Panasonic KX-VC500 User manual

Model No. KX-VC500
User Manual
Thank you for purchasing a Panasonic HD Visual Communication Unit.
Please read this manual carefully before using this product and save this manual for future use.
In this manual, the suffix of each model number (e.g., KX-VC500EX) is omitted unless necessary.
HD Visual Communication Unit

Introduction
Feature Highlights
DCE
*1
DCE
*1
Video camera
Display
Microphone
Router
Internet
Router
Microphone
Video camera
Display
*1 DCE: Data Circuit-terminating Equipment
Lifelike Visual Communication
You can experience lifelike visual communication with smooth, high-quality video and clear stereo*2 sound.
*2 If using 2 or more microphones, stereo output can be enabled through system settings (only when Boundary
Microphones are connected). (Page 66)
Simply Operated Visual Communication
You can easily begin a video conference call by pressing the KX-VC500’s One-Touch Connection button
followed by the Start button. (Page 28)
Home Electronics-style Remote Control Operation and Simple, Easy to
Understand Graphical User Interface
You can make settings and perform operations using familiar remote control operations and a simple, easy to
understand interface.
Stabilised Communication Quality
In periods of network congestion, automatic packet transmission rate quality control prevents packet loss to
maintain a video conference call’s image and sound quality. This allows visual communication with stabilised
communication quality even over an internet connection.
2 User Manual
Introduction

Selectable Video Source
By connecting your computer or video camera to the KX-VC500, you can show your computer’s screen or
video camera image to video conference call participants. (Page 49, Page 52)
Encrypted Communication
Packets sent for video conference calls can be encrypted to prevent packet leaks, tampering, or
eavesdropping.
Trademarks
•HDMI is a trademark or registered trademark of HDMI Licensing LLC in the United States and other
countries.
•This product is licensed under the AVC Patent Portfolio License. This license permits the end user to
perform, for personal and non-commercial use, only the following actions:
–Encode video in compliance with the AVC Standard (below, "AVC Video").
–Decode AVC Video that was encoded by a consumer engaged in both personal and non-commercial
activity.
–Decode AVC Video obtained from a video provider licensed to provide AVC Video.
Additional information may be obtained from MPEG LA, LLC. See http://www.mpegla.com.
•All other trademarks identified herein are the property of their respective owners.
Open Source Software
Parts of this product use Open Source Software supplied based on the conditions of the Free Software
Foundation’s GPLs and/or LGPLs and other conditions. Relevant conditions apply to this software. Therefore,
please read license information about GPLs and LGPLs, and information about other Open Source Software
in the included CD-ROM before using this product. Also, some software parts of this product are licensed under
the MOZILLA PUBLIC LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give
to any third party who contacts us at the contact information provided below, for a charge of no more than the
cost of physically distributing source code, a complete machine-readable copy of the corresponding source
code and the copyright notices covered under GPL, LGPL, and MPL. Please note that software licensed under
GPL, LGPL, and MPL is not under warranty.
Contact Information
http://www.panasonic.net/
User Manual 3
Introduction

Table of Contents
For Your Safety ........................................................................................6
For Your Safety .................................................................................................................6
Before Operation ....................................................................................10
Notes about Operation ...................................................................................................10
Data Security ...................................................................................................................11
Privacy and Right of Publicity .......................................................................................11
Precaution ...............................................................................................12
Precaution ........................................................................................................................12
Preparation .............................................................................................14
Part Names and Usage ...................................................................................................14
Main Unit (Front) ............................................................................................................14
Main Unit (Back) .............................................................................................................15
Remote Control ..............................................................................................................16
Boundary Microphone (Optional Accessory) ..................................................................17
LED Patterns ..................................................................................................................18
Screen Standby ..............................................................................................................18
Connecting the KX-VC500 ..............................................................................................20
Turning the Power On/Off ..............................................................................................24
Screen Display ................................................................................................................25
Home Screen (Idle Screen) ............................................................................................25
Menu Screen (Idle Screen) ............................................................................................26
Video Conference Call Screen .......................................................................................27
Starting a Video Conference .................................................................28
Making a Video Conference Call ....................................................................................28
Calling Using Speed Dial (2-party Conference/3-party Conference/4-party
Conference) ....................................................................................................................28
Calling from the Contact List (2-party Conference/3-party Conference/4-party
Conference) ....................................................................................................................31
Calling by Entering an IP Address ..................................................................................33
Calling from the Call History ...........................................................................................35
Answering a Video Conference Call ..............................................................................37
Changing the Screen Layout ................................................................39
Changing the Screen Layout during a 2-party Video Conference Call ......................39
Changing the Screen Layout during a 3-party Video Conference Call ......................40
Changing the Screen Layout during a 4-party Video Conference Call ......................42
Adjusting the Volume and Tone ...........................................................45
Adjusting the Volume .....................................................................................................45
Muting the Microphone ...................................................................................................46
Reducing Microphone Noise ..........................................................................................47
Adjusting the Tone ..........................................................................................................48
Displaying Other Video Sources ..........................................................49
Displaying a Computer’s Screen ...................................................................................49
Displaying the Sub Video Camera’s Image ..................................................................52
Displaying the Connection Status ........................................................56
4 User Manual
Table of Contents

