Ascotel 2025 User guide

2025
2045
2065
Ascotel® IntelliGate® Communications Systems
Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
System Manual

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
2
syd-0204/1.7 – I7.9 – 12.2009
1 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
1. 1 About the products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
1. 2 About this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
1. 3 Commissioning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
1. 4 During Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
1. 5 Data protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 Expansion Stages and System Limits . . . . . . . . . . . . . . . . . . . . . . . 22
3. 1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
3. 2 System Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
3. 3 Basic Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
3. 3. 1 Basic system 2025/2045. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
3. 3. 2 Basic system 2065 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
3. 3. 3 System cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
3. 4 Power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
3. 4. 1 Power supply module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
3. 4. 2 Auxiliary Terminal Power Supply (ATPS) . . . . . . . . . . . . . . . . . . . . . . . . . .29
3. 5 Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
3. 5. 1 Trunk cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
3. 5. 2 Terminal cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
3. 5. 3 Special cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
3. 6 Ethernet switch upgrade set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
3. 7 System Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
3. 7. 1 General System Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
3. 7. 2 Terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
3. 7. 3 Terminal and network interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
3. 7. 4 Licence-related system limits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
3. 7. 5 Power supply-related limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
3. 7. 5. 1 Supply power available for terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
3. 7. 5. 2 Limits per terminal interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
4 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
4. 1 Mounting the PBX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
4. 1. 1 Location requirement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
4. 1. 2 Safety regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
4. 1. 3 Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
4. 1. 4 Cabinet mounting (Vertically in 19" system Cabinet) . . . . . . . . . . . . . .59
Content

