Aquaglide SuperTramp 14 User manual

NORTH SPORTS, INC.
WHITE SALMON, WA - U.S.A.
STANDARDS: EN 15649: 2012,
EN 913: 2008, W.A.S.
PRODUCT: SUPERTRAMP 14
MADE IN P.R.C. - YEAR: 2013
DESIGNED IN U.S.A.
122cm
213cm
2,44m (8ft)
4,5m
(15ft)
0 - 4
0,083bar
(1.2psi)
max.
272kg
(600lbs)

No protection against drowning!
Keine Schutz gegen Ertrinken!
Pas de protection contre la noayada!
No protege contra el ahogamiento!
Nessuna protezione contro l’aogamento!
Beschermt niet tegen verdrinken!
Only for swimmers!
Nur für schwimmer!
Seulement pour les nageurs!
Sólo para nadadores!
Solo per i nuotatori!
Alleen voor zwemmers!
North Sports, Inc. #1 North Shore Dr SE White Salmon, WA 98672 USA Compliant with DIN EN-15649: 2012
L: 427 cm (168”) W: 427 cm (168”) H: 76 cm (30”)
Supertramp 14
Prolonged exposure to salt water candamage and/orshorten the expected lifetime of
thisproduct. The marine environment includesmany damaging elements including
corrosion, abrasion and damage from marine life such as barnacles. Regular cleaning
and rinsing with fresh water can reduce these risks. APVC-safe antifouling paint should
be used to help protect this product against marine growth. DAMAGE CAUSED BY
EXPOSURE TO SALTWATER IS NOT COVERED BYWARRANTY.
1 1
3 3

NORTH SPORTS, INC.
WHITE SALMON, WA - U.S.A.
STANDARDS: EN 15649: 2012,
EN 913: 2008, W.A.S.
PRODUCT: SUPERTRAMP 17
MADE IN P.R.C. - YEAR: 2013
DESIGNED IN U.S.A.
122cm
213cm
2,44m (8ft)
4,5m
(15ft)
0 - 4
0,055bar
(0.8psi)
max.
363kg
(800lbs)

Prolonged exposure to salt water candamage and/orshorten the expected lifetime of
thisproduct. The marine environment includesmany damaging elements including
corrosion, abrasion and damage from marine life such as barnacles. Regular cleaning
and rinsing with fresh water can reduce these risks. APVC-safe antifouling paint should
be used to help protect this product against marine growth. DAMAGE CAUSED BY
EXPOSURE TO SALTWATER IS NOT COVERED BYWARRANTY.
3 3
4 4
No protection against drowning!
Keine Schutz gegen Ertrinken!
Pas de protection contre la noayada!
No protege contra el ahogamiento!
Nessuna protezione contro l’aogamento!
Beschermt niet tegen verdrinken!
Only for swimmers!
Nur für schwimmer!
Seulement pour les nageurs!
Sólo para nadadores!
Solo per i nuotatori!
Alleen voor zwemmers!
North Sports, Inc. #1 North Shore Dr SE White Salmon, WA 98672 USA Compliant with DIN EN-15649: 2012
L: 518 cm (204”) W: 518 cm (204”) H: 91 cm (36”)
Supertramp 17

NORTH SPORTS, INC.
WHITE SALMON, WA - U.S.A.
STANDARDS: EN 15649: 2012,
EN 913: 2008, W.A.S.
PRODUCT: SUPERTRAMP 23
MADE IN P.R.C. - YEAR: 2013
DESIGNED IN U.S.A.
122cm
213cm
2,44m (8ft)
4,5m
(15ft)
0 - 4
0,055bar
(0.8psi)
max.
454kg
(1000lbs)

No protection against drowning!
Keine Schutz gegen Ertrinken!
Pas de protection contre la noayada!
No protege contra el ahogamiento!
Nessuna protezione contro l’aogamento!
Beschermt niet tegen verdrinken!
Only for swimmers!
Nur für schwimmer!
Seulement pour les nageurs!
Sólo para nadadores!
Solo per i nuotatori!
Alleen voor zwemmers!