Displaying the Connection Status .................................................................................56
Displaying Unit Information ...........................................................................................57
Contacts and Settings ...........................................................................58
Adding Contacts to the Contact List .............................................................................58
Registering a New Contact .............................................................................................58
Editing Contact Information ............................................................................................59
Deleting a Contact ..........................................................................................................59
Registering a Contact from the Call History ...................................................................60
Changing System Settings .............................................................................................61
Setting the Unit Name ....................................................................................................61
Setting the Date and Time ..............................................................................................62
Making Network Settings ................................................................................................62
Making Sound Settings ..................................................................................................62
Making Connection Settings ...........................................................................................63
Display Unit Information .................................................................................................65
Setting the Mic Position ..................................................................................................65
Making Remote Control Settings ....................................................................................68
Performing a Network Test .............................................................................................69
Performing Self Diagnosis ..............................................................................................69
Performing Remote Maintenance ...................................................................................70
Making Administrator Menu Settings ............................................................................71
Logging in to the Administrator Menu .............................................................................71
Making Language Settings .............................................................................................71
Making Encryption Settings ............................................................................................72
Making Software Update Settings ..................................................................................73
Updating Software ..........................................................................................................73
Making Screen Standby Settings ...................................................................................74
Making Administrator Password Settings .......................................................................75
Performing System Initialisation .....................................................................................75
Making Local Site Settings .............................................................................................76
Registering a Local Site .................................................................................................76
Selecting a Local Site .....................................................................................................77
Editing Local Site Information .........................................................................................77
Deleting Local Site Information ......................................................................................78
Input ........................................................................................................79
Inputting Letters and Numbers ......................................................................................79
Miscellaneous .........................................................................................87
Changing the Remote Control Batteries .......................................................................87
Cleaning the Unit .............................................................................................................88
Additional Information ...........................................................................89
Troubleshooting ..............................................................................................................89
Basic Operation ..............................................................................................................89
Audio ..............................................................................................................................92
System Settings .............................................................................................................93
If These Messages Appear ............................................................................................94
Miscellaneous .................................................................................................................98
Specifications .........................................................................................99
System Specifications ....................................................................................................99
Index............................................................................................................100
User Manual 5
Table of Contents

For Your Safety
To prevent personal injury and/or damage to property,
be sure to observe the following safety precautions.
The following symbols classify and describe the
level of hazard and injury caused when this unit is
operated or handled improperly.
WARNING
Denotes a potential hazard that could result in
serious injury or death.
CAUTION
Denotes a hazard that could result in minor injury or
damage to the unit or other equipment.
The following types of symbols are used to classify
and describe the type of instructions to be
observed. (The following symbols are examples.)
This symbol is used to alert users to a specific
operating procedure that must not be performed.
This symbol is used to alert users to a specific
operating procedure that must be followed in order
to operate the unit safely.
WARNING
General
Follow all warnings and instructions
marked on the unit.
Power and Earth Connection
The power source voltage of this unit is
listed on the nameplate. Only plug the
unit into an AC outlet with the proper
voltage. If you use a cord with an
unspecified current rating, the unit or
plug may emit smoke or become hot to
the touch.
Do not connect the unit to the AC outlet,
AC extension cords, etc., in a way that
exceeds the power rating of, or does not
comply with the instructions provided
with, the AC outlet, AC extension cords,
etc.
To ensure safe operation the power cord
supplied must be inserted into a
standard three-prong AC outlet which is
effectively earthed through the normal
wiring.
The fact that the equipment operates
satisfactorily does not imply that the
power point is earthed and that the
installation is completely safe. For your
safety, if in any doubt about the effective
earthing of the power point, consult a
qualified electrician.
Plug the power cord firmly into an AC
outlet. Otherwise, it can cause fire or
electric shock.
Do not pull, bend, rest objects on, or
chafe the power cord and plug. Damage
to the power cord or plug can cause fire
or electric shock.
6 User Manual
For Your Safety
For Your Safety

