Arbor Technology IEC-3900 User manual

I
IEC-3900
Digital Signage Player with 7th Generation
Intel®Core™ i7/ i5 processor
User’s Manual
Version 1.0
2019.08
P/N: 4012390000100P
70

- II -
Revision History
Version Date Description
1.0 2019.08 Initial release

- i -
Contents
Revision History ................................................................................II
Contents..............................................................................................i
Preface...............................................................................................iii
Copyright Notice .....................................................................................iii
Declaration of Conformity .......................................................................iii
CE....................................................................................................iii
FCC Class A ................................................................................... iv
RoHS .............................................................................................. iv
SVHC / REACH ............................................................................... v
Important Safety Instructions .................................................................. v
Warning.................................................................................................. vi
Lithium Battery Replacement................................................................. vi
Technical Support ..................................................................................vii
Warranty.................................................................................................vii
Chapter 1 - Introduction....................................................................1
1.1. Features...........................................................................................2
1.2. About this Manual ...........................................................................2
1.3. Specications...................................................................................3
1.4. Inside the Package ..........................................................................4
1.5. Ordering Information ........................................................................4
1.6. Optional Accessories & CTOS ......................................................... 5
Chapter 2 - Getting Started...............................................................7
2.1. Dimensions ......................................................................................8
2.2. Tour the Computer ...........................................................................9
2.3. Driver (6.8A) Installation Note..........................................................9
Chapter 3 - Engine of the Computer.............................................. 11
3.1. Board Layout..................................................................................12
3.1.1. Carrier Board .......................................................................12
3.1.2. COM Express Compact Type 6 CPU Module......................13
3.2. Connectors Quick Reference.........................................................14
3.2.1. Connectors ......................................................................... 15
3.2.2. COM Express Connectors ...................................................20
Chapter 4 - Installation and Maintenance......................................23
4.1. Access the Inside of the Computer ................................................24
4.2. Installing M.2 SSD .........................................................................26
4.3. Installing Memory Module ..............................................................27
4.4. Replacing RTC Battery ..................................................................28
4.5. Wall Mount the Computer ..............................................................30
Chapter 5 - BIOS..............................................................................33
Contents

- ii -
Contents
5.1. Main ..............................................................................................34
5.2. Advanced ......................................................................................36
5.2.1. CPU Conguration..............................................................37
5.2.2. ACPI Settings...................................................................... 38
5.2.3. USB Conguration ..............................................................39
5.2.4. Hardware Monitor ...............................................................41
5.2.5. S5 RTC Wake Settings .......................................................42
5.2.6. CSM Conguration .............................................................43
5.2.7. NVMe Conguration ...........................................................44
5.3. Chipset..........................................................................................45
5.3.1. Graphics Conguration ........................................................46
5.3.2. SATA and RST Conguration...............................................46
5.4. Security .........................................................................................47
5.5. Boot...............................................................................................48
5.6. Save & Exit ...................................................................................49

- iii -
Preface
Copyright Notice
All Rights Reserved.
The information in this document is subject to change without prior notice in
order to improve the reliability, design and function. It does not represent a
commitment on the part of the manufacturer.
Under no circumstances will the manufacturer be liable for any direct, indirect,
special, incidental, or consequential damages arising from the use or inability
to use the product or documentation, even if advised of the possibility of such
damages.
This document contains proprietary information protected by copyright. All
rights are reserved. No part of this document may be reproduced by any
mechanical, electronic, or other means in any form without prior written
permission of the manufacturer.
Declaration of Conformity
CE
The CE symbol on your product indicates that it is in compliance with the
directives of the Union European (EU). A Certicate of Compliance is available
by contacting Technical Support.
This product has passed the CE test for environmental specications when
shielded cables are used for external wiring. We recommend the use of
shielded cables. This kind of cable is available from ARBOR. Please contact
your local supplier for ordering information.
Warning
This is a class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.

- iv -
Preface
FCC Class A
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference
that may cause undesired operation.
NOTE:
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
ARBOR Technology Corp. certies that all components in its products are
in compliance and conform to the European Union’s Restriction of Use of
Hazardous Substances in Electrical and Electronic Equipment (RoHS) Directive
2002/95/EC.
The above mentioned directive was published on 2/13/2003. The main purpose
of the directive is to prohibit the use of lead, mercury, cadmium, hexavalent
chromium, polybrominated biphenyls (PBB), and polybrominated diphenyl
ethers (PBDE) in electrical and electronic products. Member states of the EU
are to enforce by 7/1/2006.
ARBOR Technology Corp. hereby states that the listed products do not contain
unintentional additions of lead, mercury, hex chrome, PBB or PBDB that
exceed a maximum concentration value of 0.1% by weight or for cadmium
exceed 0.01% by weight, per homogenous material. Homogenous material
is dened as a substance or mixture of substances with uniform composition
(such as solders, resins, plating, etc.). Lead-free solder is used for all
terminations (Sn(96-96.5%), Ag(3.0-3.5%) and Cu(0.5%)).