North Sports, Inc. #1 North Shore Dr SE White Salmon, WA 98672 USA Compliant with DIN EN-15649: 2012
L: 686 cm (270”) W: 686 cm (270”) H: 95 cm (38”)
Supertramp 23
Prolonged exposure to salt water candamage and/orshorten the expected lifetime of
thisproduct. The marine environment includesmany damaging elements including
corrosion, abrasion and damage from marine life such as barnacles. Regular cleaning
and rinsing with fresh water can reduce these risks. APVC-safe antifouling paint should
be used to help protect this product against marine growth. DAMAGE CAUSED BY
EXPOSURE TO SALTWATER IS NOT COVERED BYWARRANTY.
3 3
5 5

Contents Per Product: No Special Tools Required To Assemble Your New SuperTramp
SuperTramp™ – (1) Inatable Tube, (1) Jumping Mat, (1) Spring Pad Cover, (8) Galvanized Frame Bars, (8) Frame Sleeves, (1) Fastener Set,
(1) Swimstep™ Access Platform, (2) Interloc™ Straps, (1) Anchor Bridle, (1) Allen Wrench, (1) Repair Kit,
(48) Springs [SuperTramp™ 14]
(64) Springs [SuperTramp™ 17]
(104) Springs [SuperTramp™ 23]
Inatable tube (1)
Swimstep ™ Platform (1)
Repair Kit (1)
Contains:
Owner’s Manual
Patch Material
Glue
Spring Hook
Allen Wrench
Jumping Mat (1)
Galvanized Frame Bars (8)
Spring Pad Cover (1)
Anchor Bridle (1)
1
Frame Sleeves (8)
Fastner Set
(8 bolts)
Springs per size:
SuperTramp ™ 14’ - (48)
SuperTramp ™ 17’ - (64)
SuperTramp ™ 23’ - (104)
Please Do Not Return This Product To The Store! For questions regarding assembly, parts or warranty, contact our
customer service department at 1-509-493-4938 or access product information at www.aquaglide.net.
Manual covers the
following products
SuperTramp™ 14’
SuperTramp™ 17’
SuperTramp™ 23’
Max.
Jumpers
One (1)
Three (3)
Three (3)
Max.
Users
Three (3)
Four (4)
Five (5)
Max.
Capacity
600 lbs. (272 kg)
800 lbs. (363 kg)
1000 lbs. (454 kg)
Stop! Read this manual carefully before using this product!
www.Aquaglide.com
North Sports, Inc. #1 North Shore Dr, SE White Salmon, WA 98672 TEL: [phone] FAX: [phone]
with Interloc™ Straps (2)
It is the owner’s responsibility to read the owner’s manual
and instruct all users in the safe operation of these products. By inat-
ing these products you hereby agree to the Release of Liability, Claim
Waiver, and Assumption of Risk Agreement in this manual. Please read
this manual prior to inating and using these products and keep for
future reference. As with any action sport, recklessness, inexperience,
misuse, or neglect of the equipment may result in serious injury
or death.

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Watersports Safety Code
Watersports are fun and challenging but involve inherent risks of injury or death. To increase your enjoyment of the sport and to reduce your
risks, use common sense and follow these rules:
Before you start:
• Familiarize yourself with all applicable federal, state, and local laws, the risks inherent in the sport, and the proper use of the equipment.
• Know the waterways.
• Use caution and common sense.
• Do not use in recreational swimming pools, or within 4,5m (15ft.) of boats, docks, or other hard obstructions.
• Do not attempt or allow somersaults. Landing on the head or neck can cause serious injury, paralysis or death, even when landing in the middle of the bounce
surface.
• Do not swim under the product.
• Never use at night, or in low-light conditions.
• Never use in poor weather conditions with excessive wind, waves or lightning.
• Do not use on dry land.
• Do not use without proper anchoring.
• Do not exceed maximum weight, or maximum number of users for your particular SuperTramp.
• Always maintain water depth of at least 8ft. (2,44 m).
• Take extreme care when swimming between the shore and the product. Be cautious of any boat trafc or other obstructions. Ensure all users are capable swimmers
and are not excessively fatigued. Do not allow anyone to attempt to swim to or from the product that are not physically able to do so.
• Always ensure that the swimming area around the trampoline is free of submerged logs, rocks and sandbars. Ask about the local water conditions before use.
• Only allow use of the product with proper supervision. Secure the product when not in use to prevent access by any other users.
• Do not jump or dive from this item.
