Asentria TeleBoss 830 User manual

User’s Manual
Installation and Operation Guidelines
TeleBoss™830 Telecom Site Controller
Version 2.11.370 STD
Asentria Corporation
1200 North 96th Street
Seattle, Washington, 98103
U.S.A.
Tel: [phone]
Fax: [phone]
www.asentria.com

TeleBoss™ 830 Telecom Site Controller
Installation and Operation Guidelines
For firmware version 2.11.370 STD
Manual Release Date: Oct 2018
Conventions used in this manual
The following are the conventions that will be used throughout this document:
Commands are printed in this format: COMMANDS (Arial font, caps, bold, black) although
commands used in the unit are not case-sensitive.
Setting Keys are printed in this format: setting.key (Courier New font, bold, blue) but any key
values displayed are in normal type.
Red type indicates a safety or security warning.
Hyperlinks to other sections in the manual are displayed in Arial font, blue, underline.
Screen shots of menus taken from the command line interface appear like this:
CLI Example:
A) Example Setting [Example]
B) Example Setting [Example]
Some settings can only be changed with a Setting Key (no command line menu or web interface
options). These are noted throughout Setup Menu section of the manual by Setting Key: <name of
key> with a description of the values and meaning.
For More Information
If the information contained in this user manual is not sufficient to resolve a problem you are having with your
unit or to fully explain a feature, there is likely a feature guide covering it in more depth. These feature guides
are available on line on the Asentria Information Portal. Asentria Tech Support is also available to provide
any assistance you might need.
© 2018 Asentria Corporation. All rights reserved.
The content of this manual is provided for informational use only, and is subject to change without notice.
Examples, data, and names used in this manual are examples and fictitious unless otherwise noted. No part
of this document may be reproduced or electronically transmitted without permission from Asentria
Corporation. TeleBoss 830, T830, and EventSensor, are trademarks of Asentria Corporation.

Table of Contents
Quick Start ...........................................................................................................................5
Hardware Needed............................................................................................................................................5
Information Needed ........................................................................................................................................5
Physiclly Install TeleBoss..............................................................................................................................5
Power Requirements & Options....................................................................................................................6
Power Up Sequence .....................................................................................................................................9
Accessing the TeleBoss.................................................................................................................................9
Access via a Network Connection.................................................................................................................9
Default Passwords ..................................................................................................................................... 10
Access via a Serial Connection.................................................................................................................. 11
Configuring Ethernet Settings via IO2........................................................................................................ 12
Testing Network Connectivity..................................................................................................................... 13
What is a TeleBoss 830.....................................................................................................14
The Basics .................................................................................................................................................... 14
Communication Methods............................................................................................................................ 15
Data Storage .............................................................................................................................................. 15
Serial Monitoring (Data Events) ................................................................................................................. 16
Environmental Monitoring........................................................................................................................... 16
Features and Accessories .......................................................................................................................... 16
Standard Equipment................................................................................................................................... 16
LEDs, Ports, DIP Switches and Buttons .................................................................................................... 17
Optional Hardware ..................................................................................................................................... 21
Navigating the Control Interfaces ....................................................................................24
Command Line Interface (CLI).................................................................................................................... 24
CLI Status Pages ....................................................................................................................................... 24
Setup Menu Inputs ..................................................................................................................................... 28
Web Interface (GUI)...................................................................................................................................... 30
Web Interface Status Pages....................................................................................................................... 31
Web Interface Control Features................................................................................................................. 33
Setup Menu........................................................................................................................36
Network Settings.......................................................................................................................................... 37
Ethernet Settings........................................................................................................................................ 40
Name Resolution Settings.......................................................................................................................... 42
IP Record Collection Settings..................................................................................................................... 42
Web Interface Settings............................................................................................................................... 58
EventSensor Reporting Settings................................................................................................................ 59
SNMP Settings........................................................................................................................................... 60
FTP Settings............................................................................................................................................... 61
PPP Settings .............................................................................................................................................. 63
Email Settings............................................................................................................................................. 67
Real-Time Socket Settings......................................................................................................................... 68
Routing....................................................................................................................................................... 69
DSL Settings............................................................................................................................................... 71
VPN Settings.............................................................................................................................................. 71
CPE Settings.............................................................................................................................................. 74
Ethernet Expansion Settings...................................................................................................................... 76
Serial Settings .............................................................................................................................................. 78
Modem Settings ........................................................................................................................................... 82
Dialup Modem ............................................................................................................................................ 82
Wireless Modem......................................................................................................................................... 84
Security Settings.......................................................................................................................................... 87
User Profile Security Settings..................................................................................................................... 87
General Security Settings........................................................................................................................... 93
SSL Certificate via Web Interface .............................................................................................................. 94
Alarm / Event Definitions ............................................................................................................................ 97

