Apache Tuwan MX1 User manual

1
USER MANUAL
FOR EBIKES

2
Congratulations on purchasing the e-bike from
We wish you many effortless kilometres and
many unusual experiences.
We strongly believe that you will
be satisfied with your e-bike.

3
Any bike equipped with an electric motor,
electronic central unit and battery is considered
an e-bike. The drive unit fills the role of something
of a helper that helps the rider with pedalling and
cares for his comfort. At the same time the motor’s
help will activate only if the rider is pedalling and
actively turning the cranks. The crank movement
is read by a special sensor place in the bottom
bracket. Maximum speed of an e-bike with motor
assistance is ca. 25 km/h. After reaching this
speed the motor automatically turns itself o and
you continue as with any normal bike. If the battery
runs out or if the electric motor is turned o, you
can still continue to your goal using your own
strength without any further resistance.
Electric motor can be set in motion also via control
button or accelerator, but only up to maximum
allowed speed of 6 km/h. This function is usually
called walking assistant and it is useful for any
manipulation with e-bike. Reaching higher speeds
is impossible without active help from the rider.
Every e-bike that conforms to European norm
EN 15194-1 is, from the point of the Road Trac
Law, considered a normal bike. You don’t a driver’s
license for an e-bike like this, you can freely ride on
cycling trails and cycling helmet is mandatory only
up till 18 years of age. We still strongly recommend
the use of cycling helmets to all e-bike users
without distinction.
WHAT IS AN EBIKE AND WHAT IT CONSISTS OF
Battery 2
Wheel speed sensor Turn indicator
Control panel
Brake levers with
braking sensors1
Electronic
Control Unit
motor3
Technical data of an Apache e-bike:
Rated power of the motor 250 W
System voltage 36 V
Operational temperature 0 / +40 °C
Storage temperature -10 / +50 °C
Protection degree IP 54
(protection from dust, splashing water)
1 Only models with mechanical brakes.
2 Battery can be placed on the frame tube, behind the seatpost or in the carrier.
3 Motor can be placed in the rear wheel, front wheel or in the bottom bracket.

4
BASIC INFORMATION
FOR EBIKE USE
Check the functionality of brakes and state
of charge of the battery before every ride.
Always wear a cycling helmet when riding an e-bike!
IMPORTANT!
IMPORTANT!
ADVICE
RIDING AN EBIKE
You can ride an e-bike the same way as a normal
bike. You just have to drive off and pedal. Motor
will activate itself after the cranks start turning
and works according to set assistance mode.
The motor turns itself off automatically if the
rider brakes. This is not true for models with
hydraulic disc brakes, as their levers are not
equipped with all necessary sensors.
Motor of these models turns off after two
seconds after you stop pedalling.
Once you reach the speed of 25 km/h, the motor
automatically turns itself off and activate again
when the speed goes under this limit.
Motor also doesn’t work when you’re not
pedalling or turning cranks backwards.
Long-term riding with low motor speed and high mode of assistance can lead to overheating
and, in case of excessive load, even to damage of the motor. If this happens, we strongly
recommend to reduce the mode of assistance.
EBike’s function can be influence by external electromagnetic forces (i.e. radars, etc.).
In case of troubles with changing gears to lighter or heavier gear we recommend additional
installation of “Gear sensor” that disables the motor for a short while during the gear change.
The gears then don’t change while the motor is using its full power, which is considerate not only
to the motor itself, but also to other components.

