AT&T CRL32302 User manual

Complete user’s manual
CRL32102/CRL32202/CRL32302/
CRL32352/CRL32452
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting

Model number: CRL32102 (one handset)
CRL32202 (two handsets)
CRL32302 (three handsets)
CRL32352 (three handsets)
CRL32452 (four handsets)
Type: DECT 6.0 cordless telephone/answering system with caller ID/call waiting
Serial number:
Purchase date:
Place of purchase:
Both the model and serial number of your AT&T product can be found on the
bottom of the telephone base.
Audio Assist is a registered trademark of Advanced American Telephones.
© 2012-2015 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Congratulations
on your purchase of this AT&T product. Before using this AT&T product,
please read the Important safety information section on pages 74-75
of this manual. Please thoroughly read this user’s manual for all the
feature operations and troubleshooting information necessary to install
and operate your new AT&T product. You can also visit our website at
www.telephones.att.com or call 1 [phone].
In Canada, dial 1 [phone].
This telephone system is compatible with certain AT&T DECT 6.0 cordless
headsets. Visit www.telephones.att.com/headsets for a list of
compatible cordless headsets.
This telephone meets the California Energy Commission regulations for
energy consumption. Your telephone is set up to comply with the energy–
conserving standards right out of the box. No further action is necessary.
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing
aids and cochlear implants. The TIA-1083 Compliant Logo is a
trademark of the Telecommunications Industry Association. Used
under license.

Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Power adapter for
telephone base
Telephone base
Abridged user’s manual Quick start guide
Wall-mount bracketCharger for cordless handset
with power adapter installed
(1 for CRL32202)
(2 for CRL32302/CRL32352)
(3 for CRL32452)
Cordless handset
(1 for CRL32102)
(2 for CRL32202)
(3 for CRL32302/CRL32352)
(4 for CRL32452)
Battery for cordless handset
(1 for CRL32102)
(2 for CRL32202)
(3 for CRL32302/CRL32352)
(4 for CRL32452)
Battery compartment cover
(1 for CRL32102)
(2 for CRL32202)
(3 for CRL32302/CRL32352)
(4 for CRL32452)
Battery Pack / Bloc-piles : BT183342/BT283342 (2.4V 400mAh Ni-MH) WARNING/ AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES. NE PASINCINÉRER OU PERCER LES PILES. Made in China / Fabriqué en chine CR0920
THIS SIDE UP / CE CÔTÉVERS LE HAUT
Telephone line cord
Abridged user’s manual
CRL32102/CRL32202/CRL32302/
CRL32352/CRL32452
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting Telephone base installation
If you have DSL
high-speed Internet service,
a DSL filter (not included)
is required. The DSL filter
must be plugged into the
telephone wall jack.
This quick start guide provides you with basic instructions only.
For more complete instructions, refer to your Abridged user’s
manual provided in the package, or see the online Complete
user’s manual at www.telephones.att.com/manuals.
Plug the power
adapter into an
electrical outlet not
controlled by a wall
switch.
Charger installation
Quick start guide
CRL32102/CRL32202/CRL32302/CRL32352/CRL32452
Plug the power cord
and telephone line
cord into the jacks.
Route the cords
through the slots.
Plug the other end of the
telephone line cord into a
telephone jack or a DSL filter.
Caution: Use only the power adapter(s) provided with this product. To obtain a replacement,
visit our website at www.telephones.att.com or call 1 [phone].
In Canada, dial 1 [phone].

i
Complete user’s manual
CRL32102/CRL32202/CRL32302/
CRL32352/CRL32452
DECT 6.0 cordless telephone/
answering system with caller ID/
call waiting
Table of contents
Getting started
Quick reference guide - handset.........2
Quick reference guide - telephone
base....................................................................4
Telephone base and charger
installation......................................................5
Battery installation and charging........6
Battery installation ...............................6
Battery charging ....................................7
Wall-mount installation............................8
Tabletop to wall-mount
installation ................................................8
Wall-mount to tabletop
installation .............................................10
Telephone settings
Menu overview...........................................11
Handset settings.......................................12
Ringer volume......................................12
Ringer tone............................................12
Set date/time .......................................13
LCD language.......................................14
Caller ID announce............................14
Talking digit...........................................15
Voicemail (visual message
waiting) indicator................................15
Save your speed dial voicemail
number.....................................................16
Clear voicemail indicator................17
Rename handset.................................18
Key tone..................................................18
Use caller ID to automatically set
date and time.......................................19
Home area code..................................19
Dial mode...............................................20
Website....................................................20
QUIET mode ..........................................21
Telephone operation
Handset operation...................................22
Making a call.........................................22
On hook dialing (predialing) .........22
Answering a call .................................22
Ending a call .........................................22
Auto off ...................................................22
Temporary ringer silencing............22
Handset speakerphone....................23
Last number redial.............................23
Equalizer..................................................24
Audio Assist .........................................24
Options while on calls...........................25
Volume control ....................................25
Call waiting............................................25
Mute ..........................................................25
Chain dialing.........................................26
Temporary tone dialing ...................27
Blind transfer........................................27