• Do not jump onto this item from any other item.
• Do not use in water where there are sharks or other animals that could pose a threat to humans.
• If product is used indoors, always ensure adequate ceiling height overhead.
• Always remove personal items such as rings, watches or other sharp objects before use.
Your Equipment:
• Check all equipment prior to use. Inspect the product for missing, defective or worn parts. Never use your SuperTramp without the Spring Pad Cover in place
and securely fastened to the frame.
• Always check for proper ination before each use. Temperature and environmental changes can cause changes in tube pressure. Using the product over or under
inated is dangerous and can cause damage to the product, voiding the warranty.
• Always check security of the anchor and all attachments before each use.
• Always wear a oatation vest (PFD) as required by the authorities in area of use.
THE WARNINGS AND PRACTICES SET FORTH ABOVE IN THE WATERSPORTS SAFETY CODE REPRESENT SOME COMMON RISKS
ENCOUNTERED BY USERS. THE CODE DOES NOT PURPORT TO COVER ALL INSTANCES OF RISK OR DANGER. PLEASE USE COMMON
SENSE AND GOOD JUDGMENT.
Please contact us if you have any questions on the proper selection, function, or safe use of this product.
North Sports, Inc. #1 North Shore Dr, SE White Salmon, WA 98672 TEL: [phone] FAX: [phone]
2
CAUTION

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Assembly
1) Locate a at, dry area with access to electrical outlet or extension cord.
2) Unroll and place the PVC tube on the ground and locate the valve. Remove valve cover and push valve plunger in. Twist the valve stem 90 degrees to open or
close the 1-Way valve feature.
3) Using a high output inator/deator place the ination hose with proper adaptor into the valve. Inate until tube is rm and tight, with the following
pressures: Supertramp™ 14: 1.2 psi (0,083 bar), Supertramp™ 17: 0.8 psi (0,055 bar), Supertramp™ 23: 0.8 psi (0,055 bar). Check for proper air pressure
using a manometer. Ination times can vary by inator, but the tube should be rm and tight when completely inated. In hot weather, be sure to leave room for air
expansion. DO NOT OVER-FILL. After ination, twist valve stem to prevent passage. Replace cover.
Warning: Do not use an air compressor to inate tube. Air compressors are designed for high pressure ination and can cause tube to burst if over-inated.
The inator/deator described above cannot over-inate the tube.
4) IMPORTANT: Once the tube is inated, locate the Anchor Bridle and lay out 1 anchor bridle webbing strap at EVERY OTHER CORNER (marked in Fig.1 as
items A-D). As you assemble frame pieces in the following instruction, you will slide the anchor bridle onto the frame at these locations.
5) Locate the (8) steel frame pieces, protective sleeves and fastening hardware. Slide the protective sleeves over each bar before assembling as shown in Fig. 1.
Use the straps to hold the frame in place. Slide each bar into the bar holders and connect the frame bars at the point of each octagonal corner as shown in Fig. 3,
Fig. 4. Do this by sliding the smaller end of bar into the larger end and secure with fastener set using the included Allen wrench.
NOTE: For long-term use, seal fastener bolt threads with LocTite™ or similar Anti-seize lubricant. Make sure the spring slots are facing UPWARD and the protective
sleeves are on each bar before bolting them together.
A
B
C
Figure 1
Figure 1a
D
Figure 2
sleeve at each corner use straps to secure frame
Spring holes
face UP
sleeve slides
up to cover
frame bolt
Figure 3
Figure 4
North Sports, Inc. #1 North Shore Dr, SE White Salmon, WA 98672 TEL: [phone] FAX: [phone]
3

6) IMPORTANT: Make sure to incorporate anchor bridle into frame as frame is assembled. Pull the anchor bridle webbing through the bridle loop to make a ‘cinch
loop’ as shown in Fig. 5a - 5b. As frame is assembled, slide the anchor bridle onto the frame at every other corner as shown in Fig.6.
7) Two people are recommended for attaching the springs. Place black jump mat with warning label facing upward in the center of the SuperTramp™. Work across
from each other, placing a spring from the metal triangle on the jump mat rst, and then pulling toward the corresponding slot in the frame bar. Always start at
the middle triangle and stretch the spring to the corresponding middle slot in the frame bar. USE SPRING HOOK (provided) AND/OR GLOVES TO
PROTECT YOUR HANDS FROM PINCHING DURING ASSEMBLY.
