Asentria TeleBoss 830 User manual

User’s Manual
Installation and Operation Guidelines
TeleBoss™830 Telecom Site Controller
Version 2.11.370 STD
Asentria Corporation
1200 North 96th Street
Seattle, Washington, 98103
U.S.A.
Tel: [phone]
Fax: [phone]
www.asentria.com

TeleBoss™ 830 Telecom Site Controller
Installation and Operation Guidelines
For firmware version 2.11.370 STD
Manual Release Date: Oct 2018
Conventions used in this manual
The following are the conventions that will be used throughout this document:
Commands are printed in this format: COMMANDS (Arial font, caps, bold, black) although
commands used in the unit are not case-sensitive.
Setting Keys are printed in this format: setting.key (Courier New font, bold, blue) but any key
values displayed are in normal type.
Red type indicates a safety or security warning.
Hyperlinks to other sections in the manual are displayed in Arial font, blue, underline.
Screen shots of menus taken from the command line interface appear like this:
CLI Example:
A) Example Setting [Example]
B) Example Setting [Example]
Some settings can only be changed with a Setting Key (no command line menu or web interface
options). These are noted throughout Setup Menu section of the manual by Setting Key: <name of
key> with a description of the values and meaning.
For More Information
If the information contained in this user manual is not sufficient to resolve a problem you are having with your
unit or to fully explain a feature, there is likely a feature guide covering it in more depth. These feature guides
are available on line on the Asentria Information Portal. Asentria Tech Support is also available to provide
any assistance you might need.
© 2018 Asentria Corporation. All rights reserved.
The content of this manual is provided for informational use only, and is subject to change without notice.
Examples, data, and names used in this manual are examples and fictitious unless otherwise noted. No part
of this document may be reproduced or electronically transmitted without permission from Asentria
Corporation. TeleBoss 830, T830, and EventSensor, are trademarks of Asentria Corporation.

Table of Contents
Quick Start ...........................................................................................................................5
Hardware Needed............................................................................................................................................5
Information Needed ........................................................................................................................................5
Physiclly Install TeleBoss..............................................................................................................................5
Power Requirements & Options....................................................................................................................6
Power Up Sequence .....................................................................................................................................9
Accessing the TeleBoss.................................................................................................................................9
Access via a Network Connection.................................................................................................................9
Default Passwords ..................................................................................................................................... 10
Access via a Serial Connection.................................................................................................................. 11
Configuring Ethernet Settings via IO2........................................................................................................ 12
Testing Network Connectivity..................................................................................................................... 13
What is a TeleBoss 830.....................................................................................................14
The Basics .................................................................................................................................................... 14
Communication Methods............................................................................................................................ 15
Data Storage .............................................................................................................................................. 15
Serial Monitoring (Data Events) ................................................................................................................. 16
Environmental Monitoring........................................................................................................................... 16
Features and Accessories .......................................................................................................................... 16
Standard Equipment................................................................................................................................... 16
LEDs, Ports, DIP Switches and Buttons .................................................................................................... 17
Optional Hardware ..................................................................................................................................... 21
Navigating the Control Interfaces ....................................................................................24
Command Line Interface (CLI).................................................................................................................... 24
CLI Status Pages ....................................................................................................................................... 24
Setup Menu Inputs ..................................................................................................................................... 28
Web Interface (GUI)...................................................................................................................................... 30
Web Interface Status Pages....................................................................................................................... 31
Web Interface Control Features................................................................................................................. 33
Setup Menu........................................................................................................................36
Network Settings.......................................................................................................................................... 37
Ethernet Settings........................................................................................................................................ 40
Name Resolution Settings.......................................................................................................................... 42
IP Record Collection Settings..................................................................................................................... 42
Web Interface Settings............................................................................................................................... 58
EventSensor Reporting Settings................................................................................................................ 59
SNMP Settings........................................................................................................................................... 60
FTP Settings............................................................................................................................................... 61
PPP Settings .............................................................................................................................................. 63
Email Settings............................................................................................................................................. 67
Real-Time Socket Settings......................................................................................................................... 68
Routing....................................................................................................................................................... 69
DSL Settings............................................................................................................................................... 71
VPN Settings.............................................................................................................................................. 71
CPE Settings.............................................................................................................................................. 74
Ethernet Expansion Settings...................................................................................................................... 76
Serial Settings .............................................................................................................................................. 78
Modem Settings ........................................................................................................................................... 82
Dialup Modem ............................................................................................................................................ 82
Wireless Modem......................................................................................................................................... 84
Security Settings.......................................................................................................................................... 87
User Profile Security Settings..................................................................................................................... 87
General Security Settings........................................................................................................................... 93
SSL Certificate via Web Interface .............................................................................................................. 94
Alarm / Event Definitions ............................................................................................................................ 97

