Asentria SiteBoss 550 User manual

Asentria SiteBoss 550 User Manual
Page 1
User Manual
Installation and Operation Guidelines
SiteBoss™ 550 Remote Site Manager
Version 2.10.520
Rev. A
Asentria Corporation
1200 North 96th Street
Seattle, Washington, 98103
U.S.A.
Tel: [phone]
Fax: [phone]
www.asentria.com

Asentria SiteBoss 550 User Manual
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SiteBoss 550 Remote Site Manager
Installation and Operation Guidelines
For Firmware Version 2.10.520 _STD
Release date: Nov 2014
Conventions used in this manual
The following are the conventions that will be used throughout this document:
Commands are printed in this format: COMMANDS (Arial font, caps, bold, black) although
commands used in the unit are not case-sensitive.
Setting Keys are printed in this format: setting.key (Courier New font, bold, blue). Key values
displayed are in Courier New font, not bold, black.
Red type indicates a safety or security warning.
Hyperlinks to other sections in the manual are displayed in Arial, blue, underline.
Screen shots of menus taken from the command line interface appear like this:
CLI Example:
A) Example Setting [Example]
B) Example Setting [Example]
Some settings can only be changed with a Setting Key (no command line menu or web interface
options). These are noted throughout Setup Menu section of the manual by Setting Key: <name
of key> with a description of the values and meaning.
For More Information
If the information contained in this user manual is not sufficient to resolve a problem you are having with
your unit or to fully explain a feature, there is likely a feature guide covering it in more depth. These
feature guides are available on line on the Asentria Information Portal. Asentria Tech Support is also
available to provide any assistance you might need.
© 2014 Asentria Corporation. All rights reserved. The content of this manual is provided for informational
use only, and is subject to change without notice. Examples, data, and names used in this manual are
examples and fictitious unless otherwise noted. No part of this document may be reproduced or
electronically transmitted without permission from Asentria Corporation. SiteBoss 550, S550,
EventSensor and SensorJack Sensor are trademarks of Asentria Corporation.

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Table of Contents
Quick Start .....................................................................................................................6
Hardware Needed.................................................................................................................................... 6
Information Needed ................................................................................................................................ 6
Physically Install SiteBoss..................................................................................................................... 6
Power Requirements & Options............................................................................................................ 6
Power Up Sequence ............................................................................................................................. 8
Accessing the SiteBoss......................................................................................................................... 9
Access via a Network Connection......................................................................................................... 9
Default Passwords .............................................................................................................................. 11
Access via a Serial Connection........................................................................................................... 11
Configuring Ethernet Settings via IO2................................................................................................. 12
Testing Network Connectivity.............................................................................................................. 12
What is a SiteBoss 550................................................................................................13
The Basics............................................................................................................................................. 13
Communication Methods..................................................................................................................... 13
Event Notification................................................................................................................................. 13
Data Storage ....................................................................................................................................... 14
Remote Access ................................................................................................................................... 14
Environmental Monitoring.................................................................................................................... 14
Data Events......................................................................................................................................... 14
Audit Log ............................................................................................................................................. 15
Features and Accessories ................................................................................................................... 15
Standard Equipment............................................................................................................................ 15
Optional Hardware .............................................................................................................................. 15
LEDs, Ports, Connectors, and Buttons ............................................................................................... 16
Navigating the Interface..............................................................................................20
Web Interface......................................................................................................................................... 20
Navigating the Web Interface.............................................................................................................. 21
Settings Entry Functions ..................................................................................................................... 22
Status Pages.......................................................................................................................................... 24
Sensors ............................................................................................................................................... 24
Power Distribution ............................................................................................................................... 25
Settings Menu..............................................................................................................29
General................................................................................................................................................... 29
General System................................................................................................................................... 29
Location Tab........................................................................................................................................ 31
Networking............................................................................................................................................. 32
Network ............................................................................................................................................... 32
SNMP.................................................................................................................................................. 37
FTP...................................................................................................................................................... 42
PPP ..................................................................................................................................................... 44
DSL...................................................................................................................................................... 46
VPN..................................................................................................................................................... 47
Email.................................................................................................................................................... 50
Routing................................................................................................................................................ 51
Real-Time Sockets.............................................................................................................................. 53
DNP3................................................................................................................................................... 55
Communication..................................................................................................................................... 60
Dialup Modem ..................................................................................................................................... 60
Wireless Modem.................................................................................................................................. 62
Serial ................................................................................................................................................... 64
Security.................................................................................................................................................. 68
General Security.................................................................................................................................. 68
User Profiles........................................................................................................................................ 71
RADIUS Settings................................................................................................................................. 77
Access Control .................................................................................................................................... 78
Events .................................................................................................................................................... 81