To prevent fires, electric shock, injury, or
damage to the unit, be sure to follow
these guidelines when performing any
wiring or cabling:
a. Before performing any wiring or
cabling, unplug the unit’s power cord
from the outlet. After completing all
wiring and cabling, plug the power
cord back into the outlet.
b. Do not place any objects on top of
the cables connected to the unit.
c. When running cables along the floor,
use protectors to prevent the cables
from being stepped on.
d. Do not run any cables under
carpeting.
Do not attempt to repair the power cord,
or plug. If the power cord or plug is
damaged or frayed, contact an
authorised service representative for a
replacement.
Ensure that the plug connection is free
of dust. In a damp environment, a
contaminated connector can draw a
significant amount of current that can
generate heat, and eventually cause fire
if left unattended over an extended
period of time.
Stop operation immediately if the unit
emits smoke, excessive heat, abnormal
smell or unusual noise. These conditions
can cause fire or electric shock.
Immediately turn the unit off, and unplug
the power cord, and contact your dealer
for service.
Do not connect or disconnect the AC
plug with wet hands. Danger of electric
shock exists.
When disconnecting the unit, grasp the
plug instead of the cord. Pulling on a
cord forcibly can damage it, and cause
fire or electric shock.
During thunderstorms, do not touch the
unit and plug. It may cause an electric
shock.
Operating Safeguards
Do not disassemble this unit. Only
qualified personnel should service this
unit. Disassembling the unit may expose
you to dangerous voltages or other risks.
Incorrect reassembly can cause electric
shock.
Do not alter the unit or modify any parts.
Alteration or modification can cause fire
or electric shock.
If metal fragments or water gets into the
unit, turn the unit off and unplug the unit
immediately. Contact your dealer for
service. Operating the contaminated unit
can cause fire or electric shock.
Do not insert objects of any kind into this
unit, as they may touch dangerous
voltage points or short out parts that
could result in a fire or electric shock.
Do not use a unit in the vicinity of a gas
leak to report the leak.
Do not place the remote control in
microwave ovens or on induction
cookware.
Clean the AC plug periodically with a
soft, dry cloth to remove dust and other
debris.
Do not use the supplied power cord with
any other device. It may cause fire or
electric shock.
Never open or remove unit covers that
are screwed with screws. A high-voltage
component can cause electric shock.
User Manual 7
For Your Safety

Unplug the unit from the AC outlet and
have it serviced by qualified service
personnel in the following cases:
a. If the unit does not operate
according to the operating
instructions. Adjust only the controls
that are explained in the operating
instructions. Improper adjustment of
other controls may result in damage
and may require service by a
qualified technician to restore the
unit to normal operation.
b. If the unit has been dropped or the
cabinet has been damaged.
c. If unit performance deteriorates.
If damage to the unit exposes any
internal parts, disconnect the power cord
immediately and return the unit to your
dealer.
Installation
Do not install the unit in any other way
than described in relevant manuals.
Do not touch the unit, AC adaptor, AC
adaptor cord, or AC cord during a
lightning storm.
The AC adaptor should be connected to
a vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to
a ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to
become disconnected.
Only connect the unit to the type of
electric power specified on the label
affixed to the unit. Confirm the type of
electric power supplied to the installation
site if necessary.
Battery
The battery contains diluted sulfuric
acid, a very toxic substance. If the
battery leaks and the liquid inside spills
on the skin or clothing, immediately
wash it off with plenty of clean water. If
the liquid splashes into eyes,
immediately flush the eyes with plenty of
clean water and consult a doctor.
Sulfuric acid in the eyes may cause loss
of eyesight and acid on the skin will
cause burns.
Do not charge, short, heat, break or
throw in a fire, as it may result in the
battery leaking, generating heat, or
bursting.
Do not connect the positive terminal and
the negative terminal of the battery to
each other with any metal object (such
as wire).
Do not carry or store the batteries
together with necklaces, hairpins, or
other metal objects.
Do not mix old and new batteries or
different types of batteries.
Batteries that seem worn down or
damaged should not be used. Using
worn down or damaged batteries may
result in leaking.
Do not use rechargeable batteries.
Take the depleted batteries out of the
remote control. Otherwise, the batteries
may leak.
8 User Manual
For Your Safety