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
3
syd-0204/1.7 – I7.9 – 12.2009
4. 1. 5 Horizontal mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4. 1. 6 Rack version Ascotel® IntelliGate® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4. 1. 6. 1 Basic Front Panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
4. 1. 6. 2 Expansion Front Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
4. 1. 6. 3 Additional 19" Plug-in Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
4. 1. 6. 4 Connection Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
4. 2 Earthing and protecting the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
4. 2. 1 Connecting the earthing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
4. 2. 2 Connecting the cable screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
4. 2. 3 Connecting the cable screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
4. 3 PBX power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
4. 3. 1 230 VAC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
4. 3. 2 External Auxiliary Terminal Power Supply (ATPS) . . . . . . . . . . . . . . . . . 74
4. 3. 2. 1 Mounting the ATPS system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
4. 3. 3 Uninterruptible power supply (UPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
4. 3. 3. 1 UPS with UPS-12V module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
4. 3. 3. 2 External UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
4. 4 Equipping the PBX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
4. 4. 1 Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
4. 4. 1. 1 System cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
4. 4. 1. 2 Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
4. 5 Component Mounting Rules and Examples . . . . . . . . . . . . . . . . . . . . . . 83
4. 5. 1 Component mounting rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
4. 5. 2 Examples of component placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
4. 6 Connecting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
4. 6. 1 Direct connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
4. 6. 2 Indirect connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
4. 6. 2. 1 Connection via main distribution board . . . . . . . . . . . . . . . . . . . . . . . . . 89
4. 6. 2. 2 Connection to a universal building cable installation (UBC) . . . . . . . 90
4. 7 Cabling interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
4. 7. 1 Interfaces on the mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
4. 7. 2 Port addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
4. 7. 3 Network Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
4. 7. 3. 1 Basic access T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
4. 7. 3. 2 Primary Rate Access T2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
4. 7. 3. 3 Network interfaces a/b . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
4. 7. 4 Terminal interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
4. 7. 4. 1 AD2 terminal interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
4. 7. 4. 2 S terminal interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
4. 7. 4. 3 a/b terminal interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
4. 7. 5 Special Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
4
syd-0204/1.7 – I7.9 – 12.2009
4. 7. 5. 1 Door intercom system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
4. 7. 5. 2 Switch group interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
4. 7. 5. 3 Freely connectable relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
4. 7. 5. 4 Ethernet Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
4. 7. 5. 5 Audio interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
4. 7. 5. 6 General bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
4. 7. 5. 7 V.24 interface on the mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
4. 7. 5. 8 V.24 interface on the Pocket Adapter (PA) . . . . . . . . . . . . . . . . . . . . . . 150
5 Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
5. 1 AIMS Configuration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
5. 1. 1 AIMS Shell .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
5. 1. 2 AIMS Managers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
5. 1. 3 Auxiliary applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
5. 2 Access types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
5. 3 User Access Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
5. 3. 1 User accounts and authorization profiles . . . . . . . . . . . . . . . . . . . . . . . 163
5. 3. 1. 1 First-start user account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
5. 3. 1. 2 Predefined authorization profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
5. 3. 1. 3 Administration rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
5. 3. 1. 4 Interface access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
5. 3. 1. 5 User accounts during version transfers. . . . . . . . . . . . . . . . . . . . . . . . . . 166
5. 3. 2 Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
5. 3. 2. 1 Initialization password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
5. 3. 2. 2 Password syntax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
5. 3. 2. 3 Change password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
5. 3. 2. 4 Incorrect password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
5. 3. 2. 5 Lost password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
5. 3. 3 Access using the System Assistant on the Office 45 . . . . . . . . . . . . . 168
5. 3. 4 Password-free access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
5. 3. 5 Automatic exit from the configuration . . . . . . . . . . . . . . . . . . . . . . . . . 169
5. 3. 6 Access log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
5. 4 Enabling remote access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
5. 4. 1 Access enabled by local users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
5. 4. 2 */# procedure for remote access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
5. 4. 3 Function keys for remote access authorization. . . . . . . . . . . . . . . . . . 172
5. 5 Exchanging data between PBX and PC . . . . . . . . . . . . . . . . . . . . . . . . . 172
5. 5. 1 Working offline (AIMS database) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
5. 5. 2 Working online (PBX database). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
5. 5. 3 Import / Export Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
5. 6 Configuration Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
5. 6. 1 System initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
5
syd-0204/1.7 – I7.9 – 12.2009
5. 6. 1. 1 Hardware-induced initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
5. 6. 1. 2 Software-induced initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
5. 6. 2 Preparing Configuration with AIMS Offline. . . . . . . . . . . . . . . . . . . . . . 178
5. 6. 3 Configuration with AIMS (online) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
5. 6. 4 Activating the licences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
5. 6. 5 Reading initialization values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
6 Operation and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
6. 1 Data Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
6. 1. 1 What data is stored where. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
6. 1. 1. 1 System software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
6. 1. 1. 2 Data of the PBX File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
6. 1. 1. 3 Boot software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
6. 1. 1. 4 Configuration data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
6. 1. 1. 5 System-specific data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
6. 1. 2 Updating configuration data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
6. 1. 2. 1 Maintaining configuration data with AIMS . . . . . . . . . . . . . . . . . . . . . . 184
6. 1. 2. 2 Deleting terminal configuration data . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
6. 2 Update Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
6. 2. 1 System software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
6. 2. 1. 1 AIMS Upload Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
6. 2. 1. 2 Standard upload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
6. 2. 1. 3 Emergency Upload of the system software. . . . . . . . . . . . . . . . . . . . . . 190
6. 2. 2 Updating the PBX boot software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
6. 2. 3 Software of corded system terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
6. 2. 4 Software for DECT systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
6. 3 Hardware update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
6. 3. 1 Preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
6. 3. 1. 1 Inform users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
6. 3. 1. 2 Prebar the system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
6. 3. 1. 3 Disconnect system power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
6. 3. 2 Licenses and EIM cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
6. 3. 2. 1 Licences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
6. 3. 2. 2 EIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
6. 3. 3 Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
6. 3. 3. 1 Installing and removing cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
6. 3. 3. 2 Special cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
6. 3. 4 System cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
6. 3. 4. 1 Flash card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
6. 3. 4. 2 RAM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
6. 3. 4. 3 EIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
6. 3. 4. 4 Processor card MPC-8260 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
6
syd-0204/1.7 – I7.9 – 12.2009
6. 3. 5 Power supply module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
6. 3. 6 Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
6. 3. 7 Replacing system terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
6. 3. 7. 1 Corded system terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
6. 3. 7. 2 DECT terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
6. 4 Generation Change. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
6. 4. 1 System Upgrade 2025/2045 from I5.x to I6.x (x<5) . . . . . . . . . . . . . . 210
6. 4. 2 System Upgrade 2065 from I5.x to I6.x (x<5) . . . . . . . . . . . . . . . . . . . . 210
6. 4. 3 System Upgrade from I6.x (x<5) to I6.5 . . . . . . . . . . . . . . . . . . . . . . . . . 211
6. 4. 4 System Upgrade 2025/2045 / 2065 from I6.5 to I6.6 . . . . . . . . . . . . . 213
6. 4. 5 System Upgrade from I6.6 to I7.x (x<5) . . . . . . . . . . . . . . . . . . . . . . . . . 214
6. 4. 6 System Upgrade from I6.6 or I7.x (x<5) to I7.5. . . . . . . . . . . . . . . . . . . 214
6. 4. 7 System Upgrade from I7.5 to I7.x (x>5) . . . . . . . . . . . . . . . . . . . . . . . . . 216
6. 4. 8 System Downgrade I6.x (x<5) to I5.x. . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
6. 4. 9 System Downgrade from I6.5 to I6.x (x<5) . . . . . . . . . . . . . . . . . . . . . . 217
6. 4. 10 System Downgrade from I6.6 to I6.5. . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
6. 4. 11 System Downgrade from I7.x (x<5) to I6.6 . . . . . . . . . . . . . . . . . . . . . . 219
6. 4. 12 System Downgrade from I7.5 to I7.x (x<5) . . . . . . . . . . . . . . . . . . . . . . 219
6. 4. 13 System Downgrade from I7.x (x>5) to I7.5 . . . . . . . . . . . . . . . . . . . . . . 220
6. 5 Operations supervision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
6. 5. 1 Event message concept. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
6. 5. 1. 1 Event types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
6. 5. 1. 2 Event tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
6. 5. 1. 3 Signal destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
6. 5. 1. 4 SNMP destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
6. 5. 2 System Event Manager SEM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
6. 5. 3 Operating state and error displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
6. 5. 3. 1 Status display – basic system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
6. 5. 4 Basic system self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
6. 5. 4. 1 Switch positions of the HEX rotary switch. . . . . . . . . . . . . . . . . . . . . . . 243
6. 5. 4. 2 Entering rotary switch sequences using the example of the
initialization function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
6. 5. 5 Other aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
6. 5. 5. 1 Maintenance menu on the Office 45. . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
6. 5. 5. 2 AD2 Monitor pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
6. 5. 5. 3 Fault & Maintenance Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
6. 5. 5. 4 System Event Manager SEM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
6. 5. 5. 5 Measuring equipment for cordless systems. . . . . . . . . . . . . . . . . . . . . 248
6. 5. 6 Error causes and error handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
6. 5. 6. 1 Output of error codes in the PBX and on the Crystal. . . . . . . . . . . . . 248
6. 5. 6. 2 Error coding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
7
syd-0204/1.7 – I7.9 – 12.2009
7 Annex. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
7. 1 Systematic Designation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
7. 2 Rating Plate and Designation Stickers . . . . . . . . . . . . . . . . . . . . . . . . . . 252
7. 3 Equipment Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
7. 4 Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
7. 4. 1 Basic Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
7. 4. 2 Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
7. 4. 3 Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
7. 5 Functions and Products No Longer Supported . . . . . . . . . . . . . . . . . . 258
7. 6 Licensing information of third-party software products . . . . . . . . . 259
7. 7 Documents and Help Systems with Further Information. . . . . . . . . 260