Class Table................................................................................................................................................. 98
Data Alarm/Filter Settings .......................................................................................................................... 99
EventSensor Device Settings................................................................................................................... 106
No-Data nAlarm Settings......................................................................................................................... 111
Percent Full Alarm Settings...................................................................................................................... 112
Scheduled Event Settings ........................................................................................................................ 114
CPE Alarm Settings.................................................................................................................................. 115
Reset Event Settings................................................................................................................................ 116
Action Definitions ...................................................................................................................................... 117
General Settings......................................................................................................................................... 122
Date/Time Settings................................................................................................................................... 124
Legacy Settings........................................................................................................................................ 126
Event Log Settings..................................................................................................................................... 127
Audit Log Settings ..................................................................................................................................... 128
Actions List......................................................................................................................131
Command and Control Information ...............................................................................134
Setting Keys ............................................................................................................................................... 134
Status Keys .............................................................................................................................................. 135
Backing Up & Restoring Settings............................................................................................................. 137
Web Settings Backup............................................................................................................................... 137
CLI Settings Backup................................................................................................................................. 137
Web Interface Restore Settings ............................................................................................................... 139
CLI Restore .............................................................................................................................................. 139
Firmware Upgrades.................................................................................................................................... 140
Upgrades using the Web Interface........................................................................................................... 141
Upgrades using FTP ................................................................................................................................ 142
Upgrades using X/Y/Z Modem................................................................................................................. 143
Command Reference................................................................................................................................. 144
User Interface Commands ....................................................................................................................... 144
Setup Commands....................................................................................................................................... 145
Data Release Commands.......................................................................................................................... 145
System Commands.................................................................................................................................... 147
Numeric Commands................................................................................................................................. 148
Control Characters ................................................................................................................................... 148
Usage Commands.................................................................................................................................... 149
Appendices ......................................................................................................................153
Expansion Card Insertion Procedures .................................................................................................... 153
General Specifications .............................................................................................................................. 154
Internal Modem Guidelines....................................................................................................................... 155
Canadian Department of Communications.............................................................................................. 155
Warranty Information................................................................................................................................. 157

TeleBoss 830 2.11.370 STD User Manual
Page 5
Quick Start
This is a brief guide to help get your TeleBoss 830 (TeleBoss) up and running quickly.
Hardware Needed
Asentria TeleBoss 830
15VDC power adaptor (Included if AC power option)
DC power source (if DC power option)
Computer with a network port or a serial port and terminal emulation software
Ethernet cable
Optional, if connecting serially, RJ45 M-M serial cable and RJ45/DB9 straight through adapter (included)
Information Needed
IP address(es) to assign to the TeleBoss
Subnet mask
Default router IP or gateway router IP address if on a WAN (Optional)
Physiclly Install TeleBoss
Note: THIS PRODUCT MUST BE INSTALLED WITHIN A RESTRICTED ACCESS LOCATION WHERE
ACCESS IS THROUGH THE USE OF A TOOL, LOCK AND KEY, OR OTHER MEANS OF SECURITY,
AND IS CONTROLLED BY THE AUTHORITY RESPONSIBLE FOR THE LOCATION.
Environmental Factors
Ensure conditions A-E will be met by the installation before proceeding.
A) Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than room ambient. Therefore, consideration should
be given to installing the equipment in an environment compatible with the maximum ambient temperature
(TMA), which is 40C for standard units 65C for extended temperature units.
B) Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow
required for safe operation of the equipment is not compromised. The TeleBoss needs enough airflow to
prevent overheating. Maximum safe temperature is 40C for standard units and 65C for extended
temperature units.
C) Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition is
not achieved due to uneven mechanical loading.
D) Circuit Overloading - Consideration should be given to the connection of the equipment to the supply circuit
and the effect that overloading of the circuits might have on overcurrent protection and supply wiring.
Appropriate consideration of equipment nameplate ratings should be used when addressing.
E) Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained. Particular attention
should be given to supply connections other than direct connections to the branch circuit (e.g. use of power
strips).

