Anztec QC-7610Q User manual

QC-7610Q
Instruction Manual
Anztec Limited, 7C Birmingham Drive, Christchurch, New Zealand Phone [phone],
www.anztec.com email:[e-mail]
Software Ver.
Serial #
Key #

QC-7610Q Rev 1.0 Page 2
While every effort has been made to ensure that the information contained in this literature is accurate, Anztec
reserves the right to amend the size and specifications of this machine in line with its policy of continuing
improvement and development

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Contents
Contents ................................................................................................................................... 3
Security..................................................................................................................................... 4
Warning .................................................................................................................................... 5
Configuration ........................................................................................................................... 5
Installation................................................................................................................................ 6
Initial Start Up ...................................................................................................................................... 6
Attendant Menu Management ................................................................................................ 7
Overview ..............................................................................................................................................7
Entering The Attendant Menu ..............................................................................................................7
Refills ...................................................................................................................................................8
Print Accountancy ................................................................................................................................9
Clear Short Term Meters .................................................................................................................... 10
Event Log ........................................................................................................................................... 10
Hopper Count ..................................................................................................................................... 11
Status .................................................................................................................................................. 12
Web Interface ......................................................................................................................... 13
Accessing the Web Interface .............................................................................................................. 13
Login screen ....................................................................................................................................... 14
Configuration...................................................................................................................................... 15
Configure Network......................................................................................................................... 16
Configure Card Values ................................................................................................................... 18
Configure Clock ............................................................................................................................. 19
Configure System ........................................................................................................................... 20
Configure Site................................................................................................................................. 21
Configure Pushover ........................................................................................................................ 22
Configure Reports .......................................................................................................................... 22
Configure Receipt........................................................................................................................... 23
Configure Ecommerce.................................................................................................................... 25
Configure Hardware ....................................................................................................................... 26
Meters ................................................................................................................................................. 27
Short Term Meters.......................................................................................................................... 27
Long Term Meters .......................................................................................................................... 27
Historical Turnover Meters ............................................................................................................ 27
Ecommerce Status .............................................................................................................................. 29
Alerts .................................................................................................................................................. 30
User .................................................................................................................................................... 31
Password............................................................................................................................................. 31
Installing Printer Paper ......................................................................................................... 32
Loading paper – Auto Load................................................................................................................ 32
Unloading paper ................................................................................................................................. 34
Mounting Guide ..................................................................................................................... 35
Recommended Wall Cutout................................................................................................................ 36

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Security
As with any piece of cash handling equipment security is paramount to ensure the theft of money,
tokens, credit card details etc does not occur.
Once a machine or component is delivered to a distributor or end user it is their responsibility to ensure
that the machine or component is kept secure at all times.
Opening the secure cabinet to perform cash clearance, refills, and routine maintenance may expose the
machine to security compromises. The distributor or end user must manage security issues using their
own documented security procedures.
Anztec accepts no responsibility for security compromises caused by lapses or deficiencies in
distributor or end user security procedures or controls.
While by no means a comprehensive list, the following are some suggested guidelines to help keep the
machine secure:
Track and Log
 Location of the machine.
 Who opened a machine, for what reason, and when.
 Components removed from machine for repair or replacement.
Inspection
 Check exterior of the machine regularly for tampering.
 Check for installations that are unsecured or substandard. This includes associated equipment
such as cables and network routers/modems.
 Look regularly for non standard items fitted to the exterior such as card skimming devices.
 Look regularly for non standard items fitted to the interior.
Monitor
 Have the machine within view of the attendant.
 Make sure the machine is in a well illuminated area.
 Use video surveillance to monitor the machine in unattended areas.
Personnel
 Ensure your employees are familiar with the operation of the machine.
 Check your employees are suitably qualified and authorized for any cash handling and
maintenance work that is required.
 Limit and monitor access to cabinet keys to reduce the chance of theft or tampering.
 Monitor third parties who access the machine for any reason.
The fitting of machine components not directly supplied by Anztec may result in security being
compromised. Anztec accepts no responsibility if this situation occurs.

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Warning
Configuration
The QC-7610Q is configured to customer or distributor specifications prior to leaving Anztec’s
production facility.
Configuration includes items such as the designation of hoppers as coin or token, the value of those
coins or tokens, and additional bonus payout features. The Accountancy meters that are available are
also dependant on configuration.
If you require further information on the configuration of the equipment you have received please
contact your supplier.
Warning
Never remove, unplug, or replace any components inside this machine
without first turning off the mains power. Failure to comply may result in
damage to your machine and void your warranty.