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General Events.................................................................................................................................... 81
Actions................................................................................................................................................. 82
Class Table.......................................................................................................................................... 85
Data Alarm/Filters................................................................................................................................ 85
EventSensors...................................................................................................................................... 89
Fuel Sensors ....................................................................................................................................... 94
No-Data Alarms................................................................................................................................... 99
Scheduled Events.............................................................................................................................. 100
Serial Handshaking ........................................................................................................................... 101
Reset Event....................................................................................................................................... 102
Telemetry........................................................................................................................................... 103
Device Management ........................................................................................................................... 105
Job Scheduling.................................................................................................................................. 105
Generator .......................................................................................................................................... 111
AC Power Monitoring ........................................................................................................................ 115
IP Camera ......................................................................................................................................... 122
Ping Alarms....................................................................................................................................... 124
Scripting............................................................................................................................................... 126
General.............................................................................................................................................. 126
DTR Override Ports........................................................................................................................... 127
Script ................................................................................................................................................. 127
Script Editor....................................................................................................................................... 128
Administration..................................................................................................................................... 130
System Logs...................................................................................................................................... 130
System Administration....................................................................................................................... 132
Actions List................................................................................................................135
Command Line Interface (CLI)..................................................................................138
Basics................................................................................................................................................... 138
Setting Keys ...................................................................................................................................... 138
SNMP Trap Setup ............................................................................................................................. 139
Setup Menu Inputs............................................................................................................................ 139
CLI Status Pages................................................................................................................................. 140
General Status................................................................................................................................... 140
EventSensor Status........................................................................................................................... 141
Power Distribution Status.................................................................................................................. 142
Wireless Modem Status .................................................................................................................... 143
AC Power Monitors............................................................................................................................ 144
Setup Menu.......................................................................................................................................... 145
Network Settings ............................................................................................................................... 146
Serial Settings ................................................................................................................................... 149
Modem Settings................................................................................................................................. 149
Security Settings................................................................................................................................ 150
Alarm/Event Definitions..................................................................................................................... 151
Action Definitions............................................................................................................................... 154
General Settings................................................................................................................................ 154
Event Log Settings ............................................................................................................................ 156
Audit Log Settings ............................................................................................................................. 157
Scripting Settings............................................................................................................................... 158
Device Administration Via the CLI .................................................................................................... 159
Pass-through..................................................................................................................................... 159
Command Set.................................................................................................................................... 159
Backing Up & Restoring Settings...................................................................................................... 162
Firmware Upgrading/Downgrading.................................................................................................... 163
Transferring Files............................................................................................................................... 164
Appendices................................................................................................................166
General Specifications ....................................................................................................................... 166
S550-2............................................................................................................................................... 166
S550-6............................................................................................................................................... 166
Power Specifications......................................................................................................................... 166
Expansion Card Insertion Procedures.............................................................................................. 166
FCC Requirement: Part 15 ................................................................................................................. 167

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Internal Modem Guidelines................................................................................................................ 167
Canadian Department of Communications...................................................................................... 168
Warranty Information.......................................................................................................................... 169
Asentria Technical Support............................................................................................................... 170

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Quick Start
This is a brief guide to help get your SiteBoss 550 (S550) up and running quickly.
Hardware Needed
Asentria SiteBoss 550
15VDC power adaptor (Included if AC power option)
DC power source (if DC power option)
Computer with a network port or a serial port and terminal emulation software
Ethernet cable
Optional, if connecting serially, RJ45 M-M unshielded serial cable and RJ45/DB9 straight thru adapter
(included)
Information Needed
IP address(es) to assign to the S550 if using static IP
Subnet mask
Default router IP or gateway router IP address if on a WAN (Optional)
Physically Install SiteBoss
Physically install the SiteBoss into your site. Use the included Mounting Brackets to secure to a
standardly grounded equipment rack.
If the unit is not mounted within a grounded rack system, connect the attached ground wire securely to an
appropriate earth ground.
Connect an Ethernet cable into the RJ45 jack labeled ETH1.
Power Requirements & Options
The S550 can be configured with one or two options for incoming power.
The standard power option is the 15VDC power jack in the back of the unit. The supplied power jack
connects via an AC power adaptor to a standard wall power plug. There is an optional 24VDC or -
48VDC power which is supported on a DC power card installed in the rear panel of the unit.
If using a DC power source, the unit is configured with a 4-pin Phoenix style connector for use with a DC
power source. The unit is shipped with the instructions for direct connection to a DC power source. The
instructions are shown below, in case they are missing from the box:
Standard 15VDC via AC Power
If you are using a standard AC wall plug, the unit uses a barrel connector for connecting to the 15VDC
power adapter. This power option ships with the unit.
DC Power Card Wiring Instructions
This section describes the connection to the 30 watt DC power card, which supports either 24VDC or -
48VDC power options, and features a Phoenix terminal block with screw clamp connectors.
Wiring connections to DC power can be made using customer supplied wiring, or one of the two optional
wiring kits that may be purchased with the unit.