8) Once you have placed the rst two springs opposite each other, consider this position 1 and 2 as shown in Fig.7. Now locate position 3 and 4 and repeat the
same instructions. The jump mat is now supported by the 4 springs. Again, working across from each other, place the remaining springs into the triangles on the
jump mat and pull them into the slots on the frame bar until all springs are connected.
Figure 5a
Pull webbing
through bridle loop
Make a ‘cinch loop’
Figure 5b
Place anchor bridle ‘cinch loop’
over frame at every other corner
(positions A-D in Fig. 1)
Figure 6
Bridle loop
Bridle loop
8
7
6
5
4
3
2
1
Figure 7
North Sports, Inc. #1 North Shore Dr, SE White Salmon, WA 98672 TEL: [phone] FAX: [phone]
4
www.Aquaglide.com

9) Next, unfold the white spring pad cover and place it over the springs and frame until they are all covered. Line up the spring pad cover to match the octagonal
shape of the tube and frame as shown in Fig.8. Reach underneath the spring pad cover in all 8 corners. Feed the webbing strap under the bottom of the frame
bar, then through the buckle as shown in Fig.8a. Secure the spring pad cover to the frame in each corner. Cinch each strap to ensure a snug t.
10) Roll out your Swimstep™ access platform and connect it to the SuperTramp™ BEFORE INFLATING the platform using the attached Interloc™ straps. The
access platform connects on the side of the trampoline where the warnings are located. Find the D-rings on the tube near the water line. If there are more than
2 rings, use the rings indicated in Fig.9 below. Take the (2) Interloc™ straps and connect the access platform to the tube as shown in Fig. 9a. Secure the straps
according to the Interloc™ instructions shown below. Once the straps are connected, inate the boarding platform until it is rm as shown in gure 9c. This will
tighten the platform to the side of the SuperTramp™. Be careful not to over inate the access platform.
Figure 8
buckle
cinch
Figure 8a
Figure 9 Figure 9a
Interloc™ strap
Swimstep™ boarding platform
North Sports, Inc. #1 North Shore Dr, SE White Salmon, WA 98672 TEL: [phone] FAX: [phone]
A
BC
Interloc ™ Strap Assembly
4 5
123
Interloc™ Strap Assembly Instructions
Interloc™ straps should already be attached to the boarding
platform. If not thread one end through the loop on the end of the
strap and cinch tightly.
1) Thread the end of the Interloc™ strap through the two D-Rings
on the SuperTramp™, then back through a single ring (1).
2) Pull all the webbing through the rings until the white arrow of
the Interloc™ logo stops at the D-ring below. Cinch until it is
tight (2).
3) Pass the end of the webbing back through the open area of
the two D-Rings on top as shown (3).
4) Now bring the webbing through the opening in the single
D-Ring on the platform as shown (4a).
5) Fold the strap over onto the velcro (4b), and Place the other
Velcro™ tab in place to lock the strap (4c).
5
Figure 9c
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North Sports, Inc. #1 North Shore Dr, SE White Salmon, WA 98672 TEL: [phone] FAX: [phone]
11) Congratulations! You are now ready to place your SuperTramp™ in the water. Make sure to have at least 3-4 people evenly spaced around the trampoline
to help carry the SuperTramp™. NEVER DRAG YOUR SUPERTRAMP™! YOU MUST LIFT AND SET TO AVOID ANY ACCIDENTAL TEARING ON SHARP
OBJECTS.
Anchoring
IMPORTANT: Proper anchoring is essential to the safety and performance of your product. Due to the wide variety of conditions, we advise using a professional
skilled in mooring and anchoring, and experienced with local conditions. If improperly anchored, the product can move and/or oat away. Aquaglide®, Inc. is not
responsible for any damage, injuries or losses due to improper anchoring.
Here are some general guidelines for anchoring your product. These guidelines are not intended to replace the need for professional installation.
1) Choose your location for your SuperTramp™. Place the trampoline in at least 8 ft. of water depth and in an area protected from the wind and boat trafc. Review
any rules and restrictions with your local authorities.
2) Carefully check area under the trampoline for sharp or dangerous objects (i.e. rocks or stumps).
