AT&T TL7910 User manual

User’s manual
TL7910
DECT 6.0 cordless headset

Congratulations
on your purchase of this AT&T product.
Unify your everyday business communications with the AT&T
TL7910 DECT 6.0 Cordless Headset. Whether you want to
connect directly to your phone line, deskset or computer, you
can with the TL7910 headset. Control costs and support your
mobile workforce with connectivity to Voice over IP (VoIP)
services like SkypeTM and Microsoft Lync . A magnetic charger
in the cradle ensures the headset fits and charges securely—so
you’ll never run out of battery during long calls. With up to 12
hours of hands-free talk time and a range of up to 500 feet,
you’re free to work wherever your work is.
Before using this AT&T product, please read the Important
safety information section on pages 47-49 of this manual.
Please thoroughly read this user’s manual for the feature
operations and troubleshooting information necessary to install
and operate your new AT&T product. You can also visit our
website at www.telephones.att.com or call
1 [phone]. In Canada, dial 1 [phone].
Visit www.telephones.att.com/headsets for a complete
list of AT&T phones that have been tested and found to be
compatible with the TL7910.
The Skype name is a trademark of Skype.
Microsoft Lync is a registered trademark of Microsoft Corporation..

© 2012-2013 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Model number: TL7910
Type: DECT 6.0 cordless headset
Serial number:
Purchase date:
Place of purchase:
Both the model and serial numbers of your AT&T product can be
found on the bottom of the headset base.
Save your sales receipt and original packaging in case it is
necessary to return this product for warranty service.
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing
aids and cochlear implants. The TIA-1083 Compliant Logo is a
trademark of the Telecommunications Industry Association. Used
under license.
T
Compatible with
Hearing Aid T-Coil
TIA-1083

Cordless headset with
earbud attached
Parts checklist
Check to make sure the headset package includes the following
items. Save your sales receipt and original packaging in the
event warranty service is necessary.
Headset base
Telephone
line cord
Line splitter
Headset base
power adapter
USB cableBehind the neck band
Corded phone
connection cable
Three over the ear hooksFive earbuds
Battery
with battery
compartment
cover attached
User's manual
User’s manual
TL7910
DECT 6.0 cordless headset
Quick start guide
Quick start guide
TL7910
DECT 6.0 cordless headset
Two over the head bands CD-ROM

Optional accessory
The TL7910 headset and base is also compatible with the
TL7100 handset lifter.
For more information about the handset lifter, visit our website at
www.telephones.att.com.
TL7100

User’s manual
TL7910
DECT 6.0 cordless headset
Table of contents
Getting started
Introduction.................................... 1
Quick reference guide -
headset......................................... 2
Headset lights ........................... 2
Headset alert tones................ 4
Quick reference guide -
headset base............................. 5
Headset base lights................ 5
Installation...................................... 8
Colored labels........................... 8
Digital subscriber line
(DSL)............................................... 8
Battery installation..................... 9
Headset base installation
and battery charging ..........10
Headset base installation....... 11
Installation options................11
Option 1: Connect the
headset to a telephone
wall jack...................................... 12
Option 2: Connect the
headset to a corded
phone...........................................13
Option 3: Connect
the headset to your
computer .................................... 15
Headset attachments ...............18
Earbud..........................................18
Over the ear hook..................19
Over the head band..............22
Behind the neck band..........24
Operation
Headset operation .....................27
Power on/off the
headset........................................ 27
PHONE mode and
PC mode.....................................27
PHONE mode................................28
Make a call.................................28
Answer a call............................28
End a call.................................... 29
Voice command.......................29
Headset ringer .........................29
Caller ID announce................30
Temporary ringer
silencing......................................30
Call waiting................................30
Options while on calls.............31
Volume control ........................31
Mute ..............................................32
Switching between PHONE
mode and PC mode.............. 33

Appendix
Adding and registering
headsets .....................................34
Registration options..............34
Register a headset to your
TL7910 headset base........... 35
Register a headset to
an AT&T DECT cordless
telephone base .......................36
Deregistering headsets............ 38
Deregister all headsets
from your TL7910 headset
base...............................................38
Troubleshooting ..........................39
Maintenance..................................46
Important safety
information................................47
Safety information..................47
Especially about cordless
headsets .....................................48
Precautions for users
of implanted cardiac
pacemakers ............................... 49
Pacemaker patients...............49
FCC Part 68 and ACTA.............50
FCC Part 15................................... 52
Limited warranty.........................53
Technical specifications ..........56
DECT 6.0 digital
technology................................. 57
Operating range......................57
Extended range and
clarity ...........................................57
Encrypted for added
security........................................ 57
Index
Index.................................................58

Introduction
The TL7910 is a cordless headset and base that allows you to
have handsfree phone conversations. It can be used in different
ways depending on your needs. Choose from the following three
options. Connect your TL7910:
To a telephone line only (page 12). Connect the headset to a
telephone wall jack. Use the telephones on the same telephone
line to make or answer calls. The headset is a supplementary
device that can join the calls.
To a traditional corded telephone (pages 13-14). Connect
the headset to a corded telephone. If you also install a
lifter (AT&T TL7100, purchased separately) on your corded
telephone, you can use the headset to remotely control the
lifter for answering or hanging up a call.
To both a PC and telephone line (pages 15-17). Connect
a phone line to the headset base and the USB cable to
your PC. You can make and answer VoIP calls through
Skype or Microsoft Lync, or landline calls using the
AT&T Softphone Call Manager. You can also use the voice
command feature to make or answer calls after you have
installed the AT&T Softphone Call Manager.
Install the AT&T Softphone Call Manager using the
CD-ROM provided in the package.
-OR-
Visit www.telephones.att.com/downloads to
download the software. Unzip and install the file after
download.
For installation and operation instructions of the software,
refer to the Installation and Operation Guide which can
also be found in the CD-ROM provided or the web site stated
above.
•
•
•
Getting started
1

2
Getting started
light status
Red On when the headset battery is low and the headset
is charging in the headset base.
Flashes every 10 seconds to indicate the battery is
low when the headset is not in the headset base.
Flashes three times to indicate the headset is
powering off.
•
•
•
Blue On when a registered headset is charging in the
headset base.
Flashes three times to indicate the headset is
powering on.
Flashes twice every three seconds when the headset
is in use.
Flashes four times every four seconds when there is
an incoming call in PHONE mode.
Flashes every 10 seconds when a registered headset
in idle mode is out of the headset base.
•
•
•
•
•
Red and blue Flashes slowly when the headset is not registered.
Flashes quickly when the headset is trying to
register to a headset base.
•
•
Off The battery is dead.
No battery is installed.
The headset is powered off.
•
•
•
Quick reference guide - headset
Headset lights
(On/off button and light)
Press to make, answer or end a call
(pages 28-29).
Getting started

Getting started
VOL+/VOL-
Slide the volume switch
to the right or left to
adjust the headset
ringer volume while
in idle mode (page 29),
or the listening volume
while on a call
(page 31).
Earpiece
Microphone
The microphone
incorporates noise
canceling technology
for clearer calls.
FLASH
Press to answer an
incoming call when
you receive a call
waiting alert during a
call (page 30).
Quick reference guide - headset
Battery with cover
attached
Remove to replace the
battery.
MUTE/VOICE
Press to mute the microphone
during a call (page 32).
Press to mute the ringer in
the earpiece when there is an
incoming call (page 30).
Press to initiate the voice
command feature (page 29).
3