Class Table................................................................................................................................................. 98
Data Alarm/Filter Settings .......................................................................................................................... 99
EventSensor Device Settings................................................................................................................... 106
No-Data nAlarm Settings......................................................................................................................... 111
Percent Full Alarm Settings...................................................................................................................... 112
Scheduled Event Settings ........................................................................................................................ 114
CPE Alarm Settings.................................................................................................................................. 115
Reset Event Settings................................................................................................................................ 116
Action Definitions ...................................................................................................................................... 117
General Settings......................................................................................................................................... 122
Date/Time Settings................................................................................................................................... 124
Legacy Settings........................................................................................................................................ 126
Event Log Settings..................................................................................................................................... 127
Audit Log Settings ..................................................................................................................................... 128
Actions List......................................................................................................................131
Command and Control Information ...............................................................................134
Setting Keys ............................................................................................................................................... 134
Status Keys .............................................................................................................................................. 135
Backing Up & Restoring Settings............................................................................................................. 137
Web Settings Backup............................................................................................................................... 137
CLI Settings Backup................................................................................................................................. 137
Web Interface Restore Settings ............................................................................................................... 139
CLI Restore .............................................................................................................................................. 139
Firmware Upgrades.................................................................................................................................... 140
Upgrades using the Web Interface........................................................................................................... 141
Upgrades using FTP ................................................................................................................................ 142
Upgrades using X/Y/Z Modem................................................................................................................. 143
Command Reference................................................................................................................................. 144
User Interface Commands ....................................................................................................................... 144
Setup Commands....................................................................................................................................... 145
Data Release Commands.......................................................................................................................... 145
System Commands.................................................................................................................................... 147
Numeric Commands................................................................................................................................. 148
Control Characters ................................................................................................................................... 148
Usage Commands.................................................................................................................................... 149
Appendices ......................................................................................................................153
Expansion Card Insertion Procedures .................................................................................................... 153
General Specifications .............................................................................................................................. 154
Internal Modem Guidelines....................................................................................................................... 155
Canadian Department of Communications.............................................................................................. 155
Warranty Information................................................................................................................................. 157

TeleBoss 830 2.11.370 STD User Manual
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Quick Start
This is a brief guide to help get your TeleBoss 830 (TeleBoss) up and running quickly.
Hardware Needed
Asentria TeleBoss 830
15VDC power adaptor (Included if AC power option)
DC power source (if DC power option)
Computer with a network port or a serial port and terminal emulation software
Ethernet cable
Optional, if connecting serially, RJ45 M-M serial cable and RJ45/DB9 straight through adapter (included)
Information Needed
IP address(es) to assign to the TeleBoss
Subnet mask
Default router IP or gateway router IP address if on a WAN (Optional)
Physiclly Install TeleBoss
Note: THIS PRODUCT MUST BE INSTALLED WITHIN A RESTRICTED ACCESS LOCATION WHERE
ACCESS IS THROUGH THE USE OF A TOOL, LOCK AND KEY, OR OTHER MEANS OF SECURITY,
AND IS CONTROLLED BY THE AUTHORITY RESPONSIBLE FOR THE LOCATION.
Environmental Factors
Ensure conditions A-E will be met by the installation before proceeding.
A) Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than room ambient. Therefore, consideration should
be given to installing the equipment in an environment compatible with the maximum ambient temperature
(TMA), which is 40C for standard units 65C for extended temperature units.
B) Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow
required for safe operation of the equipment is not compromised. The TeleBoss needs enough airflow to
prevent overheating. Maximum safe temperature is 40C for standard units and 65C for extended
temperature units.
C) Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition is
not achieved due to uneven mechanical loading.
D) Circuit Overloading - Consideration should be given to the connection of the equipment to the supply circuit
and the effect that overloading of the circuits might have on overcurrent protection and supply wiring.
Appropriate consideration of equipment nameplate ratings should be used when addressing.
E) Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained. Particular attention
should be given to supply connections other than direct connections to the branch circuit (e.g. use of power
strips).