TeleBoss 830 2.11.370 STD User Manual
Page 6
Installation Sequence
1. Physically install the TeleBoss into your site. Use the included Mounting Brackets to secure to a standardly
grounded equipment rack.
2. If the unit is not mounted within a grounded rack system, connect the attached ground wire securely to an
appropriate earth ground.
3. If a wireless modem is installed, attach the antenna to the SMA connector.
4. Connect your Asentria unit to power and power it up. See the Power Requirements & Options chapter for
instructions and safety warnings.
Note: Proceed with connecting other equipment only after confirming that the unit has powered up
normally per the Power Up Sequence section of this manual.
5. Connect an Ethernet cable into the RJ45 jack labeled ETH1.
6. If connecting to the TeleBoss using a serial cable, see the Access via a Serial Connection section for
connection instructions.
7. If a POTs modem is installed, attach an RJ11 phone wire to the MODEM port.
8. Connect any EventSensors using the RJ45 Sensor port. See the EventSensor Installation Connections
chapter for additional instructions.
9. Install any IO connections based on your site requirements.
Power Requirements & Options
The TeleBoss can be configured with one or two options for incoming power.
The standard power option is the 15VDC power jack in the back of the unit. The supplied power jack
connects via an AC power adaptor to a standard wall power plug.
There is an optional 24VDC or -48VDC power option which is supported on a DC power card installed in the
rear panel of the unit. If using a DC power source, the unit is configured with a 4-pin Phoenix style connector
for use with a DC power source. The unit is shipped with the instructions for direct connection to a DC power
source. The instructions are shown below, in case they are missing from the box:
Standard 15VDC via AC Power
If you are using a standard AC wall plug, the unit uses a barrel connector for connecting to the 15VDC power
adapter. The 15VDC power adapter then connects to a standard AC wall plug. Asentria has options for a US,
UK, European, Australian or Japanese AC power plug type. This power option ships with the unit unless a
DC power option is ordered.
Battery Backup Module
A TeleBoss can be ordered with an optional battery backup module.
There are two options that can be used to power a unit after AC power is
lost. The Lead acid battery module is indicated with /BB in the product
number. A lithium battery backup option is indicated with a /BB2.
Once a unit with a battery backup module is installed and powered up on
AC Power, simply move the slide switch to “Enable” to enable the run
time battery backup feature.