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This unit should be assembled and installed by a qualified technician who can ensure the power source is
an isolated, SELV (Safety Extra Low Voltage) circuit for -48VDC installations. The 24VDC option does
require an isolated circuit.
Note: For DC powered systems, safety standards require that a disconnect device be
provided as part of any permanent building installation. The DC input should be protected
by an external 2A Slow Blow Fuse conforming to CSA/UL 248-14, IEC 60127-4/2, at the
power supply or within the building circuitry. The input DC power current limiting fuse
circuit is provided for by the end user, and is required for unit operation in compliance
with safety agency approvals.
One example of a compliant fuse for the DC input is a Littelfuse 239P series, 2 amp fuse
with a 250 VDC minimum voltage rating and interrupt rating 10,000 amps at 125 VAC, 0.7 to
0.8 power factor and 100 amps at 125VAC, 0.7-0.8 power factor.
Fig 1: 30 Watt DC Power Card
The DC power supply option has 4 input connections. (See Fig. 1) This gives the user the ability to
connect this unit to an auxiliary DC power source.
Caution: DANGER! FIRE HAZARD! DO NOT LEAVE AN UNCONNECTED WIRE EXPOSED!
DO NOT CONNECT THE UNIT TO ANY OTHER EQUIPMENT UNTIL YOU KNOW THE UNIT
POWERS UP CORRECTLY!
Attention: Danger ! INCENDIE ! NE LAISSEZ PAS LES FILS NON CONNECTÉS EXPOSÉS !
NE PAS connecter l'appareil à tout autre équipement avant de savoir que l'appareil soit
correctement!
Peripheral equipment connections may cause a short circuit of your power supply if the power
connections are reversed. Do not connect peripheral equipment connections until you know the unit is
operational by observing the front panel Power LED. If the polarity is reversed the Power LED will not
light.
Note: DO NOT CONNECT THE UNIT TO ANY OTHER EQUIPMENT UNTIL YOU KNOW THE
UNIT POWERS UP CORRECTLY!
A SiteBoss purchased with the DC power option can also be purchased with optional wiring kits. Each kit
is described below with wiring connection instructions for -48VDC and 24VDC.
5006-026 10ft of black & white 20AWG wire
-48VDC Wiring
Connect the black and white 20AWG wires provided to your -48VDC voltage source:
1. Ensure the unit is not connected to any peripheral equipment.
NOTE: Peripheral equipment connections may cause a short circuit of your -48V supply
if the power connections are reversed! Do not connect peripheral equipment connections
until you know the unit is operational by observing the front panel Power LED is lit.
2. Strip the ends of the wires.
3. Connect the BLACK wire from the ground or the most Positive connection on the voltage source
to the A+ screw clamp on the power card terminal block.

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4. Connect the WHITE wire from the -48VDC or the most Negative connection on the voltage
source to the A- screw clamp on the power card terminal block.
24VDC Wiring:
Connect the black and white 20AWG wires provided to your 24VDC voltage source:
1. Ensure the unit is not connected to any peripheral equipment.
NOTE: Peripheral equipment connections may cause a short circuit of your 24V supply if
the power connections are reversed! Do not connect peripheral equipment connections
until you know the unit is operational by observing the front panel Power LED is lit.
2. Strip the ends of the wires.
3. Connect the WHITE wire from the 24VDC or the most Positive connection on the voltage source
to the A+ screw clamp on the power card terminal block.
4. Connect the BLACK wire from the ground or the most Negative connection on the voltage source
to the A- screw clamp on the power card terminal block.
5006-025 35ft of black & red 18AWG wire, spade lugs and ring terminals
Or 5006-029 10ft of black & red 18AWG wire
-48VDC Wiring
Connect the red and black 18AWG wires provided to your -48VDC voltage source:
1. Ensure the unit is not connected to any peripheral equipment.
NOTE: Peripheral equipment connections may cause a short circuit of your -48V supply
if the power connections are reversed! Do not connect peripheral equipment connections
until you know the unit is operational by observing the front panel Power LED is lit.
2. Strip the ends of the wires.
3. Connect the BLACK wire from the ground or the most Positive connection on the voltage source
to the A+ screw clamp on the power card terminal block.
4. Connect the RED wire from the -48VDC or the most Negative connection on the voltage source
to the A- screw clamp on the power card terminal block.
24VDC Wiring
Connect the red and black 18AWG wires provided to your 24VDC voltage source:
1. Ensure the unit is not connected to any peripheral equipment.
NOTE: Peripheral equipment connections may cause a short circuit of your 24V supply if
the power connections are reversed! Do not connect peripheral equipment connections
until you know the unit is operational by observing the front panel Power LED is lit.
2. Strip the ends of the wires.
3. Connect the RED wire from the 24VDC or the most Positive connection on the voltage source to
the A+ screw clamp on the power card terminal block.
4. Connect the BLACK wire from the ground or the most Negative connection on the voltage source
to the A- screw clamp on the power card terminal block.
If there are any questions concerning this Wiring Instruction Sheet, or connecting your Asentria product to
DC power, please contact Asentria Technical Support.
Power Up Sequence
On startup, the S550 goes through the following boot sequence in approximately 55 seconds:
1) The power LED flashes once each second for 30 seconds.
2) The LEDs for Expansion Card 1 go through a 15 second flashing sequence.
3) All LED’s then go off for approximately 5 seconds.
4) Power, Modem (if installed) and Ethernet LEDs light for 5 seconds, then Modem and Ethernet go off.
5) Power LED will blink once every 5 seconds as a "heartbeat" while the SiteBoss is powered on.