5
TURNING ON AND OFF
1. Turn on the power on the battery.
Activate the battery by pushing a button
on its body.
2. Turn on the LCD panel of the e-bike
Press the M button on the display
controller and hold for 5 seconds.
This will also turn off the electric system.
For turning off a frame battery, hold the
button for 4 seconds. The system will turn
itself off automatically after 10 minutes of
inactivity for energy-saving reasons.
SETTING OF THE ASSISTANCE MODE
To change the mode of assistance in range of
0-5 shortly press buttons Cand A. Highest
mode of assistance is marked with number 5,
lowest marked 0 is without electric motor’s
assistance.
During a ride with low engine speed
L and high assistance mode
the motor can start vibrating for a short time.
In such a case we recommend to immediately
decrease the level of assistance.
mph
km/h
TRIP ODO TIME MAX AVG RANGE ERROR
mi/h
km/h
speed units
walking assistent
speed / distance
units
power indicator
assistance mode
state of charge
lighting
speed indicator
speed
/ distance display
mode of speed
/ distance indicator error message
USB port
Tuwan E3, Tuwan E5, Yamka E3, Yamka E5, Tate, Matto Tour E3, Matto Tour E5, Matta
E7, Matta Tour E3, Matta Tour E5, Matta E7, Wakan Tour E3, Wakan Tour E5, Wakita
Tour E3, Wakita Tour E5, Wakan City, Wakita City, Tocho Plus, Tocho Plus+
CODAC 
EBIKE CONTROLS
frame battery
seatpost battery integrated battery
E

6
ERASING TEMPORARY DATA
To erase the temporary data (trip, time, avg, max)
twice push the button M. rES will show on the
display. Pick option Mwith buttons A and C
and confirm with buttonM.
PARAMETERS SETTING
To enter the mode of parameter setting press
twice the Mbutton. To change a parameter,
use buttons AandCand for saving the set
parameter press the M button.
TURNING ON THE LIGHTING
IF IT IS INSTALLED
Turning on the front and rear light is done by
pushing and holding the Abutton for 1 second.
USB PORT
The display is equipped with a micro USB port
for charging of mobile devices (5V/0,5W).
To connect your device with the charging
connector, use any adapter or cable with Micro
USBB connector.
WALKING ASSISTANT
Walking assistant can be activated by pressing
and holding the Cbutton on the control display.
For activation of the assistant assistance mode
must be set to 1-5. This function serves to enable
easier manipulation with e-bike, usually when
walking the bike by your side. The e-bike speed
will be between 4 and 6 km/h. Walking assistant
will be turned off immediately after letting go of
the button.
WARNING: Do not block the e-bike
Lafter the activation of the walking
assistant. The motor can get damaged
that way.
SPEED AND DISTANCE INDICATOR MODE
CHANGE
Change of information displayed on the display
can be done by short press of the button M.
Information shows in this order:
rES – reset of daily kilometres
Un – unit setting (km / mile)
Ld – setting of the bike circumference in cm (max. +/- 5 % from the default setting of the circumference)
bL – display backlight setting in 1-3 range
Ls – speed limit; value 20 means max. assisted speed of 25 km/h
SPS – wheel speed sensor signal
Cr – value of the electric current
TRIP
Lenght of the trip
ODO
Total distance
TIME
Time*
MAX
Maximum speed
AVG
Average speed
ERROR
MESSAGES Code Cause of the problem
0X0000 no error
0X0001 controller power tube or over current
0X0002 controller over heat
0X0004 motor phase
0X0008 motor hall
0X0010 motor over heat
0X020 low voltage protection
0X0040 stall protection
0X0080 throttle
0X0100 over-speed beyond control
0X0200 battery communiction
0X0400 pas sensor
0X0800 speed sensor
0X1000 display communication
If the error remains or a different one shows, contact your seller.

