Archos 9 pctablet Installation guide

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About ARCHOS 9 PCtablet
General
How do I activate the webcam?
It is activated by default and it
automatically turns on when using an
application that uses the webcam such
as Skype™.
How can I install my applications on the ARCHOS 9?
If you own software CDs or DVDs, check
their compatibility with Windows® 7
Starter Edition. Connect a USB CD or
DVD drive to ARCHOS 9 and follow the
on-screen instructions to install your
applications.
Are the ARCHOS accessories compatible with the ARCHOS 9? What are
the compatible accessories?
The ARCHOS 9 is a Netbook. So you
won’t be able to use the accessories
designed for the ARCHOS portable
video players. You can however
purchase the Port Replicator(to add
more connectors to your ARCHOS 9)or a
protective pouch from the ARCHOS web
site.
Can I connect USB devices to my ARCHOS 9 (external hard drive, USB
stick, etc)?
Yes, you can. Since the ARCHOS 9 is a
Netbook, it is compatible with most USB
devices for Windows®. Check the
compatibility of your USB device.
Where is the leg stand?
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The leg stand is located at the back of
the product, on the top right. This
adjustable-length leg stand will allow
your ARCHOS to stand by itself on a flat,
stable surface.
Do I need a stylus to use the touchscreen? Where is it?
To use the touchscreen, you can use
either your finger or the stylus that
came with your product. To store the
stylus, slide it into its dedicated slot, at
the back of the product, at the bottom
left. To select an item on the screen,
tap on it. To open it, tap twice on it
(rapidly). To drag an item or select an
area, simply slide your finger on the
screen.
Where can I get help using Windows® 7?
If you have questions related to the use
of Windows® 7, you can display the
Windows® Help by clicking on the
“Start” menu (at the bottom left of the
screen), then “Help and Support”.
Can I connect a mouse or keyboard (Bluetooth® or USB)?
Yes you can. Connect your USB device
to the USB port of the ARCHOS 9. For a
Bluetooth® mouse or keyboard, make
sure it is compatible with Windows® 7.
You will need to activate the
Bluetooth® connection by holding on
the “A” button and pressing on the top
mouse button (on the left side of the
device).
Since the device does not include a physical keyboard, how do I type
text?
To display/hide the ARCHOS virtual
keyboard, press the “Keyboard” button
(left side of the product, second button
from the top). Tap inside a text field to
select it, then type in your text using
the virtual keyboard. During the
Installation wizard (first time usage),
the virtual keyboard is not displayed.
Tap on the “Ease of access” icon
(bottom left of the screen), then select
“Type without the keyboard (On-Screen
Keyboard)” to bring up the Windows®
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keyboard.
How can I disable the Bluetooth® while I’m using the WIFI and vice-
versa (to save battery power)?
It is not possible. Holding on the “A”
button and pressing on the top mouse
button (on the left side of the device),
activates/deactivates the Bluetooth®
and WiFi connections simultaneously.
How can I get the best battery life for my ARCHOS 9? Is it best to keep it
connected to the charger as often as possible or should I allow it to
discharge naturally once it is completely charged?
The best way to keep the battery life is
to disconnect the charger once the
ARCHOS 9 is fully charged. Out of the
box, it is best to do at least three full
charge/discharge cycles (that is, do not
recharge the battery until it is
completely empty). Avoid using the
ARCHOS 9 as a desktop computer,
meaning, connected with the charger all
the time.
Can I connect a 3G or DVB-T USB stick to the ARCHOS?
Yes, it is possible, just like on a regular
PC. Make sure that it is compatible with
Windows® 7. For a 3G stick, check the
required parameters with your telecom
provider.
Can I upgrade the RAM memory of my ARCHOS?
No, the RAM is soldered in place.
Opening the product will void the
warranty.
Can I change the internal Hard Drive of my ARCHOS 9?
No, this will void the warranty.
However, it is possible to connect an
external hard drive to the USB port of
the ARCHOS.
How can I add more connectors (USB, Ethernet, VGA, etc) to the
ARCHOS 9?
The Port Replicator accessory, available
on the ARCHOS website, allows you to
add extra ports to your ARCHOS: an
Ethernet connector, 2 extra USB ports,
a VGA output, as well as microphone
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and headphone connectors (useful to
connect a headset). You will connect
this accessory to the connector located
on the bottom of the product.
Can I make a right-click (to get item properties or other options) on the
touch-screen without pressing the physical button on the left of the
screen?
Yes. The touch-screen will make a right-
click when you keep your finger held
down - without moving, on the icon or
item. You can set this touch-screen
function to be activated or deactivated
by running the screen control program
eGalaxTouch (on the desktop). Go to
Settings > Options > enable auto right
click and check or uncheck it.