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Accessing the SiteBoss
The SiteBoss has two interface options for command and control. There is an intuitive Web Interface that
can be accessed via the Ethernet connection at ETH1 or via an optional wireless modem card. The
SiteBoss can also be access via a Command Line Interface that can be accessed via Telnet or a serial
connection.
Access via a Network Connection
On the CD that arrives with your SiteBoss there is a program called OmniDiscover. It is located in the
Utilities folder on the CD or you can access it via the Asentria website
(http://www.asentria.com/docsandsoftware/productManuals.aspx).
This program will allow you to locate devices with Asentria MAC addresses on your local area network,
and allow you to assign the network settings directly over the network.
Open the OmniDiscover program. It will display all Asentria devices on the LAN. Right clicking on the
line for this unit displays three options: Setup, Telnet and Web.
Setup
Clicking the Setup button opens another window where the IP Address, Subnet Mask, and Gateway
(router) can be configured. Press “OK” and these will be assigned to the unit and displayed in the
previous window.
Note: For Security reasons, this setup function is only available for the first 5 minutes the unit is
powered on. If your SiteBoss has been powered on longer than that, either power cycle the unit to
give yourself another 5 minutes, or use the serial connection as covered in the Access via a Serial
Connection section below.

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Web
Once the IP address has been assigned, clicking the Web button opens an HTTP (web) connection to the
device using your default browser. See the Default Password section for log in instructions. The Web
Interface can also be reached by typing the configured IP address into an internet browser's address bar.
Note: For Internet Explorer users: Asentria Firmware version after 2.10.520 will require that the
"Use TLS 1.1" box be checked to access your SiteBoss. Click the Settings wheel in the top right
hand corner and then select Internet Options. Choose the "Advanced" tab and navigate to the
bottom of the Advanced options box. Ensure the "Use TLS1.1" box is checked and, if not, check
the box and click OK.
Telnet
Once the IP address has been configured, clicking the Telnet button will open a connection to the
SiteBoss' Command Line Interface using your default Telnet client, if one is configured for your operating
system.
If a Telnet client has not been configured for your Windows operating system:
Open a command prompt window on your computer or laptop. Click the Start icon, type CMD in
the Start Search box, and then press ENTER.
At the computer's command prompt type the following command: pkgmgr /iu:"TelnetClient"
If the User Account Control dialog box appears, confirm that the action it displays is what you
want, and then click Continue.
When the command prompt appears again, the installation is complete.
Once the Telnet Client has been installed on your computer or lap top, the SiteBoss' Command Line
Interface should be accessible by selecting the Telnet button. Or, you can simply navigate from your
computer's command window:
Type "Telnet" at the Windows command prompt.
Then type "Open <IP Address>". This will take you to the SiteBoss Command Interface. See the
Default Password section for login instructions.
See the Command Line Interface section for instructions on how to control your SiteBoss using
this interface.
To exit from the SiteBoss Command Line Interface type bye.
To exit from the Windows Telnet client type quit.
Contact Asentria Technical Support for any questions or assistance with OmniDiscover. Refer to the
Telnet Feature Guide on the Asentria Information Portal for further information regarding a number of
different types of Telnet connection options.

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Default Passwords
The SiteBoss uses a very flexible system for managing users, passwords, and access rights. By default,
the User1 profile is the only one with a preconfigured username and password. The User Name is admin
and the Password is password. For security reasons it is highly recommended that you change the
password, and record all configured passwords in a secure location. The username and passwords are
configured in the Security menu under User Profiles.
Access via a Serial Connection
An alternate way to access your SiteBoss is using a serial port. This will allow an immediate connection
to the Command Line Interface of the SiteBoss. The Serial Port labeled I/O2 is configured for command
access by default.
For a serial connection to a Console Port of a PC or laptop running any terminal emulator:
USB Com port
For a USB connection, a USB to RS232 adapter will be needed. This is Asentria part no. 4161-021.
a. Connect the USB adapter to a USB port on your computer.
b. Connect the DCE adapter (supplied with the SiteBoss) to the RS232 end of the adapter.
c. Use an RJ45 cable to connect the DCE adapter to the SiteBoss I/O2 port.
RJ45 or DB9 Interface Com Port
a. Connect the RJ-45 serial cable to the SiteBoss I/O 2
b. Connect the DTE adaptor (supplied with the SiteBoss) to the other end of the cable.
c. If your computer has a DB9 interface port, that adapter can connect directly to a serial com
port.
d. If your computer or laptop has a RJ-45 style interface, connect the DCE adapter (supplied
with the SiteBoss) to the DTE adapter and connect the second supplied serial cable from the
DCE adapter to your computer com port.
Note: If both LEDs on the SiteBoss I/O 2 port do not light, add the null modem adapter (supplied with
the SiteBoss) between the adapters.
Connect to that serial port using any terminal emulator such as TeraTerm
(http://ttssh2.sourceforge.jp/index.html.en) or Putty (http://www.extraputty.com/). I/O 2 is set to 19200
baud, 8N1 (8 data bits, no parity, 1 stop bit, no flow control) by default.
From the command prompt enter STATUS and press <Enter>. You will be presented with a Status
screen similar to the following. When the Status screen appears, the unit is successfully connected and
ready for use. See the Command Line Interface chapter for information on how to configure and control
functions of the SiteBoss via this interface.
>status
SiteBoss 550 2.10.520 STD Serial # : 550002553
Site Name : 550 Tech Services
Date : MON 10/27/14 1: 19200,8N1 I/O 1
Time : 13:40:29 2: 19200,8N1 I/O 2
Modem : Yes
Eth 1 : STATIC
IP Add : 192.168.100.25
MAC Add : 00:10:A3:60:49:97
IPv6 : OFF
Eth 2 : STATIC
IP Add : 0.0.0.0
MAC Add : 00:10:A3:60:49:98
IPv6 : OFF
COMPLETE