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Installation Sequence
1. Physically install the TeleBoss into your site. Use the included Mounting Brackets to secure to a standardly
grounded equipment rack.
2. If the unit is not mounted within a grounded rack system, connect the attached ground wire securely to an
appropriate earth ground.
3. If a wireless modem is installed, attach the antenna to the SMA connector.
4. Connect your Asentria unit to power and power it up. See the Power Requirements & Options chapter for
instructions and safety warnings.
Note: Proceed with connecting other equipment only after confirming that the unit has powered up
normally per the Power Up Sequence section of this manual.
5. Connect an Ethernet cable into the RJ45 jack labeled ETH1.
6. If connecting to the TeleBoss using a serial cable, see the Access via a Serial Connection section for
connection instructions.
7. If a POTs modem is installed, attach an RJ11 phone wire to the MODEM port.
8. Connect any EventSensors using the RJ45 Sensor port. See the EventSensor Installation Connections
chapter for additional instructions.
9. Install any IO connections based on your site requirements.
Power Requirements & Options
The TeleBoss can be configured with one or two options for incoming power.
The standard power option is the 15VDC power jack in the back of the unit. The supplied power jack
connects via an AC power adaptor to a standard wall power plug.
There is an optional 24VDC or -48VDC power option which is supported on a DC power card installed in the
rear panel of the unit. If using a DC power source, the unit is configured with a 4-pin Phoenix style connector
for use with a DC power source. The unit is shipped with the instructions for direct connection to a DC power
source. The instructions are shown below, in case they are missing from the box:
Standard 15VDC via AC Power
If you are using a standard AC wall plug, the unit uses a barrel connector for connecting to the 15VDC power
adapter. The 15VDC power adapter then connects to a standard AC wall plug. Asentria has options for a US,
UK, European, Australian or Japanese AC power plug type. This power option ships with the unit unless a
DC power option is ordered.
Battery Backup Module
A TeleBoss can be ordered with an optional battery backup module.
There are two options that can be used to power a unit after AC power is
lost. The Lead acid battery module is indicated with /BB in the product
number. A lithium battery backup option is indicated with a /BB2.
Once a unit with a battery backup module is installed and powered up on
AC Power, simply move the slide switch to “Enable” to enable the run
time battery backup feature.

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DC Power Card Wiring Instructions
This section describes the connection to the 30 watt DC power card, which supports either 24VDC or
-48VDC power options, and features a Phoenix terminal block with screw clamp connectors.
Wiring connections to DC power can be made using customer supplied wiring, or one of the two optional
wiring kits that may be purchased with the unit.
This unit should be assembled and installed by a qualified technician who can ensure the power source is an
isolated, SELV (Safety Extra Low Voltage) circuit for -48VDC installations. The 24VDC option does require an
isolated circuit.
Note: The DC input should be protected by an external 2A DC rated slow Blow Fuse suitable for
branch circuit protection, at the power supply or within the building circuitry. The input DC power
current limiting fuse circuit is provided for by the end user, and is required for unit operation in
compliance with safety agency approvals.
The DC power supply option has 4 input connections. This gives the user the ability to connect this unit to a
primary and an auxiliary DC power source.
Caution: DANGER! FIRE HAZARD! DO NOT LEAVE AN UNCONNECTED WIRE EXPOSED! DO
NOT CONNECT THE UNIT TO ANY OTHER EQUIPMENT UNTIL YOU KNOW THE UNIT POWERS
UP CORRECTLY!
Attention: DANGER! RISQUE D'INCENDIE! NE PAS LAISSEZ PAS TRAINER LES FILS NON
CONNECTES! NE CONNECTER L'APPAREIL A TOUT AUTRE EQUIPEMENT QU'APRES AVOIR
VERIFIE QUE SON ALIMENTATION ELECTRIQUE FONCTIONNE CORRECTEMENT!
Asentria TeleBoss products purchased with the DC power option can also be purchased with one of two
optional wiring kits, 5006-026 or 5006-025. Optionally, customer supplied cabling can be used. Wiring
connection instructions for -48VDC and 24VDC are outlined below.
Connection to DC Power
Run two sets of wire to the TeleBoss power input. For A/B redundant systems one circuit should be feed from
the A plant distribution, and one circuit from the B plant distribution. If A/B redundant power feeds are not
required ignore all instructions for B side power feeds.
Ensure the rack that the unit is mounted in is properly grounded. Measure the resistance between the rack
and building steel, aisle ground, or other properly grounded locations. The resistance should be <1 ohm. If this

TeleBoss 830 2.11.370 STD User Manual
Page 8
is not the case, connect the chassis ground point on the lower right hand corner of the A71 power supply to
the facilities ground system.
Ensure that the upstream circuit protection device for both circuits is off or removed before proceeding.
Confirm this with a digital multi-meter. It should read 0V between the + and –feed cables in each circuit.
Veillez à ce que le dispositif de protection des deux circuits amonts soit éteint ou retiré avant de
poursuivre. Vérifiez le avec un multimètre numérique: la tension, entre les + et –des câbles d'alimentation
de chaque circuit, doit être 0V.
NOTE: Hot references the polarity with the farthest potential relative to ground. Return references the
polarity closest to ground potential.
NOTE: Peripheral equipment connections may cause a short circuit of your -48V supply if the power
connections are reversed! Do not connect peripheral equipment connections until you know the unit is
operational by observing the front panel Power LED. The LED does not light if connections are reversed.
For -48VDC power systems
1. Connect the A return feed from the plant, or most positive feed, to the A+ input on the power supply.
2. Connect the A hot feed from the plant, or most negative feed, to the A- input on the power supply.
3. Repeat steps 1-2 for the B side power feeder cables replacing all instances of “A” with “B”.
4. Insert or turn on the A side overcurrent protection device to apply power to the A side input. The front
power LED should be on to indicate the unit is powered. If no power LED turns on, remove the A feeder
fuse and ensure the polarity of the connection is correct.
5. Remove or turn off the A side overcurrent protection device.
6. Insert or turn on the B side overcurrent protection device to apply power to the B side input. The front
power LED should be on to indicate the unit is powered correctly. If no power LED turns on, remove or
turn off the B side overcurrent protection device and ensure the polarity of the connection is correct.
7. Insert or turn on the A side overcurrent protection device.
8. Secure, dress, and label the power cables in accordance with customer standards.
For +24VDC power systems
1. Connect the A return, or most negative feed, to the A- input on the power supply.
2. Connect the A hot feed, or most positive feed, to the A+ input on the power supply.
3. Repeat steps 1-2 for the B side power feeder cables replacing all instances of “A” with “B”.
4. Insert or turn on the A side overcurrent protection device to apply power to the A side input. The front
power LED should be on to indicate the unit is powered. If no power LED turns on, remove the A feeder
fuse and ensure the polarity of the connection is correct.
5. Remove or turn off the A side overcurrent protection device.
6. Insert or turn on the B side overcurrent protection deceive to apply power to the B side input. The front
power LED should be on to indicate the unit is powered correctly. If no power LED turns on, remove or
turn off the B side overcurrent protection device and ensure the polarity of the connection is correct.
7. Insert or turn on the A side overcurrent protection device. Both the A and B side inputs should have power
applied to them at this point.
8. Secure, dress, and label the power cables in accordance with customer standards.
If there are any questions concerning this Wiring Instruction Sheet, or connecting your Asentria product to DC
power, please contact Asentria Tech Support.