7
ON/OFF
13:14 76%
48.2
km/h
TRIP 265.9Km
4
5
10
15
20
25
30
0
250
500
750
km/h
w
state of charge
Time
USB charging
Lighting
voltage / battery
percentage indicator
Speed
indicator mode
power indicator
data indicator
assist. mode
(Tuwan MX1, Tuwan MX3, Tuwan MX5, Yamka MX1, Yamka MX3, Yamka MX5, Matto MX1, Matto MX3, Matto MX5,
Matta MX1, Matta MX3, Matta MX5, Wakan MX3, Wakan MX5, Wakita MX3, Wakita MX5)
TURNING ON AND OFF
1. Turn on the power on the battery
Activate the battery by pressing a button
on its body.
2. Turn on the TFT panel
Press the Mbutton on the display controller
and hold it for 2 seconds. The system can be
turned off the same way. To turn off a frame
battery, hold the button for 4 seconds. The
system will turn itself off automatically after
5 minutes of inactivity (this time can be adjusted
– see Parameters setting further) for energy-
saving reasons.
SETTING OF THE ASSISTANCE MODE
To change the mode of assistance in range
of 0-5, shortly press the Aand Cbuttons.
Highest assistance mode is marked by number 5,
mode without the help of the motor is marked by
number 0. After turning on the display the mode
is automatically set to value of 1.
During aride with low engine speed and
Lhigh assistance mode the motor can
start vibrating for a short time. In such a case we
recommend to immediately decrease the level of
assistance.
WALKING ASSISTANT
Walking assistant can be activated by pressing
the Cbutton, with which you set the assistance
to the mode of walking assistant (symbol of
walking assistant will appear). Then press the
button again and the assistant will be active until
you let go. This function serves to enable better
manipulation with e-bike, typically when walking
with bike by your side. The e-bikes speed will
be between 4-6 km/h. Walking assistant will
be turned off immediately after letting go of the
button.
WARNING: Do not block the e-bike
L after activation of the walking
assistant. The motor can get damaged that
way.
TFT COLOUR 
EBIKE CONTROL
If the error remains or a different one shows, contact your seller.
frame battery
seatpost battery integrated battery
E

8
SPEED AND DISTANCE INDICATOR MODE CHANGE
Change of information displayed on the display
can be done by short press of the button H.
DISPLAY BACKLIGHT CONTROL
To turn the display backlight on or off, hold
the Abutton for 2 seconds. During bad light
conditions, the backlight turns on automatically.
If it then turns off, it’s necessary to turn it on
manually. The intensity of the backlight can be
set – see Parameters setting further. Doing this
will also turn on and off the front/rear lights on
Tour models.
ERASING TEMPORARY DATA
To erase temporary data, proceed according
to article Parameters setting. You will get to
erasing of temporary data through “Display
setting” and “TRIP reset” (as soon as the line
TRIP reset is highlighted, press the Gbutton
and set the “YES” value via Aand Cbuttons.
Then confirm it by the button Gand temporary
data will be erased). Temporary data will be
automatically erased after reaching 99:59 h of
total ride time. Temporary data won’t be erased
in case of turning the display off.
PARAMETERS SETTING
To enter the parameters setting mode press the
Gbutton twice with interval ca. 0,3 seconds.
To switch between different menu items and
the parameters setting change use buttons
AandC. To confirm your choice, press the
Gbutton. To end the parameters setting mode,
press the G button twice with interval ca. 0,3
seconds. In case of inactivity for 10 seconds the
parameters setting mode ends automatically.
ITEM DISPLAY SETTING
TRIP
Lenght
of the trip
ODO
Total
distance
MAX
Maximum
speed
AVG
Average
Speed
RANGE
Remaining
range
TIME
Total time
of the ride
Unit – unit setting (km/mile)
Brightness –display backlight intensity setting (10, 30,
50, 75 or 100 %)
Auto Off –setting of automatic display shutdown
(1–9 min)
Max Pas – setting of assistance number (3/5/9)
Power View – setting of power indicator format
(power/torque)
SOC View –setting of battery indicator format
(percentage/voltage)
TRIP reset – temporary data erasure (TRIP, MAX, AVG,
TIME)
AL Sensitivity –setting of light sensitivity (0 – 5, 0 =
switched-off sensitivity sensor)
Set Clock – time setting
Back – back
ITEM INFORMATION
Setting items can differ according to the version
of display software.
Battery info – general information about the status and
attributes of the battery
Error Code – general information of carried-out error
reports (max. 10 items)
Back – back

9
ERROR MESSAGES
Code Cause of the problem
07 Protection from battery overvoltage (check the battery voltage).
08 Error of hall sensor of the motor (check the setting and connection with motor).
09 Error of motor phase cable (check the setting and connection with motor).
11 Error of temperature sensor of the ECU (check the setting and connection with
ECU).
12 Torque sensor error (check the setting and connection with motor).
13 Excessive battery temperature (turn o the system and wait).
14 Excessive motor temperature (turn o the system and wait).
21 Speed sensor error (check the setting and connection with motor).
22 Error of BMS interface (change the battery).
25 Cadence sensor error (take out the battery and return it, if the error remains, visit a
repair shop).
30 Communication error (check all connectors’ connection).
If the error remains or a different one shows, contact your seller.