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Configuring Ethernet Settings via IO2
See the Access via a Serial Connection for instructions on how to access your SiteBoss' Command Line
Interface via I/O2.
To configure the Ethernet Setting via the Command Line Interface:
a. Type SETUP and press <Enter> from the SiteBoss command prompt.
b. Type A to select Network Settings from the menu.
c. Type A at the Network Sub-Menu to select Ethernet Settings.
d. Type A from the Ethernet Sub-Menu to select Ethernet 1.
SiteBoss 550 - Ethernet 1 Settings
A) IPv4 Mode [STATIC]
B) IP Address [0.0.0.0]
C) Subnet Mask [255.255.255.0]
D) Router Address [0.0.0.0]
E) NAT [OFF]
F) VLAN Settings
G) IPv6 Settings [OFF]
Enter your Selection:
e. Type B and input the Ethernet address for Ethernet 1 and press <Enter>.
f. Enter a Subnet mask and router address, if needed, using options C and D.
g. Press Enter to go back one level in the menu tree, or <CTRL + C> to exit the Main Setup Menu
and return to the command prompt.
Testing Network Connectivity
Verify that the network connectivity is available to the unit by typing the command PING IP_address at
the SiteBoss command prompt.A router is always a good candidate for test pings but any reachable IP
address can be used. The following screenshot is an example of a successful ping test.
>ping 192.168.100.25
PING 192.168.100.25 (192.168.100.25) 56(84) bytes of data.
64 bytes from 192.168.100.25: icmp_seq=1 ttl=64 time=0.375 ms
64 bytes from 192.168.100.25: icmp_seq=2 ttl=64 time=0.317 ms
64 bytes from 192.168.100.25: icmp_seq=3 ttl=64 time=0.325 ms
64 bytes from 192.168.100.25: icmp_seq=4 ttl=64 time=0.317 ms
64 bytes from 192.168.100.25: icmp_seq=5 ttl=64 time=0.292 ms
64 bytes from 192.168.100.25: icmp_seq=6 ttl=64 time=0.318 ms
64 bytes from 192.168.100.25: icmp_seq=7 ttl=64 time=0.315 ms
--- 192.168.100.25 ping statistics ---
7 packets transmitted, 7 received, 0% packet loss, time 6006ms
rtt min/avg/max/mdev = 0.292/0.322/0.375/0.031 ms
Press CTRL + C to stop the ping testing. If CTRL + C are not pressed, the unit will continue pinging
attempts until the active command process is closed.
If there is an error message or no response from the router, first check the network settings and
connection. Consult your System Administrator or Asentria Technical Support for additional assistance.
Once the SiteBoss is successfully connected to the network the Web Interface can be accessed by
inputting the Ethernet address set for Ethernet 1 into a Chrome, Internet Explorer or Firefox browser or
you can proceed to configure your unit as needed via the Command Line Interface using the SETUP
menu and/or settings keys.

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What is a SiteBoss 550
Fig 2: SiteBoss 550 (S550-2 on top, S550-6 on bottom)
The Basics
The SiteBoss 550 is a versatile system used for monitoring and control of remote equipment sites. The
S550 provides remote monitoring of serial devices, equipment I/O, and environmental conditions at these
remote sites and forwards notification when conditions fall outside user defined limits. On-board I/O
provides serial, Ethernet, and modem connectivity. The S550-2 (11-inch) and S550-6 (17-inch) models
provide two or six expansion slots respectively to allow the addition of various communications and
monitoring interfaces (Expansion Cards).
Communication Methods
The S550 has a diverse selection of communication methods available for different applications. The
following methods can be used to either access the command processor or provide a pass-through
connection to devices attached to the serial ports. All methods of connecting to the unit can be secured
via password for protection of data and hardware.
HTTP
HTTPS
RS-232 serial
Optional RS485 serial
Telnet (Up to 8 sessions simultaneously)
SSH
Standard modem serial
Optional wireless modem
Security callback modem serial
SNMP get/set
Data may be retrieved from or through the S550 by any of the following methods:
Web Interface Status and Logs menus
Serial or modem connection to command processor (using Line or Zmodem) or pass-through
Telnet to command processor or pass-through
Telnet real-time sockets
FTP push (automatic delivery to FTP server)
FTP get (manual retrieval from FTP server)
SFTP push/get
SNMP get/set
DNP3 Outstation via TCP only
Event Notification
Sensor event alarms generated or detected within the S550 can be delivered through any of the following
means:
SNMP trap or inform
Email
Relay or Power Output toggles

