Apache Manitou MX User manual

APACHE EBIKE
USER MANUAL
2018
EN

Congratulation on purchase of your eBike Apache!
We wish you many effortless kilometers and lots of extraordinary experiences
behind the handlebars. We believe you will be with you eBike satisfied.
EBike and especially its battery require regular maintenance and suitable
storage.
Read carefully this user manual first before using your eBike for the first time.
Remember that misuse, insufficient maintenance or impropriate storage can
cause damage to the eBike and you may lose the warranty as a result.
Immediately after the purchase check that you have received together with
your eBike all accessories listed here. Charger, battery lock keys and tools
(spanner 18/15 and allen wrench key) are included in to each Apache eBike.
2

battery 1
speed sensor 2pedalling sensor
control panel
brake levers with switch 4
control unit
motor 3
WHAT IS AN EBIKE AND ITS CONSTRUCTION PARTS
EBike is like any other bike equipped by electric motor, control unit and battery. Motor has a role of a helper that
helps the rider to pedal and provides comfort. In general the motor can be activated only if the rider turns the cranks
actively himself thus is he pedalling. The crank motion is scanned by a special sensor placed in bottom bracket.
Maximum speed of an eBike with motor assistance is approximately 25 km/h. As soon as this speed is reached the
motor switches off automatically and you continue riding just like any another bike. If your battery becomes flat or your
electric motor is switch off you can use the eBike as a standard bicycle using your own power without any resistance.
Motor can be started using the control button or accelerator, however solely to maximum permitted speed 6 km/h. This
function is called walking assistant and is useful by taking off, walk or other manipulation with eBike. Reaching higher
speed is impossible without rider´s active endeavour.
From the Road traffic law point of view is every E-bike matching with all attributes the European norm EN 15194-1
treated as a regular bicycle. There is no need of driving licence, without any worries you can use it on bicycle paths
and cycling helmet is obligatory only up to the age of fifteen. Nevertheless we do recommend using the cycling
helmet to all E-bike users without difference.
1 Battery can be placed on down frame tube, behind the seat tube or in the carrier. 2 Only on eBikes with LCD or TFT display.
3 Motor is either middle motor or in rear/front wheel. 4 Brake levers with switch are used only on eBikes with mechanical brakes.
Technical specification of Apache eBike:
Nominal motor performance 250W
Voltage of electric system 36 V
Operating temperature 0 / +40 °C
Storage temperature -10 / +50 °C
Protection class IP 54 (protection from dust and splashing water)
3

GENERAL INFORMATION FOR USE OF eBIKE
IMPORTANT
Before every ride check the brakes functionality and battery charge status.
During the ride on eBike always use cycling helmet!
Riding an eBike
Riding eBike is just like on any other bike. Just push and set off from the ground and pedal. The motor activates
itself after the crank spinning and operates further according to mode of assistance setted up.
In case of using the brakes the motor switches off automatically. This does not apply to the models with hydraulic
disc brakes whose levers are not equipped by all appropriate sensors. The motor by such models switches off
within two seconds after you stop pedalling.
As soon as you reach speed of 25 km/h the motor automatically switches off and reactivates when the speed
drops again below this limit.
The motor does not operate when you do not pedal or turn the cranks backwards.
Long-lasting ride with low rotation speed and high assistance mode can cause an overheating
and in case of high load motor damage even. At such case we strongly recommend to reduce
the assistance mode.
Regardless the selected gear it is suitable to stop pedalling shortly during the gear change.
That simplifies the gear change and reduces the wear of the motor.
Function of the eBike can be affected by external electromagnetic impacts
(e.g. radars, radio-locators, etc.).
RECOMMENDATION
After every ride connect the battery to the charger and let it charge. The battery doesn’t have
memory effect therefore it’s not required to discharge it completely before recharging.
RECOMMENDATION
In case of any problems with switching to lower or higher gear we
recommend additional installation of “Gear sensor’’ that shortly
disconnects the motor during the gear change. The gearing does not
happen during full motor engagement which saves the motor itself
and all transmission components.
speed / distance
4