10
TURNING ON AND OFF
1. Turn on the power on the battery
Activate the battery by pressing a button on
its body.
2. Turn on the e-bike’s control panel
Press and hold the Mbutton on the
controller for 5 seconds. The system can be
turned off the same way. The system turns itself
off automatically after 10 minutes of inactivity
from energy-saving reasons.
SETTING OF THE ASSIST. MODE
You can change the mode of assistance in
range of 1-5 by pressing the ACbuttons.
If you want to ride without assistance as if
riding a normal bike, turn the system off via the
Mbutton.
During a ride with low engine speed
Land high assistance mode the motor
can start vibrating for a short time. In such
a case we recommend to immediately
decrease the level of assistance.
WALKING ASSISTANT
Walking assistant can be activated via pressing
and holding the Cbutton. To activate the
assistant, the assistance mode must be
between 1-5. This function serves to enable
better manipulation with e-bike, typically during
walking with the bike by your
side. The e-bikes speed will be between 4-6
km/h. Walking assistant will be turned off
immediately after letting go of the button.
WARNING: Do not block the e-bike
L after activation of the walking
assistant. The motor can get
damaged that way.
TURNING THE LIGHTING ON/OFF
To turn the lighting on/off, press and hold
the Abutton for 1 second. A symbol of “car’s
high beams” will appear on the display.
STATE OF CHARGE INDICATOR
It serves to get an image about the remaining
capacity of battery. If all LED diodes are on, the
battery is fully charged. In case of lower battery
voltage (lower current capacity) and higher
momentary load (i.e. riding uphill) the display
of capacity on the control panel can fluctuate.
More accurate data on the capacity of the
battery can be found on the indicator directly on
the batery.
PAS
MPH
Km/h
W
MOD
Mile Km
TRIP
ODO
TIME
MAX
AVG
ON/OFF assist. mode
lighting
state of charge
páteřová baterie nosičová baterie
(Tanka, Tanka Nexus, Tocho, Tocho Nexus, Dakotah)
LED  EBIKE CONTROL

11
BATTERY
ADVICE
ADVICE
IMPORTANT!
Battery is the most expensive part of the whole bike. Therefore, you should pay increased
attention to its recharging, storage and manipulation with it. Battery contains some chemicals
that can be dangerous if used improperly. Beware, lithium and its oxides are flammable in
contact with moisture.
Never take the battery apart. You could easily damage it with wrong procedure. Also, there is
a risk of injury because of combustion or even an explosion. Do bear in mind that by breaking
the warranty seal you lose the warranty on battery and all of its parts.
Before leaving the e-bike in a public place always lock the battery and take the key with you.
You will prevent the danger of your battery being stolen.
Always turn the battery o before any manipulation.
If the capacity of the battery is too low the motor will cease running smoothly and will
L start to run irregularly. In that case turn o the electric drive system and continue
without its help as if riding a normal bike. Heating of the battery is a regular occurrence, and it is
not a defect. The battery is protected by a temperature sensor and in case of its overheating
(i.e. because of high outer temperatures) it will disconnect automatically. Wait for it to cool down
to operational temperature and then continue in your ride.
Always have the battery locked during a
ride! The battery lock doesn’t only serve as a
protection from theft, but also secures its safe
attachment. Batteries without rocker switches
have a function of automatic shutdown after ca.
30 minutes (the period can differ according to
the type).
The battery is not able to detect a low
consumption of the display, so it can happen
that during a long ride with switched off help of
the motor the battery will automatically switch
off, and so will the whole system. By short-term
activation of the help you can prevent these
shutdowns.

