Aqua Creek Ambassador Pool Lift User manual

Copyright © 2019 Aqua Creek Products All Rights Reserved Revised 6/17/19
PART #: F-PPXRD-NA-03
US PATENT NUMBER: [D507,769 S] [7,249,386 B2]
300 LB. [136 kg] MAXIMUM WEIGHT CAPACITY
MANDATORY
LEAVE THIS MANUAL WITH LIFT OWNER
Read and follow all instructions.
Lift safety can only be ensured if the lift is installed and
operated according to these instructions.
• NEVER permit children to play on or around the lift
• Do not allow children to use the lift without adult
supervision
• NEVER apply direct water pressure to the electronics
• NEVER use the lift with a dry pool
ADA COMPLIANT
Check entire box and all packing materials for parts. Before beginning assembly, read the
instructions and identify parts using the fi gures and parts listed in this document.
It is critical that all parts be carefully inspected prior to installation. If any damage occurred in
transit, Aqua Creek Products, LLC must be notifi ed within three days of receipt of unit.
Proper installation cannot be overstressed, as an improper installation voids Aqua Creek’s
warranty and may affect the safety of the user.
READ CAREFULLY
Ambassador
Pool Lift
1

Copyright © 2019 Aqua Creek Products All Rights Reserved Revised 6/17/19
Ambassador Components
1. AMBASSADOR LIFT MAIN ASSEMBLY
2. 24V VITO BATTERY
3. VITO BATTERY CHARGER
4. VITO HANDSET
5. SAFETY BELT
6. VITO BATTERY TEST CABLE
7. ANCHOR JIG PLATE & HARDWARE
(IF ORDERED WITH ANCHOR)
Ambassador Lift
Table of Contents
PAGE DESCRIPTION PAGE DESCRIPTION
2 Ambassador Components 10 Basic Troubleshooting
3 ADA Installation Guidelines 11 Battery Test Cable Instructions
4-5 Anchor Installation: Core-Drill Retro-Fit 12 Pinch Point Locations
6-7 Anchor Installation: Saw-Cut Retro-Fit/
New Construction 13 Proper Care of Pool & Spa Lifts
8 Ambassador Lift Assembly Instructions 14 Ambassador Parts List
9 Legrest Installation Instructions 15 Warranty
7
1
5
2
6
4
3
2

Copyright © 2019 Aqua Creek Products All Rights Reserved Revised 6/17/19
Installation: ADA Guidelines
ADA REQUIREMENTS:
The Ambassador Lift is ADA Compliant.
The installation must meet the following requirements:
•Clear deck space dimensions (see FIGURE 1)
•Lift installed between 22.5-38 inches from the pool edge
•Deck slope no greater than 1:48
•The seat must submerge at least 18 inches into the water. The lift should be
installed at a location with 42-48 inches of depth (deck to pool floor)
• Anchor setbacks are based on straight pool/spa walls. Curved pool/
spa walls will effect the anchor setback.
FIGURE 1
22 1
2
"
16"
(ADA REQ'D MIN.)
48"
36"
12"
56"
62 1
2
"
CHAIR
C
L
POOL WALL
ADA
REQUIRED
CLEAR DECK
SPACE
*NOTE: 22 1/2" IS THE
MINIMUM SETBACK
38" IS THE MAXIMUM
LIFT SETBACK.
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Copyright © 2019 Aqua Creek Products All Rights Reserved Revised 6/17/19
1. Mark the 3 hole locations on your deck using the larger holes of the anchor jig plate as
a template. For ADA compliance, conrm the center of the jig plate holes are 22.5 to 38
inches from the pool’s edge.
SEE FIGURE 1 ON PAGE 3
2. Drill the 3 hole locations to 4 1/2 inches deep using the 1 1/2 inch drill bit. Clear all debris
and ensure holes are completely dry.
NOTE: Create a depth marker on the drill bit with black electrical tape to make sure you drill to the right depth.
NOTE: Local bonding regulations may require you to drill one hole larger than the others in order to bond at least
one of the anchor inserts. You may need to saw cut a portion of your deck.
See “Saw Cutting Retro-Fit Instructions” on page 6.
3. Remove the nuts and the black protective coverings from the threaded anchor inserts.
4. Thread the 1/2 inch hex bolts and at washers through the smaller anchor jig plate holes
and into the anchor inserts. Be sure to use anti-seize on the threads! Conrm the tops of
the inserts are ush with the bottom of the plate. SEE FIGURE 2 ON PAGE 5
NOTE: We recommend using masking tape around the holes on the bottom of the anchor jig plate to help prevent the
anchor plate from being accidentally epoxied to the pool deck.
Anchor Installation: Core-Drill Retro-Fit
NOTE: 2500PSI MINIMUM STRENGTH 6”THICK OR MORE CONCRETE IS REQUIRED
*Aqua Creek recommends either
Hilti™ Brand HIT RE-500-SD or
Simpson™ brand SET-XP or equivalent
You will need:
• Core drill and 1½” core drill bit• Tape measure• Marking pen• Hammer• Cold chisel• Torpedo level• 2-part construction epoxy*• Masking tape• Black electrical tape (optional)• Anti-seize packetAnchor jig plate with hardware
4

