AMP 6 Series User manual

6 Series
Quick Reference Guide
v 1.0
PQR-6700-1.0-E
Note: This information is CONFIDENTIAL and must be used exclusively for the operation of
Advanced Mobile Payment Inc.™ (AMP) products. It may not be duplicated, published, or
without prior written permission.
Advanced Mobile Payment Inc.

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6 Series Quick Reference Guide
PROPRIETARY NOTICE
© 2017 AMP Inc. All Rights Reserved
All pages of this document contain information proprietary to
Advanced Mobile Payment Inc (AMP). This document shall not be
duplicated, transmitted, used, or otherwise disclosed to anyone
other than the organization or specific individuals to which this
document is delivered, and then only for the purpose of evaluation
of the AMP proposal. This restriction is applicable to all sheets of
this document. AMP reserves the right to have the recipient return
all copies of this document at any time.

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6 Series Quick Reference Guide
Version Date Summary of Change Updated by
1.0 Aug 2017 Initial version R. Gibbs
Version Software Release Supported Hardware Model
1.0+ 1.0 AMP POS 6 Series - 6700
ID
Title
Category
Access Level
PQR-6700-1.0-E
Quick Reference Guide
AMP POS 6 Series - 6700
General
DOCUMENT PROPERTIES
Information
Version Control
Supported Hardware & Software

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6 Series Quick Reference Guide
1 Introduction
2 6 Series - 6700 Architecture
2.1 Front View
2.2 Back & Side View
2.3 Ports
3 General Precautions
4 Powering Device On/Off
5 Installing SIM/SAM Card
6 Troubleshooting Common Problems
7 Technical Specifications
4
4
4
5
5
6
6
7
8
9
CONTENTS
The following items should be found inside the original packaging:
6 Series POS terminal
AC power supply and plug
Product Quick Reference Guide

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6 Series Quick Reference Guide
1
2
3
4
5
6
7
Stylus pen
Touchscreen LCD display
NFC contactless reader
PIN privacy shield
EMV chip insert slot
Keypad
Magstripe reader
8
LED indicators
1 Introduction
Engage customers in new ways with the AMP 6 Series’ crystal clear 7” color touch display
and video capabilities, all while accepting payment options that appeal to them with
signature capture, chip and PIN, NFC/contactless, smartphone payments, electronic
wallets and tap-and-go compatibility. The Android OS and ARM11 secure processor provide
power and simple application development options to meet the most demanding needs of
any multi-lane or self-checkout environment. Optimized for the next generation of
value-added services, gift card issuing and support of loyalty schemes, the AMP 6 Series is
the ultimate choice for a complete multimedia transaction solution.
2 6 Series - 6700 Architecture
2.1 Front View
2
43 5 6 78
1

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6 Series Quick Reference Guide
1
2
3
4
5
6
7
8
9
Built-in speakers
Keyhole mounting slot
Kensington
®
security slot
Anti-slip rubber pads
SIM/SAM card compartment
Identification label
PIN privacy shield
Lanyard attachment point
Active stylus port
Reset button
Headphone input
1
2
3
4
5
6LAN 1
Optional configuration
USB - host
PUSB
RS232
Power
2.2 Back & Side View
8 9
7
1110
6
4 5
1
3
2
2.3 Ports
123456