TeleBoss 830 2.11.370 STD User Manual
Page 9
Power Up Sequence
On startup, the TeleBoss goes through the following boot sequence in approximately 55 seconds:
1. The power LED flashes once each second for 30 seconds.
2. The LEDs for Expansion Card 1 go through a 15 second flashing sequence.
3. All LED’s then go off for approximately 5 seconds.
4. Power, Modem (if installed) and Ethernet LEDs light for 5 seconds, then Modem and Ethernet go off.
5. Power LED will blink once every 5 seconds as a "heartbeat" while the TeleBoss is powered on.
Accessing the TeleBoss
The TeleBoss has two interface options for command and control. There is an intuitive Web Interface that can
be accessed via the Ethernet connection or via an optional wireless modem card. The TeleBoss can also be
access via a Command Line Interface that can be accessed via Telnet, a serial connection or a serial POTS
modem.
Access via a Network Connection
On the CD that arrives with your TeleBoss there is a program called OmniDiscover. It is located in the Utilities
folder on the CD or you can access it via the Asentria website
(http://www.asentria.com/docsandsoftware/productManuals.aspx).
This program will allow you to locate devices with Asentria MAC addresses on your local area network, and
allow you to assign the network settings directly over the network.
Open the OmniDiscover program. It will display all Asentria devices on the LAN. Right clicking on the line for
the unit will display three options: Setup, Telnet and Web.
Setup
Clicking the Setup button opens another window where the IP Address, Subnet Mask, and Gateway (router)
can be configured. Press “OK” and these will be assigned to the unit and displayed in the previous window.
Note: For Security reasons, this setup function is only available for the first 5 minutes the unit is powered
on. If your TeleBoss has been powered on longer than that, either power cycle the unit to give yourself
another 5 minutes, or use the serial connection as covered in the Access via a Serial Connection section
below.

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Telnet
Once the IP address has been configured, clicking the Telnet button will open a connection to the TeleBoss'
Command Line Interface using your default Telnet client, if one is configured for your operating system. If
your computer does not have a Telnet client configured any terminal emulator such as Putty
(http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html) or TeraTerm
(http://ttssh2.sourceforge.jp/index.html.en) can be used.
If a default telnet client has been configured, you can simply navigate from your computer's command
window:
Type "Telnet" at the Windows command prompt.
Then type "Open <IP Address>". This will take you to the TeleBoss Command Interface.
Type in the password for the unit and return. See the Default Password section for login instructions.
See the Command Line Interface section for instructions on how to control your TeleBoss using this
interface.
To exit from the TeleBoss Command Line Interface type “bye”.
To exit from the Windows Telnet client type “quit”.
Web
Once the IP address has been assigned, clicking the Web button opens an HTTP (web) connection to the
device using your default browser. See the Default Password section for log in instructions. The Web
Interface can also be reached by typing the configured IP address into an internet browser's address bar.
Contact Asentria Technical Support for any questions or assistance with OmniDiscover. Refer to the Telnet
Feature Guide on the Asentria Information Portal for further information regarding a number of different types
of Telnet connection options.
Default Passwords
The TeleBoss uses a very flexible system for managing users, passwords, and access rights. By default, the
following five user profiles are enabled. Note that if a password is defined without a user name, the User
Name defaults to Usern. All passwords are masked: ********
The default settings are configured to low security for your convenience in setup. It is highly recommended
that you change these passwords and record them in a secure location. The username and passwords are
configured in the Security Settings menu under User Profile Security Settings.