Copyright © 2019 Aqua Creek Products All Rights Reserved Revised 6/17/19
*22 1/2" TO 38"
SETBACK
10"
10"
(4 3/4" MIN TO
20 1/4" MAX SETBACK)
17 3/4"
CORE DRILL
1-1/2"
4-1/2" DEEP, 3 PLACES
USE JIG-PLATE
(LARGER HOLES)
TO MARK LOCATIONS
POOL WALL (OR
FURTHEST
OBSTRUCTION)
LIFT OUTLINE
*MIN AND MAX
SETBACK DISTANCES
ARE FOR TYPICAL
FLAT POOL DECK
APPLICATIONS. POOLS
WITH A RAISED CURB
OR IN GROUND SPAS
WITH BENCHES CAN
VARY. CHECK WITH
AQUA CREEK FOR
PROPER SETBACK
DISTANCES AND
ANCHOR LOCATIONS.
USE JIG-PLATE
ASSEMBLY FOR
TEST-FITTING AND
TO HOLD ANCHORS
IN PLACE AS EPOXY
CURES
FIGURE 3
5. Bond at least one of the anchor inserts according to your
local code requirements. For more information see NEC
Article 680.26.
6. Test t the anchor assembly into the pre-drilled holes and
use a torpedo level to ensure your anchoring system is level.
SEE FIGURE 3
7. Remove the anchor assembly and ll each hole halfway
with 2-part construction epoxy (or equivalent).
8. Place the anchor assembly back into the holes. Wiggle the
assembly as it’s reinserted to ensure the epoxy fully coats
the threads.
9. Once again, check that the anchor assembly is level and
anchor inserts are ush with deck.
10. Once the epoxy has set up,
remove the hardware and the
anchor jig plate. Your lift is now
ready to be mounted to the
anchoring system. The anchor jig
plate may be recycled or used to
install other anchors.
ANCHOR
JIG-PLATE
P-7200ANB
ANCHOR INSERT (3)
1/2" FLAT WASHER (3)
1/2" X 1-1/2" HEX BOLT (3)
FIGURE 2
Anchor Installation: Core-Drill Retro-Fit (CONTINUED)
5