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
8 Safety Information
syd-0204/1.7 – I7.9 – 12.2009
1SafetyInformation
This Chapter contains information about the Ascotel® IntelliGate® product and this
document itself as well as definitions relating to safety and general considerations. In-
formation about commissioning, operation and data protection are other topics in this
chapter. Please read this safety information carefully.
1. 1 About the products
Purpose and function
Ascotel® IntelliGate® is an open, modular and comprehensive communication sys-
tem that comprises the basic system, a multitude of expansion cards and modules,
and a complete series of system terminals including IP system terminals.
The system and all its parts were designed to cover the full spectrum of communi-
cation requirements of businesses and organizations using a single convenient so-
lution. The individual parts of the system as a whole are coordinated and must not
be used for other purposes or replaced by outside parts (unless for the connection
of other approved networks, applications and terminals to the interfaces provided
specially for that purpose).
Data protection
Unencrypted phone calls made in the IP network can be recorded and played back
by anyone with the right resources. You should therefore prioritise the use of sepa-
rate leased lines for WAN links via which calls from IP or SIP phones are transmitted
or encrypt the IP packets, for instance using VPN (Virtual Private Network).
Trademarks
The software and hardware designations referred to in this document are regis-
tered trademarks and are subject to statutory provisions.
Ascotel® and IntelliGate® are registered trademarks of Aastra Technologies Limited.
All other trademarks are trademarks of their respective proprietors.
User information
Your system and individual components ship with safety instructions, product in-
formation and (quick) user’s guides. Other device-specific information may also be
supplied. You can find these documents and up-to-date versions of all the system
manuals available for this system at http://www.aastra.com/docfinder. More infor-

