Asentria Teleboss 850 User manual

User’s Manual
Installation and Operation Guidelines
TeleBoss™ 850 Telecom Site Controller
Version 2.06.280_STD
Asentria Corporation
1200 North 96th Street
Seattle, Washington, 98103
U.S.A.
Tel: [phone]
Fax: [phone]
www.asentria.com

TeleBoss™ 850 Telecom Site Controller
Installation and Operation Guidelines
For firmware Version 2.06.280_STD
Manual Release Date: March 9, 2011
Manual Revision: B
Changes In This Version of the User Manual
Added new back-panel graphics and descriptions to explain the differences between the three T850 hardware
revisions.
VPN Settings command line menu removed. VPN settings can still be configured via Setting Keys and the
Web Interface pages.
Added a section about the new PPP over Serial Port feature.
Added description of the new support for SNMP v3 gets/sets with limited objects (specified in the MIB).
Added a Technical Specifications section in the Appendices.
Rev B
Removed erroneous statement that the T850 supports SFTP “gets“. It does not, only SFTP push.
Removed the description of the ’XF‘ Usage Command – thi s is not a user command.
Conventions used in this manual
Commands are printed in this format: COMMANDS (Arial font, caps, bold, black) although commands used
in the unit are not case-sensitive.
Setting Keys are printed in this format: setting.key (Courier New font, bold, blue) but any key values
displayed are in normal type.
Red type indicates a safety or security warning.
Hyperlinks to other sections in the manual are displayed in Arial font, blue, underline.
Screen shots of menus are all taken from the command line interface. Web interface shots are not displayed
in the manual at this time.
Some settings can only be changed with a Setting Key (no command line menu or web interface options).
These are noted throughout Setup Menu section of the manual by Setting Key: <name of key> with a
description of the key and allowable values.
© 2011 Asentria Corporation. All rights reserved.
The content of this manual is provided for informational use only, and is subject to change without notice. Examples,
data, and names used in this manual are examples and fictitious unless otherwise noted. No part of this document
may be reproduced or electronically transmitted without permission from Asentria Corporation.
TeleBoss 850, T850, EventSensor, SensorJack and SitePath are trademarks of Asentria Corporation.

Table of Contents
Quick Start......................................................................................................................................1
What's Included ...........................................................................................................................................................1
Hardware Needed......................................................................................................................................................1
Information Needed ...................................................................................................................................................1
Connecting...................................................................................................................................................................2
Cables and Power......................................................................................................................................................2
Power Requirements .................................................................................................................................................2
Accessing the Command Line via a Serial Connection.............................................................................................3
Accessing the Command Line via the Asentria OmniDiscover program...................................................................3
Network Setup..............................................................................................................................................................4
via OmniDiscover connection: ...................................................................................................................................4
via serial connection: .................................................................................................................................................4
Testing Network Connectivity ....................................................................................................................................4
SNMP Trap Setup ........................................................................................................................................................4
Setup..........................................................................................................................................................................4
Testing SNMP Traps..................................................................................................................................................5
What is a TeleBoss 850 .................................................................................................................6
The Basics....................................................................................................................................................................6
Communication Methods...........................................................................................................................................6
Data Storage..............................................................................................................................................................7
Remote Access..........................................................................................................................................................7
Serial Monitoring (Data Events).................................................................................................................................7
Environmental Monitoring..........................................................................................................................................7
Event Notification.......................................................................................................................................................7
Audit Log....................................................................................................................................................................7
Integration with SitePath............................................................................................................................................8
Parts Identification ......................................................................................................................................................9
Features and Accessories .........................................................................................................................................9
LEDs, Ports, DIP Switches and Buttons..................................................................................................................10
Back Panel configuration.........................................................................................................................................11
Getting Connected.......................................................................................................................14
Power Up Sequence..................................................................................................................................................14
Default Passwords ....................................................................................................................................................14
The Status Screen .....................................................................................................................................................14
Setup Menu...................................................................................................................................16
Overview.....................................................................................................................................................................16
Option Types..............................................................................................................................................................16
Web Interface.............................................................................................................................................................17
Main Setup Menu.......................................................................................................................................................17
Network Settings......................................................................................................................................................18
Serial Settings..........................................................................................................................................................31
Modem Settings.......................................................................................................................................................33
Security Settings......................................................................................................................................................36
Alarm / Event Definitions..........................................................................................................................................41
Action Definitions .....................................................................................................................................................53
General Settings ......................................................................................................................................................55
Event Log Settings...................................................................................................................................................57
Audit Log Settings....................................................................................................................................................58
Scripting Settings.....................................................................................................................................................59
Features and How To Use Them.................................................................................................60
Upgrading the T850...................................................................................................................................................60
Setting Keys...............................................................................................................................................................61
Status Keys................................................................................................................................................................62
Securing a TeleBoss 850 ..........................................................................................................................................64
NetPoll Feature........................................................................................................................................................65
Telnet/TCP Connections...........................................................................................................................................66
VLANS.........................................................................................................................................................................68