12
Turning-on: Turn on the switch on the back of the battery.
Manipulation: To take out the battery, turn the key by 180°. Grip the
battery by its handle on the bottom of it and pull it out of the carrier.
Insertion of the battery is done in opposite order.
Ascertaining state of charge of the battery:
The state of charge of the battery can be read on the LED indicator
on the back of the battery. It is activated by a short press of the
button. Battery is fully charged if 4 diodes are glowing (3 green,
1 red). If only the red diode is on, the battery is almost completely
flat and it is necessary to recharge it.
Turning on: Turn the battery on by pressing the
button on its upper part.
Manipulation: To take out the battery out, turn
the key by 180°. Move the safety for
locking/unlocking of the lock towards the
handlebars, grip the battery on the upper part
and loosen it by pulling askew and upwards. To
insert the battery, first put in on the contacts
in its lower part and then press the upper part
until you hear the click of the lock’s latch, then
move the safety for locking/unlocking of the lock
towards the seat. Lock battery by turning the key.
Turning off: Press and hold the button for
5 seconds to turn the battery off.
Ascertaining state of charge of the battery:
The battery has only simple indication via 3
colours of LED diodes – red for 0-20% capacity,
green for 20-80% and blue for 80-100%. The
display can provide more specific information.
CARRIER BATTERY
INTEGRATED BATTERY
(Dakotah)
(Tuwan MX1, Tuwan MX3, Tuwan MX5, Yamka MX1, Yamka MX3, Yamka MX5, Matto MX1, Matto MX3, Matto MX5, Matta
MX1, Matta MX3, Matta MX5, Wakan MX3, Wakan MX5, Wakita MX3, Wakita MX5, Tuwan E3, Tuwan E5, Yamka E3,
Yamka E5, Tate, Matto Tour E3, Matto Tour E5, Matta E7, Matta Tour E3, Matta Tour E5, Matta E7, Wakan Tour E3, Wakan
Tour E5, Wakita Tour E3, Wakita Tour E5)
lock
switch and
status of battery
safety
charging connector
STATE OF CHARGE
SWITCH

13
SEATPOST BATTERY
CHARGING OF THE BATTERY
(Gaagii, Gaagii Lady, Wakita Tour, Wakita City, Tanka, Tanka Nexus, Tocho, Tocho Nexus)
Turning on: Turn the battery on with a switch in
the upper part of the battery.
Manipulation: To take out the battery, first pull
the seat post and seat out of the frame. The lock
is in the bottom part of the battery. Turn the key
into the UNLOCK position and take the battery
out by grabbing the handle and pulling upwards.
Insertion of the battery is done reversely. Put
the battery with the groove on the leading
batten, or it won’t go all the way down. Insert
carefully not to damage the connector by sharp
impact. To secure the battery turn the key to the
LOCK position and take it out.
Ascertaining state of charge of the battery:
via LED indicator placed on the upper part of
the battery that is activated via press of the
button. Battery must be on. It is on full capacity
if 4 LED diodes are glowing (3 green, 1 red).
If only red LED diodes is glowing, battery is
almost flat and need to be recharged as soon as
possible.
Battery can be charge either directly on
the bike or you can take it out and recharge
separately. Always turn the battery off before
the recharge. Charge it in a dry environment.
Charging connector isn’t protected against
splashing water. Recharge the battery ideally
in room temperature (15-20°C). Recharging
in temperatures lower than 0°C or higher
than 40°C can lead to serious damage to
battery.
PROCEDURE
First connect the charger to the battery, then
connect the charger to a power source (230V)
and wait until the LED diode on the charger
glows red. That signalizes that Charging is
underway. Charging stops automatically when
the battery is fully charged, still we recommend
to disconnect the charger from battery and
power as soon as it is done. Diode signalizing
charging will glow green. Interruption of the
process doesn’t damage the battery.
ADVICE
Lithium batteries do not have a memory effect, so you can charge them whenever, ideally after
every e-bike use. Considering the automatic discharging that leads to slow loss of capacity,
we recommend, in case of long-term storage, to regularly check this and in case of decrease in
capacity recharge it to recommended level of 60-80 % of its total capacity.
stav baterie
locked
unlock
battery
switch