- v -
Preface
SVHC / REACH
To minimize the environmental impact and take more responsibility to the earth
we live, Arbor hereby conrms all products comply with the restriction of SVHC
(Substances of Very High Concern) in (EC) 1907/2006 (REACH --Registration,
Evaluation, Authorization, and Restriction of Chemicals) regulated by the
European Union.
All substances listed in SVHC < 0.1 % by weight (1000 ppm)
Important Safety Instructions
Read these safety instructions carefully
1. Read all cautions and warnings on the equipment.
2. Place this equipment on a reliable surface when installing. Dropping it or
letting it fall may cause damage
3. Make sure the correct voltage is connected to the equipment.
4. For pluggable equipment, the socket outlet should be near the equipment
and should be easily accessible.
5. Keep this equipment away from humidity.
6. The openings on the enclosure are for air convection and protect the
equipment from overheating. DO NOT COVER THE OPENINGS.
7. Position the power cord so that people cannot step on it. Do not place
anything over the power cord.
8. Never pour any liquid into opening. This may cause re or electrical shock.
9. Never open the equipment. For safety reasons, the equipment should be
opened only by qualied service personnel.
10. If one of the following situations arises, get the equipment checked by
service personnel:
a. The power cord or plug is damaged.
b. Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d. The equipment does not work well, or you cannot get it to work according
to the user’s manual.
e. The equipment has been dropped or damaged.

- vi -
Preface
f. The equipment has obvious signs of breakage.
11. Keep this User’s Manual for later reference.
Caution: This equipment is not suitable for use in locations where
children are likely to be present.
Hot Parts!
Burned ngers when handling the parts.
Wait one-half hour after switching off before handling parts.
Warning
The equipment and its components contain very delicately Integrated Circuits
(IC). To protect the equipment and its components against damage caused by
static electricity, you should always follow the precautions below when handling
it:
1. Disconnect the equipment from the power source when you want to work
on the inside.
2. Use a grounded wrist strap when handling equipment components.
3. Place components on a grounded antistatic pad or on the bag that came
with the Box PC, whenever components are separated from the system.
4. The equipment must be earthed. The power plug must be connected to a
properly wired earth ground socket outlet. An improperly wired socket outlet
could place hazardous voltages on accessible metal parts.
Lithium Battery Replacement
Incorrect replacement of the lithium battery may lead to a risk of explosion.
The lithium battery must be replaced with an identical battery or a battery type
recommended by the manufacturer.
Do not throw lithium batteries into the trash can. It must be disposed of in
accordance with local regulations concerning special waste.

- vii -
Preface
Technical Support
If you have any technical difculties, please consult the user’s manual rst at:
http://www.arbor.com.tw
Please do not hesitate to call or e-mail our customer service when you still
cannot nd out the answer.
http://www.arbor-technology.com
E-mail:[e-mail]
Warranty
This product is warranted to be in good working order for a period of one year
from the date of purchase. Should this product fail to be in good working order
at any time during this period, we will, at our option, replace or repair it at no
additional charge except as set forth in the following terms. This warranty does
not apply to products damaged by misuse, modications, accident or disaster.
Vendor assumes no liability for any damages, lost prots, lost savings or any
other incidental or consequential damage resulting from the use, misuse of, or
inability to use this product. Vendor will not be liable for any claim made by any
other related party.
Vendors disclaim all other warranties, either expressed or implied, including but
not limited to implied warranties of merchantability and tness for a particular
purpose, with respect to the hardware, the accompanying product’s manual(s)
and written materials, and any accompanying hardware. This limited warranty
gives you specic legal rights.
Return authorization must be obtained from the vendor before returned
merchandise will be accepted. Authorization can be obtained by calling or
faxing the vendor and requesting a Return Merchandise Authorization (RMA)
number. Returned goods should always be accompanied by a clear problem
description.

- viii -
This page is intentionally left blank.

