Apricorn USB Storage Device User manual

User ManUal
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The Leader in Personal Storage

Copyright © Apricorn, Inc. 2007. All rights reserved.
Windows® and MS-DOS® are registered trademarks of Microsoft Corp.
Microdrive® is a registered trademark of IBM Corp/Hitachi Global Storage.
Cryptainer® is a trademark of Cypherix.
Second Copy 2000® is a trademark of Centered Systems.
All other trademarks and copyrights referred to are the property of their
respective owners.
Anytime (GB) is used in this document: One gigabyte (GB) = one billion
bytes; accessible capacity will be less and actual capacity depends
on the operating environment and formatting.

without the explicit permission of the copyright holder.
Distribution of the work or derivative work in any standard (paper) book form
for commercial purposes is prohibited unless prior permission is obtained
from the copyright holder.
DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED
CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED,
EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE
LEGALLY INVALID.

Table of ConTenTs
Page #
1. Introduction ............................................................. 2
2. Getting to know your MicroKey .............................. 3
• System Requirements ................................. 3
• Package Contents ....................................... 3
  
3. Set-Up .................................................................... 5
• USB Installation .......................................... 5
• Special Features ........................................ 6
• OS Installation ............................................. 7
• Disconnecting .............................................. 8
 
9
• Cryptainer ................................................... 9
• Second Copy .............................................. 12
5. Technical Support ................................................. 15
• Frequently Asked Questions ....................... 15
• Troubleshooting ........................................
16
• Contact Information .................................... 17
• RMA Policy ................................................. 17
• Warranty ..................................................... 18

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Thank you for the purchase of your new USB MicroKey. Please take a few
moments to read this manual and familiarize yourself with the MicroKey and
all of the software programs that come with it.
The MicroKey is a tiny USB 2.0 disk drive, housed inside a protective
aluminum shell. It was engineered to be simple, small and fast, and it’s
unique design sets a new standard for mobile storage. The MicroKey stores
its data on tiny 1” Hard Drive, with up to 8GB of data storage. It connects to
any computer using a standard USB 2.0 port. This combination offers extra
storage capacity and ultra fast downloads in a small, simple device.
But portable storage should also be durable and secure, so the MicroKey
was designed to offer maximum protection from the outside world. The
Microdrive electronics are protected inside a crush-proof aluminum shell,

access.
This package includes the following items:
Apricorn USB MicroKey:
A USB 2.0 Removable hard drive; up to 8GB of storage, protected inside
a tiny, crush-proof Aluminum shell. The MicroKey comes with a soft
carrying case and USB extension cable
Cryptainer:


Second Copy:
Backup software for your MicroKey. Use this program to backup

1. InTrodUCTIon

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A. System Requirements
Hardware and Software requreiments:
- Pentium CPU (recommended)
- 128MBs RAM (recommended)
- USB Port (MicroKey supports USB 2.0, but
will work on USB 1.1 ports at slower speeds
- CD ROM drive
Operating systems supported:
Microsoft: Windows 2000
Windows XP
Apple: Mac OS 9.x (supports USB 1.1 mode only)
Mac OS X 10.x
2 GeTTInG To know yoUr MICrokey
B. Package Contents
CD-ROM
Cryptainer backup software
Second Copy backup software
Soft carrying case
MicroKey
USB extension cable


Data Transfer Rates: 
Power Supply: Bus power only (+5V from standard USB
connector, no external power cable required)
Bus Interface: USB 2.0 (Mass storage class device )
Disk Interface: IDE (UDMA mode 2)
Buffer Size: 128KB
RPM: 3600
Average Seek Time: 12ms
Sustained IDE data rate: 
Case: 2 piece Aluminum alloy
Shock - non operating: 2000G (half sine wave, 1ms)
Shock - operating: 200G (half sine wave, 2ms)
Weight: 75g (approx 2.5oz)
Dimensions: 
Random vibration - operating: 0.67G (5-500Hz, RMS)
Random vibration - storage: 3.01G (5-500Hz RMS)
Max temp - operating: 0 to 70 C
Max temp - storage: 
Max humidity: 8% - 90% (non condensing)
Approvals: 
 

rules for radiated and conducted emission, Part 15,
Subpart B, for class B equipment.
The MicroKey USB controller has been tested by the
USB-IF, and is approved as a USB 2.0 “High Speed


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"
3
5"
3
5
A. USB Installation
The MicroKey uses a standard USB “type A” connector, and can
connect to any USB1.1 or USB 2.0 port on your computer.
1) Locate a USB port on your Laptop or Desktop computer.
2) Insert the MicroKey into the USB port.
3) Wait a few moments for the OS
to install device drivers.
  
installed and the Microdrive is connected to your computer.
5) Optional Extension Cable
3. seT-Up

Use the optional extension cable if the USB ports
are located at the back of your desktop computer
(or if you just need extra space to work). Connect
the USB extension cable to the USB port, then
connect the MicroKey to the extension cable.


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The MicroKey also has a special
“swivel head” built into the USB
     
90 degrees in either direction.
If space between USB ports is
tight, rotate the swivel head so
you can connect the MicroKey
without removing other USB
devices.