Switching on - off
Switch on the electric system supply
on the battery
Activate the battery by pressing the button on its body.
Switch on the LCD display of eBike
Press the button on the display controller and hold it for 2 seconds.
Use the same method to switch off the electric system. To switch off the frame battery press the button for
period of 4 seconds. Due to energy saving switches the system off automatically after 10 minutes of inactivity.
Assistance level setting
To change the assistance level in the range 0-5 shortly press button . The highest assistance level is 5,
level 0 is without the motor assistance.
In case of ride with low rotation speed and high assistance mode the motor can vibrate for
a short term. In that event we recommend to reduce the assistance level immediately.
Off-road mode (only series E3)
To enter off-road mode select the assistance mode 5 and press button . The assistance mode indicators
starts to display flashing digit 6. To confirm it press again button .
In this mode is the nominal motor performance up to 350W.
It can be used only outside the public roads!
CODAC - EBIKE CONTROL
1
2frame battery seat tube battery
mph
km/h
TRIP ODO TIME MAX AVG RANGE ERROR
mi/h
km/h
speed units
walking assistance
speed / distance units
power scale
assistance level
battery status
lights
speed
speed / distance
speed / distance mode error code
USB port
(Hawk E3/E5, Manitou E3/E5, Yamka E3/E5, Matto E3/E5, Matto E3/E5 Lady, Tate 24”, Tate 27.5”,
Gaagii, Gaagii Lady, Wakita Tour, Wakita City, Wakita Grace, Wakan City)
5

Walking assistance
To activate the walking assistant press shortly and hold button on the control display. This function
simplifies to handle the eBike, usually during walk along the eBike. EBike moves along in such a case by
speed around 4 to 6 km/h. The walking assistance is deactivated as soon as the button is released.
CAUTION: After activating the walking assistant do not try to prevent the bike to move.
It can cause motor damage.
Change of riding data display
Displayed informations are changed by short pressing of button .
Informations are displayed in the sequence below:
TRIP ODO TIME AVG MAX
Trip distance Total distance Time* Average speed Maximum speed
*riding time (automatic start/stop)
Temporary data deleting
Temporary data (TRIP, MAX, AVG, TIME) is possible to delete by pressing and holding buttons and .
The display shows rES. Select option Y and confirm by pressing button .
Parameters settings
The parameters setting mode is activated by pressing button and and holding it for 2 seconds.
To change a parameter press button . To save the set parameter press button .
Un – unit setting (km/mile)
Ld – wheel perimeter setting in cm (max. +/- 5% from the original perimeter setting)
bL – background light display setting within 1-3 scope
rS – assistance setting – for each assistance level you can set up your own value in % from the maximum
performance 250 W (this function is available only by models with Apache Power Silent Plus motor– Hawk E3,
Manitou E3, Yamka E3, Matto E3)
Sd – automatic display shutdown setting within 1-10 minutes
Default setting
Default setting restart (factory setting) can be done by pressing and holding buttons and . The display
shows dEF. Select options Y and confirm by pressing button . As soon as default setting is completed
there is 00 shown on the bottom line.
Turn on the lights (only if lights installed)
To turn on the front and rear lights press and hold button for 1 second.
USB port
Display is equipped by Micro USB port to be able to charge mobile devices (5 V).
To connect your device with the charging connector please use adapter or cable with connector
Micro USB-B.
6