VPNs ...........................................................................................................................................................................69
VPN on-demand (VOD)...........................................................................................................................................69
Restricted trust.........................................................................................................................................................71
VPN Client ...............................................................................................................................................................73
VPN Server..............................................................................................................................................................78
Secure Shell (SSH) and Secure FTP (SFTP) ...........................................................................................................83
Configuring the SSH server for password authentication........................................................................................83
Configuring the SSH server for public key authentication .......................................................................................83
Configuring the SSH login banner ...........................................................................................................................84
How to secure SSH..................................................................................................................................................84
SFTP CDR out of the unit........................................................................................................................................84
Reestablishing authenticity of the SFTP host..........................................................................................................85
SSH to Telnet Bridging .............................................................................................................................................86
Configuration............................................................................................................................................................86
Default Router............................................................................................................................................................87
Static Routes..............................................................................................................................................................88
PPP over Serial Port..................................................................................................................................................89
IP Address Restrictions............................................................................................................................................92
IP Routing...................................................................................................................................................................93
SNMP Trap Capture...................................................................................................................................................94
SNMP Informs............................................................................................................................................................95
Configuration............................................................................................................................................................95
SNMPv3 ......................................................................................................................................................................96
Pass-through..............................................................................................................................................................97
Call Failure Tracking .................................................................................................................................................99
RADIUS Security......................................................................................................................................................100
Description.............................................................................................................................................................100
Overview................................................................................................................................................................100
Benefit....................................................................................................................................................................107
Configuration..........................................................................................................................................................107
Example.................................................................................................................................................................107
Data Events..............................................................................................................................................................109
Configuring Data Alarm Equations........................................................................................................................111
Data Alarm Macros..................................................................................................................................................112
Action List................................................................................................................................................................114
Clearing Actions in the Event Queue.....................................................................................................................116
Types of Alarm Notices...........................................................................................................................................117
SNMP Traps ..........................................................................................................................................................117
Email Alarms..........................................................................................................................................................118
Asentria Alarms......................................................................................................................................................118
SMS Alarms...........................................................................................................................................................121
Pager Alarms.........................................................................................................................................................121
EventSensor™ Configuration Setup .....................................................................................................................122
Contact Closure Setup...........................................................................................................................................122
Temperature Sensor Setup....................................................................................................................................123
Humidity Sensor Setup..........................................................................................................................................124
Analog Voltage / Current Sensor Setup.................................................................................................................125
Relay Output Setup................................................................................................................................................128
Relays as Alarm Action...........................................................................................................................................130
EventSensor Reporting...........................................................................................................................................131
SensorJack™ and EventSensor™ Setup.............................................................................................................132
Connections...........................................................................................................................................................132
Connections.............................................................................................................................................................132
DIP Switch Settings ...............................................................................................................................................133
Configuration..........................................................................................................................................................133
Calibration of Temperature and Humidity Sensors................................................................................................133
Virtual EventSensor Setup .....................................................................................................................................134
Customizable Command Prompt...........................................................................................................................135
IP Record Collection (IPRC)......................................................................................................136
Generic Server.........................................................................................................................................................136
Avaya –Reliable Session Protocol........................................................................................................................137
Alcatel OmniPCX 4400 ............................................................................................................................................138
CCM 4 (Cisco CallManager version 4.x)................................................................................................................142