14
ADVICE
ADVICE
ADVICE
If you feel that the total capacity of your battery has significantly decreased, it could be
because of unsuitable climatic conditions.
Always use just the charger you received with your bike! Use of a different charger could
damage the battery or different parts of the electric system, which would lead to warranty
becoming void.
If the state of charge indicator shows that the battery is flat, there’s still minimal voltage in it to
prevent damage. Such voltage is insufficient for e-bike operation, therefore charge the battery
as soon as possible. Never leave the battery flat for a long time. It could lead to permanent
damage.
To reach the maximum possible range, pay attention to the technical condition of your e-bike
and maintain recommended tire pressure. Condition of the battery is also very important, so
take care of it according to this manual. Try to use the lowest assistance mode so the ride is
comfortable for you, but the battery doesn’t needlessly expend its energy.
By choosing the proper gear you can increase the range and speed while using the same
strength.
FACTORS INFLUENCING
THE RANGE OF AN EBIKE
E-bike’s driving distance is influenced by many
factors and because of that it is difficult to
determine how many kilometres one bike rides
on one charge. Among the key factors are:
• trail profile (flat terrain vs. long steep climbs)
• weather – temperature, headwind (ideal
temperature is around 20°C, windless)
• weight of the rider and load (greater weight
= greater consumption)
• technical condition of the bike
(well-greased and adjusted bike resists
less)
• tire pressure (underinflated tires = greater
consumption)
• riding style (the more strength you expend,
the less the motor consumes)
• chosen assistance mode
(higher mode = greater consumption)
• current battery capacity
(greater capacity = greater range)
BATTERY TRANSPORT
Regulations for dangerous load transport are
applied to battery transport. Intact batteries
can be transported via private users on the
road without special requirements. When
transporting via commercial users or third
parties, special requirements for packing
and marking must be adhered to (i.e. ADR
regulations). You should send a battery only
when the casing is not damaged. Seal the free
contacts and pack the battery so it doesn’t
move in the packing. Warn the delivery service
that it is a dangerous load.

15
Assembly and disassembly of a bike with hub
motor. There might be situations in the future,
when you will have to disassemble a bike with
a hub motor because of transport or servicing.
First, disconnect the connector of the motor
that can be found circa 20 cm from the entry
of the motor. Then loosen the brake shoe (if it’s
used), change to the smallest sprocket (rear
motors), loosen the nut of the motor with a flat
wrench no. 18 and take the wheel out of its base.
Proceed in reverse order during reassembly.
When assembling the wheel with a hub
Lmotor, pay attention to proper position
of the middle axle. Cable must go into the
motor from the bottom. Otherwise water could
get into the motor and damage it.
Store the battery at a dry and well-ventilated
place, out of reach of direct sunlight and other
heat sources at temperatures from -10 to 40°C
(optimally 15-20°C).
If the battery is stored in cold environment, it
is necessary to warm it to optimal operation
temperature (20°C) before re-activation. Never
leave the battery completely flat. That could
lead to permanent damage. In case of battery
going completely flat, recharge it to half of the
capacity and let it cool down. When the battery
cools down, recharge it to full capacity.
During long-term storage (i.e. in winter)
keep the battery charged to ca. 60-80 %
of its capacity. Do not store it permanently
connected to charger nor placed on the bike.
Lithium batteries slowly discharge (ca. 5-10 %
per month) when inactive.
Therefore, you should regularly check the
battery and in case of decrease of its capacity
recharge it to recommended level of 60-80 %.
BATTERY STORAGE
ASSEMBLY AND ADJUSTMENT
ADVICE
Li-ion batteries are fully recyclable. After the end of the lifespan of the battery you can hand it
over at any collection point or at your seller.