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6 Series Quick Reference Guide
3 General Precautions
4 Powering Device On/Off
Basic care and consideration should be used when handling, operating or installing the 6
Series terminal. This is a secure device, with both physical and logical tamper protection,
and no attempt should be made by the user to open or service the device in any way other
than approved troubleshooting methods. Keep these basic guidelines in mind to prolong the
longevity and functionality of your product:
Powering On the device
First ensure that the plug is inserted into a known working socket, then insert the DC jack
into the power port on the 6 Series, the device will then power itself On.
Powering Off the device
Unplug the DC jack from the back of the terminal and it will power itself Off.
Use only the dedicated power supply provided with the terminal to avoid damage to the
device’s electrical components
Avoid spills or exposure to liquids, which could cause the terminal to short circuit
Protect the terminal from impact, including: vibration, shaking, knocks, falling objects,
being dropped, etc.
Keep the terminal from environments that produce excessive dust, humidity, high or
low temperatures or electromagnetic fields
While charging, do not attach or remove any components to avoid damage to the
internal circuitry
There are no user-serviceable internal parts or mechanisms, do not try to open, modify
or repair the device
Be aware, this terminal contains a failsafe where all internal data will be erased
immediately upon detection of tampering (such as opening the housing)
If a fault occurs, immediately disconnect the power supply, discontinue use and
contact your service provider to request repairs and diagnostics

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6 Series Quick Reference Guide
Installation of a SIM/SAM card
Open the rear cover to reveal the card slots
With the exposed chip facing downward, and the angled corner oriented away from the
slot, insert the card until it is seated right at the bottom of the slot
Ensure that any installed cards are securely locked in place, and close the rear cover
5 Installing SIM/SAM Card
Install the SIM/SAM card

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6 Series Quick Reference Guide
Nothing displayed
on screen
Unable to
read card
Magnetic reader
data read error
Communication
error
Chip card
data read error
Contactless card
data read error
Ensure the power is properly connected at the socket and DC jack
Ensure that the slot is free of debris or foreign objects
Swipe the card in both directions, and check if error has been corrected
Check if the current card is operational, and test with a different card
Swipe the card with constant speed, tight to the bottom edge of the slot
Ensure the card strip is facing the screen and aligned properly with the slot
Try swiping the card in the opposite direction
Ensure the chip portion is facing upwards, and is properly inserted into the slot
Check the card for excessive scratches, dirt, or other damage
Confirm that the card supports contactless communication
Check whether the card is properly aligned above the contactless reader area
Restart the terminal in order to re-establish communications
Confirm that the SIM card is properly installed, and that its contacts are clean
If using WiFi, check that the terminal’s connection is enabled
Problem Troubleshooting
If problems persist after completing these troubleshooting procedures, please contact your
sales or service representative. Do not attempt to open the terminal or make further repairs.
If problems occur with the terminal, try these simple troubleshooting methods to correct
the fault, or contact a service representative to further diagnose the issue.
6 Troubleshooting Common Problems

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6 Series Quick Reference Guide
PROCESSOR
MEMORY
DISPLAY
CONNECTIVITY
32-bit secure processor, Cortex A9, BCM58303, 1.25 GHz
8 GB flash, 1GB DDRL3
WiFi, Bluetooth 4.0, RS232, USB host, USB OTG, LAN1, LAN2
EMV 4.3 level I and II, PCI PTS 4.X, EMV contactless level I
CERTIFICATION
CARD READERS Bi-directional triple-track magstripe reader, landed smart card, NFC
OTHER 2 SAM slots, audio and video capability, SD card reader, POE, stylus, mic 8 line out
SECURITY 3DES Encryption, remote key injection, Master/Session and DUKPT Key Management
10 alphanumeric keys, 3 function keys, 1 reset button, backlit
Android OS 4.X
7 “ 600x1024 IPS LCD capacitive touch screen, fully video capable, signature capture
POWER 9.5V DC, 2.5A
(197x196x60mm) - (7.8x7.6x2.3”) LxWxH PHYSICAL
BUTTONS
SYSTEM
O°C ~ 50°C (32°F ~ 122°F), 10% -90% humidity (non-condensing)
-20°C ~ 60°C (-4°F ~ 140°F), 5% -95% humidity (non-condensing)
OPERATION
770 g (1.7 lbs)
WEIGHT
STORAGE
7 Technical Specifications
The following are specifications detailing the overall capabilities of the AMP 6 Series,
including optional or variable elements. To obtain the specifications for your individual
terminals, refer to the original sales order or your sales representative for more information.