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
Safety Information 9
syd-0204/1.7 – I7.9 – 12.2009
mation on your device can be found at http://www.aastra.com or in your dealer’s
documentation and homepage.
It is your responsibility to acquaint yourself with the functional scope, operation
and proper use of both the system and its components.
•Check to ensure that you have all the user information available for your device,
that it corresponds to your version of the system and its components, and that it
is up-to-date.
•Read the user information carefully before configuring your system and putting
it into operation.
•Keep the user information at hand and refer to it whenever you are in doubt
about how to operate the system or its components.
•If you pass on your system or its components to others, make sure you enclose
the accompanying user information.
Exclusion of Liability
Ascotel® IntelliGate® was manufactured in accordance with ISO 9001 quality guide-
lines. The relevant user information has been compiled with the utmost care. The
functions of the product and of all part products have been checked and released
as a result of extensive approval tests. Nonetheless errors cannot be entirely ex-
cluded. The manufacturers shall not be liable for any direct or indirect damage that
may be caused by incorrect handling, improper use, or any other faulty behaviour
on the part of a product. Potential areas of particular risk are signalled in the appro-
priate sections of the user information. Liability for loss of profit shall be excluded
in any case.
Usage of third party software
The Ascotel® IntelliGate® systems and the relevant software components include or
are partially based on third party software. The licence information of the third
party products is listed in the Chapter 7. 6.
1. 2 About this document
This System Manual contains information on the expansion stages, system limits,
installation, configuration, running and maintenance of Ascotel® IntelliGate® sys-
tems as well as their technical data. The system functions and features, the DECT
planning, the descriptions of interfaces and system terminals as well as the possi-
bilities for networking several systems into a private network (PISN) or an Ascotel®