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Installation
Initial Start Up
To prepare your QC-7610Q for use, you need to:
1. Unpack and install the equipment supplied.
2. Open the Main Door of the machine.
3. Plug the QC-7610Q power cord into the internal three pin socket. Plug the other end into a
mains supply outlet. Use the P-clip supplied to strain relief the power cord.
4. Plug your network cable into the RJ45 network socket.
5. Switch the unit on using the Mains Switch on the Power Supply Front Panel
6. Fit printer paper if not pre-loaded. (See section later in this manual)
7. Reset the Long and Short term meters through the Configure System option in the
Configuration Menu accessed via the web interface. (See section later in this manual)
8. At the machine load tokens and coins via the Refills option in the machine Attendant display
menu. (See section later in this manual)

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ATTENDANT MENU
A=Up B=Down
 1 : Refills
2 : Print Accy
ATTENDANT MENU
Press # to enter
attendant mode
Attendant Menu Management
Overview
Once you have installed the QC-7610Q, you can enter the Attendant Menu to perform the following
functions when required:
 Access Event Log
 Print Accountancy
 Manage Refills
 Clear Short Term Meters
Entering The Attendant Menu
To enter the Attendant Menu on the QC-7610Q, unlock and open the main door, and then press the #
key.
Once this is done the Attendant Menu will appear on the attendant LCD inside the machine.
Use the A and B buttons on the keypad scroll up and down through the Attendant Menu.
Press the number button on the keypad that corresponds to the Attendant Menu sub-menu you wish to
enter.
A list of the sub menus is as follows:
1. Refills
2. Print Accountancy
3. Clear Short Term Meters
4. Event Log
5. Hopper Count
0. Status
To exit the Attendant Menu close the main door.

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Hopper 1 - $X.XX
Enter value to add
$X.XX coins
#=ok *Cancel
Refill hopper
Hopper 1: $X.XX
Add xxx coins (X)
#=ok *Cancel
REFILLS-HOPPERS
1 : $X.XX 3: $X.XX
2 : $X.XX
Refills
To refill a Token or Coin hopper:
1. Insert your tokens or coins into the appropriate hopper while it is in situ, taking care to
ensure you know the number of inserted tokens or coins.
2. Enter the Attendant Menu and using the A and B buttons scroll up and down through the
Attendant Menu until you see the Refills option, and then press button 1.
3. The Refills Hopper menu will appear.
4. Press Button 1.
5. Enter the number of tokens or coins for the selected
hopper and press #.
6. Press # to confirm or * to cancel.
7. Repeat steps 5 to 7 to refill the other hopper denominations.
8. To exit this menu and return to the Attendant Menu, press the * button.
Hopper Location
Hop1
Hop2
Hop3

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ACCOUNTANCY
1: Short Term Meters
2: Long Term Meters
3: User Defined
Print Accountancy
The QC-7610Q has the ability to print meter information while in the Attendant Menu.
The following information will be printed:
 Current Hopper Levels
 Hopper Refills
 Cash Clearances
 Coins Accepted
 Notes Accepted
 Purchases
 Hopper Payouts
 Totals
1. Press button 2 to enter Print Accountancy Menu.
2. Press button 1 to print Short Term Meters, 2 to print Long Term Meters or 3 to print User
Defined meters.
3. To exit this menu and return to the Attendant Menu, press the * button

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RAM CLEAR
Enter PIN
#= Clear *Cancel
Event Log
Event X
Event Y
Event Z
Clear Short Term Meters
The QC-7610Q has Short Term Meters which you can clear while in the Attendant Menu.
1 Press button 7 to enter Clear Short Meters Menu.
2 Enter the PIN and press the # button clear the Short Term Meters.
3 To exit this menu and return to the Attendant Menu, press the * button.
Event Log
The QC-7610Q has the ability to display recent events while in the Attendant Menu.
1. Press Button 4 while in the Attendant Menu to enter the Event Log.
2. Using the A and B buttons scroll up and down through the events to view.
3. To exit this menu and return to the Attendant Menu, press the * button

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Hopper Count
1: Hopper 1 - $X.XX
2: Hopper 2 - $X.XX
Hopper Count
Hopper 1 : 0
$X.XX
In progress
Hopper Count
Hopper 1 : 0
$X.XX
Completed
Hopper Count
The QC-7610Q has a Hopper Count function which is accessible while in the Attendant Menu.
This allows the hoppers to run and count the remaining coins as they are ejected.
1. Press button 5 while in the Attendant Menu to enter the Hopper Count Menu.
2. Select either, Hopper 1, Hopper 2, or Hopper 3.
3. The Hopper will begin to pay out tokens or coins.
4. Press * to stop the count and then # to cancel or * to resume.
5. The Hopper count will show Completed when hopper is empty. It is advisable to
manually check the hopper is completely empty.
Note: Care must be taken when re-inserting hoppers after removal to avoid damage to the
hopper connection pins in the machine
6. To exit this menu and return to the Attendant Menu, pres the * button.