There are some dead pixels (or pixels stuck) on my product. Can I get
my product replaced?
The pixel policy of the ARCHOS 9
PCtablet is as follows. ARCHOS will
replace your device free of charge if
any of the following are true:
a. More than one pixel is stuck on. An
“on” pixel is one that has 2 or 3
adjacent dots (R,G,B) which are always
on.
b. More than two pixels are dead. A
“dead” pixel is one that has 2 or 3
adjacent dots (R,G,B) which never
illuminate.
c. More than six isolated dots are either
stuck on or off. Reminder: a pixel is
composed of 3 dots (red, blue, green).
How can I increase/decrease the screen brightness?
To adjust the screen brightness, hold on
the 'Keyboard' button and press on the
mouse buttons (on the left side of the
device). You can also adjust the
brightness in the Windows® control
panel (Start Menu > Control Panel >
Appearance > Display > Adjust
brightness).
Included Software
When using the vTuner program, I can’t find my favorite radio station.
What can I do?
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Many broadcast FM radio stations also
broadcast over the Internet but some
do not. This may be your case.
I’m having problems using the included software, where can I get help?
See the application’s Help section (in
the top menu bar) or visit the website of
the software publisher.
Troubleshooting
There is a message "Missing operating system" when I start it up.
What’s wrong?
Verify that there is nothing connected
to the USB ports of the ARCHOS 9. It
may be trying to boot up from an
external hard drive or USB stick
connected to the product.
Windows® does not start properly or starts incorrectly. Can I reset the
computer to how it was when I first bought it?
Yes, you can. This recovery option
however is a last resort as this will
erase all the files you have saved on
your ARCHOS. ATTENTION: if you
recover your ARCHOS 9 to its original
state, Windows® will be reinstalled in
English. It is recommended that you use
the Security center tool (accessible
from the desktop) to create your own
restoration points, which will keep your
settings such as your user language. To
start a recovery procedure, make sure
your ARCHOS is connected to the power
cable and not running on battery power
alone. Start the ARCHOS 9, and press
the “keyboard” button
while the
Security center blue screen is
displayed. Follow the on-screen
instructions.
In the restoration and BIOS screens, the tactile function of the screen is
not available. What can I do?
In the restoration and BIOS screens, it is
normal that the touchscreen control is
not available. Use the trackpoint (right
side of the device) to move the on-
screen cursor or to move from one item
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to another. In the restoration screen,
use the top mouse button as the Enter
key, and the bottom mouse button as
the Escape key. In the BIOS screen, use
the “keyboard” button
as the Enter
key, and the “A” button as the Escape
key.
How can I access the BIOS configuration screen?
To access the BIOS, start the ARCHOS
9, and press the “A” button while the
ARCHOS logo is displayed. It is ok to
press this button a few times during the
start up as this screen appears for only
a short moment. Attention: BIOS
modifications can have irreversible
consequences for your product.
The ARCHOS 9 has problems connecting to the Internet.
First of all, verify that your modem or
router is on and functioning correctly.
Also check that there is a WiFi
connection (WiFi icon in the system
tray, in the bottom right corner of the
screen) or that the ARCHOS 9 detects a
WiFi signal. Make sure that the WiFi
module is turned on by holding on the
“A” button and pressing on the top
mouse button (on the left side of the
device). Also try to bring your ARCHOS
9 closer to the modem/router to make
sure that it is not a reception problem.
Verify that the key (WEP, WPA, WPA2,
etc.) you entered on the ARCHOS 9 is
the same as the one configured on your
WiFi modem/router. You can also try
connecting to the WiFi using a friend’s
laptop to see if it is your WiFi
modem/router or Windows® on the
ARCHOS 9 that is causing the problem.
For more details, check the
documentation that came with your
modem/router.
I tried to make a recovery point but the Security Center program said
that there is not enough disk space. What should I do?
To create a recovery point, you will first
need to delete the English language
recovery point (only if you are using
Windows® in a non-English language)
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that is already stored on the device,
then create a new recovery point.
To delete the English recovery point:
1)Make sure your ARCHOS is plugged
into the charger/adapter.
2)Restart your ARCHOS and during the
blue screen that shows the Security
Center, a message indicating to press
the keyboard button will appear. Press
the keyboard button on the left side of
the computer at this time. The Security
center program will start up.
3)Using the trackpoint and the mouse
buttons of the ARCHOS 9, select
'System Restoration' and then the 'Start
Rescue' button.
4)You will see the 'Full System Restore
Image' highlighted. Press on 'Delete'.
5)When finished, select 'Exit' to leave
the program and then select 'Restart' to
start up Windows®.