Generic Client ..........................................................................................................................................................147
Siemens HiPath 4000............................................................................................................................................147
Intecom Telari ..........................................................................................................................................................148
Nortel BCM ...............................................................................................................................................................149
Syslog.......................................................................................................................................................................150
NEC NEAX2400........................................................................................................................................................152
CCM 5 (Cisco CallManager version 5.x)................................................................................................................153
Scripting .....................................................................................................................................154
Configuration...........................................................................................................................................................154
Script Management .................................................................................................................................................154
Uploading/Downloading/Deleting Scripts using the Setting Keys function............................................................156
Script Settings .........................................................................................................................................................157
Script List ...............................................................................................................................................................157
Manage Script Files ...............................................................................................................................................158
Script Programming Guide.....................................................................................................................................159
Scripting FAQ...........................................................................................................................................................159
OmniLua Function List ...........................................................................................................................................161
Command Reference.................................................................................................................188
User Interface Commands......................................................................................................................................188
Setup Commands....................................................................................................................................................188
Data Release Commands........................................................................................................................................189
System Commands .................................................................................................................................................190
Numeric Commands................................................................................................................................................191
Usage Commands ...................................................................................................................................................192
Expansion Card Insertion Procedures.....................................................................................195
Wireless Modem.........................................................................................................................196
Installation................................................................................................................................................................196
Setup.........................................................................................................................................................................196
Setting Keys...........................................................................................................................................................196
Setup Menu............................................................................................................................................................197
Operation..................................................................................................................................................................197
Status Commands .................................................................................................................................................198
Troubleshooting Commands..................................................................................................................................198
ADSL Modem..............................................................................................................................199
Installation................................................................................................................................................................199
Description of ADSL................................................................................................................................................199
Configuration...........................................................................................................................................................199
Activation .................................................................................................................................................................200
DSL Status................................................................................................................................................................202
Connectivity.............................................................................................................................................................202
Deactivation .............................................................................................................................................................202
ADSL specifications................................................................................................................................................202
DSL Routing.............................................................................................................................................................203
DSL Glossary...........................................................................................................................................................204
Battery Backup Module.............................................................................................................206
Setup.........................................................................................................................................................................206
Operation..................................................................................................................................................................206
Appendices.................................................................................................................................207
User Rights Table....................................................................................................................................................207
Control Characters..................................................................................................................................................209
Technical Specifications.........................................................................................................................................210
T850 Hardware Revisions, Sensor Ports and Sensors........................................................................................211
Rev B .....................................................................................................................................................................211
Rev D.....................................................................................................................................................................212
Rev F......................................................................................................................................................................213
Internal Modem Guidelines.....................................................................................................................................214
Canadian Department of Communications...........................................................................................................215
Warranty Information ..............................................................................................................................................217

TeleBoss 850 2.06.280_STD User Manual
Page 1
Quick Start
What's Included
This chapter is a brief guide to help get your TeleBoss 850 (T850) up and running quickly.
Hardware Needed
Asentria TeleBoss 850
15VDC power adaptor (Included if AC power option)
DC power source (if DC power option)
Computer with serial port and terminal emulation software, and/or network access.
Ethernet cable
RJ45 M-M unshielded serial cable and RJ45/DB9 straight thru adapter (Included)
A PC running any type of SNMP trap management software, if T850 will be sending SNMP traps as event actions.
Information Needed
IP address(es) to assign to the T850
Subnet mask
Default router IP or gateway router IP address if on a WAN (Optional)
IP address of a PC running any type of SNMP trap management software, if T850 will be sending SNMP traps as
event actions.
Physiclly Install TeleBoss
Note: THIS PRODUCT MUST BEINSTALLED WITHIN A RESTRICTED ACCESS LOCATION WHERE ACCESS
IS THROUGH THE USE OF A TOOL, LOCK AND KEY, OR OTHER MEANS OF SECURITY, AND IS
CONTROLLED BY THE AUTHORITY RESPONSIBLE FOR THE LOCATION.
Ensure conditions A-E will be met by the installation before proceeding.
A) Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to
installing the equipment in an environment compatible with the maximum ambient temperature (Tma), which is 40C
for standard units 65C for extended temperature units.
B) Reduced Air Flow- Installation of the equipment in a rack should be such that the amount of air flow required for
safe operation of the equipment is not compromised.
C) Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition is not
achieved due to uneven mechanical loading.
D) Circuit Overloading - Consideration should be given to the connection of the equipment to the supply circuit and
the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate
consideration of equipment nameplate ratings should be used when addressing.
E) Reliable Earthing -Reliable earthing of rack-mounted equipment should be maintained. Particular attention should
be given to supply connections other than direct connections to the branch circuit (e.g.use of power strips).
Physically install the SiteBoss into your site. Use the included Mounting Brackets to secure to a standardly grounded
equipment rack.
If the unit is not mounted within a grounded rack system, connect the attached ground wire securely to an appropriate
earth ground.
Connect an Ethernet cable into the RJ45 jack labeled ETH1.

