should install this software.
The AmbirScan ADF program seamlessly integrating the operation of your
scanner with your computer and other peripherals, provides a quick and
convenient way to perform various scanning functions. With AmbirScan ADF,
you don't need to adjust settings every time you scan. Simply press any
button on the scanner's front panel or click any scanning menu item of
AmbirScan ADF on the screen. The scanner starts to scan your paper
documents and transfer them to your assigned destination. The destination
can be a printer, your E-mail program, files on your disk drives, an image-
editing program, etc.
This chapter describes three important steps of scanner operation. Read
them thoroughly and follow the instructions to ensure correct use and
optimal scanner performance.
Step 1. Preparing Documents
Step 2. Loading Documents, Loading Business Cards, Loading Plastic Cards
Step 3. Scanning Documents

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Preparing Documents
Proper document preparation prior to the scan can prevent paper feed
errors and damage to the scanner.
Checking Document Conditions
Make sure the size and ream weight of your documents meet the
requirements stated in Appendix A. Refer to ―Appendix A: Specifications‖ of
this guide for more information.
Scanning multiple documents in a batch using the ADF can increase your
work efficiency and make large scanning tasks easier. The ADF accepts a
variety of paper and stationery you may use in your daily work or personal
life, such as:
Normal paper whose size and ream weight meet the requirements
stated in ―Appendix A: Specifications‖ of this guide.
Notched paper
Coated paper (e.g., brochure)
Attention
To prevent paper feeding errors and damage to
the ADF unit, strictly follow the instructions below:
Remove all small objects (e.g. paper clips,
pins, staples or any other attached fasteners
before loading the paper into the ADF.
Make sure paper is completely flat with no
creased or curled corners
Avoid scanning documents with pencil lead
and newspaper clippings as they will make the
ADF exposure glass and the inner ADF dirty. If you
have to scan such paper, clean the scanner
frequently (refer to ―Chapter III. Care and
Maintenance‖ of this guide for more
information).
The paper for each batch scanned by ADF
can be of the same or different weights.
However, make sure the length of each scan
batch is the same.
Don’t use the ADF to scan documents if they meet any of the following
conditions:
Paper lighter that 14 lb. (50 g/m2) or heavier that 28 lb. (105 g/m2)
Paper with clips or staples attached
Paper with inconsistent thicknesses (e.g. envelopes)
Paper with wrinkles, curls, folds or tears

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Paper with an odd shape (non-rectangular)
Tracing paper
Carbon paper, pressure sensitive paper, carbonless paper
Items other than paper (e.g. cloth, metal, foil)
Attention
DO NOT use the ADF to scan photographic
sheets or particularly valuable document
originals; feeding errors may cause wrinkles
and/or tearing.
DO NOT place paper with wet ink or
correction fluid into the ADF. Wait a few
minutes for it to get dry.
Loosening Documents
Before loading documents into the ADF, loosen them as follows:
1. Fan the documents so that no two pages are sticking together.
2. Hold the documents upside down with both
hands, and then gently push them onto a flat
surface to align the edges of all documents.
This will allow documents to feed into the ADF one at a time and reduce
paper-feeding errors.

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Loading Documents
1. Load the documents, headfirst and face down,
toward the center of the ADF paper chute and
all the way into the ADF until touching the
bottom.
For single-sided scans, load the documents face
down so that the side to be scanned faces
towards the paper chute.
For double-sided scans, load the desired page
order of documents face down so that the side
to be scanned faces towards the paper chute.
2. To scan longer documents, unfold the paper
chute extension and side guide to provide
further support for the documents.
3. Adjust the paper width slider for the paper
size you are using. The paper width slider should
be gently touching both sides of the
documents.