Copyright © 2019 Aqua Creek Products All Rights Reserved Revised 6/17/19
1. Remove one nut from each anchor insert.
Place the anchor inserts through the larger hole
of the anchor jig plate. Thread the removed nuts
back onto the anchor inserts. The anchor plate should be
sandwiched between the two nuts on each anchor insert.
SEE FIGURE 4
2. Mark out a section of the pool deck that you are
removing. Plan on removing at least
4 feet 3 inches by 4 feet 3 inches.
3. Cut along your marks with a diamond blade concrete
saw.
4. Using the sledge hammer break up the concrete within
the cut area and remove the pieces.
5. Install rebar in the open area of the deck. Tie the rebar
into the existing deck if possible. SEE FIGURE 5
6. Set the anchor system in place. For ADA
compliance and clearance, make sure the center
of the large anchor jig plate hole is between 22.5
and 38 inches from the pool’s edge. SEE FIGURE 5
7. Using the string line or a straight edge & level,
conrm the top of each anchor body is level with
the FINISHEDdeck surface. Each anchor body can
be individually adjusted by turning the nuts with
a large wrench.
8. Bond the anchoring system according to your
local code requirements by using the bonding lug
on the anchor plate. SEE FIGURE 5 (See NEC Article
680.26)
9. Pour concrete and nish the pool deck surface.
10. Once the concrete has cured, the lift is ready
to be mounted to the anchoring system.
1" X 4"
ANCHOR INSERT (3)
1" HEX NUT (6)
ANCHOR JIG-PLATE
#10-24 NYLOCK NUT
Cu BONDING LUG
#10-24 X 3/4"
CAP-SCREW
1/4" FLAT WASHER
1/4" X 3/4" PAN-HEAD
SIDE VIEW (ASSEMBLED)
FIGURE 4
• Concrete saw with diamond blade• Tape measure• 4’ long straight edge or chalk line• Sledge hammer• Cold chisel• Large adjustable wrench• Torpedo level• String Line• Concrete & concrete  nishing tools• #5 rebarYou Will Need:
Anchor Installation: Saw-Cut Retro-Fit
51"
51"
12"
TYP
22 1/2" MIN
TO
38" MAX
POOL WALL OR
FURTHEST
OBSTRUCTION
#5
REBAR
8-AWG SOLID-
COPPER WIRE
(ATTACH TO
BONDING-GRID)
BONDING
LUG
LABEL
4"
6"
FLUSH W/ DECK
#5 REBAR E-W (5 PCS)
DRILL & EPOXY INTO EXISTING
SLAB (4" MIN EMBED)
2500 PSI MIN.
*SETBACK DIMENSIONS ARE FOR
FLAT DECK
APPLICATIONS.
FOR SLOPED DECKS OR OTHER FEATURES, CONTACT AQUA
CREEK BEFORE INSTALLATION.
FIGURE 5
NOTE: 2500PSI MINIMUM STRENGTH 6”
THICK OR MORE CONCRETE IS REQUIRED
6

Copyright © 2019 Aqua Creek Products All Rights Reserved Revised 6/17/19
1. Remove one nut from each anchor
insert. Place the anchor inserts through
the larger hole of the anchor jig plate.
Thread the removed nuts back onto the
anchor inserts. The anchor plate should
be sandwiched between the two nuts
on each anchor insert.
SEE FIGURE 4, PAGE 6
2. Install rebar in the open area of the
deck. SEE FIGURE 5, PAGE 6
3. Set the anchor system in place. For
ADA compliance and clearance, make
sure the center of the large anchor jig
plate holes are between 22.5 and 38
inches from the pool’s edge. SEE FIGURE 6
4. Using the string line or a straight
edge & level, conrm the top of each
anchor body is level with the FINISHED
deck surface. Each anchor body can be
individually adjusted by turning the
nuts with a large wrench.
5. Bond the anchoring system by using
the bonding lug on the anchor jig plate.
Bond the system according to your
local code requirements. (See NEC Article
680.26) SEE FIGURE 5, PAGE 6
6. Pour your concrete and nish the pool deck surface.
7. Once the concrete has cured the lift is ready to be mounted to the anchoring system.
NOTE:For installations where a new deck is being poured, or where a
dedicated pad is being poured just for the pool lift, the concrete must
satisfy the ADA requirements outlined on page 3 of this manual.
Your pool deck must be at least 4 feet - 3 inches long by 4 feet - 3 inches wide by 6 inches thick. It must be reinforced with 5 sticks of #5 rebar each way, 2 inches clear (min) from the top and bottom of the footing.Anchor Installation: New Construction
*22 1/2" MIN
TO
38" MAX
22" 29"
6"
2500PSI
MIN
#5 REBAR
FLORIDA
"GATOR HAUNCH"
51"
51"
*22 1/2" MIN
TO
38" MAX
10"
10"
POOL DECK
*SETBACK DISTANCES ARE
FOR FLAT DECKS . IF YOUR
DECK IS SLOPPED , CONTACT
AQUA CREEK BEFORE
INSTALLATION.
FIGURE 6
You will need:
• Tape measure• Marking pen• Torpedo level• Large adjustable wrench• Concrete & concrete  nishing tools• #5 rebar7