3) Keep a safe distance from docks, boats, boat lifts, and any other structures. DO NOT tie the SuperTramp™ to a dock!
4) Anchors and anchor line are sold separately from the SuperTramp™. We recommend at least 250 lbs. of weight for the 14’ SuperTramp™. Ground screws or
heavier anchors (500 lbs. or more) should be used with 17’ and 23’ trampolines or on large or windy bodies of water.
5) Attach anchor line securely to the anchor. Use a buoy tied to the other end of the rope to easily locate your anchor.
6) When the SuperTramp™ is in place, remove the buoy and tie the anchor line to the swivel hook on the underside of the trampoline. Allow AT LEAST several feet
of slack in the line before securely connecting the anchor line at the swivel. This will allow the tramp movement in wind or waves without displacing your anchor.
7) If strong winds or storms are expected, it is best to remove the SuperTramp™ from the water and deate it. You can also move it closer to shore and secure it
with lines.
Operation
1) This item is a water trampoline. Users bounce near the center of the item. This item must be used with at least one Aquaglide Platinum boarding platform.
2) When connecting multiple items, use only Aquaglide® Interloc™ straps and connecting rings according to the Interloc™ Strap instructions provided. Make sure
that the connection is tight and that there is NO GAP greater than 25mm (~3/4”) between items. IMPORTANT: Failure to connect these items properly may result
in injury or death.
Care and Maintenance
1) While your product has been initially treated with UV protectant, long-term exposure to sunlight will damage the product. Regularly apply a UV protectant to the
exposed surface of the tube to ensure the life of your product. We recommend using ONLY INDIKON POLY GUARD UV for this purpose. Seasonal
application while the product is in use is required. NOT DOING THIS WILL VOID THE WARRANTY. POLY GUARD UV is available at most watersports
dealers, or online at http://www.aquaglide.com/product-category/accessories/maintenance/.
2) WARNING: Certain products, especially petrolium-based solvents, cleaners and protectants such as ArmorAll can damage the product and use of these products
will void the warranty.
3) WARNING: Use of a high-pressure washer will damage the product and void the warranty. To clean, use a soft bristle brush with mild soap and fresh water.
INDIKON MAXI CLEAN PVC can be used to thoroughly clean the product before storage.
4) Check the ination of your tube often. Check for proper air pressure using a manometer. It may appear to have lost air early in the morning, but will expand once
the sun warms it. Maximum expansion will occur in the heat of the day. Under-ination can cause excessive rubbing where the metal frame rests on the tube, causing
excessive wear. Proper ination is important as this will discourage marine animals from chewing and prevent damage from wear.
Storage
1) Before storing, place the SuperTramp™ on a clean, level area. Clean with mild soap and water and allow to dry completely. Apply POLY GUARD UV to the surface
of the tube and spring pad cover before deating.
2) Remove the spring pad cover, springs, and all hardware and store in a sealed water-proof container (i.e. a plastic covered box or bin).
3) Remove ALL of the air from the tube using the deation end of the high output inator/deator.
4) Fold the deated tube in thirds then roll loosely.
5) Store the SuperTramp™ out of direct sunlight and protected from the environment in a clean, dry location. It is best to store inside a container with moth balls to
prevent damage from rodents. NEVER store uncovered, in a damp location, or on a concrete surface! NEVER store at temperatures below 40 degrees F.
6
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WORK SPACE AND TOOLS
1. Take care to position yourself in a clean, dry area with good ventila-
tion. For proper curing of adhesives, temperature should remain
above 10°C (50 F). In most cases you will need enough room to
inate the product.
2. Repair Kit Contents: PVC Patch material, PVC Glue, Instructions.
3. Additional items that MAY be needed: Air pump, sharp scissors
and/ or razor knife, dish washing liquid, water, small bowl or spray
bottle, 120 Grit sandpaper, solvent such as MEK (Methyl Ethyl
Ketone) or rubbing alcohol, china marker, small ‘chip’ brush or dis-
posable paint brush, clean dry cloth.
LOCATE LEAK(S)
1. If there is a problem with air leaks, you will need to locate the leak(s)
rst.
2. Inate your Aquaglide®Platinum™ product fully. Some small leaks
can close themselves at lower air pressures, so it is best to maintain
full pressure by re-inating periodically while checking for leaks.