Soft Carrying Case
When not in use, store the MicroKey in it’s soft carrying case. Your
MicroKey has an extremely strong aluminum alloy shell, but the soft
carrying case will provide added protection from dust, moisture and
scratches.
B. Special Features
Swivel Head Connector

Pg 7
C. Windows 2000 / Windows XP Installation
Once installed correctly in the USB port, Windows will automatically
detect the MicroKey and initialize the drive. The MicroKey operates as
a standard “Mass Storage Class” USB device, and uses device drivers
already included in the operating system. When properly installed, the

are required. This process should only take a few seconds. When
           

in Windows “Device Manger.” When properly installed, you will see

D. Mac OS 9.X and 10.x Installation
Once installed correctly in the USB port, the Mac OS will automatically
detect the MicroKey and mount the drive. The Mac OS also uses “Mass
Storage Class” device drivers already included in the operating system,
and the installation is completely automatic. Once the installation is
complete, a new drive should appear on your Mac Desktop.


Pg 8
E. Disconnecting the MicroKey
Windows 2000 and XP
1. Locate the system tray on your Windows Desktop (the system tray is the
part of the taskbar that displays the date and time).
2. Click on the “Safely Remove Hardware” icon in the system tray.
3. Follow the instructions to remove the device from your computer.
NOTE: To protect against unexpected data loss, Windows checks that
             
removed. If you receive an error message that says “The device cannot
be stopped right now. Try stopping the device again later.” Close all

the procedure.
Macintosh
1. Dismount the Drive by dragging the Drive icon into the trash can.
2. Wait a few seconds. Once the LED has turned off, you can safely remove
the MicroKey drive.


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The MicroKey includes 2 additional programs on the support CD-ROM:
Cryptainer -
-
tion stored on your MicroKey.
Second Copy is a backup program that makes compressed images of

want to use your MicroKey as a backup media for important laptop or desk-

            
MicroKey. If you have additional questions about this software, both programs have

A. Cryptainer Encryption Software
Cryptainer is a powerful but easy to use encryption program that creates
an encrypted virtual drive on your MicroKey. It provides password

powerful encryption ensures that only you can access your data.
         
256-bit encryption algorithms. The version of cryptainer on the MicroKey
CD-ROM has a 1GB limit to the size of the volume. Upgraded versions
of Cryptainer offer larger volumes.
Cryptainer creates a volume (vault) on your MicroKey that can only
be accessed with a password. Files inside this volume are stored in
encrypted form. Once mounted, the Cryptainer drive will appear like
any other drive (C: or D:) on your computer, and works the same way

Cryptainer Vault; and the data inside the Cryptainer vault is automatically
encrypted!
 
                
are invisible! Unless it is mounted using Cryptainer (and unlocked with
your password) the data in the vault is not visible under Windows or
4. sofTware

Pg 10
DOS. Cryptainer runs on most 32-bit versions of MS Windows (95/98/
ME/2000/XP/2003 Server) as a special Windows device driver operating



Installing Cryptainer
1. Insert the Cryptainer/Second Copy CD into your CD-ROM drive.
2. Setup screen will pop up. Click the “Install Cryptainer” button 
3. Follow the onscreen instructions to install the program.
 


Pg 11

Cryptainer immediately, you can always click the Start button and go
to Programs >> Cryptainer >> Cryptainer, or by double-clicking the
Cryptainer Icon on your desktop.
5. To learn more about how to use Cryptainer, look for the built in help
 >> Help Topics
.


Pg 12
B. Second Copy 2000 Backup Software
 
computer’s hard drive to the MicroKey (or any other location you select).
Once you create an archive, Second Copy 2000 updates your backup
archive automatically so that your backups are always current.
 

automatically whenever you start you computer, but you can also change
this behavior on the options dialog (please see the Second Copy help

Installing Second Copy 2000
1. Insert the Cryptainer/Second Copy CD into your CD-ROM drive.
2. The Setup screen will pop up. Click the “Install Second Copy” button



Pg 13
3. Click “next” and follow the on screen instructions to install the program.

 
by checking the box in the Setup Window . If you choose not
to run Second Copy immediately, you can always click the Start button
and go to Programs >> Second Copy 2000 >> Second Copy 2000.




5. To learn more about how to use Second Copy, Look for the built-in Help
            >> Help
Topics. 


Pg 15
5. TroUbleshooTInG & faQs
Frequently Asked Questions:
Q: “Where are the device drivers on the CD-ROM?”
A: The MicroKey is designed to operate as a USB “Mass Storage Class”
device, and it uses generic device drivers already installed as part of the
Operating System. When installed properly, NO ADDITIONAL DEVICE
DRIVERS ARE REQUIRED.
Q: “What’s the difference between USB and USB 2.0?”
A: USB 2.0 is much faster. Older USB 1.1 devices transfer data at about

Megabits/sec. Although USB 2.0 devices are faster, they are still back-
wards-compatible with the older USB ports. High Speed USB 2.0 devic-
es can be safely connected to USB 1.1 ports, but they will only transfer
data at the slower 12-Megabits rate.
Q: “What if I forget my Cryptainer password?”
A: This version of Cryptainer does not have a password retrieval system.
Apricorn Tech Support does not have any way to recover the password.