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
10 Safety Information
syd-0204/1.7 – I7.9 – 12.2009
IntelliGate® Net (AIN) are not part of this Manual. They are described in separate
documents.
The System Manual is intended for planners, installers and system managers of tel-
ephone installations. A basic knowledge of telephony, in particular of ISDN and IP
technology, is required to understand the content of the System Manual.
The System Manual is available only in electronic form as a document in Acrobat
Reader format, and can be printed out. Navigation in PDF format is based on the
bookmarks, table of contents, cross references and index. All these navigation aids
are linked, i.e. a mouse click takes you directly to the corresponding places in the
Manual. We have also ensured that the page numbering in the PDF navigation cor-
responds to the page numbering of the Manual, making it much easier to jump to a
particular page.
Referenced menu entries and parameters appearing on terminal displays or in
AIMS (Ascotel® Information Management System) are highlighted in italics and in
colour for a clearer orientation.
Document information
• Document number: syd-0204
•Documentversion:1.7
• Valid for systems as of: I7.9
• © 12.2009
• In PDF Viewer, click on this link to download the latest version of this document:
https://pbxweb.aastra.com/doc_finder/DocFinder/syd-0204_en.pdf?get&DNR=syd-0204

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
Safety Information 11
syd-0204/1.7 – I7.9 – 12.2009
General Considerations
Special symbols for additional information and document references.
Note
Failure to observe information identified in this way can lead to equip-
ment faults or malfunctions or affect the performance of the system.
Tip
Additional information on the handling or alternative operation of equip-
ment.
See also
Reference to other chapters within the document or to other documents.
Ascotel® IntelliGate® Net:
Particularities that have to be observed in an AIN.
Safety Considerations
Special hazard alert messages with pictograms are used to signal areas of particular
risk to people or equipment.
Hazard
Failure to observe information identified in this way can put people and
hardware at risk through electrical shock or short-circuits respectively.
Warning
Failure to observe information identified in this way can cause a defect to
a module.
Warning
Failure to observe information identified in this way can lead to damage
caused by electrostatic discharge.

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
12 Safety Information
syd-0204/1.7 – I7.9 – 12.2009
1. 3 Commissioning
Completeness
Check for completeness when unpacking the delivered system. Complaints are to
be settled within an appropriate period.
Damaged Components
Check the components for damage. Damaged systems or components must not be
put into operation.
Foreign Matter in the Hardware
If objects or liquids have penetrated the equipment and/or modules, said equip-
ment and/or modules must not be put into operation.
Hazard:
There is a risk of electrical shock or short-circuits if the hardware is dam-
aged in any way or if liquids or objects get inside the equipment.
Immediately disconnect the system from the mains as well from the UPS.
Electrostatic Discharge
Warning:
The system's reliability can be adversely affected by electrostatic dis-
charges caused by touching electronic components and elements, and
subsequent damage can result. Always observe the ESD guidelines.
Mounting Instructions
Observe the following stipulations when installing the system:
•Do not expose the system to direct sunlight or other sources of heat (radiators).
Observe the guaranteed temperature range.
•Observe the minimum distances specified in the assembly guidelines.
•To ensure the necessary circulation of air, do not obstruct the system's cooling
ducts.
•The premises in which the system is installed must meet the following require-
ments:
– Protected against water, condensation and humidity
– Well ventilated
– Observance of the permitted humidity range

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
Safety Information 13
syd-0204/1.7 – I7.9 – 12.2009
Hazard:
Explosion hazard through operation in areas subject to explosion haz-
ards.
Do not install the systems in areas subject to explosion hazards.
Installation Instructions
Observe the installation instructions precisely with regard to the components in-
stalled, the earthing concept and the connection of the system.
Observe the electrical limiting values specified in the System Manual when con-
necting third-party equipment such as switchgears, music sources, etc., to the sys-
tem.
1. 4 During Operation
The system is supplied with electrical voltage when in operation. Disconnect the
system from the power supply when work requires opening the inner housing
cover.
Maintenance Work
Any servicing, expansion or repair work is to be carried out only by technical per-
sonnel with the appropriate qualifications.
Replacing Components
Cards and modules should be fitted or removed only once they have been discon-
nected from the power supply. Always use original parts and components exclu-
sively from the Ascotel® range.
PCBs are to be stored and shipped only in the specially designed antistatic packag-
ing.
Cleaning
Clean the equipments with a damp cloth. Never use aggressive detergents.

