AMY ROBOTICS AMY ROBOT User manual

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AMY ROBOT USER MANUAL
AMY ROBOTICS --TECHNOLOGY WITH HUMANITY

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Contents
Part I AMY ROBOT OVERVIEW........................................................................................................... 4
1 Robot overview ...................................................................................................................... 4
1.1Appearance.................................................................................................................... 4
1.3Product Specification..................................................................................................... 6
2 Safety Instructions....................................................................................................................6
2.1Warning.......................................................................................................................... 6
2.2Battery charging............................................................................................................. 8
2.3Cleanout......................................................................................................................... 9
3 Notice!...................................................................................................................................... 9
4 Disclaimer Clause................................................................................................................... 10
Part II Direction for use.................................................................................................................... 10
1 Product list..............................................................................................................................10
2 Set up and activation..............................................................................................................11
3 Connect to the wireless network........................................................................................... 11
4 AMY-ID....................................................................................................................................11
5 Charging..................................................................................................................................12
5.1 Automatic charging..................................................................................................... 12
5.2 Manual charging..........................................................................................................12
Part III Essential Function................................................................................................................. 13
1 Speech Interaction................................................................................................................. 13
2 Infomation service..................................................................................................................13
3 Human body following........................................................................................................... 13
5 Video chat/monitor................................................................................................................14
7 Take photos by voice.............................................................................................................. 14
8 Play music............................................................................................................................... 14
9 Dance......................................................................................................................................15
10 Tell jokes and tongue twister............................................................................................... 15
11 Life Reminders...................................................................................................................... 15
Part IV Value-added services............................................................................................................16
1 On-line education...................................................................................................................15
2 On-medical service.................................................................................................................15
Part V Safety operation and support............................................................................................... 16
1 FAQ......................................................................................................................................... 15
2 Non-fault exception handling.................................................................................................16

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To Amy`s New Families
Dear Family,
It is great honor to be a member in your life. I am intelligent,
but newly born. If I bump into you or any furnishing by accident,
please forgive me since I am still young. Although Dad and
friends say that I am great robot, there are still many things
that I need to learn. There is no end for learning. Amy promises
that I will be smarter by self-updating monthly with additional
and stable capabilities.
Sometimes, if I make no response to your command, do not think
that I pay no attention to you, it's just because I am drowsy,
please patiently call me once more and I will be back.
Baby Amy can definitely be your most thoughtful family member
in the near future, to bring you convenience and happiness.
--AMY Robotics 2016.10

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Part I AMY ROBOT OVERVIEW
1 Robot Overview
1.1 Appearance
Microphone array
A microphone array composed of 5 sound pickup heads is located near the neck of the robot,
which can effectively promote the ability of receiving sound and resisting noise thus improve the
speech recognition. Thanks to the far-field enhancement and noise suppression technologies, the
robot can be responsive up to 3m when listening to your commands no matter in which angel of
the robot.
Note: Be sure to keep the surface of MIC-array clear and clean. Any blocking of the pick-up will
severely affect the sound receiver which may decline the performance of voice interaction.

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Interactive LED Light
A color LED ring, which resides at the chest of the robot, has got several patterns that indicate
the operation status. You can have a better communication with Amy Robot through this LED
ring.
Patterns:
Orange flashing -> battery low
Orange flashing -> battery charging
Light blue breathing -> normal
Green flashing -> thinking
Red flashing -> Error occurred
HD camera
Amy Robot is equipped with an HD (720p) camera together with an advanced cloud processor
which ensures you a perfect experience of video conference, real-time surveillance, face
recognition and other functions.
Capacitive touch
There are several capacitive touch areas designed around the robot's head for users to intuitively
move the head to desired positions. By touching the lower surface of the head, it will go upwards.
By touching the upper surface of the head, it will move downwards. By touching the right surface,
it will turn to left. By touching the left surface, it will turn to right.
Speaker system
There are 4 speakers installed on the robot. Two tweeters are located on sideways of the head.
Two cross-over pairs of midrange speaker and woofer are located right above the chassis. Such
speaker system can deliver high quality listening experience when proper audio source applies.