TeleBoss 850 2.06.280_STD User Manual
Page 2
Connecting
Cables and Power
1. Connect the RJ45 cable (with optional adapter, if needed) to the serial port I/O2 of the T850 and the COM1
of a PC or laptop running any terminal emulator.
2. Connect the attached ground wire securely to an appropriate earth ground (this is essential).
3. Connect an Ethernet cable, if available, into the RJ-45 jack labeled ETH1.
4. Connect the power supply to the unit (see Power Requirements section).
Power Requirements
The T850 is configured with one of two types of power connectors: AC or DC.
If configured for AC, the unit uses a barrel connector for connecting to the 15VDC power adapter shipped with the
unit.
If configured for DC, the unit is configured with a 4-pin Molex connector for use with a DC power source. The unit is
shipped with the cables and instructions for direct connection to a DC power source. The instructions are shown
below, in case they are missing from the box.
Note: This instruction sheet describes connection of the provided –48V wiring harness kit to the source power
supply. This unit should be assembled and installed by a qualified technician who can ensure the power source is an
isolated, SELV (Safety Extra Low Voltage) circuit. There are two versions of the harness using different wiring colors
as shown below.
Note: The DC input should be protected by an external 2A DC rated slow Blow Fuse suitable for branch circuit
protection, at the power supply or within the building circuitry. The input DC power current limiting fuse circuit is
provided for by the end user, and is required for unit operation in compliance with safety agency approvals.
CONTENTS:
Please inventory the package contents and ensure you have the following items pertaining to the -48VDC Power
Option:
1. A cable harness consisting of 2 red and 2 blue wires connected to a white nylon “molex” connector.
2. A bare white nylon housing.
3. 5 crimp-on contacts.
-48VDC CONNECTION:
The -48VDC power supply option has 4 input connections.
This gives the user the ability to connect this unit to an auxiliary
-48VDC power source. Note: The dark area on the diagram
represents the latching mechanism on the housing.
DANGER! FIRE HAZARD!
DO NOT LEAVE AN UNCONNECTED WIRE EXPOSED!
DO NOT CONNECT THE UNIT TO ANY OTHER EQUIPMENT UNTIL YOU KNOW THE UNIT POWERS UP
CORRECTLY!
Option A: Connect the supplied harness assembly to your -48VDC voltage source:
1. Ensure the unit is not connected to any peripheral equipment.
NOTE: Peripheral Equipment connections may cause a short circuit of your -48V supply if the power
connections are reversed! Do not connect peripheral equipment connections until you know the unit is
operational by observing the front panel Power LED.
2. Strip the ends of the wires.
-48VDC BLUE
GND RED
-48VDC BLUE
GND RED

TeleBoss 850 2.06.280_STD User Manual
Page 3
3. Using wire nuts (not supplied), connect the stripped wires to the power source. The red wires connect to ground
or the most Positive connection on the voltage source. The blue wires connect to -48VDC or the most Negative
connection on the voltage source.
Option B: Use the supplied kit to make a wire harness:
1. You will need a crimping tool that crimps standard Molex type 18-24 AWG Mini-Fit Terminals (Molex Part
Number: 39-00-0060, Engineering Series 5556).
2. Crimp the supplied terminals to your cable connections.
3. Insert the crimped terminals into the supplied white nylon housing. Orient the housing so the latching mechanism
is up and you are looking into the large end of the housing. See diagram above. Insert the 2 Ground or Most
Positive leads into the upper and lower compartments on the left side of the connector, e.g. the same positions as
the red wires on the supplied harness assembly. Insert the 2 -48VDC or Most Negative leads into the upper and
lower compartments on the right side of the connector, e.g. the same positions as the blue leads on the supplied
harness assembly.
4. Connect the completed assembly into the power input receptacle at the rear of the unit.
Accessing the Command Line via a Serial Connection
1. Connect to I/O 2 with a serial terminal emulation program at 19200 baud, 8N1.
2. Enter STATUS or ?and press <Enter>. You will be presented with a status screen similar to the following.
TeleBoss 850 2.06.280 STD - Status
Site Name : 850-850000163
Serial Number : 850000163 Eth 1 : STATIC
Date : THU 03/03/2011 IP Addr : 0.0.0.0
Time : 08:02:48 MAC Addr : 00:10:A3:60:02:3E
Memory : 32768K Eth 2 : STATIC
% Full Alarm : OFF IP Addr : 0.0.0.0
No-Data Alarm 1 : OFF MAC Addr : 00:10:A3:60:02:3F
No-Data Alarm 2 : OFF Modem : Yes
Duplex : FULL
-------------------------------------------------------------------------
Port Baud/Etc. Recs Bytes Full Wrap Name
IO1 : 19200,8N1 00000000 00000000 0% OFF I/O 1
IO2 : 19200,8N1 00000000 00000000 0% OFF I/O 2
COMPLETE
>
When the status screen appears, the unit is successfully connected and ready for use.
Accessing the Command Line via the Asentria OmniDiscover program
1. From the Asentria website (http://www.asentria.com/docsandsoftware/productManuals.aspx), or the
Documentation and Utilities CD, download the OmniDiscover program. This program will allow you to locate
devices on your network (ie: the T850) with Asentria MAC addresses, and allow you to assign the network
settings directly over the network, thus eliminating the need for the serial port connection as described above.
2. Open the OmniDiscover program. It will immediately display all Asentria devices on the network. Right clicking
on the line for this unit displays three options: Setup, Telnet and Web.
Setup opens another window where the IP Address, Subnet Mask, and Gateway (router) can be configured
(see below). Press “OK” and these will be assigned to the unit and displayed in the previous window. (Select
this option to configure the network settings for the first time.)
Telnet opens a connection to the device using your default Telnet client.