3. Use a soapy water solution (50%/ 50% dish soap & water) and a
cloth to check for leaks. Work slowly around the product spraying or
swabbing-on soapy water solution. Look for growing bubbles, which
indicate a leak.
4. Once a leak is conrmed, dry the area well, mark it and prepare to
patch.
PATCHING
Reinforced PVC Patch with high-grade adhesive.
** IMPORTANT: leaks must be patched with the item completely
deated, and patches must be allowed to cure for 24 hours.
1. DEFLATE your Aquaglide®Platinum™ product completely.
2. Carefully cut PVC patch material to size using sharp scissors or razor
knife.
a. Patch should be least 3 - 5cm (1-2”) larger than hole IN ALL
DIRECTIONS around any air leak. This means a minimum patch
size of 5cm x 5cm (2” x 2”) for a pinhole leak. The larger the patch,
the better.
b. Square patches with rounded corners are usually best, as this
reduces the risk of peeling.
3. Dry-t the patch over the area to be repaired to ensure good t and
coverage.
4. Use a clean 120 grit sand paper to rough up the surface to be
patched AND ALSO the back of the patch material.
5. Use solvent (MEK or Rubbing Alcohol) and a fresh cloth to clean the
sanded areas, removing all debris.
6. Dry-t the patch again and use china marker (provided) to carefully
outline where the patch will be located.
7. Next, use the glue (provided). Use a disposable ‘chip’ brush to spread
glue if needed. Try to work neatly and quickly.
a. Using disposable brush, apply a thin, even layer of glue to the
repair area making sure to cover the area completely. Stay INSIDE
the china marker outline.
b. Using disposable brush, apply a thin, even layer of glue to the to
the back of the patch making sure to cover the area completely.
c. Allow glue to cure for approximately 60 seconds.
d. Starting at one corner, carefully align the patch over the repair
area using the china marker outline as a guide. Once the two
surfaces touch, the bond will be immediate, so take care.
e. Starting at one corner and working outward, carefully apply the
patch to the repair area using very rm pressure.
f. Rub the entire patch area and the edges of the patch using very
rm pressure.
g. Allow to cure for at least 24 hours before inating.
North Sports, Inc. #1 North Shore Dr, SE White Salmon, WA 98672 TEL: [phone] FAX: [phone]

By opening and assembling this product, you are agreeing (1) to be bound to the terms set forth below and (2) to require anyone using this
product to be bound by such terms. If you are unwilling to be bound by these terms, return this product (before use) for a full refund.
ASSUMPTION OF RISK : Use of this product and any of its components involves certain inherent risks, dangers, and hazards which can result in serious personal injury and
death. In using the product, you freely agree to assume and accept any and all known and unknown risks of injury while using this equipment. The risks inherent in the sport
can be greatly reduced by abiding by the Warning Guidelines listed in this Owner’s Manual and by using common sense.
RELEASE AND WAIVER OF CLAIMS AGREEMENT: In consideration of the sale of the product to you, you hereby agree to the fullest extent permitted by law as follows:
TO WAIVE ANY AND ALL CLAIMS that you have or may in the future have against North Sports, Inc., its distributors and dealers, resulting from use of this product and any
of its components.
TO RELEASE North Sports, Inc. from any and all liability for any loss, damage, injury, or expense that you or any users of this product may suffer, or that your next of kin may
suffer, as a result of the use of this product, due to any cause whatsoever, including negligence or breach of contract on the part of North Sports, Inc. in the design or manufac-
ture of this product and any of its components.
ARBITRATION: In further consideration of the sale to you of this product and any of its components, you hereby agree to submit to binding arbitration any and all claims which
you believe you may have against North Sports, Inc. arising from the use of any North Sports Inc. and Aquaglide® equipment or products. The arbitration shall be pursuant to
the rules of the American Arbitration Association. Arbitration shall be commenced within (1) year from the date on which any alleged claim rst arose. Further, the arbitration
shall be held in White Salmon, Washington unless otherwise mutually agreed to by all parties. The submission to the American Arbitration Association shall be unlimited and
the arbitration award may be enforced by any Court of competent jurisdiction.
BINDING EFFECT OF AGREEMENT : In the event of your death or incapacity, this Agreement shall be effective and binding upon your heirs, next of kin, executors, adminis-
trators, assigns, and representatives.