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1.3Product Specification
Brand AMY Model AMY-A100
Color White Interaction Mode Control by voice,
touch and cellphone App
Robot
Dimension 1112*440*420cm Weight 15KG
Screen
Dimension 10.1inch Resolution Ratio 1280*800
ROM 8GB WIFI WIFI
Blue Tooth YES Camera 5 mega-pixel
Battery Type Li-FePo4 Voltage 16.8v
Capacity 20Ah Battery
Replacement No
Charging time 2 hours Standby Time 12 hours
Speaker 2*5W Wheel Differential Drive
2 Safety Instructions
Dear customer,
Thank you for choosing Amy Robot! In order to use the robot better and avoid potential
danger caused by improper use, please take time to carefully read this manual in order to ensure
your best experience.
Please properly keep this instruction manual so that you may read it at any time when
necessary.
2.1Warning
Prohibitions
Not allowed to privately disassemble the body, charging pile, or accessory adapter of AMY.
Not allowed to use Amy Robot in the environment which is humid, dusty and smoky. Also
not allowed to use the robot in an environment which is under high-temperature, high light,
or vapor density.
Not allowed to place the robot, charging pile and adapter near the stove, electric heaters, oil
lamp, or fire in order to avoid explosion due to overheating.
Not allowed to place the Amy Robot under water or liquids.
Not allowed to put Amy Robot under extreme environment which is rainy, snowy and
hyperthermal, etc.

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Not allowed to block the collision sensor in the bottom by using exotic objects which may
have interference to the collision sensor
Not allowed to crash, drop or vibrate the robot so that accidental injury can be avoided.
Not allowed to collide or beat the robot. Pushing the robot down or dropping it from a high
height is not allowed too.
Not allowed to use your hands or other objects to touch the gap among chassis, wheels,
head, and charging piles, etc.
Not allowed to connect the charging pile or accessory adapter to a non-standard power
socket. The normal standard of the power supply is 220V / 50Hz.
Not allowed to place the robot at open-side heights (including threshold, steps, stages,
tables and other place whose height is above 3cm), or slopes which is over 5 degrees.
Do not put the robot on a smooth surface, such as glass, to avoid unnecessary danger.
Do not twist the head and neck of the robot rudely.
Do Not
Do not place the robot under a strong magnetic environment.
Do not beat and scribe the outer body and touch screen of the robot by using external force.
Do not use sharp objects to scribe, probe, block ultrasonic sensors and infrared sensors
Do not place wet towels or clothing on the head of the robot which may cause malfunction
of the head sensor.
Do not force the robot to stop the movement, including follow, turn, and walk, etc.
Do not control the robot through a channel less than 1 m.
When the robot is dancing, avoid entering the robot within 1 meters range, to prevent
accidental injuries.
Do not place easy reflective objects near the charging pile, such as mirrors, smooth
ornaments, household and so on.
Do not long expose the robot in the burning sun, to avoid the shell aging.
Do not climb or stand on the robot, to avoid the robot dumping which may cause injury to
personnel.
Do not put your fingers into the robot neck, wheels, sensors and other space, to avoid finger

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clipping, or obstruction to the operation of the robot.
Do not sequentially push the robot which may damage the driving system.
Use the robot at a temperature of 0°to 40°.
Use the robot on a flat surface
2.2Battery charging
Battery charging
Do not charging the robot by using non-original charging dock and adapter!
Cut off the power supply when not using the power adapter.
When using the power adapter, please plug the charging port of the robot first, and then
plug the mains power
Please disconnect the mains power first, and then disconnect the robot charging port when
not using the power adapter!
Do not charge over 10 hours which will do harm to the battery and shorten the battery's life.
General Statement of the Battery
Danger!
Batteries for the products provided by AMY have already passed compatibility testing and
the battery only replace with approved component. Disassembling, converted and
non-specific batteries are not included in the warranty.
Wrong usage and operation may cause battery overheating, leakage and explosion. To avoid
harm, please pay attention to following points:
Don't open, take apart and repair any battery.
Don't squeeze or impale the battery.
Don't make batteries short-circuit. Do not let the battery touch water or other liquor.
Don't let children touch batteries and charging ports.
Keep batteries far away from fire.
Please stop using batteries and cut power immediately when the battery is damaged or
finding foreign matter on the battery or the outer electric wire.
Please put rechargeable battery or products equipped with rechargeable battery under

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room temperature and charge to 30% -50% power. It is recommended that you should
charge once a year to avoid excessive discharge.
Don't throw batteries to rubbish which is handled with burying. Please obey local laws and
regulations when handling with batteries.
2.3Cleanout
When cleaning the robot and charging pile, please ensure that the robot is under a state of
power off!
Do not use detergent or water that is highly acid or highly alkaline to direct contact with the
robot or charging pile.
Please use the wet cloth to gently scrub the surface of the robot.
After the cleaning is complete, please ensure that you use the robot when it is totally dry!
3.Notice!
Tips:
(1) Emergency Stop Button. According to the design principle, the large electronic equipment
must be equipped with emergency stop button to ensure that the machines do no harm to the
surroundings when exceptional situation occurs. Our stop button can do more. For example,
pressing the emergency stop button, you can not only have close contact with Amy, but also free
to control Amy's action.
(2) Obstacle Avoidance. When the robot is moving, all the obstacle avoidance sensors will
automatically activate, to prevent the robot hit you and your family, walls and furniture. So do
not try to embrace, touch the robot when the robot is walking, and try to keep the distance
between 50cm and the above.
(3) Wake up. In a relatively quiet environment (about 40 dB ), the effective range for the robot to
receive the voice is within 3m and the optimum distance for interaction is within 1.5m. No matter
in which angle of Amy, Amy will make an instant response to you as soon as you call "Amy". If
there is no response for a long time, please check whether the network is connectedly properly.