ii
Multiple handset use
Multiple handset use..............................28
Handset locator...................................28
Join a call in progress......................28
Intercom........................................................29
Answer an incoming call during
an intercom call ..................................30
Call transfer using intercom..........30
Directory
About the directory.................................31
Shared directory..................................31
Capacity...................................................31
Create directory entries........................32
Create a new directory entry .......32
Add a predialed telephone
number to the directory..................33
Reviewing the directory........................34
Review directory entries .................34
Search by name...................................34
Dial, delete or edit directory
entries............................................................35
Display dial ............................................35
Delete a directory entry..................35
Edit a directory entry........................35
Speed dial ....................................................36
Assign a speed dial number..........36
Replacing a speed dial entry........36
Delete a speed dial number..........37
Assign your speed dial voicemail
number.....................................................37
Make a call using speed dial ........37
Check your voicemail using
speed dial...............................................37
Caller ID
About caller ID ..........................................38
Information about caller ID with
call waiting ............................................38
Caller ID log................................................39
How the caller ID log works.........39
Missed (new) call indicator............39
Caller ID operation..................................40
Memory match.....................................40
Review the caller ID log..................40
View dialing options..........................41
Dial a caller ID log entry ................41
Delete caller ID log entries ...........41
Save a caller ID log entry to the
directory..................................................42
Reasons for missing caller ID
information..................................................43
Answering system
Answering system settings..................44
Announcement ....................................44
Answer on/off......................................45
Call screening.......................................46
Number of rings..................................46
Remote access code.........................47
Message alert tone............................48
Message recording time..................48
About the answering system..............49
Answering system and voicemail
indicators................................................49
Using the answering machine
and voicemail together ...................49
Message capacity ...............................50
Voice prompts ......................................50
Call screening at the telephone
base...........................................................50
Call screening at the handset......51
Call intercept ........................................51
Base ringer ............................................51
Temporarily turning off the
message alert tone............................51
Message playback....................................52
Options during playback.................52
Delete all old messages..................53

iii
Recording and playing memos..........54
Record a memo...................................54
Play back a memo .............................54
Message counter displays ..............55
Remote access...........................................56
Appendix
Adding and registering handsets/
headsets........................................................58
Register a handset to your
telephone base....................................58
Deregistering all handsets...................59
Deregister all handsets from your
telephone base....................................59
Screen icons, indicator lights and
alert tones ...................................................60
Screen icons..........................................60
Handset indicator lights..................61
Telephone base indicator lights....61
Handset alert tones...........................62
Telephone base tones......................62
Handset display screen messages...63
Troubleshooting ........................................65
Maintenance................................................73
Important safety information .............74
Safety information..............................74
Especially about cordless
telephones .............................................74
Precautions for users of
implanted cardiac pacemakers....75
Pacemaker patients...........................75
Especially about telephone
answering systems.............................75
FCC Part 68 and ACTA...........................76
FCC Part 15.................................................77
California Energy Commission
battery charging testing
instructions..................................................78
Limited warranty.......................................79
Technical specifications ........................81
DECT 6.0 digital technology..........81
Telephone operating range...........81
HD audio .................................................81
Index
Index...............................................................82

1
Install the telephone base close to a telephone wall jack and an electrical
outlet not controlled by a wall switch. The telephone base can be placed on a
flat surface or vertically mounted on the wall (pages 8-9). For optimum range
and better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (page 5). The filter prevents
noise and caller ID problems caused by DSL interference. Please contact your
DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset
or telephone base display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 [phone]. In Canada, dial
1 [phone].
Avoid placing the telephone base too close to:
Communication devices such as television sets, VCRs, or other
cordless telephones.
Excessive heat sources.
Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
Excessive moisture.
Extremely low temperature.
Mechanical vibration or shock such as on top of a washing machine or
work bench.
•
•
•
•
•
•
•
You must install and charge
the battery before using the
cordless handset.
See pages 6 and 7 for easy
instructions.