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Script actions
SMS Messages
POTS Modem callout
Dialup pager or Dispatch via POTS modem
Asentria Alarms (TCP or POTS Modem)
Data Storage
Basic data storage in the S550 is accomplished in a database of four files –FILE1, FILE2, EVENTS, and
AUDIT. FILE1 and FILE2 are typically associated with Serial Port I/O 1 and Serial Port I/O 2,
respectively, although either serial port can store to FILE1, FILE2, or both. EVENTS and AUDIT are log
files generated from the Event Log Settings and Audit Log Settings menus per the parameters set there.
If the unit has additional serial ports via a slot card, a FILE location will be available for each port. The
number of records stored in each of these files can be displayed using the DIR command on any
connection to the command line interface.
The S550 also features three “auxiliary” files for storage of data to be used in scripting functions, named
AUX1, AUX2, and AUX3. These three files are not displayed with the DIR command, although data
collected via serial port can be stored to any of these three auxiliary files in addition to FILE1 and FILE2.
For further explanation about processing data stored in AUX1, AUX2 and AUX3, refer to the Configuring
and Using LUA Scripting Feature Guide on the Asentria Product Information Portal. Contact Asentria
Technical Support for more information.
Remote Access
The S550 can provide an administrator transparent access to devices connected to the serial ports of the
unit via pass-through connections or through the login menu in the web interface, Telnet, and modem
connections. This sort of access can be used to configure, maintain, or manipulate devices that would
normally have no remote access.
The SiteBoss has a Port Forwarding feature that allows the configuration to accept UDP and TCP frames
on an interface and route them, translating their IP addresses and UDP/TCP ports according to
configuration to a different address, even on a different network interface, than the request was received
on.
The SiteBoss can proxy SNMP PDUs to another agent. In other words, the unit responds to inbound
SNMP PDUs on behalf of another agent. This facilitates a user to utilize the unit as the interchange
between remote devices via SNMP where routing or port forwarding is not an option.
With some custom scripts the SiteBoss can communicate via MODBUS RTU to connected equipment.
Additionally, the unit can use XML Proxying and display sensor readings from connected equipment.
Environmental Monitoring
Through the use of external EventSensor modules and/or internal Expansion Cards, a variety of
environmental sensor monitoring and alarming capabilities are available in the SiteBoss. Each individual
sensor can be configured with independent actions, counters and other unique settings. Sensor events
triggered within the SiteBoss can be logged to an Event Log. This file can be viewed via the web
interface, FTP, the Command Line Interface SETUP menu and the TYPE EVENTS command from the
command prompt.
Data Events
The S550 has the capability to monitor incoming data for user-defined strings and then report the event
via several avenues. The S550 allows for up to 1000 different data events. Each data event contains
independent actions, counters, and other unique settings. Data events triggered within the S550 can be
logged to an Event Log. This file can be viewed through the Event Log on the web interface Logs section

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or via the Command Interface SETUP menu, FTP, or from the command prompt TYPE EVENTS
command.
Audit Log
The S550 has the ability to log many types of administrative events, from serial port handshaking alarms
to login attempts. These Audit Log entries are stored in a file and can be viewed in the web interface in
the Logs section or via the Command Line Interface SETUP menu, FTP, or from the command prompt
TYPE AUDIT command.
Features and Accessories
Standard Equipment
The base S550 comes with the following standard on-board equipment:
AC power input
32MB logging database for text records
2 –RJ45 DTE serial I/O ports
1 –RJ45 Sensor port for connection of EventSensors and SensorJack Sensors
2 –10/100Mb Ethernet interfaces with support for six 802.1Q VLAN interfaces on each
1 –MMC memory I/O slot
2 or 6 –Expansion Card slots
1 –Reset button
Internal lithium coin-cell type battery backup*
* Battery backup preserves clock operation when power is not present. Data records and settings
are stored in non-volatile memory and therefore do not require battery backup.
CAUTION: THERE IS A RISK OF EXPLOSION IF THE BATTERY IS REPLACED BY AN
INCORRECT TYPE. Replace with batteries of the same type or as recommended by the
manufacturer. Dispose of used batteries according to the instructions.
ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la batterie. Remplacer
uniquement avec une batterie du même type ou d’un type equivalent recommandé par le
constructeur. Mettre au rebut les batteries usagées conformément aux instructions du fabricant.
In addition to the above standard on-board equipment, the S550 may be shipped with the following
accessories:
This product manual on the Documentation and Software CD
External desktop power supply with US-type IEC Card (if AC specified on order)
DC Installation Kit (if DC specified on order)
1 –6ft RJ45 Ethernet cable
2 –6ft RJ45 M-M unshielded serial cable serial cables
1 –RJ45/DB9 Male DTE Adaptor
1 –RJ45/DB9 Female DCE Adaptor
1 –DB9M/DB9F Null Modem Adaptor
Rack mount ears
Screwdriver and terminal blocks for Expansion Cards with internal contacts
Optional Hardware
The SiteBoss has a wide variety of optional cards and accessories. Options include DC Power Input and
a DC Power Installation Kit, 64MB logging database for text records, an internal POTS modem, as well as
a Run-time battery option.
The various optional internal slot cards have appropriate wiring and accessories including with the
shipment.