TFT COLOUR - EBIKE CONTROL
Switching on - off
Switch on the electric system supply
on the battery
Activate the battery by pressing the button on its body.
Switch on the TFT display of the eBike
On the display controller press button and hold it for 2 seconds.
Use the same method to switch off the electric system. To switch off the frame battery press the button for
period of 4 seconds. Due to energy saving switches the system off automatically after 10 minutes of inactivity
(this time can be set by user - see parameter setting below).
Assistance level setting
To change the assistance level in the range 0-5 shortly press button . The highest assistance level is 5,
level 0 is without the motor assistance. After switching on the display is the assistance level automatically set to
level 1.
In case of ride with low rotation speed and high assistance mode the motor can vibrate for
a short term. In that event we recommend to reduce the assistance level immediately.
Walking assistance
To activate the walking assistant press shortly and hold button on the control display. This function simplifies to
handle the eBike, usually during walk along the eBike. EBike moves along in such a case by speed around 4 to
6 km/h. The walking assistance is deactivated as soon as the button is released.
ATTENTION: After activating the walking assistant do not try to prevent the bike to move.
It can cause motor damage.
1
2
frame battery
on/off
13:14 76%
48.2
km/h
TRIP 265.9Km
4
5
10
15
20
25
30
0
250
500
750
km/h
w
battery statustime
USB charging
lights
voltage indicator
/ battery status in %
speed scale
display mode
power scale
data indication
assistance level
seat tube battery
(Hawk MX, Manitou MX, Yamka MX, Matto MX, Matto MX Lady, Wakita Tour MX, Wakan Tour MX,
Wakita Grace MX, Wakan Grand MX)
7

Change of riding data display
Displayed informations are changed by short pressing of button .
Informations are displayed in the sequence below:
TRIP ODO MAX AVG RANGE CALORIES TIME
Trip Total Maximum Average Remaining Energy Total
distance distance speed speed distance output travel time
*energy output is defined in kilocalories (kCal)
Switching on and off the display background light
To switch the display background light on or off press the button for seconds. Under low light conditions
switches the background light automatically. In case of subsequent switch off it has to be activated again manually.
The background light intensity can be set by the user – see the parameters setting below.
Temporary data deleting
Temporary data (TRIP, MAX, AVG, TIME) is possible to delete in the parameters setting mode (see below).
Temporary data are going to deleted automatically as soon as the riding time 99:59 h is achieved. Temporary data
don’t become deleted by switching off the display.
Parameters setting
To enter the parameters setting mode press twice button with 0,3 seconds interval. Use buttons to move
between single menu items and to change parameters settings. Press button to confirm your setting selection.
To terminate the parameters setting mode press twice button with 0,3 seconds intervals. In case of inactivity for
10 seconds the parameters setting mode is going to terminated automatically.
Item Display Setting
Unit - units setting (km/miles)
Brightness - background light intensity setting (10, 30, 50, 75 or 100 %)
Auto Off - automatic shutdown setting (1-9 min)
Max Pas - number of assistance leves (3/5/9)
Power View - setting of performance indicator format (performance/torque moment)
SOC View - setting of battery indicator format (percentage/voltage)
TRIP reset - temporary data deleting (TRIP, MAX, AVG, TIME)
Wheel - setting of the wheel diameter in inches
Speed Limit - speed limit setting (10-25 km/h)
AL Sensitivity - light sensitivity setting (0 - 5, 0 = luminosity sensor off)
Password - activation, change and user password deactivation
Set Clock - time setting
Back - back
Information item
Battery info - total information on battery status and battery properties
Error Code - summary information on occurred error reports (max. 10 items)
Back - back
8