CAUTION
Power
When the unit is not used over an
extended period of time, take the
batteries out of the remote control.
Otherwise, the batteries may leak. Do
not use the leaked batteries.
When the unit is not used over an
extended period of time, switch it off and
unplug it. If an unused unit is left
connected to a power source for a long
period, degraded insulation may cause
electric shock, current leakage, or fire.
The unit should be used only with the
power cord enclosed with the unit.
Installation
The unit should be kept free of dust,
moisture, high temperature (more than
40 °C) and vibration, and should not be
exposed to direct sunlight.
Place this unit on a flat surface. Serious
damage and/or injury may result if the
unit falls.
Allow 10 cm clearance around the unit
for proper ventilation.
Do not place the unit in an area close to
fire. Doing so may cause fire.
Battery
Be sure to use the specified type of
batteries only.
Ensure that batteries are installed with
correct polarity. Incorrectly installed
batteries can burst or leak, resulting in
spillage or injuries.
This product contains batteries. Replace
only with the same or equivalent type.
Improper use or replacement may cause
overheating, rupture or explosion
resulting in injury or fire. Dispose of used
batteries according to the instructions of
your local solid waste officials and local
regulations.
When replace the batteries for the
remote control, use R6 (AA) type dry
cell.
Do not install the battery backwards so
that the polarity is reversed.
User Manual 9
For Your Safety

Notes about Operation
Please pay attention to the following points when using
this device:
1. Please contact your dealer for installing,
upgrading, or repairing this device.
2. Do not forcefully hit or shake this device.
Dropping or bumping this device can damage or
break this device.
3. Do not place this device in a freezer or other
location where it is exposed to cold
temperatures.
Doing so may result in damage or malfunctions.
4. Place this device at least 2 m away from radios,
office equipment, microwave ovens, air
conditioning units, etc.
Noise from electronic devices can cause static and
interference in other devices.
5. Do not place this device in a location where it is
exposed to hydrogen sulfide, phosphorous,
ammonia, sulfur, carbon, acid, dirt, toxic gas,
etc.
Doing so may result in damage, and the usable
life-span of the device may decrease.
6. Do not apply insecticides or other volatile
liquids to the device, nor leave rubber bands or
vinyl objects on the device for extended periods
of time.
Doing so may result in alterations to the material or
paint peeling off the device.
7. Do not bring cards with magnetic strips, such
as credit cards and telephone cards, near the
microphone.
Cards might become unusable.
8. Do not bring the device near items that emit
electromagnetic waves or that are magnetised
(high-frequency sewing machines, electric
welders, magnets, etc.).
Doing so may result in static noise or damage.
9. Keep the device at least 10 cm away from all
walls.
If placed against a wall, the device may not be able
to ventilate properly, which may lead to a system
malfunction due to overheating.
10. Avoid placing the device in areas with high
humidity, and exposing it to rain.
Neither the main unit nor the power plug is water
resistant.
11. The power outlet should be near the product
and easily accessible.
About the Operating Environment
This device includes a feature that automatically adjusts
voice transmissions to improve clarity. After beginning
a video conference call, adjustments to the call
environment may not complete immediately, and as a
result voices may cut out or echo. In such cases, at the
beginning of the video conference call, be sure to speak
in turn with other parties.
About Moving the Device
Do not move this device while cords are still connected.
Doing so may result in damage to the cords.
Other
•The unit may not operate in the event of a power
failure.
•The illustrations and screenshots in this manual are
for reference only and may vary from the actual
product.
10 User Manual
Before Operation
Before Operation