TeleBoss 850 2.06.280_STD User Manual
Page 4
Web opens an HTTP connection to the device using your default browser, if the device supports and is
configured to allow a web connection.
3. Once the network settings have been assigned, the T850 command line can be accessed via any Telnet client or
HTTP web connection.
Contact Asentria Technical Support for any questions or assistance with OmniDiscover.
Network Setup
via OmniDiscover connection:
1. See the description of how to use OmniDiscover as described above.
via serial connection:
1. Access the Main Setup Menu by typing SETUP and pressing <Enter>.
2. Select the Network Settings branch.
3. Select A) Ethernet Settings and select the Ethernet interface that corresponds to the one on the back panel that
you plugged your network cable into.
4. Enter an IP address, subnet mask and--if necessary--a router address.
5. Toggle NAT on/off as desired.
6. If using this Ethernet interface for a VLAN connection, select this option to configure any of six VLAN connections.
See the VLANs section in the Features chapter for details on how to configure.
7. Press <ESC> to go back one level in the menu tree, or <CTRL + C> to exit the Main Setup Menu and return to
the command prompt.
Testing Network Connectivity
1. Verify that the network router is available to the unit by typing the command PING <IP_address>. A router is
always a good candidate to test pings. The following screenshot is an example of a successful ping test.
ping 192.168.100.59
PING 192.168.100.59 (192.168.100.59): 56 data bytes
64 bytes from 192.168.100.59: icmp_seq=0 ttl=128 time=8.0 ms
64 bytes from 192.168.100.59: icmp_seq=1 ttl=128 time=0.7 ms
64 bytes from 192.168.100.59: icmp_seq=2 ttl=128 time=1.8 ms
64 bytes from 192.168.100.59: icmp_seq=3 ttl=128 time=0.8 ms
64 bytes from 192.168.100.59: icmp_seq=4 ttl=128 time=0.7 ms
64 bytes from 192.168.100.59: icmp_seq=5 ttl=128 time=0.7 ms
--- 192.168.100.59 ping statistics ---
6 packets transmitted, 6 packets received, 0% packet loss
round-trip min/avg/max = 0.7/1.7/8.0 ms
2. Press <CTRL + C> to stop the ping testing. If <CTRL + C> is not pressed, the unit will continue pinging attempts
indefinitely.
3. If there is an error message or no response from the router, first check the network settings and connection, then
consult your System Administrator or Asentria Technical Support.
4. Using a Telnet client, connect to the IP address assigned to the unit.
SNMP Trap Setup
If you will be using your T850 to send SNMP traps, this section will help you ensure it is set up correctly.
Setup
1. Configure the network settings as described in the previous section.
2. Select the Network Settings then SNMP Settings sub-menu.
3. Verify the SNMP Community name is correct for your network.
4. Switch to the Action Definitions menu and enter the Hostname or IP address of the computer to receive the traps
into the field, “Hostname/IP Address 1”.