Copyright © 2019 Aqua Creek Products All Rights Reserved Revised 6/17/19
1. Attach seat belt to the seat. SEE FIGURE 7
2. Install the Ambassador pool lift onto the three (3)
anchors using the supplied 1/2 inch x 1 1/2 inches
stainless steel hex-head bolts and 1/2 inch stainless steel
washers. Make sure all bolts are tight before using the
lift. SEE FIGURE 8
3. Apply dielectric grease to the plug terminals,
including the o-ring seal. Plug the handset cable into the
large handset socket on the bottom of the control box.
Press the cord end rmly into the socket until you are
sure it is completely in the socket. Failure to fully push
the remote cord into the socket may result in faulty or interrupted operation.
4. Before installing the battery, place it on the charging unit and let it charge for 24 hours. Make
sure the orange“charge” light illuminates when the battery is being charged. When the orange
charge light shuts off, the battery is fully charged.
5. Remove the fully charged battery
from the charger and install it on top
of the control box. The battery will
line up with the control box, and will
‘click’ when it properly locks in place.
Apply dielectric grease to the plug
terminals, including the o-ring seal,
and then connect the battery cable to
the control box cable.
6. With the lift fully assembled, run
the lift fully out and back in 3-5 times,
without weight, for the lifts “break in”
cycle period.
WHEN NOT IN USE, STORE THE BATTERY ON THE CHARGER!Ambassador Assembly Instructions
LOOP ON TOP
FOR EASY ACCESS
THREAD THROUGH
SLOTS AND PINCH
TOGETHER TO HOLD
FIGURE 7
ATTACH
FULLY-CHARGED
BATTERY
CONTROL BOX
1/2" X 1-1/2"
HEX BOLT (3)
1/2" FLAT
WASHER (2)
POOL
WALL
ANCHORS (3)
INSTALLED FLUSH
W/DECK SURFACE
1/2" EXTERNAL
TOOTH WASHER (1)
HANDSET
PLUGS INTO
CONTROL BOX
FIGURE 8
8

Copyright © 2019 Aqua Creek Products All Rights Reserved Revised 6/17/19
The Aqua Creek legrest assembly is designed to t under the chair and is installed inside the 2”
square tubing that supports the chair from underneath. To install the legrest;
1. Insert the legrest assembly into the 2 x 2 square tubing that supports the chair until the plastic
insert of the legrest assembly sits ush against the end of the 2 x 2 tube.
2. Using the supplied 1/4” hardware, fasten the legrest assembly to the 2 x 2 tubing using a 5/32”
allen wrench.
Installation Instructions
1/4" FLAT WASHER
1/4" LOCK WASHER
1/4" X 1/2" BUTTON-HEAD
LEGREST ASSEMBLY
LEGREST IN LEGREST OUT
9

Copyright © 2019 Aqua Creek Products All Rights Reserved Revised 6/17/19
Basic Troubleshooting
Problem: The lift won’t move.
Solution:
Check the ends of the cords for corrosion or
damage. The cord plugs should be recessed
into the outlet. You should feel them pop into
place when they are correctly inserted.
1. Make sure the cords are properly plugged in:
NOT Properly Inserted:
The cord plug is ush with
or sticking out of the outlet
Properly Inserted:
The cord plug is recessed
into the outlet
2. Check the contact points:
Make sure the contact point of the control box
and the battery are not damaged or corroded.
If there is corrosion clean with Scotch-BriteTM
pad. Put some dielectric grease on the contact
points before reattaching the battery.
Note: If you feel your lift is malfunctioning due to a faulty battery
or connections, contact Aqua Creek Products for a testing kit.
The Charger is ON
when the green
light is glowing
The Battery is
CHARGING when the
orange light is glowing
When the Battery
is fully charged the
orange light will stop
glowing
3. Make sure the battery is fully charged:
Problem: The lift stopped moving and is stuck.
Solution:
Press the emergency retract
button on the front of the
control box to retract the lift.
Note: the lift will not retract
if the battery is not fully
charged or if the control box
is not working. The emergency
button only overrides the
remote handset.
1. Press the Emergency button
10