Item Display Setting
Unit - units setting (km/miles)
Brightness - background light intensity setting (10, 30, 50, 75 or 100 %)
Auto Off - automatic shutdown setting (1-9 min)
Max Pas - number of assistance leves (3/5/9)
Power View - setting of performance indicator format (performance/torque moment)
SOC View - setting of battery indicator format (percentage/voltage)
TRIP reset - temporary data deleting (TRIP, MAX, AVG, TIME)
Wheel - setting of the wheel diameter in inches
Speed Limit - speed limit setting (10-25 km/h)
AL Sensitivity - light sensitivity setting (0 - 5, 0 = luminosity sensor off)
Password - activation, change and user password deactivation
Set Clock - time setting
Back - back
Information item
Battery info - total information on battery status and battery properties
Error Code - summary information on occurred error reports (max. 10 items)
Back - back
LCD COMPACT - EBIKE CONTROL
assistence level
speed / distance mode
speed units
lights
speed
power scale
battery status
Error codes
Code Problem cause
07 Protection from battery overvoltage (check the battery voltage).
08 Error of motor hall sensor (check the settings and connections with the motor).
09 Error of motor phase cable (check the settings and connections with the motor).
11 Error of unit control temperature sensor (check the settings and connections with the control unit).
12 Error of torque moment sensor (check the settings and connections with the motor).
13 Overheated battery (switch off the system and wait).
14 Overheated motor (switch off the system and wait).
21 Error of speed sensor (check the settings and connections with the motor).
22 Error of BMS interface (replace the battery).
30 Communication error (check connections of all connectors).
Should any of these errors remain or another error than defined appears contact your dealer.
(Matto E7, Matto E7 Lady, Gaagii, Gaagii Lady)
Switching on - off
Switch on the electric system supply to the battery
Activate the battery by pressing the button on its body.
Switch on the LCD panel of eBike
Press the button and hold it for period of 2 seconds.
Use the same method to switch off the electric system. To switch off the frame battery press the button for
period of 4 seconds. Due to energy saving switches the system off automatically after 10 minutes of inactivity.
1
2
9

Assistance level setting
To change the assistance level in the range 0-5 shortly press button . The highest assistance level is 5,
level 0 is without the motor assistance.
In case of riding at low revolutions and high assistance mode the motor can vibrate for a brief
moment. In such case we recommend immediately reducing the assistance level.
Walking assistance
To activate the walking assistant press shortly and hold button on the control display. This function
simplifies to handle the eBike, usually during walk along the eBike. EBike moves along in such a case by
speed around 4 to 6 km/h. The walking assistance is deactivated as soon as the button is released.
CAUTION: After activating the walking assistant do not try to prevent the bike to move.
It can cause motor damage.
Change of riding data display
To change displayed informations press shortly of button .
Informations are displayed in the sequence below:
TRIP ODO TIME AVG MAX
Trip distance Total distance Time* Average speed Maximum speed
*riding time (automatic start/stop)
Temporary data deleting
Temporary data (TRIP, MAX, AVG, TIME) is possible to delete by pressing and holding button and .
Select option „YES“ and confirm by pressing button .
Parameters settings
The parameters setting mode is activated by pressing button and and holding it for 2 seconds.
Set Unit – units setting (km/miles)
Set wheel – setting of the wheel diameter in cm
Set Backlight – background light display setting within 1-3
Service – service setting (only for service technicians, to access pin code required)
Switching on display background light
To activate the display background light press and hold button for 1 second.
10

LED - EBIKE CONTROL
Switching on - off
Switch on the electric system supply to the battery
Tanka, Tocho, Wakita Prime – witch on the battery using the switch in the upper part of the battery
Dakotah – switch on the battery using the switch in the rear side part of the battery
Switch on the control panel of eBike
Press and hold the button on the controller for 2 seconds.
Use the same method to switch off the electric system. Due to energy saving switches the system off
automatically after 10 minutes of inactivity.
Assistance level settings
To change the assistance level in the range 0-5 shortly press button . If you want to ride without any
assistance just like on a common bike switch off the electric system using button .
In case of riding at low revolutions and high assistance level the motor can vibrate for a brief
moment. In such case we recommend immediately reducing the assistance level.
Walking assistance
To activate the walking assistant press shortly and hold button on the control display. This function
simplifies to handle the eBike, usually during walk along the eBike. EBike moves along in such a case by
speed around 4 to 6 km/h. The walking assistance is deactivated as soon as the button is released.
CAUTION: After activating the walking assistant do not try to prevent the bike to move.
It can cause motor damage.
Turn on/off the lights
To turn on/off the lights press and hold button for 1 second.
Battery status indicator
It is used to get an idea about the remaining battery capacity. The battery is fully charged if all LED diodes
light. In case of lower battery voltage (lower actual capacity) and higher actual load (e.g. during uphill riding)
the capacity displayed on the control panel may vary. The indicator place directly on the battery provides more
accurate data about the battery capacity if needed.
PAS
MPH
Km/h
W
MOD
Mile Km
TRIP
ODO
TIME
MAX
AVG
ON/OFF assistance level
lights
battery status
1
2
(Wakita Prime, Tanka, Tanka Nexus, Tocho, Tocho Nexus, Dakotah, Dakotah Nexus)
11