TeleBoss 830 2.11.370 STD User Manual
Page 7
DC Power Card Wiring Instructions
This section describes the connection to the 30 watt DC power card, which supports either 24VDC or
-48VDC power options, and features a Phoenix terminal block with screw clamp connectors.
Wiring connections to DC power can be made using customer supplied wiring, or one of the two optional
wiring kits that may be purchased with the unit.
This unit should be assembled and installed by a qualified technician who can ensure the power source is an
isolated, SELV (Safety Extra Low Voltage) circuit for -48VDC installations. The 24VDC option does require an
isolated circuit.
Note: The DC input should be protected by an external 2A DC rated slow Blow Fuse suitable for
branch circuit protection, at the power supply or within the building circuitry. The input DC power
current limiting fuse circuit is provided for by the end user, and is required for unit operation in
compliance with safety agency approvals.
The DC power supply option has 4 input connections. This gives the user the ability to connect this unit to a
primary and an auxiliary DC power source.
Caution: DANGER! FIRE HAZARD! DO NOT LEAVE AN UNCONNECTED WIRE EXPOSED! DO
NOT CONNECT THE UNIT TO ANY OTHER EQUIPMENT UNTIL YOU KNOW THE UNIT POWERS
UP CORRECTLY!
Attention: DANGER! RISQUE D'INCENDIE! NE PAS LAISSEZ PAS TRAINER LES FILS NON
CONNECTES! NE CONNECTER L'APPAREIL A TOUT AUTRE EQUIPEMENT QU'APRES AVOIR
VERIFIE QUE SON ALIMENTATION ELECTRIQUE FONCTIONNE CORRECTEMENT!
Asentria TeleBoss products purchased with the DC power option can also be purchased with one of two
optional wiring kits, 5006-026 or 5006-025. Optionally, customer supplied cabling can be used. Wiring
connection instructions for -48VDC and 24VDC are outlined below.
Connection to DC Power
Run two sets of wire to the TeleBoss power input. For A/B redundant systems one circuit should be feed from
the A plant distribution, and one circuit from the B plant distribution. If A/B redundant power feeds are not
required ignore all instructions for B side power feeds.
Ensure the rack that the unit is mounted in is properly grounded. Measure the resistance between the rack
and building steel, aisle ground, or other properly grounded locations. The resistance should be <1 ohm. If this

TeleBoss 830 2.11.370 STD User Manual
Page 8
is not the case, connect the chassis ground point on the lower right hand corner of the A71 power supply to
the facilities ground system.
Ensure that the upstream circuit protection device for both circuits is off or removed before proceeding.
Confirm this with a digital multi-meter. It should read 0V between the + and –feed cables in each circuit.
Veillez à ce que le dispositif de protection des deux circuits amonts soit éteint ou retiré avant de
poursuivre. Vérifiez le avec un multimètre numérique: la tension, entre les + et –des câbles d'alimentation
de chaque circuit, doit être 0V.
NOTE: Hot references the polarity with the farthest potential relative to ground. Return references the
polarity closest to ground potential.
NOTE: Peripheral equipment connections may cause a short circuit of your -48V supply if the power
connections are reversed! Do not connect peripheral equipment connections until you know the unit is
operational by observing the front panel Power LED. The LED does not light if connections are reversed.
For -48VDC power systems
1. Connect the A return feed from the plant, or most positive feed, to the A+ input on the power supply.
2. Connect the A hot feed from the plant, or most negative feed, to the A- input on the power supply.
3. Repeat steps 1-2 for the B side power feeder cables replacing all instances of “A” with “B”.
4. Insert or turn on the A side overcurrent protection device to apply power to the A side input. The front
power LED should be on to indicate the unit is powered. If no power LED turns on, remove the A feeder
fuse and ensure the polarity of the connection is correct.
5. Remove or turn off the A side overcurrent protection device.
6. Insert or turn on the B side overcurrent protection device to apply power to the B side input. The front
power LED should be on to indicate the unit is powered correctly. If no power LED turns on, remove or
turn off the B side overcurrent protection device and ensure the polarity of the connection is correct.
7. Insert or turn on the A side overcurrent protection device.
8. Secure, dress, and label the power cables in accordance with customer standards.
For +24VDC power systems
1. Connect the A return, or most negative feed, to the A- input on the power supply.
2. Connect the A hot feed, or most positive feed, to the A+ input on the power supply.
3. Repeat steps 1-2 for the B side power feeder cables replacing all instances of “A” with “B”.
4. Insert or turn on the A side overcurrent protection device to apply power to the A side input. The front
power LED should be on to indicate the unit is powered. If no power LED turns on, remove the A feeder
fuse and ensure the polarity of the connection is correct.
5. Remove or turn off the A side overcurrent protection device.
6. Insert or turn on the B side overcurrent protection deceive to apply power to the B side input. The front
power LED should be on to indicate the unit is powered correctly. If no power LED turns on, remove or
turn off the B side overcurrent protection device and ensure the polarity of the connection is correct.
7. Insert or turn on the A side overcurrent protection device. Both the A and B side inputs should have power
applied to them at this point.
8. Secure, dress, and label the power cables in accordance with customer standards.
If there are any questions concerning this Wiring Instruction Sheet, or connecting your Asentria product to DC
power, please contact Asentria Tech Support.

