Assa Abloy HID Signo Biometric Reader 25B User manual

HID®Signo™ Biometric Reader 25B User Guide
HID® Signo™ Biometric Reader 25B
User Guide
PLT-04900, B.2
August 2022

Copyright
© 2022 HID Global Corporation/ASSA ABLOY AB. All rights reserved.
This document may not be reproduced, disseminated or republished in any form without the prior written permission of
HID Global Corporation.
Trademarks
HID GLOBAL, HID, the HID Brick logo, the Chain Design, iCLASS SE, HID Signo, and HID Biometric Manager are
trademarks or registered trademarks of HID Global, ASSA ABLOY AB, or its affiliate(s) in the US and other countries and
may not be used without permission. All other trademarks, service marks, and product or service names are trademarks
or registered trademarks of their respective owners.
Contacts
For technical support, please visit: https://support.hidglobal.com.
What's new
Date Description Revision
August 2022 Updated for HID Biometric Manager version 1.5.1.56 , and Signo Biometric Reader 25B firmware
version 1.0.2000.00019.
B.2
A complete list of revisions is available in Revision history.
PLT-04900, B.2 2 August 2022
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HID® Signo™ Biometric Reader 25B
User Guide

HID®Signo™ Biometric Reader 25B User Guide 1
Overview 4
1.1 Overview 5
1.2 Hardware specifications 5
1.2.1 Biometric specifications 5
1.3 Wiring function and color codes 6
1.4 System connections 7
1.4.1 Power supply connection 7
1.4.2 Network connection 7
1.4.3 Standalone operating mode connections 8
1.4.4 Direct connection to PC 8
1.5 Hardware reset the Signo Biometric Reader 25B 9
Fingerprint enrollment guidelines 10
2.1 Fingerprint enrollment guidelines 11
2.2 General guidelines 11
2.3 Fingerprint enrollment best practices for Signo Biometric Reader 25B 13
Acronyms and terminology 14
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Section 01
Overview

1.1 Overview
This section provides the HID® Signo™ Biometric Reader 25B wiring functions and color codes, together with system
connection options.
The iCLASS SE® RB25F has been rebranded as the HID Signo Biometric Reader 25B. Both units share the same
hardware.
The device firmware from each service pack release can be applied to either device, however some features are only
applicable to the Signo 25B. They will be called out in the HID Biometric Manager Administration Guide (PLT-04029)
1.2 Hardware specifications
For more detailed information relating to Signo 25B specifications, refer to the Signo 25B product data sheet.
Hardware feature Specification
Mounting Mullion size mounted on door or any flat surface
Dimensions (width x length x depth) 1.93" x 7.95" x 2.17" (4.9 cm x 20.2 cm x 5.5 cm)
Product Weight (g) 13.04 oz (0.38 kg)
Operating Voltage Range (VDC) 12V DC
Operating Temperature -4° F to 153° F (-20° C to 66° C)
Environmental Rating IP67 Indoor/Outdoor and IK09 Impact Ratings
CPU and Memory 64 bit, 1.2 GB, Quad Core CPU. 8GB storage and 1 GB RAM
Panel connection Pigtail, 18" (45.72 cm)
Communications Ethernet (10/100), Wiegand, Open Supervised Device Protocol (OSDP) via RS485
1.2.1 Biometric specifications
Biometric feature Specification
Image resolution / bit depth / Image area 500 dpi / 8 bit, 256 grayscale / 272 x 320 pixels
Template output format ANSI 378 or ISO 19794-2
Supported users on device Up to 250,000 users
1:1 Fingerprint Verification Authentication Max. 50,000 users
1:N Fingerprint Identification Authentication Max. 5,000 users
Card holders Max. 250,000
Events storage 1,000,000
Live Finger Detection Supported
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1.3 Wiring function and color codes
The following shows Signo 25B wiring functions and color codes.
Important:
lBond the ground wires between the Signo 25B power supply and the panel power supply.
lThe 19 pigtail wires and Ethernet cable may be cut for wall mounted installation, if required. However, DO NOT
cut the Ethernet cable shorter than 6 inches (15.24 cm). If the reader is installed outdoors, the pigtails must
remain long enough to fit inside the mounting box to meet IP ratings.
WARNING: WIRING THE READER INCORRECTLY MAY CAUSE PERMANENT DAMAGE TO THE READER.
Function group Wire color Function AWG Max. length¹
RS-485
Green RS-485 A
24 4,000 ft
(1,219 m)
Tan RS-485 B
Black RS-485 Ground
Relay
(Reserved for
future use)
Gray Relay - Common
22 500ft
(152 m)
Yellow Relay - Normally Open
Orange Relay - Normally Closed
Inputs
(Reserved for
future use)
Pink REX Input (Supervised)
Gray DPS Input (Supervised)
Black Input Ground
Weigand Port
Green D0
White D1
Brown RED
Orange GREEN
Yellow BUZ
Blue HOLD
Violet TPR
Black Ground
DC Power Red Power +12 V
Black Power Ground
Function group Connector Function Cable Max. length
Network RJ45 socket Ethernet CAT5/5E/6 328 ft(100 m)
lRS-485: Max. bus length: 4,000 ft - 24 AWG (1,219 m)
lMax. length between nodes: 1,640 ft - 24 AWG (500 m)
lInputs: Reserved for controller mode only.
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User Guide