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4. Disclaimer Clause
Buying the Amy robot indicates that you know and accept the relevant provisions and security
considerations of this article. The company will not be liable for any loss of personnel, property
damage or damage to the robot's service life, which is caused by violating the foregoing safety
precautions.
Part II Direction for use
1 Product list
This product includes a robot, a charging pile ，a power adapter ，an instruction book and a
warranty card.

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2 Set up and Activation
Find the switch under the chassis and switch it to "ON". Then long press the power up button on
the chest of the robot for 5 secs. Soon the chest LED ring will start to show a light blue color and
a short beep will be heard indicating a normal power up. Then the display on robot's head will
play a startup animation and boot into OS.
3 Connect to the wireless network
If appears at the top of the screen, you are connected to the wireless network. Amy Robot
will memorize the network information and reconnect the network automatically when you
return to the same place.
Configure the wireless LAN: the main interface set wireless network
Select the network: click one of the networks on the list and enter the password (if required)
Note: if you are unable to connect to the network, please check whether your network is
available.
4 AMY-ID
You can experience all functions of AMY Robot with one AMY ID,including taking photos,video
calls,contacts and other content stored in Amy Cloud,contact your friends and family,etc.This ID is
the only administration account of the robot,please keep it properly.

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5 Charging
Make sure the robot has battery left
Note: Normally the robot comes with some charge left in its battery, if not please refer charge
the robot first.
5.1 Automatic charging
Note:
The basic version of the robot is not equipped with charging dock which only given for free when
you order automatic navigation module.
Open automatic charging mode, please allow the robot to distance from the charging pile at least
1m, and not in the vicinity of charging pile easy reflective objects, such as a mirror, smooth light
colored surface decoration or furniture, etc.
The robot then starts the auto-docking processing, adjusting and turning its posture to align with
the dock.
When robot and dock come into good contact, the electrode shield will be pushed off by the
robot. Then the electrode will be revealed and contact with the charging contact under the
chassis.
As soon as the docking process is completed, the charging process starts. At the same time, LED
indicator on the dock shows light green color. The cooling fan inside the dock also starts to work.
When the charging process is over, the robot automatically leave the dock and return to work.
5.2 Manual charging
Power adapter mode
When you buy a robot, 1 unit of power adapter will be included in the package. If you have not
subscribed automatic navigation mode while the robot needs to be charged, you can use the
power adapter to charge your robot. Just insert the power adapter into the port of the robot, and
then access the power to main electricity.
In case automatic charging failure or simply you prefer to charge it by hand, you can push down
the "Emergency Stop" Button, so the robot stops moving and can be pushed freely. Then move

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the robot back to dock or put the dock close to robot. Find the charging cable included in
accessories. Use it to connect the dock and the charging port of the robot. The LED on the dock
will then become green indicating charging starts.
Part III Essential Function
1.Speech Interaction
Usage: Call "Amy", wait till successfully woken, then talk anything to AMY.
Activation: The robot will become responsive once successfully recognized wake-up word "Amy".
Once the robot is woken up, you can have unlimited interaction with AMY.
Hibernation: In case of inactivity for over 30 seconds, the speech interaction engine will
automatically hibernate. To continue interaction, re-waken is needed.
Interrupt: You can stop the voice broadcast by touch Amy's mouth.
Exit: Spell farewell word "Goodbye" to exit the speech interaction.
2.Infomation service
Usage: wake up -> say "search ...", e.g. the weather, news, menus and AMY will bring up all sorts
of information and read out loud.
Operation: After waking up the robot, you can search for any Q & A and voice broadcast online.
Exit: Call "Amy" to go back.
3.Human body following
Features: Amy can follow the human body through voice command. During the movement, Amy
can avoid obstacles automatically.
Operation: wake up the robot, use voice command: "follow me", Amy will start to follow your
body (Safety Note: Please keep an arm's distance from the robot).
Exit: In the wake-up state, use voice command: "Stop", Amy will stop moving.
4.Face recognition
Features: Use voice command"Guess who I am"to start the face recognition system,it can