2
Getting started
Quick reference guide - handset
Audio Assist is a registered trademark of Advanced American Telephones.
CHARGE indicator
On when the handset is
charging in the telephone base
or charger (page 6).
qCID/VOLUME
Press qCID to show the
caller ID log (page 40).
Press to scroll down while
in menus (page 11).
While entering names or
numbers, press to move the
cursor to the left.
Press to decrease the listening
volume when on a call (page 25),
or to decrease the message
playback volume (page 53).
PHONE/FLASH
Press to make or answer a call
(page 22).
During a call, press to answer an
incoming call when you receive
a call waiting alert (page 25).
1
While reviewing a caller ID
log entry, press repeatedly to
add or remove 1 in front of
the telephone number before
dialing or saving it in the
directory (page 41).
Press and hold to set (page 16)
or dial your voicemail number
(page 37) when the handset is
not in use. MUTE/DELETE
During a call, press to mute the microphone (page 22).
While reviewing the caller ID log, the directory or the
redial memory, press to delete an individual entry
(page 41).
While predialing, press to delete digits (page 23).
While editing numbers or names in the directory, press
to delete digits or characters, press and hold to delete all
digits or characters (page 35).
/SPEA�ERSPEA�ER
Press to switch between the
speakerphone and the handset
(page 23).
QUIET#(pound key)
Press repeatedly to display
other dialing options when
reviewing a caller ID log entry
(page 41).
Press and hold to enter the
QUIET mode setting screen,
or to deactivate QUIET mode
(page 21).
OFF/CANCELOFF/CANCEL
During a call, press to hang up
(page 22).
While in a menu, press to cancel
an operation, back up to the
previous menu, or exit the menu
display; or press and hold this key
to exit to idle mode (page 11).
Press and hold while the
telephone is not in use to erase
the missed call indicator (page 39).
MENU/SELECT
Press to show the menu (page 11).
While in the menu, press to
select an item (page 11) or
save an entry or setting.
pDIR/VOLUME
Press pDIR to show directory
entries (page 34).
Press to scroll up while in menus
(page 11).
While entering names or
numbers, press to move the
cursor to the right.
Press to increase the listening
volume when on a call (page 25),
or to increase the message
playback volume (page 53).
TONE
Press to switch to tone dialing
temporarily during a call if you
have pulse service (page 27).
REDIAL/PAUSE
Press repeatedly to view the
last 10 numbers dialed (page 23).
While saving numbers into the
directory, press and hold to
insert a dialing pause (page 32).
AUDIO ASSIST
During a call, press to enhance
the clarity and loudness of your
caller’s voice (page 24).
Incoming call light
Flashes when there is an incoming call or
when the base is paging the handset.

3
Getting started
Quick reference guide - handset
Using menus
Press MENU/SELECT to enter the main menu.
Press qCID or pDIR to scroll through menu items.
Press MENU/SELECT to select or modify an item.
Press OFF/CANCEL to cancel an operation, back up to the
previous menu, or exit the menu display.
Main menu
Play messages (page 49)
Answering sys (page 44)
Directory (page 31)
Caller ID log (page 38)
Intercom (appears if you have more than one handset, page 29)
Ringers (page 12)
Set date/time (page 13)
Settings (pages 14-20)
Web address (page 20)
The > symbol indicates the
current feature to select.
>Play messages
Answering sys
EQ
During an outside call, intercom call, message
or announcement playback, press to change
the quality of the audio to best suit your
hearing (page 24).

4
Getting started
Quick reference guide - telephone base
IN USE indicator
On when handsets are in use, or when the
answering system is answering an incoming call.
On when a handset is being registered.
Flashes when there is an incoming call
or when handsets are being deregistered
(page 59).
Flashes when another telephone is in use on
the same line. Message counter
Shows the number
of messages or other
answering system
information.
Shows the base ringer
volume or playing
message volume.
/PLAY/STOP
Press to start or
stop message
playback
(page 52).
/S�IP
Press to skip
a message
(page 52).
/REPEAT
Press to repeat a
message (page 52).
Press twice to play
the previous message
(page 52).
X/DELETE
Press to delete the message currently playing
(page 52).
Press twice to delete all old messages when the
phone is not in use (page 53).
/ANS ON
Press to turn the built-in
answering system on or off
(page 45).
VOLqand VOLp
During message playback, press to adjust the
listening volume (page 52).
While in idle mode, press to adjust the base
ringer volume (page 51).
/HANDSET LOCATOR
While the phone is idle, press
to page all handsets (page 28).
Incoming call light
Flashes when there is an
incoming call.
SLOW
Press to slow down
the message playback
(page 52).