ENTIRE AGREEMENT : In entering into this Agreement, you are not relying upon any oral or written representations other than what is set forth in this agreement and the
North Sports, Inc. and Aquaglide® Owner’s Manual.
NOTICE! - Release of Liability, Claim Waiver, and Assumption of Risk Agreement
Returns and Service Policy
Product can be returned only if a return authorization number
(RA) is given by Aquaglide® in advance. The RA number must
be on the outside of the package or it will be refused upon
delivery. Freight on the returned product must be prepaid or
it will not be accepted. Upon receipt, Aquaglide® will make a
determination within (30) days as to whether the product is
covered under his warranty and to what extent. If the product
is covered completely under warranty it will be returned to the
customer at the expense of North Sports, Inc. after repairs can
be made. If the product is not covered by the warranty, or if the
pro rate policy will result in charges to the customer for repair
or replacement of the product, the customer will receive a
quote for repair and/ or replacement as well as any necessary
cleaning and shipping charges. The customer will have 30 days
to accept the quotation. At the end of 30 days, or upon refusal
of the quote, Aquaglide® will return the product in the condition
in which it was received at the customer’s expense. If the
customer accepts Aquaglide’s® quotation, the customer agrees
to authorize North Sports, Inc. to charge the customer’s credit
card for any costs not covered under the terms and conditions
of the Aquaglide® Warranty.
Serial Number
All Aquaglide® Platinum™ products are marked with a serial
number near the main ination valve (#1). The serial number
may be stamped into the PVC directly around the valve, or it
may be visible on a welded plate near the valve. Please include
this number when you contact Aquaglide®, or your dealer, with
any warranty claim.
North Sports, Inc. #1 North Shore Dr, SE White Salmon, WA 98672 TEL: [phone] FAX: [phone]
www.Aquaglide.com
Aquaglide®warrants this product to be free of
defects in material or workmanship to the original
purchaser for the lifetime of the product. This
warranty is subject to the following limitations:
1. Warranty is valid only with dated proof of purchase in the form of
the original invoice.
2. Warranty is valid only when the product is used for normal
recreational activities, and does not cover damage, or any issues
resulting from misuse, excessive use, or lack of normal mainte-
nance. Warranty coverage for commercial use is 3 years.
3. Aquaglide® will make the nal warranty determination which may
require inspection and/or photos of the product which clearly show
defect(s). We may require the product be sent to another location
of our choice, freight prepaid, or photos and other proof of claim be
sent by email to [email protected].
4. If a product is deemed to be defective by Aquaglide®, the
warranty covers the repair or replacement of the defective product
only, at Aquaglide’s® discretion. Aquaglide® will not be responsible
for any costs, losses, or damages incurred as a result of loss of
use of product, or any other claims of any kind.
5. This warranty does not cover damage caused by misuse,
abuse, neglect, or normal wear and tear, including, but not limited
to, punctures; damage caused by dragging the product over the
ground; damage due to excessive sun exposure or seam failure
due to over-ination in the sun; damage caused by improper
handling , or improper storage; damage caused by marine growth
or other marine animals; damage caused by use in waves or shore
break; or damage caused by anything other than defects in materials
and workmanship.
6. Average product lifetime for a Platinum™ SuperTramp™ is
8 – 10 years, however, the expected lifetime of the product may
vary signicantly based on the level of maintenance as well as the
environment and other conditions of use. Warranty coverage will be
pro-rated at the discretion of Aquaglide® in a reasonable manner,
based on the issue(s) at hand and the age and condition of the item.
Typical pro rata coverage scale (may vary):
≤1 Year Replacement
≤3 Years Repair or 75% - 100% of replacement cost
≤5 Years Repair or 50% - 75% of replacement cost
≤8 Years Repair or 25% - 50% of replacement cost
7. This warranty is voided if any unauthorized repair, change, or
modication has been made to any part of the product without the
express written authorization of Aquaglide®.
8. The warranty for any product which has been repaired or replaced
under this warranty is valid from the date of the original purchase
only.
9. Any warranty claims must be accompanied by the original
purchase receipt. The name of the retailer and date of purchase must
be clear and legible.
10. There are no warranties which extend beyond the warranty
specied here.
Warranty