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I/O points and Expansion Cards
Fig 3: Expansion Card
The expansion cards in the two or six expansion card slots can be configured with multiple options. The
terminal block ports will be marked to indicate how the slot card is configured. A single card can have
more than one type of I/O option.
C –Standard Contact Closure Input
CI –Isolated Contact Closure Input
V –Analog Voltage Input
VI –Isolated Voltage Input
M –4-20mA Current Input
MI –Isolated 4-20mA Sensor
R –Low-Current Form A Relay
SR –Solid State Relay
RC –Form C Relay
F –Resistive Fuel Sensor
P –+/-15 VDC Power Output
P5 –+ 5 VDC Power Output
W –Wiegand Access Control
Other types of cards can be installed into the expansion card slots including:
Wireless Modem
4X Serial Port
2X RS485 2X RS232 Serial Port
4X Ethernet Port
64C High-Density Expansion Card
32C8V8R High-Density Expansion Card
GPS receiver
Fig 4: Wireless Modem Fig 5: Serial Port Card Fig 6: High-Density I/O Card
LEDs, Ports, Connectors, and Buttons
Front Panel - LEDs
Fig 7: Front panel S550-2 (11”- wide model)

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PWR (Power)
The Power LED is green and has two operational states. During the boot up cycle, it will blink once every
second until the boot sequence is complete. During normal operation, it is steady on with a blink every 5
seconds.
MDM (Modem)
The MDM LED lights a solid green whenever the POTS modem is connected and blinks when the modem
is dialing out.
ETH (Ethernet)
The Link LED lights solid green whenever an active Telnet or FTP connection is made to the unit.
ALM (Alarm)
This LED is reserved for future use.
25% - 75% - 100%
The S550 has three LEDs to indicate file full status. A blinking percentage full LED indicates the
database has less than the amount indicated by that LED, but more than the previous. A solid lit LED
indicates the database percentage is at or over the value for that LED.
Expansion Card n
Each optional Expansion Card has eight LEDs associated with it that may or may not be used.
Back Panel
Fig 8: Back panel S550-6 (17”- wide model)
The S550 back panel is configured (from right to left) with a bay for the optional run-time battery or DC
power card, AC power jack, RJ45 Sensor port, bank of 8 DIP switches, MMC memory I/O card slot, two
RJ45 Ethernet ports, two RJ45 RS232 serial ports, Reset button, one RJ11 POTS modem port, and
either two or six expansion bays for optional Expansion Cards that expand the functionality of the unit
with wireless modem and/or a variety of sensor and relay I/O.
LEDs –Back Panel
Fig 9: LEDs I/O and Ethernet Ports
The Serial I/O ports and the Ethernet ports on the back panel each has two LEDs associated with it –one
on the Right of the port, one on the Left.
Ethernet Ports (ETH1 and ETH2)
●Right –Lights solid red when an Ethernet cable is connected to the port and an active
Ethernet network. The LED is off when the cable is disconnected from the network, or the
Ethernet Port.
●Left –Flashes yellow/green when network data (TCP packets) is being transmitted or
received across the port. When no data is actually being transmitted/received, this LED is off.