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SYSTEM STATUS
QC7611
Ser:0000000000000000
----------------------
Status
The QC-7610Q has a Status menu which you can view while in the Attendant Menu.
1 Press button 0 while in the Attendant Menu.
2 The initial screen shows the machine type and serial number.
3 Use the A and B buttons to scroll up and down through this menu to show the status of:
 Hop 1 Ready
 Hop 2 Ready
 Hop 3 Ready
 Val 1 Ready
 Val 2 Ready
 Coin Mech Ready
 Printer Enabled
 Card Connected
4 To exit this menu and return to the Attendant Menu, press the * button

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Router with IP
translation/port forwarding
enabling connection from
off site PC
Off site PC
Web Interface
The web interface provides a convenient means of configuring and managing the QC-7610Q. Anztec
recommend using Mozilla Firefox when accessing the QC-7610Q via the web interface but most
browsers will work equally as well.
Accessing the Web Interface
If accessing the QC-7610Q from the same local area network as the host PC, simply enter the
machine’s IP address into the browser address bar. The IP address is displayed on the Network Status
Display panel inside the machine.
If accessing the QW5961P from an off-site location through a router you will need to ensure translation
between the outside IP address and the internal IP address is enabled – this is often referred to as ‘port
forwarding’. In this case, you will need to enter the external IP address of the site into the browser
address bar. Note that when using this configuration, it is a good idea to make the IP address of the
QC-7610Q static. This will ensure that the DHCP server does not assign a different IP address to the
QC-7610Q and prevent login from an external location. For instructions on how to make the IP static,
see the network configuration section of this manual. If in doubt about any of the configuration
instructions detailed here, seek the guidance of a competent IT professional.
After successful connection through your browser the login screen will appear.

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Login screen
To access the login screen, follow the instructions above in the section titled ‘Accessing The Web
Interface’. Once connected, the initial login screen will be displayed as shown below.
Enter your user name and password and click on the Login button.
Once logged in you will be presented with a range of options accessible through the menu sidebar.

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Configuration
Click on the configuration button on the left hand side menu to display the configuration options.
The following options are available:
 Configure Network
 Configure Card Values
 Configure Clock
 Configure System
 Configure Site
 Configure Pushover
 Configure Reports
 Configure Receipts
 Configure Ecommerce
 Configure Hardware

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Configure Network
The Configure Network page contains all network related settings.

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Network Configuration
If the Automatically Configure Network checkbox is ticked, DHCP is enabled and the on-site router
will automatically assign network parameters at startup. Should you want to assign static network
parameters to the machine, untick the Automatically Configure Network checkbox, enter the desired
values and then click the Apply Changes button at the bottom of the page.
The MAC Address is set factory set and cannot be altered by a user or administrator.
System Updates
The System Update Server Address determines the location that the QC-6711P will query in order to
download online software updates. This is preset by Anztec but can be changed by the user if the server
address changes.
Email
If email reports or alerts are enabled, details of a valid SMTP mail server must be entered into this
section. Current versions of software do not support SMTP servers that use SSL to encrypt their
communications. This feature will be added at some time in the future.
Time Server
The system can get its current time by either having it manually set or by retrieving it from a time
server. To have the clock automatically set at startup, check the Use Time Server box and enter a time
server address. Select a time zone and check the Daylight Saving box if required.
Click on the Apply Changes button to implement any changes you have made.
Pushover
To receive Pushover notifications from the Anztec Wash Management System you must obtain a
User Identifier Code and an Application API Token from Pushover, www.pushover.net.
To obtain the User Identifier code you install the Pushover app on your device as detailed in the
information contained on the Pushover website. There is a seven day free trial period however long
term use requires purchasing the application.
You also need to register the Wash Management System at Pushover to obtain an Application API
Token, registration is free.
Once you have the API token, enter this value into the Pushover API Token box and tick the Enable
Pushover Service checkbox to obtain notifications. It will also be necessary to enter individual or
group pushover IDs into settings on the Configuration->Pushover page.
Click on the Apply Changes button to implement any changes you have made.
You can send a test Pushover by pressing the Pushover Test button.

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Configure Card Values
Use the drop down menus in the Configure Card Values window to set the Credit Card Token payout
amount for each front panel button. These are initially called “Wash” as the default name but can be
renamed if necessary by using the Selection Name box to change the name.
To retrieve the settings for a particular button, set the drop-down Selection Number box to the desired
button number. Note the front panel button numbering as shown below.
Button number 4 must be set to a zero value if your configuration has this button set to be the Cancel
button.
Change any settings and then hit the Apply Changes button. The changes will be reflected in the Card
Transaction Value table.
The set transaction value is the value required to purchase the tokens exclusive of any credit card
surcharge that may be applied.

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Configure Clock
The current date and time can be set by completing the relevant fields on this page. Time is
represented in 24-hour format.
Click on the Apply Changes button to implement the changes.

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Configure System
System Reset allows one of the following options to be selected from the drop down menu:
Reset Meters: Clears the contents of all meters (short + long term).
Reset All Configuration Apart From Network: Resets the machine configuration to default
but leaves your current network settings intact.
Reset All Configuration: Resets the machine configuration to default including network
settings.
Reset Everything: Resets all machine configuration to default and clears all meters.
Select the desired opting and press the Reset System button.
Configuration information displays the model, serial number and software version of the Merlin
Interface Board along with its bootloader version.
System Update allows you to update the Merlin board software. Enter the update file name in the box
provided and press the Download File button. Once the file has downloaded, the Program File button
will become visible. When you press this button, the Merlin board will start the reprogramming
process starting with erasing the flash memory and followed by the actual programming of the now
blank memory. Progress can be followed on the internal LCD display. Care should be taken not to
interrupt the power prior to the completion of reprogramming.