1.4 System connections
1.4.1 Power supply connection
Use a 12V DC power supply capable of at least 2A per device, with IEC/EN 60950-1 approval. If additional power
consuming devices are included, make sure to use a power supply that is able to supply the total power needed for all
connected devices.
Note: It is best practice to use separate power supplies for the Signo 25B and the electric lock.
1.4.2 Network connection
Network connection for a network that has a server or a router configured for DHCP.
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1.4.3 Standalone operating mode connections
Signo 25B devices can be used in standalone operating mode.
Note: Limited to SDK partners.
1.4.4 Direct connection to PC
Direct connection to PC using an auto assigned IP address or a static IP address.
Notes:
lIt can take up to five minutes for this connection type to configure.
lSupported network installations can be found in the HIDBiometric Manager Administration Guide (PLT-04029).
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1.5 Hardware reset the Signo Biometric Reader 25B
Resetting the Signo 25B device to factory defaults should, where possible, be carried out through the HID Biometric
Manager application. Refer to the HID Biometric Manager Administration Guide (PLT-04029). In the event that
communication between HID Biometric Manager and the Signo 25B is not possible, carry out the following hardware
reset at the reader:
1. Unscrew the installation locking screw from the bottom of the Signo 25B mounting bracket.
2. Slide the Signo 25B upwards and remove from the mounting bracket.
3. From the back of the reader, remove the label that covers the contacts.
4. With power supplied to the reader, short the contacts together using a suitable metal object.
5. Maintain the short for a full five seconds. The Signo 25B will beep while you hold the short.
6. One long beep of two seconds confirms the reset. All device settings will be returned to the default. You will need to
install and update the device in order to return it to the former working level.
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Section 02
Fingerprint enrollment guidelines

2.1 Fingerprint enrollment guidelines
The HID® Signo™ Biometric Reader 25B is capable of extracting quality features even from fingers with poor conditions.
Nevertheless, correct placement of fingers on the sensor during enrollment helps consistency in fingerprint recognition.
Adhere to the following general guidelines and Signo 25B specific guidelines to enroll optimal fingerprint images from a
user’s finger to improve recognition performance.
2.2 General guidelines
Choose the ideal fingers to enroll
For correct positioning of finger on the sensor, it is recommended to use index or middle fingers.
Correct positioning of finger on sensor
lMaximum contact area: Place your finger to completely cover the sensor with maximum contact surface.
lPlace on the center: Position center of fingerprint (core) on the center of the sensor.
lHold your finger still: Once you place your finger on the sensor, hold finger still until prompted to remove finger.
Note: The positioning of the finger on the sensor is important. If the finger does not cover the maximum contact
area, or if the finger is not held still the enrollment will not be successful. For this reason, this product is
not recommended for use with children under the age of 12.
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Sensor cleaning
The fingerprint sensor can become soiled by user’s fingers, dust, or other sources. This contamination may affect image
quality, degrading authentication performance. It is therefore recommended that you periodically clean the Signo 25B
sensor.
In order to avoid scratching the sensor surface use soft lint-free material (or a cotton swab), with gently movements to
clean the capture area.
Note: Optical cleaning products that are used for glasses or cell phone glass surfaces can be used to clean the
sensor area.
Caution: Do not use acidic liquids or abrasive materials to clean the sensor.
Disinfecting the sensor
To disinfect the sensor, use Ethanol or Isopropanol in a concentration of up to 70% on a soft, lint-free cloth or a cotton
swab and gently wipe the capture area.
If a haze is left on the fingerprint sensor, gently dab the area with a soft cloth, dampened with a mild ammonia-based
glass cleaner. Do NOT wipe the area.
Caution:
lDo not pour cleaning fluid directly on the fingerprint capture area.
lDo not submerge the sensor in liquid.
lDo not rub the fingerprint capture area with any abrasive material, including paper.
Note: To minimize the spread of germs, it is recommended to wash or sanitize your hands before and after using
the fingerprint reader.
Common reasons for enrollment failure
Problem Solution
Finger is too dry or dirty Rub the finger in the palm of your hand to moisten/clean it
Finger applied too lightly Place finger firmly and flat onto the sensor surface
Finger positioned incorrectly Your finger must cover most of the sensor window
Finger removed or moved during the scan
process
Hold your finger still and do not slide it on the sensor window until the scanning process is
complete
Injury or wear has changed the fingerprint
pattern
Contact the administrator as you may need to enroll another finger
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2.3 Fingerprint enrollment best practices for Signo Biometric Reader 25B
1. Insert your finger into the Signo 25B sensor area so the finger tip touches the back wall and rests softly on the
sensor slope.
2. Slide your finger down so that it completely covers the sensor window contact surface.
3. Apply gentle pressure on the sensor to slightly flatten your finger and expose a maximum usable area.
4. Keep your finger still until prompted to remove finger.
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Section 03
Acronyms and terminology