RECOMMENDATION
Prior to leaving the eBike in a public space always lock the battery and make sure you take
the key with you. This way you prevent the risk of theft.
Should the battery capacity be very low the motor operation is no longer smooth but irregular.
In such case switch off the electrical drive system and continue further without its help as on
common bike.
The battery warming-up is a common occurrence and it is not a defect. The battery is protected
by temperature sensor and in case of excessive overheating (e.g. due to high ambient
temperature) it switches off automatically. Wait for it to cool down to an operating temperature
and then continue riding.
BATTERY
RECOMMENDATION
The battery is the most expensive part of the eBike. Therefore pay increased attention to its
charging, storage and handling. The battery contains some chemical substances which can be
hazardous in case of incorrect application. Attention, lithium and its oxides are flammable when
in contact with moisture.
Never dismantle the battery yourself. Incorrect procedure may cause a damage. At the same time
there is a risk of injury as a consequence of ignition or even explosion. Keep in mind that by
breaking the warranty seal you would cause warranty termination for the battery and all its parts.
Frame battery
(Hawk MX, Manitou MX, Yamka MX, Matto MX, Matto MX Lady,
Hawk E3/E5, Manitou E3/E5, Yamka E3/E5, Matto E3/E5,
Matto E3/E5 Lady, Tate 24”, Tate 27.5”, Matto E7, Matto E7 Lady)
Switching on: Switch on the battery by pressing button in its upper
part (switch off by pressing and holding button for period of 4 seconds).
Handling: To remove the battery turn the key by 180°. Hold the battery
firmly and pull it upwards away from the holder. The battery insertion do
in the reverse order. Be carefull when installing the battery back not to
cause damage the bottom connector by careless handling.
Battery charge status indicator: by the help of LED indicator placed
in the upper battery part that is activated by pressing and holding the
button. The battery has full capacity in case that 4 LED diodes light on
(3 in green, 1 in red). If only the red diode is on it means the battery is
almost empty and it needs to be charged as soon as possible.
battery status
IMPORTANT
Prior any handling with the battery always switch it off first.
12

Seat tube battery
(Wakita Tour MX, Wakan Tour MX, Wakita Grace MX, Wakan Grand MX, Wakita Grace, Gaagii, Gaagii Lady,
Wakita Tour, Wakita City, Wakita Prime, Wakan City, Tanka, Tanka Nexus, Tocho, Tocho Nexus)
Switching on: Switch on the battery using the switch in the upper part of the battery.
Handling: To remove the battery eject the saddle tube with the saddle from the frame. The lock is placed in the bottom
part of the battery. Then turn the key to position UNLOCK and remove the battery by pulling it upwards holding the
handle grip. The battery insertion do in the reverse order. Make sure the battery groove meets the guiding bar otherwise
inserting downwards would not work. Insert the battery carefully to prevent from damage by strong impact against the
connector. In order to secure the battery turn the key to position LOCK and remove the key.
Battery charge status indicator: by the help of LED indicator placed in the upper battery part that is activated by
pressing the button. The battery must be switched on. The battery has full capacity if 4 LED diodes light on (3 in green,
1 in red). If only the red diode is on it means the battery is almost empty and it needs to be charged as soon as possible.
battery status
LOCK
UNLOCK
power
switch
Battery charge status indicator: by the help of LED indicator placed in
the upper battery part that is activated by pressing the button. The battery
must be switched on. The battery has full capacity if 4 LED diodes light
on (3 in green, 1 in red). If only the red diode is on it means the battery is
almost empty and it needs to be charged as soon as possible.
Rack battery
(Dakotah, Dakotah Nexus)
Switching on: turn on the switch placed in the rear part of the battery.
Handling: To remove the battery turn the key by 180°. Grasp the battery
by the handle grip placed underneath the battery and pull it out the carrier.
The battery insertion do in the reverse order.
power switch
battery status
13