TeleBoss 830 2.11.370 STD User Manual
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User
User Name
Password
Login To
User 1
User1
SMDR
Command Interface or Web GUI
User 2
User2
SUPER
Command Interface or Web GUI
User 3
User3
ACCESS1
Pass-through/File 1
User 4
User4
ACCESS2
Pass-through/File 2
User 11
admin
password
Command Interface or Web GUI
Access via a Serial Connection
An alternate way to access your TeleBoss is using a serial port. This will allow an immediate connection to
the Command Line Interface of the TeleBoss. The Serial Port labeled I/O2 is configured for command access
by default.
For a serial connection to a Console Port of a PC or laptop running any terminal emulator:
USB Com port
From a USB connection, a USB to RS232 DB9M adapter will be needed. This is Asentria part no. 4161-021 or any
commercially available adapter can be used.
a. Connect the USB adapter to a USB port on your computer.
b. Connect the DCE adapter (supplied with the TeleBoss) to the RS232 end of the adapter.
c. Use an RJ45 serial or Ethernet cable to connect the DCE adapter to the TeleBoss I/O2 port.
Note: If both LEDs on the TeleBoss I/O2 port do not light, add the null adapter (supplied with the
TeleBoss) between the adapters.
DB9 Interface Com Port
a. Connect the RJ-45 serial cable or a straight through Ethernet cable to the DTE adapter (supplied
with the TeleBoss).
b. If your computer has a DB9 interface port, the DTE adapter can connect directly to a serial com
port.
c. Connect the other end of the RJ-45 serial or Ethernet cable to the TeleBoss I/O2 serial port.

TeleBoss 830 2.11.370 STD User Manual
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Connect to that serial port using any terminal emulator such as TeraTerm
(http://ttssh2.sourceforge.jp/index.html.en) or Putty
(http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html). I/O 2 is set to 19200 baud, 8N1
(8 data bits, no parity, 1 stop bit, no flow control) by default.
The command port is not password protected by default. The TeleBoss does not have a default command
prompt. Type STATUS and press <Enter>. You will be presented with a Status screen similar to the
following. When the Status screen appears, the unit is successfully connected and ready for use. See the
Command Line Interface chapter for information on how to configure and control functions of the TeleBoss via
this interface.
status
TeleBoss 830 2.11.370 STD - Status
Site Name : 830-000000000
Serial Number : 000000000 Eth 1 : DHCP
Date : MON 09/24/2018 IP Addr : 192.168.90.76
Time : 20:38:45 MAC Addr : 00:10:A3:60:49:91
Memory : 63488K Eth 2 : STATIC
% Full Alarm : OFF IP Addr : 0.0.0.0
No-Data Alarm 1 : OFF MAC Addr : 00:10:A3:60:49:92
No-Data Alarm 2 : OFF Modem : None
Duplex : FULL
-------------------------------------------------------------------------
Port Baud/Etc. Recs Bytes Full Wrap Name
IO1 : 19200,8N1 00002170 00131072 1% OFF I/O 1
IO2 : 19200,8N1 00000000 00000000 0% OFF I/O 2
COMPLETE
Configuring Ethernet Settings via IO2
For instructions on how to access the command line interface serially via IO2 see the Access via a Serial
Connection section.
Once you have successfully connected to the Command Line Interface, configure the Ethernet Settings by
taking the following steps:
a. Type SETUP and press <Enter> from the TeleBoss command prompt.
b. Type Ato select Network Settings from the menu.
c. Type Aat the Network submenu to select Ethernet Settings.
d. Type Afrom the Ethernet submenu to select Ethernet 1.
TeleBoss 830 - Ethernet 1 Settings
A) IPv4 Mode [STATIC]
B) IP Address [0.0.0.0]
C) Subnet Mask [255.255.255.0]
D) Router Address [0.0.0.0]
E) NAT [OFF]
F) VLAN Settings
G) IPv6 Settings [OFF]
e. Set the Mode, as needed, to the desired setting by selecting A. The default is static. The other options
are DHCP or VLAN.
f. To set a static IP address, type B and enter an IP Address.