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
14 Safety Information
syd-0204/1.7 – I7.9 – 12.2009
1. 5 Data protection
During operation the system records and stores personal customer data (call log-
ging). Take the following precautionary measures:
•During configuration, always keep the configuration / planning data contained
on the relevant data carriers under supervision.
•Ensure that only authorized persons have access to the data.
Regulating Access to the System Configuration
To ensure that only authorized persons have access to the system data, consistently
implement the following protective measures:
•Change the passwords at regular intervals and keep them under lock and key
•Regulate remote maintenance access

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
System Overview 15
syd-0204/1.7 – I7.9 – 12.2009
2SystemOverview
This chapter provides a brief overview of the Ascotel® IntelliGate® with its system termi-
nals and application possibilities. In addition, installation versions and positioning in
relation to other Ascotel® products are shown. Finally, we talk about the topics of net-
working possibilities, application interfaces, and connection possibilities.
Introduction
Ascotel® IntelliGate® 2025/2045/2065 is a communications system for professional
use in businesses and organizations operating in all industries with user numbers
ranging between 7 and 400 users or even with up to 600 subscribers in the case of
an Ascotel® IntelliGate® Net (AIN). With its networking capability the system is par-
ticularly well suited for companies that operate in several locations. Coverage can
even be extended to the smallest branch offices at low cost.
Voice communication technology is currently undergoing a major leap forward.
New technologies such as Voice over IP (VoIP) are also used in small and medium-
sized companies. A modern communications system must offer the customer the
option of implementing the new technology or continuing to rely on conventional
telephony. Migrating from conventional to VoIP, with the possibility of using a mix
of both technologies, must be possible at all times.
And that is precisely one of the main strengths of Ascotel® IntelliGate®. As hybrid IP
systems they handle both technologies with similar ease.
With the use of VoIP within the company, voice and data can be transmitted simul-
taneously via the local data network and/or the internet. No further investments
into an additional and cost-intensive telephony installation is required.

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
16 System Overview
syd-0204/1.7 – I7.9 – 12.2009
Basic Systems
Ascotel® IntelliGate® 2025/2045/2065 is a family of communication systems based
on two basic systems. One shared system for Ascotel® IntelliGate® 2025 and 2045,
and a separate system for Ascotel® IntelliGate® 2065.
Fig. 1 Ascotel® IntelliGate® 2025/2045
The basic systems can be expanded with expansion cards. It also includes digital
and analogue trunk and terminal cards as well as special cards, e.g. for the IP Gate-
way, the Voice Mail System, etc. The number of available slots depends on the basic
system.

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
System Overview 17
syd-0204/1.7 – I7.9 – 12.2009
Terminals
The system terminals are characterised by an attractive design, ergonomic opera-
tor convenience and customer-oriented functionality. The broad range of products
ensures there is a suitable model for every use.
Among corded terminals the choice ranges from the cost-effective basic model to
the fully equipped added-feature model. As an option the added-feature models
can be equipped with an alpha keyboard and/or expansion keypads. Handsets are
available in the form of elegant lightweights or in a sturdy, splashwater-resistant
version The system terminals are connected directly to an Ethernet interface on the
PBX, making the IP infrastructure available for telephony uses. Special models (soft-
phones and hardphones) are also available for telephone switching. The Pocket
Adapter serves to connect a PC to a terminal interface.
Tab. 1 Area of application for system terminals
Area of application
Office 10 Office 25 Office 35 Office 45/45pro Aastra 5360 Aastra 5370 Aastra 5380 Aastra 5360ip Aastra 5370ip Aastra 5380ip Office 135/135pro Aastra 610d Aastra 620d Aastra 630d Office 160pro/ Office 160Safeguard/ Office 160ATEX/ Office 1560 Office 1560IP Office 1600 Office 1600IP OfficeSuite Aastra 2380ip
System terminal on AD2 ✓✓✓✓✓✓✓––––––––––1)
1) Combination of Softphones on the PC with an (AD2) system terminal.
–1) –1) –
SystemterminalontheIPnetwork –––––––✓✓✓ ––––––––✓–✓–✓
Handset(cordless) ––––––––––✓✓✓✓✓✓✓ ––––––
Softphone(onPC) –––––––––––––––––1) ✓1) ✓1) ✓
Wall mounting possible ✓✓✓–✓✓✓✓✓✓ –––––––––––––
Use as a key telephone – – ✓✓–✓✓–✓✓ –––––––––––––
Use as Operator Console – – – ✓––2)
2) Requires an Aastra M535 expansion keypad
––2) –––––––✓✓––––
System settings possible – – – ✓–––––––––––––––––––
Workshop, building site, heavy
industry
–––––––––––––✓✓✓✓ ––––––
Surveillanceandsecurityservices –––––––––––––✓–✓✓ ––––––
Environment subject to explosion
hazards
––––––––––––––––✓––––––