IMPORTANT
Always use only the charger supplied with the eBike. Using different charger may cause
damage to the battery or other parts of the electric system and result in the warranty termination
as a consequence.
If the status indicator shows empty battery it still includes minimum voltage to protect it from
damage. Such voltage is no longer sufficient for the eBike riding therefore charge the battery
as soon as possible. Never leave battery discharged for a long time. It could cause permanent
damage to the battery.
BATTERY CHARGING
Lithium batteries do not have memory effect therefore they can be charged anytime ideally after every use
of the eBike. Considering the self-activated discharging that causes gradual capacity loss we recommend to
check regularly the battery during long-term storage and recharge it in case of capacity drop to recommended
level 60 - 80% of total capacity.
The battery can be charged directly on the eBike or you can remove it and charge separately. Prior the
charging always switch the battery off.
Charge the batteries only in dry environment. The charging connector is not resistant to splashing water.
Charge the battery ideally at a room temperature (15-20 °C).
Charging at ambient temperature below 0 °C or higher than 40 °C can seriously damage the battery.
Process
Connect the charger to the electricity voltage source (230V) and wait until red end green LED diode lights up.
Now connect the charger to the battery. The green diode changes to red which indicates the ongoing charging
process. The charging stops automatically as soon as the battery is charged. The diode signalising the
charging turns in green again.
Interrupting the charging process does not damage the battery in any way.
RECOMMENDATION
Battery is ready for immediate use. To achieve maximum capacity we recommend however apply
3 full charging cycles at the beginning of the use. That means to discharge the battery by riding
completely followed by full recharge at room temperature. Thereafter charge the battery any time
without full discharging need.
RECOMMENDATION
Should you feel the total battery capacity dropped significantly it could have been caused
by charging or operating in unsuitable climatic conditions.
In such case we recommend to perform 3 full charging cycles. That means to discharge
the battery by riding completely followed by full recharge at room temperature.
14

FACTORS AFFECTING THE EBIKE´S TRAVEL DISTANCE
The riding distance of the eBike is affected by many various factors and therefore it is very difficult
to define the number of kilometres on one charge. The key factors include:
• the route profile (flat terrain vs. long sharp elevations)
• weather – temperature, headwind (ideal temperature is around 20°C, windless)
• weight of the rider and the load (higher weights = higher consumption)
• technical condition of the eBike (well-adjusted and greased eBike has lower resistance)
• pressure in tyres (underinflated tyres = higher consumption)
• riding style (the more power you spend, the lower consumption)
• selected assistance mode (higher mode = larger consumption)
• actual battery capacity (higher capacity = longer travel distance)
BATTERY STORAGE
Store the battery on dry and well-ventilated place, outside direct sunlight and other heat sources,
at temperature within scope from -10°C to 40°C (optimum around 20°).
In case of storage in cool environment, it is necessary to warm-up the battery prior to ready-to-use-condition up
to optimum operating temperature (20 °C).
Never leave the battery completely discharged. It could suffer permanent damage.
In case of long-term storage (for example during winter) keep the battery fully charged to approx. 60-80% of its
capacity. Do not store it permanently connected to the charger or placed on your eBike.
Lithium batteries gradually discharge even if not used (approximately 5-10% capacity per month). Regularly
check the battery and in case of capacity drop charge it up to the recommended level 60-80%.
RECOMMENDATION
In order to achieve maximum travel distance take care of the technical condition of your eBike
and keep the recommended tyre pressure. Battery condition is also very important therefore
look after the battery according to this manual. Try to use the lowest assistance mode to ensure
pleasant ride and prevent from excessive use of battery power.
By selecting correct gear you can increase speed by using the same power and extend the travel
distance.
RECOMMENDATION
Batteries Li-lon are fully recyclable. After the termination of the battery service life you can hand
it over to any collection yard or by your dealer.
BATTERY TRANSPORT
The transport of batteries is subject to the regulations on hazardous goods. Undamaged batteries can be
transported by private users on the roads without fulfilling further conditions.
During the transport by commercial users or transport by third persons it is necessary to observe special
packaging requirements and marking (e.g. ADR regulations).
Send the batteries only if they don´t have undamaged cover. Seal up the free contacts and pack the battery
to prevent it from movement inside the package. Notify the delivery service of hazardous goods.
15