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Page 13
g. Enter a Subnet mask and router address, if needed, using options Cand D.
h. Press Enter to go back one level in the menu tree, or <CTRL + C> to exit the Setup Menu and return
to the command prompt.
Note: The TeleBoss does not heed changes to network configurations while you are connected to a
command processor via Telnet. Changes are pended until all network-based command processor
sessions have ended. To exit from the TeleBoss Command processer type BYE and press <Enter>.
Optionally you may type RESTART and press <Enter> at the command prompt to restart the unit to
ensure all command processors are closed.
Testing Network Connectivity
Once the network settings are configured connect to the Web Interface by inputting the Ethernet address set
for Ethernet 1 into a Chrome, Internet Explorer or Firefox browser. The TeleBoss password page will appear.
If you are connected serially to the Command interface you can verify that the network connectivity is
available to the unit by typing the command PING <IP_address> at the TeleBoss command prompt.A router
is always a good candidate for test pings but any reachable IP address can be used. The following
screenshot is an example of a successful ping test.
>ping 192.168.100.25
PING 192.168.100.25 (192.168.100.25) 56(84) bytes of data.
64 bytes from 192.168.100.25: icmp_seq=1 ttl=64 time=0.375 ms
64 bytes from 192.168.100.25: icmp_seq=2 ttl=64 time=0.317 ms
64 bytes from 192.168.100.25: icmp_seq=3 ttl=64 time=0.325 ms
64 bytes from 192.168.100.25: icmp_seq=4 ttl=64 time=0.317 ms
64 bytes from 192.168.100.25: icmp_seq=5 ttl=64 time=0.292 ms
64 bytes from 192.168.100.25: icmp_seq=6 ttl=64 time=0.318 ms
64 bytes from 192.168.100.25: icmp_seq=7 ttl=64 time=0.315 ms
--- 192.168.100.25 ping statistics ---
7 packets transmitted, 7 received, 0% packet loss, time 6006ms
rtt min/avg/max/mdev = 0.292/0.322/0.375/0.031 ms
Press CTRL + C keys to stop the ping testing. If CTRL + C are not pressed, the unit will continue pinging
attempts until the active command process is closed. Alternately, a ping count can be defined in the
command string, PING 192.168.100.25 -C5, to limit the ping requests.
If there is an error message or no response from the router, first check the network settings and connection.
Consult your System Administrator or Asentria Technical Support for additional assistance.
Once the TeleBoss is successfully connected to the network the unit can be configured via either interface.
The Web Interface can be accessed by inputting the Ethernet address set for Ethernet 1 into a Chrome,
Internet Explorer or Firefox browser or you can proceed to configure your unit as needed via the Command
Line Interface using the SETUP menu and/or settings keys.

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What is a TeleBoss 830
The Basics
TeleBoss 830-2
TeleBoss 830-6
The T830 is a powerful remote device management system which can collect and forward text records such
as those used by Call Accounting and Telemanagement billing applications. These records are collected by
the T830 from PBX serial ports, and in some cases directly over a TCP/IP connection. The T830 can also
make a passthrough connection directly to devices connected on one of its serial ports, and can also connect
you via web or Telnet to other devices on the same remote network. The T830 provides versatile alarm
management of text-based alarms as well as interfaces with environmental monitoring equipment and contact
closure alarms at your remote site. The T830 is a powerful remote network management solution for Call
Accounting systems, Service Bureaus, and end users who need to collect PBX data as well as get remote
access, and collect alarms from equipment at remote sites.
On-board I/O provides serial, Ethernet, and dialup connectivity. The T830-2 (11-inch) and T830-6 (17-
inch) models provide two or six expansion slots respectively to allow addition of various communications
and monitoring interfaces (Expansion Cards).
TeleBoss 830-0 TeleBoss 830-0 Back Panel
Functionally, the TeleBoss 830-0 is identical to the T830-2 and T830-6 products, except that it does not
have expansion bays on the back panel for insertion of different I/O Expansion Cards. Therefore,
references in this manual to Expansion Cards (wireless modems, GPS) functions do not apply to the
T830-0. However, the T830-0 does feature an on-board Sensor port for use with Asentria EventSensors,
many of which feature the same I/O as some of the optional Expansion Cards, so references to contact
closures, analog sensors, and relay outputs are all applicable to the T830-0 with external EventSensor
attached.

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Communication Methods
The T830 has a diverse selection of communication methods available for different applications. The
following methods can be used to either access the command processor or provide a passthrough connection
to devices attached to the serial ports. All methods of connecting to the unit can be secured via password for
protection of data and hardware.
RS-232 serial
Optional RS485 serial (with an expansion card or RS-232 to RS485 serial converter)
Telnet
Optional modem serial (POTS)
HTTP Server
Data may be retrieved from or through the T830 by any of the following methods:
Serial or modem connection to command line (using ASCII, Xmodem, and Zmodem)
Serial or Telnet pass-through to connected equipment
Inline Mode (data in I/O1, data out I/O2)
Telnet to command line or passthrough
Telnet real-time sockets
FTP push (automatic delivery to FTP server)
FTP get (manual retrieval from FTP server)
SNMP get/set
Web Interface Status and Logs menus
The TeleBoss also has an intuitive GUI that can be used to control the unit and alarming functions. It can be
reached via:
HTTP WEB interface
HTTPS WEB Interface
The unit can also provide an administrator transparent access to connected devices. This sort of access can
be used to configure, maintain, or manipulate devices that would normally have no remote access.
Port Forwarding options via the Ethernet
Serial Passthrough
Event Notification
Alarms generated or detected within the T830 can be delivered through any of the following means:
●Modem callout ●Dialup pager ●Asentria Alarms
●SNMP trap ●SMS Messages
● Email ●Relays
Data Storage
Basic data storage in the TeleBoss is accomplished in a database of at least four files –FILE1, FILE2,
EVENTS, and AUDIT. FILE1 and FILE2 are typically associated with Serial Port I/O 1 and Serial Port I/O 2
respectively, although either serial port can store to either FILE1 and FILE2, or both. Data collected via IP
Record Collection (IPRC) is also stored to either FILE1 or FILE2. EVENTS and AUDIT are log files generated