Data Security
We recommend observing the security precautions
described in this section, in order to prevent the
disclosure of sensitive information.
Panasonic is not responsible for any damages
caused by improper use of this device.
Preventing Data Loss
Keep a separate record of all information stored in the
contact list.
Preventing Data Disclosure
•Do not place this device in a location that can be
accessed or removed without authorisation.
•If important information is saved on this device,
store it in an appropriate location.
•Do not store sensitive personal information in the
unit.
•In the following situations, make a record of
information stored in the contact list and return the
unit to the state it was in when purchased. Contact
your dealer for details.
–Before lending or disposing of the unit
–Before handing the unit over to a third party
–Before having the unit serviced
•Make sure the unit is serviced by only a certified
technician.
This device can register and store personal data (the
contact list, connection history, etc.). In order to prevent
the disclosure of data stored on this device, make sure
to delete all data that is registered and stored on this
device prior to disposing of, lending, or returning this
device.
Preventing Data Disclosure over the
Network
•To ensure the security of private conversations,
only connect the unit to a secure network.
•To prevent unauthorised access, only connect the
unit to a network that is properly managed.
•Make sure all computers connected to the unit
employ up-to-date security measures.
•To prevent illegal access from the Internet, activate
a Firewall.
Privacy and Right of
Publicity
By installing and using this device, you are responsible
for maintaining the privacy and usage rights of images
and other data (including sound picked up by the
microphone). Use this device accordingly.
•Privacy is generally said to be, "A legal guarantee
and right not to have the details of one’s personal
life unreasonably publicised, and the right to be able
to control information about oneself. In addition,
right of publicity is a right not to have a likeness of
one’s face or figure photographed and publicised
without consent".
•When the Automatic Answer feature is enabled,
transmission begins as soon as a video conference
call is received. The receiver of the video
conference call will begin transmitting as soon as
the video conference call is received at any time,
from any caller. Please be aware when the
Automatic Answer feature is enabled, there is a risk
that due to an unexpected, automatically answered
video conference call, privacy rights may be
violated or sensitive information may be transmitted
to unauthorised parties.
User Manual 11
Before Operation

Precaution
For users in the United Kingdom
FOR YOUR SAFETY, PLEASE READ THE
FOLLOWING TEXT CAREFULLY.
This appliance is supplied with a moulded three-pin
mains plug for your safety and convenience. A 5 amp
fuse is fitted in this plug. Should the fuse need to be
replaced, please ensure that the replacement fuse has
a rating of 5 amps and that it is approved by ASTA or
BSI to BS1362.
Check for the ASTA mark or the BSI mark on
the body of the fuse.
If the plug contains a removable fuse cover, you must
ensure that it is refitted when the fuse is replaced. If you
lose the fuse cover, the plug must not be used until a
replacement cover is obtained. A replacement fuse
cover can be purchased from your local Panasonic
dealer.
IF THE FITTED MOULDED PLUG IS UNSUITABLE
FOR THE AC OUTLET IN YOUR PREMISES, THEN
THE FUSE SHOULD BE REMOVED AND THE PLUG
CUT OFF AND DISPOSED OF SAFELY. THERE IS A
DANGER OF SEVERE ELECTRICAL SHOCK IF THE
CUT-OFF PLUG IS INSERTED INTO ANY 13 AMP
SOCKET.
If a new plug is to be fitted, please observe the wiring
code as shown below. If in any doubt, please consult a
qualified electrician.
WARNING
This appliance must be earthed.
IMPORTANT: The wires in the mains lead are coloured
as follows:
Blue: Neutral
Brown: Live
As the colours of the wires in the mains lead of this
apparatus may not correspond with the coloured
markings identifying the terminals in your plug, proceed
as follows.
The wire that is coloured BLUE must be connected to
the terminal that is marked with the letter N or coloured
BLACK.
The wire that is coloured BROWN must be connected
to the terminal that is marked with the letter L or
coloured RED.
Under no circumstances should either of these wires be
connected to the earth terminal of the three pin plug,
marked with the letter E or the Earth Symbol .
How to replace the fuse: Open the fuse compartment
with a screwdriver and replace the fuse and fuse cover.
For users in the European Union only
Information for Users on Collection and Disposal of
Old Equipment and used Batteries
These symbols on the products, packaging,
and/or accompanying documents mean that
used electrical and electronic products and
batteries should not be mixed with general
household waste.
For proper treatment, recovery and
recycling of old products and used batteries,
please take them to applicable collection
points, in accordance with your national
legislation and the Directives 2002/96/EC
and 2006/66/EC.
By disposing of these products and batteries
correctly, you will help to save valuable
resources and prevent any potential
negative effects on human health and the
environment which could otherwise arise
from inappropriate waste handling.
For more information about collection and
recycling of old products and batteries,
please contact your local municipality, your
waste disposal service or the point of sale
where you purchased the items.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
For business users in the European
Union
If you wish to discard electrical and
electronic equipment, please contact your
dealer or supplier for further information.
Information on disposal in other
countries outside the European Union
These symbols are only valid in the
European Union. If you wish to discard these
items, please contact your local authorities
or dealer and ask for the correct method of
disposal.
12 User Manual
Precaution
Precaution