TeleBoss 830 2.11.370 STD User Manual
Page 9
Power Up Sequence
On startup, the TeleBoss goes through the following boot sequence in approximately 55 seconds:
1. The power LED flashes once each second for 30 seconds.
2. The LEDs for Expansion Card 1 go through a 15 second flashing sequence.
3. All LED’s then go off for approximately 5 seconds.
4. Power, Modem (if installed) and Ethernet LEDs light for 5 seconds, then Modem and Ethernet go off.
5. Power LED will blink once every 5 seconds as a "heartbeat" while the TeleBoss is powered on.
Accessing the TeleBoss
The TeleBoss has two interface options for command and control. There is an intuitive Web Interface that can
be accessed via the Ethernet connection or via an optional wireless modem card. The TeleBoss can also be
access via a Command Line Interface that can be accessed via Telnet, a serial connection or a serial POTS
modem.
Access via a Network Connection
On the CD that arrives with your TeleBoss there is a program called OmniDiscover. It is located in the Utilities
folder on the CD or you can access it via the Asentria website
(http://www.asentria.com/docsandsoftware/productManuals.aspx).
This program will allow you to locate devices with Asentria MAC addresses on your local area network, and
allow you to assign the network settings directly over the network.
Open the OmniDiscover program. It will display all Asentria devices on the LAN. Right clicking on the line for
the unit will display three options: Setup, Telnet and Web.
Setup
Clicking the Setup button opens another window where the IP Address, Subnet Mask, and Gateway (router)
can be configured. Press “OK” and these will be assigned to the unit and displayed in the previous window.
Note: For Security reasons, this setup function is only available for the first 5 minutes the unit is powered
on. If your TeleBoss has been powered on longer than that, either power cycle the unit to give yourself
another 5 minutes, or use the serial connection as covered in the Access via a Serial Connection section
below.

TeleBoss 830 2.11.370 STD User Manual
Page 10
Telnet
Once the IP address has been configured, clicking the Telnet button will open a connection to the TeleBoss'
Command Line Interface using your default Telnet client, if one is configured for your operating system. If
your computer does not have a Telnet client configured any terminal emulator such as Putty
(http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html) or TeraTerm
(http://ttssh2.sourceforge.jp/index.html.en) can be used.
If a default telnet client has been configured, you can simply navigate from your computer's command
window:
Type "Telnet" at the Windows command prompt.
Then type "Open <IP Address>". This will take you to the TeleBoss Command Interface.
Type in the password for the unit and return. See the Default Password section for login instructions.
See the Command Line Interface section for instructions on how to control your TeleBoss using this
interface.
To exit from the TeleBoss Command Line Interface type “bye”.
To exit from the Windows Telnet client type “quit”.
Web
Once the IP address has been assigned, clicking the Web button opens an HTTP (web) connection to the
device using your default browser. See the Default Password section for log in instructions. The Web
Interface can also be reached by typing the configured IP address into an internet browser's address bar.
Contact Asentria Technical Support for any questions or assistance with OmniDiscover. Refer to the Telnet
Feature Guide on the Asentria Information Portal for further information regarding a number of different types
of Telnet connection options.
Default Passwords
The TeleBoss uses a very flexible system for managing users, passwords, and access rights. By default, the
following five user profiles are enabled. Note that if a password is defined without a user name, the User
Name defaults to Usern. All passwords are masked: ********
The default settings are configured to low security for your convenience in setup. It is highly recommended
that you change these passwords and record them in a secure location. The username and passwords are
configured in the Security Settings menu under User Profile Security Settings.