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from the Event Log Settings and Audit Log Settings menus per the parameters set there. If the unit has
additional serial ports via an expansion card, a FILE location will be available for each port.
The number of records stored in each these four files can be displayed using the DIR command on any
connection to the command interface. To view the data in a FILE, type:
ACCESS[file number] and enter.
PRT and enter, to set a partition at this point in the data file.
RL and enter.
RL releases all data in the partition; RL plus a number would release just that number of records; RL@ a
number release all records beginning at the specified record number; RLn@nnn release nnumber of records
beginning at record number nnn.
To delete the records that have been so released type CLEAR. CLEAR deletes all the records released via
one of the RL commands. Records not released are not deleted.
Serial Monitoring (Data Events)
The TeleBoss can be used to monitor incoming data for user-defined strings and then report the event via
several avenues. The T830 allows for up to 200 different data events. Each data event contains independent
actions, counters, and other unique settings. Data events triggered within the T830 can be logged to an Event
Log. This file can be viewed through the Event Log section of the Setup menu, via the TYPE EVENTS
command, or via FTP or the web interface.
Environmental Monitoring
Through the use of external EventSensor modules and/or internal Expansion Cards, a variety of
environmental sensor monitoring and alarming capabilities are available in the TeleBoss. Each individual
sensor can be configured with independent actions, counters and other unique settings. Using optional
sensors the TeleBoss can monitor temperature, humidity, air-flow, water on site, smoke and carbon monoxide,
as well as DC or AC power and battery conditions. Sensor events triggered within the T830 can be logged to
an Event Log. This file can be viewed through the Event Log section on the Setup menu, via the TYPE
EVENTS command, or via FTP or the web interface.
Features and Accessories
Standard Equipment
The base T830 comes with the following standard on-board equipment:
AC power input
32MB logging database for text records
(2) RJ45 DTE serial I/O ports
(1) RJ45 Sensor port for connection of Asentria EventSensors
(2) 10/100Mb Ethernet interfaces with support for six 802.1Q VLAN interfaces on each
(1) MMC memory I/O slot
(0, 2 or 6) Expansion Card slots

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(1) Reset button
(1) Internal lithium coin-cell type battery backup*
* Battery backup preserves clock operation when power is not present. Data records and settings are
stored in non-volatile memory and therefore do not require battery backup.
CAUTION: THERE IS A RISK OF EXPLOSION IF THE BATTERY IS REPLACED BY AN INCORRECT
TYPE. Replace with batteries of the same type or as recommended by the manufacturer. Dispose of
used batteries according to the instructions.
ATTENTION: II Y A DANGER D’EXPLOSION SI LA BATTERIE ORIGINALE EST REMPLACEE PAR
UNE BATTERIE D'UN AUTRE MODELE. N'utiliser que des batteries du même type ou suivre les
recommandations du constructeur. Les batteries usagées doivent être mises au rebut selon les
instructions du constructeur.
In addition to the above components, the standard unit is shipped the following accessories:
This product manual on the Documentation and Software CD
External desktop power supply with US-type IEC Card (if AC specified on order)
(1) 6ft RJ45 Ethernet cable
(2) 6ft RJ45 M-M unshielded serial cables
(1) RJ45/DB9 Male DTE Adaptor
(1) RJ45/DB9 Female DCE Adaptor
(1) DB9M/DB9F Null Modem Adaptor
(1) 7ft phone cable if an internal serial modem is installed
(1) Hinged antenna if a wireless modem is installed
Rack mount ears
Screwdriver and terminal blocks for Expansion Cards with screw down contacts
LEDs, Ports, DIP Switches and Buttons
Front Panel
LEDs
PWR (Power)
The Power LED is green and has two operational states. During the boot up cycle, it will blink once every
second until the boot sequence is complete. During normal operation, it is steady on with a blink every 5
seconds.