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I/O Port 1 & 2 (and any additional 4-I/O Port cards that may be installed)
●Right –Lights solid green when a correctly configured cable from another device is
connected to it. Otherwise this LED remains off. As the I/O Port receives or transmits data, this
LED will flash red.
●Left –Lights solid green when power is applied to the S550, regardless of whether a cable is
connected to the I/O Port or not.
Ports
Fig 10: Back panel S550-2 (11”- wide model)
Memory I/O
The slot labeled Memory I/O can be used for the optional internal Temperature Sensor, which is a small
MMC card. Firmware packages can also be flashed to the S550 via this port under very specific
conditions.
Sensor
The Sensor port is a RJ45 connector for use with EventSensors and SensorJack sensors.
Ethernet
The Ethernet 10/100Mb interfaces are standard RJ45. Either of these connectors will connect the S550
to an Ethernet hub or switch. Refer to the Telnet Feature Guide on the Asentria Information Portal for
further information regarding a number of different types of Telnet connection options. The LEDs by each
Ethernet connection on the back panel flicker when packets are being transmitted/received on that port.
The S550 features network connectivity via Secure Shell (SSH) and Secure FTP (SFTP). Refer to the
Securing a SiteBoss Application Guide and SSH Operations Feature Guide for more information on SSH
and SFTP.
Serial Ports
Each of the two (or more) serial ports is configured as a DTE port using an RJ45 connector. This is the
standard recommended pin out for EIA/TIA-561 for 8 pin RJ45 connector:
PIN1 =RI =RING INDICATOR, INPUT to the S550
PIN2 =DCD =CARRIER DETECT, INPUT to the S550
PIN3 =DTR =DATA TERMINAL READY, OUTPUT from the S550
PIN4 =SIGNAL GROUND
PIN5 =RXD =RECEIVED DATA, INPUT to the S550
PIN6 =TXD =TRANSMITTED DATA, OUTPUT from the S550
PIN7 =CTS =CLEAR TO SEND, INPUT to the S550
PIN8 =RTS =REQUEST TO SEND, OUTPUT from the S550
The DB9 female cable end which mates with the serial port connectors of connected devices will often
have a pair of screw-down cable screws. Use these cable screws to assure a solid connection of the
cable with the device. The SiteBoss will come with adapters to connect the DTE serial ports with the
RJ45 ports on a computer or laptop. See the Access via a Serial Connection section for instructions.
The default settings for the serial ports are 19200-baud, 8-bit word length, no parity, and one stop bit
(19200, 8N1). Use the Serial Settings option from the command interface main menu to adjust these
settings.

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Internal Modem
If a dialup POTS modem is installed, an RJ-11 (typical U.S. phone) connector is used. A POTS (analog)
dialup phone line is inserted into this connector. The modem installed within this unit is FCC certified. For
further information, consult the Internal Modem Guidelines appendix or the serial number label.
CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
ATTENTION: Pour réduire les risques d’incendie, utilizer uniquement des conducteurs de
télécommunications 26 AWG au de section supérleure.
Expansion Card Bays
The S550 features two or six Expansion Card bays in which optional Expansion Cards can be installed to
expand the capabilities of the S550. See the I/O points and Expansion Cards section of this manual for
more information on Expansion Cards.
DIP Switches
Fig 11: DIP Switches
The bank of 8 DIP switches on the back panel of the S550 is used to control the baud and parity settings
of I/O 2 and to set the operational mode for I/O 2. The following table shows how to set the various DIP
switches to obtain certain settings:
I/O 2 Baud
I/O 2 Word, Parity
I/O 2 Mode
BAUD
SW1
SW2
SW3
SW4
2400
DOWN
DOWN
8N1
DOWN
Command
Mode
DOWN
9600
UP
DOWN
7E1
UP
Data
Mode
UP
19200
DOWN
UP
115200
UP
UP
Note: For settings that can be set either via DIP switch, Command Interface, or the Web Interface,
the S550 always pays attention to the last setting, regardless of how it was done. So, if the internal
setting for I/O 2 Port Mode is Command, and someone flips SW4 to the UP position, the Mode is
immediately set to Data.
Buttons
The only button on the S550 is the Reset button located on the back panel to the left of serial port I/O 2.
The Reset button can be used for two different functions:
1) To reset the S550, press the Reset button for approximately 1 second and the S550 will be begin
the reboot process as described in the Power Up Sequence section.
2) To activate the Button Unlock feature, which resets the username and password back to the
default, tap the Reset button 5 times quickly (1-2 times per second). This feature can be disabled
and is intended to be used if you've locked yourself out of the unit.

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Navigating the Interface
There are two interface options for command and control of your SiteBoss. The Web Interface is an
intuitive GUI interface that can be used for routine control and maintenance of your SiteBoss via HTTP or
HTTPS using up to date versions of Chrome, Firefox, or Internet Explorer. The Command Line Interface
can be reach via Serial, Telnet or SSH interface options. Some advanced debugging or control functions
can only be accomplished via the Command Line Interface.
Note: For Internet Explorer users: Asentria Firmware version after 2.10.520 will require that the
"Use TLS 1.1" box be checked to access your SiteBoss. Click the Settings wheel in the top right
hand corner and then select Internet Options. Choose the "Advanced" tab and navigate to the
bottom of the Advanced options box. Ensure the "Use TLS1.1" box is checked and, if not, check
the box and click OK.
Web Interface
The S550 has a built-in HTTP web server that can be used to configure the unit from anywhere the unit
can be accessed on the network or Internet. This interface is enabled by default. Simply connect to
http://<IP address of S550> or https://<IP address of S550> to use Secure Sockets Layer (SSL).
Upon connection, you will be greeted by a login screen. Log in with your Login ID (Username) and
Password. These are the same credentials you would use to log into the command prompt. By default
the user name is admin and the password is password. It is highly recommended that the master
password be changed via the User Profiles option from the Security menu.