- 1 -
1Chapter 1
Introduction
Chapter 1 - Introduction

- 2 -
Introduction
1.1. Features
• 7thGen.Intel®Core™i7/i5processorinstalled
• Support2xHDMIwithindependentvideooutputs
• Support1xCOM,4xUSB3.0,1xGbEport
• SupportIntel®vPro&AMT
• Widerangeoperatingtemperature:-40~70˚C
1.2. About this Manual
This manual is meant for the experienced users and integrators with hardware
knowledge of personal computers. If you are not sure about the description in
this manual, consult your vendor before further handling.
We recommend that you keep one copy of this manual for the quick reference
for any necessary maintenance in the future. Thank you for choosing ARBOR
products.

- 3 -
Introduction
1.3. Specications
System
CPU
Soldered onboard 7th Gen. Intel®Core™
i7-7600U 2.8GHz (base)/ 3.9GHz (Turbo);
i5-7300U 2.6GHz (base)/ 3.5GHz (Turbo);
Processor
Memory Two DDR4 SO-DIMM sockets, supporting up to 16GB memory
Graphics Integrated Intel HD Graphics 620
Storage M.2 m-key 2280 socket, supporting SATA SSD upgradable to 128GB
LAN Chipset 1 x Intel®i219LM PCIe GbE PHY, support vPro & AMT
Watchdog Timer 1~255 levels reset
I/O
Serial Port 1 x RS-232 port with RJ-45 connector
USB Port 4 x USB 3.0 ports
LAN 1 x RJ-45 ports for GbE
Video Port 2 x HDMI 2.0 video outputs, support 4K/60Hz on both HDMI ports
simultaneouslly
Environmental
Operating Temp. -40 ~ 70°C (-40 ~ 158°F), ambient w/ air ow
Storage Temp. -40 ~ 85°C (-40 ~ 185°F)
Operating
Humidity 10 ~ 95% @ 70°C (non-condensing)
Vibration 1.0 Grms, IEC 60068-2-64, random, 5 ~500 Hz, 1 Oct./min, 1 hr/axis,
operation
Shock Operating 10G (11ms), non-operating 20G
Qualication
Certication CE, FCC Class A
Power Requirement
Power Input DC 24V/2A input (16V~28V)
Power
Consumption Max. 60W (90W for Wide Temperature)
Mechanical
Construction Aluminum alloy

- 4 -
Introduction
Mounting Wall-mount
Weight 0.73 Kg (1.61 lb)
Dimensions
(W x D x H) 130 x 124 x 35 mm (5.12” x 4.88” x 1.37”)
OS Support
Windows 10 IoT / Linux
1.4. Inside the Package
Upon opening the package, carefully inspect the contents. If any of the items
is missing or appears damaged, contact your local dealer or distributor. The
package should contain the following items:
1 x IEC-3900
1 x Accessory Box that contains the
following items:
• User’s manual
• Screws
• 60W power adapter (90W for Wide
Temperature) / EU & US power cords
1.5. Ordering Information
IEC-3900-7600U Digital Signage Player with Intel®Core™ i7-7600U, w/ 2xHDMI, power
adapter
IEC-3900-7300U Digital Signage Player with Intel®Core™ i5-7300U, w/ 2xHDMI, power
adapter

- 5 -
1.6. Optional Accessories & CTOS
Optional Conguration (CTOS* Kit)
SSD 64GB M.2 SSD
SSD 128GB M.2 SSD
DDR4 4GB 260-pin DDR4-2133 4GB SO-DIMM
DDR4 8GB 260-pin DDR4-2133 8GB SO-DIMM

- 6 -
This page is intentionally left blank.

- 7 -
2Chapter 2
Getting Started
Chapter 2 - Getting Started

- 8 -
Getting Started
2.1. Dimensions
124
Unit: mm
130
35

- 9 -
Getting Started
2.2. Tour the Computer
Take a look around the computer and nd the external controls and connectors.
24V DC IN jack
RS-232 port
4 x USB 3.0/2.0 ports
RJ-45 GbE port
Power button 2 x HDMI
video outputs
2.3. Driver (6.8A) Installation Note
The computer supports Windows 10 IoT. To install the drivers, please go to our website
at www.arbor-technology.com and download the driver pack from the product page.
Windows 10 64-bit
Chipset \EmETXe-i90x0\Chipset
Graphic \EmETXe-i90x0\Graphic\win64
Audio \EmETXe-i90x0\Audio\Win1-_Win8.1_Win8_Win7_WHQLx64
Ethernet \EmETXe-i90x0\Ethernet
RST \EmETXe-i90x0\RST\SetupRST
ME \EmETXe-i90x0\ME

- 10 -
This page is intentionally left blank.