Copyright © 2019 Aqua Creek Products All Rights Reserved Revised 6/17/19
Battery Test Cable Instructions
WARNING! DO NOT ATTEMPT TO DIRECTLY PROBE THE BATTERY CONNECTOR TO TEST VOLTAGE.
THIS MAY CAUSE PERMANENT DAMAGE TO THE BATTERY! USE THE SUPPLIED BATTERY TEST CABLE
ONLY FOR CHECKING THE BATTERY VOLTAGE!
The Aqua Creek 24V battery has a cable and connector for connecting to the control box or to
the battery charger. The battery connector is not suitable to check the battery voltage, as it is
very hard to probe the connector without shorting-out the battery, which will cause damage. For
this reason, a separate battery test cable is provided. To safely check the battery voltage, use a
voltmeter or multimeter with standard test probes, and insert the probes into the test cable as
shown below.
24V BATTERY
BATTERY
CONNECTOR
BATTERY
TEST
CABLE
MALE
CONNECTOR
INSERT TEST
PROBES TO
CHECK VOLTAGE
11

Copyright © 2019 Aqua Creek Products All Rights Reserved Revised 6/17/19
Pinch Point Locations
CAUTION!
PINCH POINT AREA!
12

Copyright © 2019 Aqua Creek Products All Rights Reserved Revised 6/17/19
PROCEDURE BEFORE
EACH USE
DAILY WEEKLY MONTHLY
Check battery level indicator on control box 
Run the lift through a complete test cycle (fully
extend actuator) to verify it is functioning properly 
Wash lift with fresh water and dry with clean, soft,
non-abrasive cloth 
Recharge battery 
Visually inspect lift for damage, corrosion, and loose
or missing hardware 
Check all contact points for damage and/or corrosion 
Repair, clean and apply dielectric grease to all contact
points 
Thoroughly clean lift frame and apply a liberal coat of
car wax to maintain the lift’s nish 
Check all Warning and Cautionary labels to make sure
they are not faded or worn. Replace as needed. 
Proper Care of Pool & Spa Lifts
PROPER CARE NOTES
• Use only fresh water to wash your lift. Do not wash with pool water.• Use only clean, soft, non-abrasive cloths on your lift.• Do not store lift in pump room or near chemicals.• Do not allow children to play on or around this lift.• When cleaning the lift, do not spray water directly on control box or battery.• The lift may need to be bonded according to local code requirements.To remove stubborn stains from nish, spray aected area with mild dish soap, rub
briskly with a 3M Scotch Brite™ pad. Use white epoxy paint to touch up the nish. Apply
wax to protect when dry.
STAIN REMOVAL TIPS:
13

