AMY ROBOTICS AMY-A1 User manual

AMY-A1
User Manual
Before operating the appliance, please read this manual carefully and retain it for your reference.
*FOR INDOOR USE ONLY

Welcome
Dear Family and Friend,
This is an AMY-A1, thank you for taking me to your home. I am so excited to be here and
be a part of your life. I am a helpful social robot and I love to engage with people. I can talk
with you, move independently, avoid obstacles, you can remotely operate and make a
video call at the same time and I can also be customized to serve in different scenarios.
Although Mom and Dad said that Amy is excellent robot. But surely I am not perfect. I
think there is much to learn for me. Sometimes, if Amy ignores you, say "hello, Amy" once
again for I just a little sleepy and I'll wake up; if I react slowly, you need to check the
internet since my is on the cloud. Please use me in sufficient wireless network
environment to make use of all of my functions. The recommended bandwidth is above
20M for a better user experience. Knowledge has no boundaries. My brain will be updated
with new skills developed by the developers from AMY Robotics.
Also, if you have technical questions, please contact Amy's family. They would be most
happy to help.
Best regards,
Amy

Table of Content
Safety information.................................................................................................................................... 4
Important safety instructions...........................................................................................................4
Disclaimer.................................................................................................................................................. 5
Product Overview......................................................................................................................................6
Packing List....................................................................................................................................... 6
Robot Overview................................................................................................................................7
Getting Started.......................................................................................................................................... 8
Charging............................................................................................................................................8
Power on the Robot......................................................................................................................... 8
Appendix....................................................................................................................................................9
Trouble shooting.............................................................................................................................. 9
FAQ................................................................................................................................................. 10

Safety information
READ ALL SAFTY AND OPERATING INSTRUCTIONS BEFORE USING YOUR AMY.
THIS APPLIANCE CAN BE USED BY CHILDREN AGED FROM 8 YEARS AND ABOVE AND PERSONS
WITH REDUCED PHYSICAL, SENSORY OR MENTAL CAPABILITIES OR LACK OF EXPERIENCE AND
KNOWLEDGE IF THEY HAVE BEEN GIVEN SUPERVISION OR INSTRUCTION CONCERNING USE OF
THE ROBOT IN A SAFE WAY AND UNDERSTAND THE HAZARDS INVOLVED. CHILDREN SHALL
NOT PLAY WITH THE ROBOT. CLEANING AND USER MAINTENANCE SHALL NOT BE MADE BY
CHILDREN WITHOUT SUPERVISION.
CAUTION: DO NOT EXPOSE THE ELECTRONICS OF YOUR ROBOT, ITS BATTERY, OR THE
INTEGRATED CHARGER DOCK KNOWN AS HOME BASE. THERE ARE NO USER SERVICEABLE
PA. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. PLEASE ENSURRTS INSIDEE VOLTAGE
RATING FOR ENCLOSED HOME BASE MATCHES STANDARD OUTLET VOLTAGE.
Important safety instructions
When using an electrical appliance, basic precautions should be observed, including the
following:
General safety instructions
•Use only as described in this manual
• Do not insert objects or place heavy objects on the robot.
• Keep the machine away from harsh environments such as strong magnetic fields, high
temperatures, and exposure in the sunshine. The internal components may be damaged or
malfunctioned.
• Please do not allow moisture or humidity of any kind to come into contact with the robot.
• Children shall not play with the appliance. Cleaning and user maintenance shall not be made by
children without supervision.
Do not disassemble or modify the machine
• Attempts to disassemble or modify the equipment without AMY Robotics or third parties
authorized by Amy Robotics will void the warranty service.
Do not attempt to replace the internal battery
• The internal battery must be replaced by a repair facility authorized by Amy Robots or a
technician approved by Amy Robotics.
This product is for indoor environment use only
• Make sure the floor is flat and avoid surface drop height of more than 1 cm and slopes of more
than 15 degrees.
• Do not use the robot outdoors. Do not place the machine under strong sunlight or intense
lighting; otherwise it will affect normal use.

Battery Safety
• Charge using a standard outlet only. Product may not be used with any
type of power converter. Use of other power converters will immediately
void the warranty.
• Do not use a battery charger with a damaged cord or plug. If the cord
or plug is damaged, it must be serviced by the manufacturer or similarly
qualified persons.
•Use only the battery charger supplied by the manufacturer to charge this device.
•Do not incinerate the battery. Do not short-circuit the battery.
•Unplug from outlet when not in use and before conducting maintenance.
WARNING: to reduce the risk of fire, electric shock, or injury:
Sensors
• The robot is equipped with microphones, 3D cameras, ultrasound sensors, infrared sensors,
etc . Please keep them clean and do not blocked them anytime as this will affect the robot's
normal performance.
Motors Safety
•Do not stop the robot or push the head of the robot with excessive force to avoid mechanical
damage when powered on.
• Do not push the robot with the "emergency stop button" pop-up, so as to avoid damaging the
electric motor.
Disclaimer
ALL PRODUCT, PRODUCT SPECIFICATIONS AND DATA ARE SUBJECT TO CHANGE WITHOUT
NOTICE TO IMPROVE RELIABILITY, FUNCTION OR DESIGN OR OTHERWISE.
AMY Robotics Co.,LTD., its affiliates, agents, and employees, and all persons acting on its or their
behalf, disclaim any and all liability for any errors, inaccuracies or incompleteness contained in
any datasheet or in any other disclosure relating to any product.
AMY Robotics makes no warranty, representation or guarantee regarding the suitability of the
products for any particular purpose or the continuing production of any product. To the
maximum extent permitted by applicable law, AMY Robotics disclaims (i) any and all liability
arising out of the application or use of any product, (ii) any and all liability, including without
limitation special, consequential or incidental damages, and (iii) any and all implied warranties,
including warranties of fitness for particular purpose, non-infringement and merchantability.
The information in this document is subject to change without notice. The manufacturer makes
no representations or warranties with respect to the contents hereof and specifically disclaims
any implied warranties of merchantability or fitness for any particular purpose. The

