AT&T TL7810 User manual

User’s manual
TL7810
DECT 6.0 cordless headset

Congratulations
on your purchase of this AT&T product.
Unify your everyday business communications with the AT&T
TL7810 DECT 6.0 Cordless Headset. Whether you want to
connect directly to your phone line, deskset or computer, you
can with the TL7810 headset. Control costs and support your
mobile workforce with connectivity to Voice over IP (VoIP)
services like SkypeTM and Microsoft Lync . A magnetic charger
in the cradle ensures the headset fits and charges securely—so
you’ll never run out of battery during long calls. With up to 12
hours of hands-free talk time and a range of up to 500 feet,
you’re free to work wherever your work is.
Before using this AT&T product, please read the Important
safety information section on pages 46-48 of this manual.
Please thoroughly read this user’s manual for the feature
operations and troubleshooting information necessary to install
and operate your new AT&T product. You can also visit our
website at www.telephones.att.com/smb or call
1 [phone]. In Canada, dial 1 [phone].
Visit www.smbtelephones.att.com/compatibility-finder
for a complete list of AT&T phones that have been tested and
found to be compatible with the TL7810.
The Skype name is a trademark of Skype.
Microsoft Lync is a registered trademark of Microsoft Corporation.

© 2012 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Model number: TL7810
Type: DECT 6.0 cordless headset
Serial number:
Purchase date:
Place of purchase:
Both the model and serial numbers of your AT&T product can be
found on the bottom of the headset base.
Save your sales receipt and original packaging in case it is
necessary to return this product for warranty service.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing
aids and cochlear implants. The TIA-1083 Compliant Logo is
a trademark of the Telecommunications Industry Association.
Used under license.

Cordless headset with
earbud attached
Parts checklist
Check to make sure the headset package includes the following
items. Save your sales receipt and original packaging in the
event warranty service is necessary.
Headset base
Telephone
line cord
Line splitter
Headset base
power adapter
USB cableBehind the neck band
Corded phone
connection cable
Five earbuds
Battery
with battery
compartment
cover attached
User's manual
User’s manual
TL7810
DECT 6.0 cordless headset
Quick start guide
Quick start guide
TL7810
DECT 6.0 cordless headset
Three over the ear hooks
Two over the head bands

Optional accessories
The following optional accessories are compatible with your
headset and base:
The TL7100 is a handset lifter with an auxiliary ring detector.
The TL7800 is an expansion headset with a headset charger
(one additional TL7800 headset can be registered to your
TL7810).
For more information about these products, visit our website at
www.telephones.att.com/smb.
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•
TL7100 TL7800

User’s manual
TL7810
DECT 6.0 cordless headset
Table of contents
Getting started
Introduction.................................... 1
Quick reference guide -
headset......................................... 2
Headset lights ........................... 2
Headset alert tones................ 4
Quick reference guide -
headset base............................. 5
Headset base lights................ 5
Installation...................................... 8
Colored labels........................... 8
Digital subscriber line
(DSL)............................................... 8
Battery installation..................... 9
Headset base installation and
battery charging ....................10
Headset base installation....... 11
Installation options................11
Option 1: Connect the
headset to a telephone
wall jack...................................... 12
Option 2: Connect the
headset to a corded
phone...........................................13
Option 3: Connect the
headset to your
computer .................................... 15
Headset attachments ...............17
Earbud..........................................17
Over the ear hook..................18
Over the head band..............21
Behind the neck band..........23
Operation
Headset operation .....................26
Power on/off the
headset........................................ 26
PHONE mode and
PC mode.....................................26
PHONE mode................................27
Make a call.................................27
Answer a call............................27
End a call.................................... 28
Headset ringer .........................28
Temporary ringer
silencing......................................29
Call waiting................................29
Options while on calls.............30
Volume control ........................30
Mute ..............................................31
Multiple headsets use ..........31
Switching between
PHONE mode and
PC mode.....................................32

Appendix
Adding and registering
headsets .....................................33
Registration options..............33
Register a headset to your
TL7810 headset base........... 34
Register a headset to
an AT&T DECT cordless
telephone base .......................35
Deregistering headsets............ 37
Deregister all headsets
from your TL7810
headset base............................37
Troubleshooting ..........................38
Maintenance..................................45
Important safety
information................................46
Safety information..................46
Especially about cordless
headsets .....................................47
Precautions for users
of implanted cardiac
pacemakers ............................... 48
Pacemaker patients...............48
FCC Part 68 and ACTA.............49
FCC Part 15................................... 51
Limited warranty.........................52
Technical specifications ..........55
DECT 6.0 digital
technology................................. 56
Operating range......................56
Extended range and
clarity ...........................................56
Encrypted for added
security........................................56
Index
Index.................................................57

Introduction
The TL7810 is a cordless headset and base that allows you to
have handsfree phone conversations. It can be used in different
ways depending on your needs. Choose from the following three
options. Connect your TL7810:
To a telephone line only (page 12). Connect the headset to a
telephone wall jack. Use the telephones on the same telephone
line to make or answer calls. The headset is a supplementary
device that can join the calls.
To a traditional corded telephone (pages 13-14). Connect
the headset to a corded telephone. If you also install a
lifter (AT&T TL7100, purchased separately) on your corded
telephone, you can use the headset to remotely control the
lifter for answering or hanging up a call.
To both a PC and telephone line (pages 15-16). Connect a
phone line to the headset base and the USB cable to your
PC. You can make and answer VoIP calls through Skype or
Microsoft Lync, or landline calls using the AT&T Softphone
Call Manager.
Visit www.smbtelephones.att.com/downloads
to download the AT&T Softphone Call Manager. For
installation and operation instructions of the software, refer
to the Installation and Operation Guide which can also be
downloaded at
www.smbtelephones.att.com/downloads.
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Getting started
1

2
Getting started
light status
Red On when the headset is charging in the
headset base.
Flashes every 10 seconds to indicate the battery is
low when the headset is not in the headset base.
Flashes three times to indicate the headset is
powering off.
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•
Blue On when a fully charged and registered headset is
in the headset base.
Flashes three times to indicate the headset is
powering on.
Flashes twice every three seconds when the headset
is in use.
Flashes four times every four seconds when there is
an incoming call in PHONE mode.
Flashes every 10 seconds when a fully charged
and registered headset in idle mode is out of the
headset base.
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•
•
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Red and blue Flashes slowly when the headset is not registered.
Flashes quickly when the headset is trying to
register to a headset base.
•
•
Off The battery is dead.
No battery is installed.
The headset is powered off.
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Quick reference guide - headset
Headset lights
(On/off button and light)
Press to make, answer or end a call
(pages 27-28).
Getting started

Getting started
VOL+/VOL-
Slide the volume switch
to the right or left to
adjust the headset
ringer volume while
in idle mode (page 28),
or the listening volume
while on a call
(page 30).
Earpiece
Microphone
The microphone
incorporates noise
canceling technology
for clearer calls.
FLASH
Press to answer an
incoming call when you
receive a call waiting alert
during a call (page 29).
Quick reference guide - headset
Battery with cover
attached
Remove to replace the
battery.
MUTE
Press to mute the
microphone during a call
(page 31).
Press to mute the ringer in
the earpiece when there is
an incoming call (page 29).
3