To create a new recovery point:
1)From the Windows® desktop, start
the program 'Security Center'.
2)Select 'System Backup and
Restoration' and then select 'System
Backup'.
3)Enter a descriptive name such as
"Steve's Backup" and then select 'Next'.
4) The system will then save a
restoration point and if ever you need
to restore Windows®, it will do so in the
same Language.
The device won’t start.
This may happen if your battery is
empty. Connect the supplied power
cord to the ARCHOS 9 Power connector
and to a wall outlet. Hold the Power
button for 3 seconds to start the device.
The Power status indicator, on the left
side of the device will turn on.
The device freezes while using an application.
Press the “A” button (the equivalent of
pressing “Ctrl+Alt+Del” on a regular
keyboard) and select “Start Task
Manager”. Under the “Applications” tab,
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select the application you are having
problems with, and click on “End Task”.
If this does not work, you can try to
force the ARCHOS 9 to shut down by
holding the Power button until the
system turns off.
How can I restore Windows® in a language other than English?
If you have not created a restoration
point in the non-English language, it is
not possible to restore Windows in that
other language.
My WiFi router/modem is on and working, but it does not show up in the
list of wireless networks. What’s wrong?
First make sure the WiFi is enabled on
your ARCHOS 9. It could be that the
WiFi modem/router is hiding its SSID
(the name of the modem/router). This is
done for security purposes sometimes.
You can change this on the WiFi
modem/router (see its instructions) so
that it broadcasts its SSID (and then
you’ll see it in the list on your ARCHOS
9).
Every time I turn on the ARCHOS, the WiFi/Bluetooth® connection is off.
Why?
This is normal. To save energy, the
ARCHOS always starts up with the
WiFi/Bluetooth® set to off. You must
activate it manually by holding on the
“A” button and pressing on the top
mouse button (on the left side of the
device).
How can I install a printer on the ARCHOS 9?
When you purchase a printer, it usually
comes with an installation CD. The
installation software for your printer is
also downloadable from the web site of
the printer manufacturer. Alternatively,
you can purchase a standard external
USB CD-ROM reader which you can then
plug into the ARCHOS and install the
printer software from the CD.
Why does my hard drive show less than 60GB when I look at its
properties?
Part of the space on the hard drive is
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used for the hidden restoration
partition. That is, in the case that you
need to restore your ARCHOS
completely to its original factory state,
the ARCHOS will use this hidden
partition (which cannot be used
otherwise) to restore your device.
During the Installation wizard, the virtual keyboard is not displayed.
How do I type text?
During the Installation wizard, tap on
the “Ease of access” icon
(bottom left
of the screen), then select “Type
without the keyboard (On-Screen
Keyboard)” to bring up the Windows®
keyboard.
The device won’t shutdown.
If the ARCHOS cannot be shutdown via
the Start menu > Shutdown item, you
can force the device to shut down by
holding the Power button until the
system turns off.
Why is the restoration for Windows® only in English?
Some of the first models of the ARCHOS
9 have only an English Windows®
recovery. Later versions do not have a
recovery partition because including
recoveries for all languages would take
up the space of the entire hard drive of
the device.
I can’t change the wallpaper (background image) of my ARCHOS 9.
Why?
Windows® 7 Starter Edition does not
allow it.
When I tap twice rapidly on an icon, it doesn't always open the item.
What's wrong?
Open up the « eGalaxTouch » program
(from the desktop), select the “Setting”
tab, and increase the “Double Click
Area” parameter.
When I first started up the product, I selected the wrong language. How
can I change it?
As soon as you select your language
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during the installation wizard, it’s no
longer possible to change it back. The
restoration system allows you to
reinstall Windows® 7 Starter Edition
only in English.
The cursor on the screen doesn't align with my finger. What's wrong?
Open up the « eGalaxTouch » program
(from the desktop), select the “Tools”
tab, and recalibrate your screen.
Several calibration options are
available.
Some HD videos cannot play or stutter. What’s wrong?
In terms of HD video playback, the
ARCHOS 9 is compatible with the H264
HP (high profile) 1080p HD video
format. For optimal video playback, only
use the video players and the
Windows® 7 codecs that came with
your device. The video codecs included
by default with Windows® 7 allow one
to play most of the current video
formats.
It is difficult to slide the scroll bar on the right edge of the screen. What
can be done?
Open up the « eGalaxTouch » program
(from the desktop), select the “Edge
compensation” tab, and adjust the right
edge of the touch screen (“Right”
parameter) to give a wider area of
sensitivity. Adjust it to 120% or so. It is
also possible to adjust the sensitivity
area of the other screen edges.
Unique solution ID: #1275
Author: Admin FAQ
Last update: 2015-05-05 15:58
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