Note for the battery symbol (bottom two
symbol examples):
This symbol might be used in combination
with a chemical symbol. In this case it
complies with the requirement set by the
Directive for the chemical involved.
For users in Germany only
•Machine Noise Information Ordinance, 3rd
GPSGV: The highest sound pressure level is 70 dB
(A) or less according to EN ISO 7779.
•This equipment is not for use at video display work
stations according to BildscharbV.
For users in Taiwan only
WARNING
•This is a class A product. In a domestic
environment this product may cause radio
interference in which case the user may be
required to take adequate measures.
Notice
•This product contains a CR coin lithium battery.
When disposing of the product, the battery must
be removed. Contact your dealer for details.
User Manual 13
Precaution

Part Names and Usage
Main Unit (Front)
ABCD
EFG H
Power LED
Shows the power status. The LED is red when the power is on and off when the power is off.
Remote Control Signal Receiver
Receives Remote Control signals. The maximum range of reception is approximately 8 m from front of the
KX-VC500, and approximately 3 m from 20° on each side, total 40°.
Start button
Press to make or manually answer video conference calls. (Page 28, Page 37)
End button
Press to end a video conference call.
Power button
Turns the power on and off. (Page 24)
Status LED
Shows the operational status of the KX-VC500. (Page 18)
Home button
Press to display the Home screen. (Page 25)
One-Touch Connection buttons (LED lit)
Press to select a dial destination from up to 5 destinations displayed on the Home screen. (Page 28)
Note
•During a video conference call, buttons other than [Power] and [End] cannot be used.
14 User Manual
Preparation
Preparation

Main Unit (Back)
RS-232C terminal
This terminal is not available for use.
MIC jack (Page 20)
Used to connect the Boundary Microphone (optional). (Page 17)
Audio In L/R jack (Page 20)
Used to connect general-purpose microphones (not for the Boundary Microphone).
LAN jack (Page 20)
Connect a LAN cable.
Camera Control terminal
This terminal is not available for use.
Main Camera terminal (Page 20)
Connect the main video camera with an HDMI cable.
Sub Camera terminal
Used to connect a second, sub video camera with an HDMI cable for sharing video contents apart from
the main video camera. (Page 52)
RGB terminal
Used to connect a computer for sending screens to participants. (Page 49)
HDMI terminal (Page 20)
Used to connect to the display with an HDMI cable.
Component terminal (Page 23)
Used to connect to the display with a component video cable.
Audio Out L/R jack (Page 23)
Used to connect an amplifier or active speaker.
GND terminal
Used to connect an earthing wire when the power cord’s earth terminal connection is not available.
AC IN (Page 21)
Connect the power cord.
User Manual 15
Preparation

Remote Control
Press to show the sub video camera’s images on your and the other party’s
display during a video conference call. When not on a video conference call,
the sub video camera’s images are shown on your display only. (Page 53)
Press to display/hide information
about the other party, guide area
and duration, during a call. (Page
27)
Press to change the layout of the
screen during a call. (Page 39)
Press to return to the main video
camera after showing images from a
computer or sub video camera.
(Page 51, 53)
Press to display the Menu screen.
(Page 26)
Press to end a call.
Press to confirm the selected item or
entered information.
Press to return to the previous
screen.
Press to adjust the volume during a
call. Press [+] to increase and [–] to
decrease the volume. (Page 45)
Press to select a tone (equaliser)
setting during a call. (Page 48)
Press to mute the microphone
during a call, so that the other party
cannot hear your voice. (Page 46)
Press to display your contact list.
This can only be pressed from the
Home screen.
Press to enter screen standby mode.
(Page 18)
Press to make or manually answer
video conference calls. (Page 28, 37)
Press to move the cursor and select
items.
Press to display the Home screen.
(Page 25)
This button is not available for use.
Press to select the feature assigned
to each colour. Available features are
displayed in the guide area. (Page
25)
Press to display the connection
status of the network and peripheral
devices. (Page 56)
Press to dial or perform settings where inputting digits/characters is
required. (Page 79)
Press to show your computer’s
screen on your and the other party’s
display during a video conference
call. When not on a video conference
call, the computer screen is shown
on your display only. (Page 50)
16 User Manual
Preparation