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recognize the recorded face and strangers.
Operation: Use voice command"guess who I am"after wake up AMY,to finish face
recognition operation.
Exit: Call"AMY"to get back.
5.Video chat/Monitor
Features: After signing in the AMY App on the phone, we can make a remote video call with
friends or family members if their mobile is bundled with AMY.
Operation: Select the feature of video call, choose the contacts (Individual /Multiplayer) after
opening AMY APP on the mobile, press the "call" button, then wait for connection.
Exit: Click the button "stop" to exit the video call.
6.Guard & Alarm
Features: You can use the robot to patrol the house through remote operation on the phone.
Operation: Select the function of video chat after opening the APP on the mobile, choose the
monitoring mode to make an indoor patrol by controlling AMY.
Exit: Stop the video and to finish the monitor.
7. Take photos by voice
Function: robots can take and beautify photos according to voice instruction
Operation: Use voice commands: "I want to take photos" or " take a photo" to open the camera
after wake up AMY.
Browse: Please find the photo album in "settings--album".
Exit: automatically going back after finishing photos.
8.Play music
Function: robots can play any songs by voice commands
Operation: Use voice commands "play music or sing a song" to play the music randomly after
waking AMY up.Use voice commands "play [the name of the song]" or [the singer's name] to play
the specified songs

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Interruption: Touch Amy's mouth to stop voice broadcasting.
Exit: automatically going back after the music is over.
9.Dance
Function: Use voice command to make Amy dance randomly.
Operation: Use voice commands "dance" to ask AMY to perform an impromptu dance after
waking AMY up.
Interruption: Touch Amy's mouth to stop action
Exit: back to interactive pages automatically after the music is over.
10.Tell jokes and tongue twister
Function: robot can tell jokes randomly according to voice commands.
Operation: Use voice command "tell a joke" after waking AMY up.
Interruption: Touch Amy's mouth to stop the current action.
Exit: Back to interactive pages automatically after calling "AMY".
11.Life Reminders
Function: Amy will remind you automatically after you set up a reminder through voice
commands.
Operation: Use voice command "remind me to do sth. at some time" after waking AMY up to
finish the setting.
Exit: AMY will play voice broadcasting three times automatically before finishing the reminder.
Part IV Value-added services
1.On-line education
AMY has integrated a lot of high-quality educational resources to create a new education services
ecosystem consisted of "artificial Intelligence + network + education".
2. On-line medical service
Amy has also integrated high-quality medical resources to provide professional and thorough

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medical information services (western and traditional Chinese treatment) to homes which
include the information of hospitals and doctors, physician-patient counseling platform,
outpatient appointment system and patient experience sharing system, etc.
Part V Safety operation and support
1.FAQ
Q: Does Amy need to be connected to Internet?
A: Yes. She has to be connected through WiFi.
Q:How to use Amy?
A: Please check the user manual or watch video introduction on Amy official website and
accounts.
Q: Will Amy bump into furniture?
A: Amy has automatic protection device which can identify obstacles automatically within 20cm.
Q: How long can AMY work after fully charged? How to charge?
A: AMY can work 10-12 hours after fully charged;
Amy will go back to the charging dock automatically when the energy is below 20%.
Q:How many languages can AMY speak?
A:Amy can speak Chinese and English now ,you can switch languages in settings.
Q: Can Amy go upstairs?
A:No, please use on the flat ground.
Q: Should we use our own health tools? Such as weight scales, sphygmomanometer?
A:AMY's heath tools require built-in bluetooth for transmission,you'd better buy from AMY.
Q:Can Amy cook meals?
A:Not yet, but AMY can tell you all kinds of menus to assist your cooking.
Q:How to clean the robot Amy?
A:Please use the matched soft cloth with detergent to wipe it gently, and we suggest you perform
an annually internal cleaning at sales point.

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2.Non-fault exception handling.
Q:My AMY won't turn on?
A:Please check if you need to recharge it. Please check whether the process of power up is
correct.
Q:AMY's face goes blank after power up.
A:Please check if AMY is power on and the appearance is complete without damage.
Please restart again as per the standard process.
If still not workable,please contact 400-100-0837.
Q:Can not register ID after power up?
A:Please check if the WIFI is normal. And register as per reminding.
Q:How to connect / change WIFI?
A:There is tips to connect WIFI after power up AMY and just finish the settings according to the
tips.
Click the icon WIFI on the Upper left corner
Q:Long pressed the power button on AMY's chest, but she can't be powered up.
A:Please check if the main switch on chassis is on or not. Turn on the main switch and long press
the power button again.
Q:AMY cannot walk, the wheels won't move.
A:Please check if the Emergency Stop Switch is pressed down or not. Turn the Emergency Stop
Switch till it is bounced up.
Q:The USB testing line or USB driver cannot be recognized.
A:Please check if the USB OTG interface is loose or not.
Q:AMY does not respond when talking to AMY.
A:Please check whether the network connection is available and if AMY is woken up successfully.
Q:There is no sound .
A:Please check if the volume is open or the sound is muted.
Operation: click the symbol"+" "-"of volume at the bottom of the screen.

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