will void the warranty!
Q: 




         





Pg 16
Troubleshooting Common Errors
Error: MicroKey is not detected by the system when connected to
through a USB hub.
Solution: Although the MicroKey is designed to operate as a bus-pow-
ered device, the MicroKey cannot initialize on non-powered
or low-powered USB hubs. Check that the hub has proper
power or try connecting through a fully powered USB hub.
Error: The LED is on, but the MicroKey is not detected by the OS.
Solution: The mass storage device drivers are not installed correctly
-
dows Add New Hardware Wizard to detect the drive, or,
if the drive has already been installed, use the Windows
Update Device Driver Wizard. Be sure that there are no

installing the drive.
Error: The MicroKey appears to be correctly installed in Windows

Solution: Check that the Operating System supports USB 2.0 , and
that USB host controllers have the correct device drivers
installed. When installed correctly, USB 2.0 ports should
be listed as “USB Enhanced Host Controller” in Windows
Device manager. Verify you have the newest device drivers
installed by running the “Update Device Driver Wizard” and
checking for driver updates on the Windows Update Web
site.
Error: “High Speed Device connected to Low Speed port”
Solution: The MicroKey is connected to an older USB port which can-
not do “Hi-Speed” data transfers. The MicroKey will work
-
er speed (see the FAQ). Try to loctate a USB 2.0 port on
your computer. If no USB 2.0 ports are available, you can
purchase an add-on PCI card (for Desktops) or CardBus
Adapter (for Laptops) to enable faster transfers.

Pg 17
5. TeChnICal sUpporT
Apricorn provides the following helpful support resources:
 
2. Web site: http://www.apricorn.com
3. E-mail: [email protected].
  
Apricorn’s Technical Support Specialists are available from 8:00 a.m.
 
A. Contact Information
Apricorn does not accept packages without a valid RMA (Return Merchandise
Authorization) tracking number. Do not return your MicroKey to us without

any hardware, Apricorn requires that you perform the following steps:
1. Contact the Apricorn technical support department via telephone or e-
mail with your part number and a description of the problem(s) you are
experiencing.
            
issue an RMA number. Please write this number down.
3. Fill out an RMA authorization form and include it inside your package.
The RMA form is available on-line at http://www.apricorn.com/support/
rma.php
 
to add in the RMA# into the address, or written on the exterior of the
package:
Apricorn Returns
Attn RMA#: __________
12191 Kirkham Road
  
The purchaser shall be responsible for any loss or damage to the
returned product until it is received by Apricorn. Purchaser should
consider obtaining insurance with respect to shipping the product.
B. RMA Policy

Pg 18
warranTy CondITIons
One-Year Warranty:
Apricorn offers a 1-year warranty on all MicroKey products against defects
in materials and workmanship under normal use. The warranty period is
effective from the date of purchase, either directly from Apricorn or from an
authorized reseller.
Disclaimer and terms of the warranties:
THE WARRANTY BECOMES EFFECTIVE ON THE DATE OF PURCHASE
AND MUST BE VERIFIED WITH YOUR SALES RECEIPT OR INVOICE
DISPLAYING THE DATE OF PRODUCT PURCHASE.
APRICORN WILL, AT NO ADDITIONAL CHARGE, REPAIR OR REPLACE
DEFECTIVE PARTS WITH NEW PARTS OR SERVICEABLE USED PARTS THAT
ARE EQUIVALENT TO NEW IN PERFORMANCE. ALL EXCHANGED PARTS
AND PRODUCTS REPLACED UNDER THIS WARRANTY WILL BECOME THE
PROPERTY OF APRICORN.
THIS WARRANTY DOES NOT EXTEND TO ANY PRODUCT NOT PURCHASED
DIRECTLY FROM APRICORN OR TO ANY PRODUCT THAT HAS BEEN
DAMAGED OR RENDERED DEFECTIVE: 1. AS A RESULT OF ACCIDENT,
MISUSE, NEGLECT, ABUSE OR FAILURE AND/OR INABILITY TO FOLLOW THE
WRITTEN INSTRUCTIONS PROVIDED IN THIS USER GUIDE: 2. BY THE USE OF
PARTS NOT MANUFACTURED OR SOLD BY APRICORN; 3. BY MODIFICATION

BY ANYONE OTHER THAN APRICORN AND SHALL BE VOID. THIS WARRANTY
DOES NOT COVER NORMAL WEAR AND TEAR.
NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTY OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, HAS BEEN OR WILL BE MADE BY OR ON BEHALF OF APRICORN
OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT OR ITS
INSTALLATION, USE, OPERATION, REPLACEMENT OR REPAIR.
APRICORN SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY, OR
OTHERWISE, FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGE
INCLUDING ANY LOSS OF DATA RESULTING FROM THE USE OR OPERATION
OF THE PRODUCT, WHETHER OR NOT APRICORN WAS APPRISED OF THE
POSSIBILITY OF SUCH DAMAGES.