Arris Touchstone TG3452 Manual

READY-SET-INSTALL
KIT
Internet: Gateway Instruction Guide
Arris TG3452

WELCOME!
Thanks for choosing Atlantic Broadband as your new internet provider!
We’re excited to deliver our high-speed internet and WiFi services
directly into your home.
In this box, you’ll find everything you need to start utilizing our
reliably fast internet for all your gaming and streaming needs.
Thanks again for choosing Atlantic Broadband and enjoy your
new internet service!

BEFORE YOU BEGIN:
• If you are setting up multiple products today, complete the setup of
your gateway first.
• If you are installing TiVo®too, you will want to set up your gateway
near the TV where you will install your TiVo device.

FOLLOW THESE INSTRUCTIONS TO SET
UP YOUR INTERNET SERVICE.
Difficulty: Moderate Time to Complete: Under 20 Minutes
Power CordCoaxial CableEthernet CordGateway
WHAT YOU’LL NEED:
Note: If you have ordered Atlantic Broadband home phone service, you will also need a phone cord, which will be included.
Follow the separate phone instructions after you have completed the Gateway installation.

HOW TO SET UP YOUR GATEWAY:
Follow the steps below to connect your new gateway, the all-in-one device
that allows you to utilize both wired and wireless (WiFi) devices.
Note: If you’re connecting Atlantic Broadband phone service, use the phone cord to connect your phone to the gateway .
Locate the cable wall
outlet (coaxial) in a central
location in your home. It will
look like this:
1 2
3
4
Connect coaxial cable from the
wall to the gateway (insert the
connector and turn the barrel to
tighten).
Connect the power cord from the gateway to the wall outlet. The gateway will update
once powered on, which could take 10-15 minutes and your device may reboot. Once the
top light is glowing steady, it’s ready to use.
If you’re connecting a wired device, use the ethernet cord provided from the gateway to the
back of the device .

Phone Cord
Power Cord
Coaxial Cable
Ethernet Cord

STEPS TO CONNECT TO WIFI:
To connect to your new WiFi network, you can keep the default WiFi network
names and password OR you can rename them. To connect to the default
WiFi network:
Look for the label on the bottom of
your gateway (example shown here).
You’ll see both 2.4GHz and 5GHz
“SSIDs” (5G SSID is in the yellow
box), as well as a “Pre-Shared Key”
or password (Pre-Shared Key for both
networks in the blue box).
1

2Go to “Settings” on a smartphone or laptop.
Repeat steps 2 and 3 to connect all the wireless devices in your home to your new WiFi network.
4
3
Locate the unique 5G SSID on your gateway, and then select it from your available WiFi networks
list. If you don’t see the 5G SSID listed, select the 2.4G SSID instead. Then input the password or
“Pre-Shared Key” from your label. Your device is now connected to your home WiFi network!
Note: To rename your new WiFi networks, please visit atlanticbb.com/ArrisGatewayInstall for further instructions.

We hope you enjoy your new internet service. If you have
any questions, we’re here to help you answer them
24-hours a day, 7 days a week.
Need additional support? Please visit
atlanticbb.com/ArrisGatewayInstall to check out
online resources or call 1-844-579-0697 for assistance.
Thank you again for choosing Atlantic Broadband!
Review our terms of service and privacy policy by visiting atlanticbb.com. TiVo is a registered trademarks of TiVo Brands LLC.
©2020 Atlantic Broadband. All Rights Reserved. Atlantic Broadband and the Atlantic Broadband logo are registered trademarks
of Atlantic Broadband Finance LLC.

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