16
ADVICE
After assembling the bike check the functionality of the brakes and make sure all the threaded
fasteners are suciently tightened.
When connecting the connector, pay
Lattention so the moulded arrows
on both sides of the connector were directed
against each other. Use sucient strength to
connect the connector. Insucient insertion
can cause the motor to not work or it can
damage the connector.
BRAKE DISC INSTALLATION
When installing a brake disc, use original motor
bolts (M5x8). If you use bolts longer than 8 mm,
it will block the inner part of the motor.
EBIKE MAINTENANCE
REGULAR EBIKE MAINTENANCE
• Pay attention to regular maintenance of
your e-bike. Only then you will you achieve
its smooth operation, you will lengthen its
lifespan and you will secure safety of not
just you, but also other road users.
• Keep the e-bike and its components clean.
• Use only recommended and well-tried
cleaning materials (i.e. brands Dirtwash or
Pure from English manufacturer Weldtite –
more at www.bplumen.cz/weldtite).
• Regularly grease the chain with suitable
oils (i.e. brands TF2 from English
manufacturer Weldtite – more at www.
bplumen.cz/weldtite).
• If you’re using the e-bike during winter,
clean it for salt after each ride. Pay
particular attention to the battery contacts
and other connectors of electronic
equipment.
• During any manipulation with e-bike be
careful that the cables of electronic
system do not get damaged. Damaged
cables present a risk of injury by electric
current.
• Regularly check proper tightening of all
joints and functionality of brakes. Also
pay attention to all other components and
make sure they’re not worn or damaged.
Look for cracks on frame, forks, stems or
handlebars, damaged cables, damaged
battery casing and similar.
• Before repair on a car or inside one, take
out the battery from the e-bike.
Never submerge the battery, charger or other electronic parts into water or dierent
L liquid. Never use a pressure washer when cleaning the e-bike (WAP). Always take out
the battery before washing the e-bike.

17
ADVICE
ADVICE
IMPORTANT!
If you want to prevent inner tube defects, we recommend using putty for defect prevention
(i.e. Dr. Sludge from English manufacturer Weldtite. More at www.bplumen.cz/weldtite).
When choosing child seat, bike trailer or car carriers, do consult an authorized Apache seller,
concerning the position of drive components, special frame shape and increased weight.
Unprofessional manipulation with an e-bike out of the scope of this manual, use of unoriginal
components (i.e. dierent battery), tampering with e-bike’s construction or with the electronic
system can lead to damage of the e-bike and warranty voidance.
FREQUENTLY ASKED QUESTIONS
HOW SHOULD I TAKE CARE OF THE
BATTERY?
The best battery care is regular cycling. The
more, the better. Optimal condition of battery
for the best lifespan is between 20 and 80 % of
charging. You do not have to charge the battery
first when first using the e-bike, but you can ride
straight away. Try to come back from a ride
with at least 10 % of battery capacity. If
it’s completely flat, charge it at first to
approximately half of its capacity, leave it to
cool down and then charge it fully. In winter
store the battery in a dry place with temperature
at least 15°C and charged to approximately
half of its capacity. Then you just have to
check once a month and in case the capacity
decreases, recharge it for ca. one hour.
HOW MANY KILOMETRES CAN I COVER
ON AN EBIKE?
Range can never be precisely determined of
guaranteed and it always depends on a few
factors – rider’s weight, trail profile, electric
help use, temperature conditions, technical
condition of the e-bike etc. If you’re not sure
about the range on a long trip, take the charger.
WHAT’S THE LIFESPAN OF A BATTERY?
Same as range, lifespan of a battery can’t be
precisely determined. But there’s the rule that
the more you ride the e-bike, the more the
battery lasts. It has to be regularly charged
and spent. We could say that if, if given proper
care, the lifespan of a battery can exceed 4-5
years. During this time the battery is slowly
losing its capacity.
WHAT TO DO WHEN THE BATTERY STOPS
WORKING?
When battery stops working, it’s necessary
to buy a new one. Apache keeps most of
the batteries in stock and in such case we
recommend visiting any partner of Apache
and buying a new battery. Original battery is
fully recyclable, and we recommend to hand it
over at a collection point for electric waste.