IMPORTANT
After each eBike assembly check the brakes functionality and make sure all thread connections
are fastened properly.
Assembly and disassembly front or rear wheel with motor
Due to the need of transport or service there may be a situation that you might
need to dismantle front or rear wheel with motor. At first disconnect the motor
connector that is approximately 20 cm away from the motor axle. Then release
the V-brake (if applied), change the gear to the smallest sprocket (applies to the
rear motors), use spanner no. 18 to release the motor axle nut and remove the
wheel from the dropouts. For reassembly proceed in the reverse order.
During the wheel assembly with the front or rear motor pay
attention to correct position of the motor axle by moving
downwards. The cable must lead to the motor from underneath.
Otherwise water may get into motor and damage it.
During the connector assembly make sure the bolded arrows
on both connector parts are pointing towards each other.
Connect the connector with sufficient force. Insufficient
inserting may cause the lack of motor function or the connector
damage.
ASSEMBLY AND SETTING UP EBIKE
Installation of brake disc
For brake disc installation use only original screws from motor (M5x8). Inner parts of motor will be blocked in
case of using longer screws than 8mm.
16

Regular maintenance of the eBike
• Pay attention to regular maintenance of your eBike. It is the only way to achieve problem-free function,
extend the service life and provide safety for yourself and other traffic participants.
• Keep the eBike and all components clean.
• Use only recommended and tested cleaning materials
(e.g. brands Dirtwash or Pure from English manufacturer Weldtite – see under www.bplumen.cz/weldtite).
• Regularly grease the chain with suitable oils
(e.g. brand TF2 from English manufacturer Weldtite – see under www.bplumen.cz/weldtite).
• If you are going to use your eBike also in the winter clean it carefully from salt after every ride. Pay
increased attention to the battery contacts and other connectors of the electric equipment.
• During any eBike handling make sure to prevent from the damage of the electric system cables. Damaged
cables are hazardous causing injury from electrical current.
• Regularly check correct fastening of all joints and the brakes functionality. Pay attention to all other
components and make sure they are not damaged or worn. Search for cracks on the frame, fork, handlebar
stem or handlebars, damaged cables, damaged battery cover etc.
• Prior to transporting outside a car or inside a car always remove the battery first.
Service of Apache eBikes
In case of any technical problems with Apache eBike contact your dealer or any authorised partner of Apache.
Complaints about the eBike or battery shall be raised always to your dealer where you bought the
eBike.
The nearest authorised partner search under www.apache-bike.cz.
EBIKE MAINTENANCE
Never soak the battery, charger or other electrical parts in water or other liquid.
Never wash eBike using pressure washer (WAP).
Prior to washing the eBike remove always the battery first.
IMPORTANT
Unprofessional handling with the eBike beyond the scope of this manual, use of non-original parts
(e.g. different battery), intervention into the eBike construction or into the electrical system con-
nection may cause damage of the eBike and warranty termination.
RECOMMENDATION
If you want to prevent the inner tube defect we recommend using mastic as defect prevention
(e.g. Dr. Sludge from English manufacturer Weldtite - see under www.bplumen.cz/weldtite).
RECOMMENDATION
To select the right child seat, bicycle trailer or bike car carrier seek professional advice with
authorised Apache partner considering the drive system parts position, special frame shape and
increased weight.
17

