AT&T Genie Mini C Technical Document

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Genie Mini C
Activation & Equipment
Return Instructions
We’re committed to bringing you the best in video entertainment every day. Your
replacement receiver is enclosed. Here’s how to connect and activate your new receiver,
plus how to return your non-working equipment.
To avoid non-return fees, follow important return instructions at the end of this document.
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Connect Reset Setup Activate Program Return
Instructions can be found online at
att.com/equipmentinstall or by
scanning the QR code.
1 Connect your replacement Genie Mini
· Carefully stack your replacement Genie Mini on top of your non-working Genie Mini. 
· Transfer one connection at a time from the non-working Genie Mini to the replacement
Genie Mini, except for the power cord. Need help? Go to att.com/equipmentinstall
· Plug the power cord into the replacement Genie Mini, then into a power outlet. If the 
receiver doesn’t automatically power up, press the POWER button.
· Turn on your TV.
2 Reset your remote
· On the remote, press and hold MUTE and SELECT.
· The GREEN LED will blink twice. 
· Press 9-8-7 on your remote.
· The GREEN LED will blink four times if successful.
3 Setup
Go to the Genie® HD DVR to begin setup. 
· On the remote, press MENU, select SETTINGS, then WHOLE-HOME. Select MANAGE
CLIENTS, and then ADD CLIENTS.
· Note the PIN that displays on the screen—you will need to enter the PIN on your Genie Mini
at its location.
· Keep the Genie on the ADD A CLIENT screen.
Go to the location where you have your Genie Mini.
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· Using your remote control, enter the PIN you noted previously on the ENTER PIN screen.
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· Select REPLACE A LOCATION, choose the Client you want to remove and select REPLACE.
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· Select YES, REPLACE to conrm your choice.
Note: The new Genie Mini may display a ashing red LED and the screen may ash gray
intermittently during this setup step.
Return to the Genie®
HD DVR.
· Select DONE on the ADD A CLIENT screen.
If the Genie Mini displays the Enter PIN screen again aer the 2-minute countdown, please
call 800.531.5000 to complete your activation.
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Genie Mini C
Activation & Equipment
Return Instructions
4 Activate your replacement Genie Mini
Go to att.com/activatetv and sign in, then follow the instructions OR
Call 800.388.6597 for our automated activation line.
5 Program your remote control
Ifyouareprompted toprogramyourremotecontrol,followtheon-screeninstructionsor
go to att.com/programremote
6 Return your non-working receiver
For the fastest return method:
· Take your equipment directly to your nearest FedEx Oce®
or The UPS Store®location.
No need to pack anything—just bring your equipment in a sturdy bag or open box
along with your 9-digit Account Number (located on the packing slip on your bill).
Do not include your remote control, cables, accessories or any personal equipment
such as DVD players. If for any reason you removed the access card from the receiver,
be sure to return it in the package as well.
· Your
equipment will be scanned, packed, labeled, and returned to AT&T. Once your
equipment is scanned, your return will immediately be noted on your account.
· Or you can pack the equipment yourself in the box your replacement receiver came in,
or another suitable box, and use the supplied return shipping label. (Remember to keep
the bottom portion of the label for your records.) Then drop o the box at your local
Post Oce™or FedEx®
location.
(You can track both on fedex.com.) Your return will be
noted on your account when we receive it, which could take up to 2 weeks.
Find the closest locations:
FedEx Oce®go to fedex.com/attreturns or call 800.463.3339
OR
The UPS Store®go to theupsstore.com or call 800.789.4623
Important Information
We must receive your non-working receiver within 21 days of your replacement
order date to avoid non-return fees. Non-return fees are based on type of receiver: 
DVR ($135), HD ($45), HD DVR ($135), Genie® HD DVR ($135), Genie Mini ($45), 
Wireless Video Bridge ($45), or Genie Lite®
($45).
For more information, go to att.com/support
©2020 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV and all other DIRECTV marks contained herein
are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
08/20
ATT.210001064-2
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