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
18 System Overview
syd-0204/1.7 – I7.9 – 12.2009
Installation versions
Ascotel® IntelliGate® is available for wall mounting and in a 19” rack version for in-
stallation in a communication cabinet.
Fig. 2 Ascotel® IntelliGate® 2065R Rack version
Positioning
Applications range from small and medium-sized companies and branches (Asco-
tel® IntelliGate® 2025/2045) to large sized companies (Ascotel® IntelliGate® 2065).
The diagram below shows the positioning in relation to the number of users com-
pared with other Ascotel® products. The information relates to non-networked
stand-alone systems.
Fig. 3 Product overview in relation to the number of users
.UMBEROFSUBSCRIBERS
!
!

 
!
           
ISY,INK

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
System Overview 19
syd-0204/1.7 – I7.9 – 12.2009
Networking Possibilities
The networking of several systems is possible both in a private network (PISN) and
in an Ascotel® IntelliGate® Net (AIN). It is possible to combine systems of the family
Ascotel® IntelliGate® 2025/2045/2065 and Ascotel® IntelliGate® 150/300.
Ascotel® IntelliGate® adapts easily to any company structure with the integration of
external workstations with IP system terminals, of cordless handsets via DECT/
WLAN, and of corded analogue or digital terminals and CTI workstations.
Digital or analogue network interfaces are used for the connection to the digital
public network (ISDN/SIP) or the analogue public network (POTS).
Fig. 4 Satellites in an Ascotel® IntelliGate® Net (AIN)
Office 1600IP
Office 1560IP
Office 70IP-b
WiFi
Mobility
Remote OfficeRemote Office
Head OfficeHead Office
(Master(Master))
Workplaces
Voice
DECT
CTI
Branch OfficeBranch Office
(Satellite)(Satellite)
Networking
over IP
Data/Voice
WLAN

Ascotel® IntelliGate® 2025/2045/2065 as of I7.9
20 System Overview
syd-0204/1.7 – I7.9 – 12.2009
Application interfaces
The most important interface for own and third-party applications is the interface
of the Open Interfaces Platform (OIP). This open interface allows the applications to
be deeply integrated with telephony. The user is then able to benefit from a highly
convergent complete system (telephony and IT system). Third-party applications
can also be integrated into Ascotel® IntelliGate® without OIP using different inter-
faces (Ethernet, ISDN, V.24).
Fig. 5 OIP as middleware between Ascotel® IntelliGate®, external data sources and applications
OIP supports the connection of external directories and it is also possible to set up
alarming and messaging systems.
Several Ascotel® IntelliGate® systems can be connected to an OIP server. It is then
possible for instance to obtain network-wide call logging for all the systems, to dis-
play call charge information on the system terminals and to display status on the
busy lamp field of the PC Operator for all the users connected.
/)04OOLBOX )03OFTPHONES /)04!0)
3ERVICE0OVIDER
RD0ARTY
!PPLICATION
/PEN)NTERFACES0LATFORM/)0
!SCOTEL)NTELLI'ATE %XTERNAL
$IRECTORIES
!UTOMATION
AND!LARM3YSTEMS
/)0#ONNECTORS