EBIKE WARRANTY
Warranty inspection
In order to ensure complete function of the eBike it is recommended to perform the warranty inspection. It
should be performed commonly after 100 to 150 km of ride. During the inspection there is going to be checked
the fastening of all joints, brakes and gears setting and naturally the electric system itself. The dealer should
perform the inspection of the eBike and confirm it into the warranty certificate. We recommend to do the
warranty inspection approximately within 3 months from the beginning of the warranty (date of sale) or after
travelling 100 -150 km. If the warranty inspection is not performed the eBike can be permanently damaged by
further use. In such case warranty may not be accepted.
Complaints procedure
• Complaints about the eBike or battery shall be raised to your dealer.
• In case of applying the complaint submit your purchase document, warranty certificate with confirmed
warranty inspection and recorded production serial number of the frame and battery, give the reason
for raising the complaint and description of the defect.
Warranty terms
24 months for the frame and the eBike components – it relates to the production defects and material defects
except common wear from use.
12 months for the battery service life – nominal battery capacity does not drop below 70% of its total capacity
during 12 months from the purchase of the eBike.
The guarantee period is extended by the period of time for which the product has been under repair
service.
The warranty relates only to the first owner.
Warranty conditions
• The eBike can only be used to the purpose it was designed for.
• The eBike can only be used, stored and maintained according to this user manual.
• The eBike must pass the warranty inspection within 3 months from the warranty validity period.
The warranty rights terminate
• In case it was detected that the product damage was caused by the user (accident, unprofessional
handling above the scope of this user manual, unprofessional intervention into the eBike construction or
electric system connections, incorrect storage, etc.).
• Warranty period termination.
• In case of common wear from use (e.g. wear of tyres, chain, cassette, chainwheel, brake discs, and shoes, etc.).
Disposal of electric and electronic devices
Applied electric or electronic products (motor, battery, display, sensors, cabling) must not be
disposed together with municipal waste. To dispose the product properly hand it over at
designated collection yards where it will be accepted free of charge. By correct disposal of this
product you shall help to maintain valuable natural resources as well as prevent from potential
negative impacts on environment and human health. Seek further details from your local
authority or from the nearest collection yard. Should be this type of waste not disposed properly
penalties and other sanctions may be imposed according to national regulations.
Manufacturer:
BP Lumen s. r. o.,
Puškinova 546, Úpice 542 32
Czech Republic
CRN: 05565375, VAT no.: CZ05565375
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DECLARATION
OF CONFORMITY
Manufacturer:
BP Lumen s. r. o.,
Puškinova 546, Úpice 542 32
Czech Republic
CRN: 05565375, VAT no.: CZ05565375
In Úpici on 10. 11. 2017
Authorised person: Pavel Bárta m.p., Managing Director
General designation of the product: eBIKE Apache (Apache pedelec)
Type of product marking:
Hawk MX, Manitou MX, Yamka MX, Matto MX, Matto MX Lady, Hawk E3/E5, Manitou E3/E5, Yamka E3/E5,
Matto E3/E5, Matto E3/E5 Lady, Tate 24”, Tate 27.5”, Matto E7, Matto E7 Lady, Wakita Tour MX, Wakan Tour MX,
Wakita Grace MX, Wakan Grand MX, Wakita Grace, Gaagii, Gaagii Lady, Wakita Tour, Wakita City, Wakita Prime,
Wakan City, Tanka, Tanka Nexus, Tocho, Tocho Nexus, Dakotah, Dakotah Nexus
Model year: 2018
Function: bike with supplemental electric motor
The manufacturer declares hereby that the products defined above comply
with all respective regulations.
2006/42/EC - directive for machine equipment
2014/30/EU - directive on electromagnetic compatibility
Applied technical standards and specifi cations:
EN15194+A1:2015 - Electrically power assisted bicycles (EPAC bikes)
ISO 4210-2:2015 - Bicycles - Safety requirements for bicycles - Part 2: Requirements for city and trekking,
young adult, mountain and racing bicycles
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V1 04/2018 EN
www.apache-bike.cz