manufacturer reserves the right to revise this publication and to make changes from time to time
in the content hereof without obligation of the manufacturer to notify any person of such
revision or changes. Update can be available at the Amy Robotics website
(www.amyrobotics.com/support) or contact Amy Robotics Customer Service (400-100-0837).
Our technical staff is always available to help with your questions.
AMY Robotics is a registered trademark. All other product names or brand mentioned in this
manual are the properties of their respective owners and are acknowledged.
For online user manuals, videos, more information, and troubleshooting assistance, please visit
www.amyrobotics.com/cn-zh/support. For information on Terms of Service and Privacy Policy,
visit www.amyrobotics.com/cn-zh/privacypolicy
Product Overview
Packing List
Check your package for the following items:

Robot Overview
[1] HD camera
500 Mega pixel HD camera with auto focus, image stabilization
[2] Microphone array
Circular microphone array with far-field vice pickup and noise reduction
Allow voice interaction in 5 meters surrounded.
[3] LED lights
LED Operational indicators
Flashing Blue Normal
Flashing Green Listening
Flashing Red Error
[4] On / Off push button
Press and hold the button about 5 seconds to switch on/off (for safety
reason, you need to press the emergency stop button to shut down)
[5] 3D cameras
3D Camera for obstacle avoidance and SLAM.
[6]Stereo Speaker
The robot has a pair of stereo speaker inside
[7] Ultrasound
Ultrasonic distance measurement for obstacle avoidance.
[8] Bumper
Safety bumper for obstacle avoidance.
[9]Touch Sensor
Touch sensors area for motion control of robot head with hand touch.
[10] USB port
Connect to external devices compatible with USB 2.0
[11] Debug interface
Debug with Micro-USB interface
[12] Emergency stop button
Press the emergency stop button to cut off the power of motor and stop
the robot immediately.
[13] Ultrasonic sensor
Detect objects and measure distances
[14] infra-red sensor
Detect objects and measure distances
[15] Power jack
Battery charging or robot power supply.
[16] Power switch
Please confirm the system is turn off before switch off the power.

Getting Started
Charging
Plug the charging cable into the power jack at bottom of the robot. You should see an LED light
when plugged in.
Power on the Robot
1Before powering on, please confirm the red emergency button on the back of the robot is
released. If not, please twist the emergency button clock-wise until it pops up.
2Please tap power switch to on mode on the bottom of the robot base.

3Press and hold the ON / OFF button on the chest of the robot 3-5 seconds until the LEDs
flashing and beep sound.
Appendix
Trouble shooting
Q: Cannot boot?
A: Please check if you need to recharge and check whether the boot process is correct.
Q: The screen is blank after boot?
A: Please check whether Amy has power and the appearance of the machine is intact. Please try
to restart again. If you still cannot start normally, please call the service:400-885-3138.
Q: Unable to register ID after booting?
A: Please check whether Wi-Fi connection is normal and then follow the reminder to register.
Q: Amy cannot boot after long pressing the power button on the chest?
A: Please check whether the power switch of the rear button of robot is turned on. Then long
press the chest on/off button.
Q: The robot cannot walk, the wheels cannot move?
A: Please check the emergency stop switch and pop up the emergency stop button to unlock the
wheels.
Q: Amy's head has been turning and cannot stop? Its head stuck cannot move?

A: Please press chest button to restart.
Q: The machine cannot recognize the inserted U disk?
A: Please check whether the USB port is loose.
Q: When talking to the robot, the robot does not respond?
A: Please check:
Network connection
Whether the robot has been waken up successfully and whether the light ring is green .
Whether the microphone is muted.
Q: The robot has no sound?
A: Please check the volume is turned on or mute: click button with "+" or "-" on the bottom of
the screen voice.
FAQ
Q: Does Amy robot need to connect to the network?
A: It needs to connect to Wi-Fi before use.
Q: How to use Amy robot?
A: You can operate according to the instructions, you can also go to Amy official website and
other places to view the operation video.
Q: Will Amy robot hit furniture?
A: Amy comes with automatic protection device, 20CM within the distance will automatically
identify obstacles and avoid.
Q: How long can Amy work after charging?
A: For 10-12 hours.
Q: How many languages supported?
A: Amy currently supports Chinese / English two languages, you can set language switching.
Q: Can Amy go up the stairs?
A: Do not support the stairs temporarily, please use on the ground.
Q: Can Amy cook?
A: Cannot cook at the moment. But Amy can always provide you with all kinds of recipes and
practices to help you make a variety of cuisine.
Q: How to clean Amy robots?

A: Gently wipe with a soft cloth using the matched detergent. It is recommended to regularly do
the internal structure cleaning every year to our store.
Contact us
Tel: [phone]
Customer Service: 400-885-3138 (9: 00-21: 00)
Official website: www.amyrobotics.com
Mail: [e-mail]
Address: Xintiandi East Block 11th floor, Hangzhou, Zhejiang Province.
Amy Robotics website
We Chat: amyrobots