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WHAT SHOULD I DO OVER WINTER WITH AN
EBIKE?
As soon as you stop cycling, store the e-bike in
a dry place with temperature of 15-20°C. Take
out the battery and make sure that it’s been
charged to approximately half its capacity,
and then store the battery. After month or two
it’s good to check if the battery hasn’t lost its
capacity, and if it did, connect the battery to
a charger for approximately one hour. Do not
leave the battery flat for a long time, it could
lead to permanent damage. If you discover your
battery is flat, recharge it to half of its capacity
and let it cool down. Charge it completely after
it cools down.
SPEED OF  KM/HIS TOO SLOW, CAN I DO
SOMETHING ABOUT IT?
After reaching this speed the e-bike turns off
the motor, however the motor doesn’t impede
the bike and you can pedal as with a normal
one. E-bike can be “chipped”, to increase the
maximum speed when the motor cuts off. In
case you want to chip the e-bike, you need to
know that it then not eligible for road traffic and
all potential sanctions for such use are fully in
scope of user’s responsibility.

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WARRANTY CARD
NOTES
frame number
date of sale
date of warranty examination
customer’s name
battery number

20
EBIKE WARRANTY
WARRANTY INSPECTION
To secure full functionality of the e-bike it
is recommended to do so-called warranty
inspection. That is usually done after cycling
100 or 150 km. During the inspection, all the
connections are checked, as well as the
brake and gear setting and the electronic
system itself. The inspection is done by the
seller that you purchased your bike at, and
the seller will also confirm it directly in the
warranty card. We recommend to carry out
the warranty inspection within 3 months from
the warranty validation (usually the date of
purchase), or after riding ca. 100-150 km. If the
warranty inspection is not done, e-bike can be
permanently damaged by continuous use. The
warranty doesn’t have to be acknowledged
then.
WARRANTY CLAIM PROCEDURE
• E-bike or battery warranty claim is to be
claimed at the seller you purchased your
bike.
• When claiming warranty, show the sales
record, warranty card with confirmed
warranty inspection and written serial
numbers of the frame and battery, state
the reason of complaint and describe the
defect.
WARRANTY CONDITIONS
24 months on the frame and e-bike
components – applies to manufacturing and
material defects outside of wear by standard
use 12 months on capacity – nominal capacity
of the battery will not drop below 70 % of
its total capacity during 12 months from the
e-bike’s sale. Warranty period is extended by
the time the product spent in warranty repairs.
Warranty applies only to the first owner.
WARRANTY CONDITIONS
• E-bike can be used solely for the purpose it
was made for.
• E-bike must be used, stored and maintained
according to this user manual.
• The e-bike must be subjected to a warranty
inspection within three months since the
start of warranty’s validity.
WARRANTY IS VOIDED IF
• it was discovered that the damage
was inflicted because of the user (accident,
unprofessional manipulation beyond
the frame of this manual, unprofessional
tampering with the e-bike’s construction
or electronic system connection, wrong
storage, etc.).
• warranty period has expired.
• it’s a wear created by standard use (i.e.
wear of tires, chain, cassette, chainrings,
brake blocks or pads, etc.).
DISPOSING OF ELECTRIC AND
ELECTRONIC DEVICES
Used electric or electronic products (motor,
battery, display, sensors, cables) can’t be
disposed of together with communal waste.
For proper disposal, it should be handed over
at designated collection points, where it will
be accepted for free. Proper disposal of this
product you can help save valuable natural
resources and you help the prevention of
potential negative impact on environment and
human health. More information can be claimed
from your local authorities or from the closest
collection point. Improper disposal of this type
of waste can lead to fines or other sanctions in
accordance with national regulations.