Term Definition
Authentication Mode
(Signo 25B)
Template on Card: The Signo 25B is waiting for a Credential (Card) to be presented. It retrieves
all the biometric templates from the credential.
If the presented finger matches the biometric templates retrieved from the credential a Grant
Access is recommended. This is a 1:1 Verification match against Template on Card (TOC). The
sensor is not armed (blue light off) until the Credential is presented.
Card + Finger: The Signo 25B is waiting for a Credential (Card) to be presented. It looks up the
user ID and all associated biometric templates in it’s local device database. If the presented
finger matches the biometric templates retreated from the local database a Grant Access is
recommended. This is a 1:1 Verification match against Template on Device (ToD). The sensor is
not armed (blue light off) until the Credential is presented.
Finger Only: The Signo 25B is waiting for a finger to be presented that is stored in its local device
database. If the presented finger matches one stored in the database a Grant Access is
recommended. This is a 1:N Identification match against Template on Device (ToD). The sensor
is always armed (blue light on).
Card Only: The Signo 25B is waiting for a Credential (Card) to be presented. It reads the PACS
data only and always recommends a Grant Access. The sensor is never armed (blue light off).
Card Only (or) Finger Only: The Signo 25B is waiting for either a Credential (Card) to be
presented or a finger, stored in its local device database, to be presented. This authentication
mode is particularly useful during initial enrollment setup.
Biometric spoofing Biometric spoofing is a method of fooling a biometric identification management system. An
artificial object (for example, a fingerprint mold made of silicon) is presented to the biometric
scanner that imitates the unique biological properties of a person which the system is designed
to measure.
BLE Bluetooth Low Energy (formerly marketed as Bluetooth Smart) is a wireless personal area
network technology.
ERR The Equal Error Rate (EER) is the common value indicating that the proportion of false
acceptances (FAR) is equal to the proportion of false rejections (FRR). The lower the EER value,
the higher the accuracy of the biometric system.
False Accept Rate (FAR) The False Accept Rate (FAR) is the measure of the likelihood that the biometric security system
will incorrectly accept an access attempt by an unauthorized user.
False Reject Rate (FRR) The False Reject Rate (FRR) is the instance of a security system failing to verify or identify an
authorized person.
FTA Failure To Acquire. The biometric system failure to extract usable identification data from a
biometric sample.
Identification (of Identity) Typically finding a matching template in a large database of templates. 1:N matching.
LFD Live Finger Detection. This is used in some markets instead of Spoof. It is also used to refer to
insuring a severed finger is not being presented at the sensor.
MINEX Minutia Interoperability Exchange. The MINEX program is dedicated to the evaluation and
development of the capabilities of fingerprint minutia matchers running on ISO/IEC 7816 smart
cards.
M-Series Mercury Platform Series of Products.
MSI Multi-Spectral Imaging.
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Term Definition
OSDP Open Supervised Device Protocol (OSDP) is an access control communications standard
developed by the Security Industry Association (SIA) to improve interoperability among access
control and security products.
PAD Pressure Attack Detection.
PD Presence Detection.
ROC Receiver Operating Characteristic.
SDK Software Development Kit.
SIA Structure Image Acquisition.
Tap The Tap gesture with a mobile device for door opening.
The Tap operation is typically used when the mobile device is in close proximity to the reader.
Approximately 12 inches (30 cm).
Twist and Go The Twist gesture with mobile device for door opening.
The Twist operation is typically used when the mobile device is at a longer distance from the
reader. Approximately 6 feet (2 meters).
TOC Template on Card. The PACS data is read from the card.
The users enrolled biometric template is written to a predetermined address in the application
area of the supported credentials.
ToD Template on Device. The PACS data is read from the device database.
vCOM V-Series Command Protocol.
Verification (of Identity) Typically a fingerprint template is stored on a card and checked against a finger presented to
the finger print sensor. 1:1 matching.
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Revision history
Date Description Revision
August 2022 Updated for HID Biometric Manager version 1.5.1.56 , and Signo Biometric Reader 25B firmware
version 1.0.2000.00019.
B.2
March 2021 Product rebrand from iCLASS SE® iCLASS SE RB25F to HID Signo® Biometric Reader 25B B.1
June 2020 Initial release. A.0
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User Guide
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