Boundary Microphone (Optional Accessory)
Boundary Microphone
(Proprietary cable included.
Cable length: approx. 8.5 m)
AB
Part No.: KX-VCA001
MIC Mute button
Press to mute your own voice so that other video conference call participants cannot hear you.
(Page 46)
LED
Indicate the operational status of the Boundary Microphone.
Red (on): Microphone is muted.
Green (on): Transmitting
Orange (blinking in 1 second intervals): Starting up
Off: No transmission in progress
Note
•Up to 4 Boundary Microphones can be connected in cascade.
•Contact your dealer for purchase information.
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LED Patterns
LEDs indicate the operational status of the KX-VC500, as follows:
LED pattern Status
Slow blue flashing •Starting up
•Idle state
Blue on •In a video conference call (including when dialling,
receiving a video conference call, and being disconnected)
Orange on •Self diagnosis is being performed.
Orange flashing •Mismatch of field frequency*1 between the KX-VC500 and
display. (After 30 seconds the flashing will stop and the
KX-VC500 will restart in safe mode.)
Red on •An error has occurred.
•Maintenance is being performed.
Red flashing •A serious error has occurred.
Off •Power is off.
•In screen standby mode
*1 Devices such as the display or video camera operate with a particular field frequency, depending on their video format. For details
on the field frequency, contact your dealer.
Screen Standby
When there is no video conference call transmission, and the KX-VC500 or remote control is not operated for
more than 10 minutes (default), or when the remote control’s [Video Out On/Off] button is pressed, the
KX-VC500 enters screen standby mode. Video out to the display is suspended and the status LED turns off.
Screen standby mode ends when the KX-VC500 or remote control is operated, or when a video conference
call is received.
Notice
•If screen standby mode ends and no image is visible, check to see if the display or video camera’s
power saving settings are enabled. Check each device’s manual for more information about its power
saving settings.
Note
•You can change the length of time until the KX-VC500 enters screen standby mode. (Page 74)
•The KX-VC500 will not enter screen standby mode while displaying a computer’s screen or a sub video
camera’s image, even if the KX-VC500 or remote control is not operated for a period of time.
•When the KX-VC500 or remote control is operated and screen standby mode ends, the Home screen
will be displayed.
•If a button is pressed on the KX-VC500 or remote control to end screen standby mode, that button’s
operation is not performed in that case.
•If screen standby mode begins while editing information in the contact list or other screen, any unsaved
changes will be lost.
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•It takes about 7 seconds to return from screen standby mode. (The length of time may vary depending
on the type of display you are using.)
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Connecting the
KX-VC500
This section describes how to connect the main video
camera, display, microphone, LAN cable and power
cord.
To each device
To a router To earthed
AC outlet
To a display
A
B
C
D
F
E
Notice
•Use only the included power cord.
Note
•Make sure to read the instruction manuals for
all devices being connected.
1. Connect the main video camera.
•Connect the main video camera to the Main
Camera terminal on the back of the KX-VC500
using an HDMI cable (A).
2. Connect the display.
•Connect the display to the HDMI terminal on the
back of the KX-VC500 using an HDMI cable
(B).
Note
•If your display is not compatible with HDMI,
use a component cable (Page 23). Since
sound signals are not transmitted when
using a component cable, connect an
amplifier/active speaker. (Page 23)
3. Connect a microphone.
Boundary Microphone (optional)
Connect the Boundary Microphone to the MIC jack
on the back of the KX-VC500 using the proprietary
cable (C).
•Use only the included cable.
•Push and turn the connector of the proprietary
cable until it clicks. If the connector does not
click, try reconnecting the cable with the top and
bottom of the connector reversed.
General-purpose microphone
Connect the microphone to the Audio In L/R jack on
the back of the KX-VC500 using the stereo pin plug
cable (D) after amplifying the signal to line level
using a device such as a microphone amplifier.
•Connect the microphone correctly, as follows:
–Left channel ® L
–Right channel ® R
Note
•When connecting both the Boundary
Microphone and a general-purpose
microphone, both microphones can be used
simultaneously.
4. Connect to the network.
•Connect a router to the LAN jack on the back of
the KX-VC500 using a category 5 or greater
LAN cable (E).
Note
•Set the hub/router to Auto Negotiation
mode.
•If the system is set to 100M Full Duplex, it
is necessary to change the system setting.
For details, contact your dealer.
•Do not connect to a hub/router set to Half
Duplex.
•For more details about routers and DCEs,
refer to the documentation for each device.
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