Copyright © 2019 Aqua Creek Products All Rights Reserved Revised 6/17/19
8
10 11 711 12
3 2 22 21
20 23 514
15
6
16
16
15
14
23
21
13
17
1811
121
18
19
24
19
9
25
25 4
ITEM NO. PART NUMBER DESCRIPTION QTY.
1 STL-100-11 PRO POOL-XR BASE ASSEMBLY 1
2
STL-200-00
PRO POOL-XR MAIN FRAME
ASSEMBLY
1
3
A-2012ARM-STL
PRO POOL-XR CHAIR ARM
ASSEMBLY
1
4
STL-300-11
PRO POOL-XR SEAT SUPPORT
ASSEMBLY
1
5
L-2014FBL-STL PRO POOL-XR CONTROL ARM 1
6
UHF-XD-03
AMBASSADOR UNIVERSAL H-
FRAME ASSEMBLY
1
7
F-0904CA-A CHAIR ASSEMBLY, 18" WIDE 1
8
F-LRB LEGREST ASSEMBLY, BLUE 1
9
BHW 1-4 X 3-4 BOLT, 316 SS, 1/4-20 X 3/4 HWH 2
10
BH 5-16 X 4 1-2 BOLT, 316 SS, 5/16-18 X 4 1/2 HCS 1
11
WF 5-16 WASHER, FLAT, 5/16, 316 SS 3
12
NN 5-16 NUT, 316 SS, NYLOCK, 5/16"-18 2
13
BS 3-8 X 1 3-4 18-8
BOLT, 18-8 SS, 3/8 X 1 3/4
SHOULDER, 5/16-18 THREAD
1
14
WF 1-2 WASHER, FLAT, 1/2, 316 SS 2
15
NN 1-2 NUT, 316 SS, NYLOCK, 1/2"-13 2
16
BH 5-8 X 1 1-2 BOLT, 316 SS, 5/8-11 X 1 1/4 HCS 2
17
BH 5-8 X 5 7-8 18-8 BOLT, 18-8 SS, 5/8-11 X 5 7/8 HCS 1
18
WF 5-8 WASHER, FLAT, 5/8, 316 SS 2
19
NN 5-8 NUT, 316 SS, NYLOCK, 5/8"-11 3
20
NN 3-4 NUT, 316 SS, NYLOCK, 3/4"-10 1
21
THRUST WASHER, 1-2,
BRONZE
WASHER, BRONZE, 1/2", TT-1001-1 2
22
THRUST WASHER, 3-4,
BRONZE
WASHER, BRONZE, 3/4", TT-1205-1 1
23
BRB FL-50-3
BUSHING, BRONZE FLANGE, 1/2 X
5/8 X 3/8 X 1/8
2
24
F-45ACB-C
COVER, ACTUATOR, WATER
RESISTANT
1
25
PPB-CCB-10
BOLT, 316 SS, 1/2" X 1 3/4" FHSCS,
CUSTOM
2
ITEM # QTY PART # DESCRIPTION
14 2 WF 1/2 WASHER, FLAT, 1/2, 316 SS
15 2 NN 1/2 NUT, 316 SS, NYLOCK,
1/2”-13
16 2 BH 5/8 X 1-1/2 BOLT, 316 SS, 5/8-11 X
1 1/2 HCS
17 1 BH 5/8 X 5-7/8 18-8 BOLT, 18-8 SS, 5/8-11 X 5
7/8 HCS, CUSTOM
18 2 WF 5/8 WASHER, FLAT, 5/8, 316 SS
19 3 NN 5/8 NUT, 316 SS, NYLOCK,
5/8”-11
20 1 NN 3/4 NUT, 316 SS, NYLOCK,
3/4”-10
21 2 THRUST WASHER, 1/2,
BRONZE
WASHER, BRONZE, 1/2”,
TT-1001-1
22 1 THRUST WASHER, 3/4,
BRONZE
WASHER, BRONZE, 3/4”,
TT-1205-1
23 2 BRB FL-50-3
BUSHING, BRONZE
FLANGE, 1/2 X 5/8 X 3/8 X
1/8
24 1 F-45ACB-C COVER, ACTUATOR, WATER
RESISTANT
25 2 PPB-CCB-10 BOLT, 316 SS, 1/2” X 1 3/4”
FHSCS, CUSTOM
Ambassador Parts List
ITEM # QTY PART # DESCRIPTION
1 1 STL-100-11 BASE ASSEMBLY
2 1 STL-200-00 MAIN FRAME
ASSEMBLY
3 1 A-2012ARM-STL CHAIR ARM
ASSEMBLY
4 1 STL-300-11 SEAT SUPPORT
ASSEMBLY
5 1 L-2014FBL-STL CONTROL ARM
6 1 UHF-XD-03 ACTUATOR ASSEMBLY
7 1 F-0904CA-A 18” CHAIR ASSEMBLY
8 1 F-LRB LEGREST ASSEMBLY
9 2 BHW 1/4 X 3/4 BOLT, 316 SS, 1/4-20 X
3/4 HWH
10 1 BH 5/16 X 4-1/2 BOLT, 316 SS, 5/16-18
X 4 1/2 HCS
11 3 WF 5/16 WASHER, FLAT, 5/16,
316 SS
12 2 NN 5/16 NUT, 316 SS, NYLOCK,
5/16”-18
13 1 BS 3/8 X 1-3/4 18-8
BOLT, 18-8 SS, 3/8 X 1
3/4 SHOULDER, 5/16-
18 THREAD
14