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MDM (Modem)
The MDM LED lights solid green whenever the modem is connected and blinks when the modem is dialing
out.
ETH (Ethernet)
The Link LED lights solid green whenever an active Telnet or FTP connection is made to the unit.
ALM (Alarm)
The Alarm LED should be lit if any input or output is in the event state.
25% - 75% - 100%
The T830 has three LEDs to indicate file full status. A blinking percentage full LED indicates the database
has less than the amount indicated by that LED, but more than the previous. A solid lit LED indicates the
database percentage is at or over the value for that LED.
Expansion Card n
Each optional Expansion Card has eight LEDs associated with it. A lit LED would indicate that IO point is in
the alarm or active state. Relays light if the relay is energized. For a high density cards the LEDs will light if
any one of 8 associated IO points go into the active or energized state. Power output points (5V or 15V) do
not have an alarm state, so LEDs would not light. The LEDs would not be used for a modem, Ethernet or
serial expansion card.
Back Panel
T830-0
T830-2
T830-6
The TeleBoss back panel is configured (from right to left) with a bay for the optional run-time battery or DC
power card, AC power jack, RJ45 Sensor port, bank of 8 DIP switches, MMC memory I/O card slot, two RJ45
Ethernet ports, two RJ45 RS232 serial ports, Reset button, one RJ11 serial POTS modem port (in installed).
Depending on the version ordered there could be either two or six expansion bays for optional Expansion
Cards that expand the functionality of the unit with wireless modem and/or a variety of sensor and I/O options.

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LEDs
Each RJ45 port on the back panel has two LEDs associated with it –one on the Right of the port, one on the
Left of the port.
Ethernet Ports (ETH1 and ETH2) (and any additional Ethernet Ports that may be installed via an
expansion card)
●Right –Lights solid red when an Ethernet cable is connected to the port and an active Ethernet
network. The LED is off when the cable is disconnected from the network, or the Ethernet Port.
●Left –Flashes yellow/green when network data (TCP packets) is being transmitted or received
across the port. When no data is actually being transmitted/received, this LED is off.
I/O Port 1 & 2 (and any additional RS-232 serial port that may be installed via an expansion card)
●Right –Lights solid green when a correctly configured cable from another device is connected to
it. Otherwise this LED remains off. As the I/O Port receives or transmits data, this LED will flash red.
●Left –Lights solid green when power is applied to the T830, regardless of whether a cable is
connected to the I/O Port or not.
Ports
Memory I/O
The slot labeled Memory I/O can be used for the optional internal Temperature Sensor, which is a small MMC
card. Firmware packages can also be flashed to the unit via this port under very specific conditions.
Sensor
The SensorJack port is a 9-pin Mini DIN connector for use with Asentria Type2 EventSensors.
Ethernet
The Ethernet 10/100Mb interfaces are standard RJ45. Either of these standard connectors will connect the
T830 to an Ethernet hub or switch.
Serial Ports
Each of the two (or more) serial ports is configured as a DTE port using an RJ45 connector. This is the
standard recommended pinout for EIA/TIA-561 for 8 pin RJ45 connector:
PIN1 = RI = RING INDICATOR, INPUT to the T830
PIN2 = DCD = CARRIER DETECT, INPUT to the T830
PIN3 = DTR = DATA TERMINAL READY, OUTPUT from the T830
PIN4 = SIGNAL GROUND
PIN5 = RXD = RECEIVED DATA, INPUT to the T830
PIN6 = TXD = TRANSMITTED DATA, OUTPUT from the T830
PIN7 = CTS = CLEAR TO SEND, INPUT to the T830
PIN8 = RTS = REQUEST TO SEND, OUTPUT from the T830

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The DB9 female cable end which mates with the serial port connectors of connected devices will often have a
pair of screw-down cable screws. These cable screws should be used to assure a solid connection of the
cable with the device. The TeleBoss will come with adapters to connect the DTE serial ports with the DCE
ports on a computer. Optional USB adapters are available. See the Access via a Serial Connection section for
instructions.
Default settings for the serial ports are 19200-baud, 8-bit word length, no parity, and one stop bit (19200,
8N1). Use the internal setup menu to adjust these settings.
Internal Modem
If a dialup POTS modem is installed, an RJ11 (typical U.S. phone) connector is used. A POTS (analog)
dialup phone line is inserted into this connector. The modem installed within this unit is FCC certified. For
further information, consult the Internal Modem Guidelines appendix or the serial number label on the bottom
of the T830.
CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
ATTENTION: Pour éviter tout risque d'incendie, n'utilisez que des câbles électriques de diamètre
supérieur à 0,4 mm (AWG ≤ 26).
Expansion Card Slots
The TeleBoss can be ordered with no Expansion card bays, or with either two or six Expansion Card bays in
which optional Expansion Cards can be installed to expand the capabilities of the unit. See the I/O points and
Expansion Cards section of this manual for more information on Expansion Cards.
DIP Switches
The bank of 8 DIP switches on the back panel of the T830 are used to control the baud and parity settings of
I/O2, to set the operational mode for I/O2. The following table shows how to set the various DIP switches to
obtain certain settings:
I/O 2 Baud
SW1
SW2
2400
DOWN
DOWN
9600
UP
DOWN
19200
DOWN
UP
115200
UP
UP
I/O 2 Word, Parity
SW3
8N1
DOWN
7E1
UP
I/O 2 Mode
SW4
Command Mode
DOWN
Data Mode
UP
Note: For settings that can be set either via DIP switch, internal menu settings, or Setting Keys, the
TeleBoss always pays attention to the last setting, regardless of how it was done. So if the internal setting