AT&T Definity Generic 3 User manual

AT&T
DEFINITY® Communications System
Generic 1 and Generic 3 and System 75
8434 Voice Terminal
Quick Reference Guide
AT&T 555-230-766
Comcode 107177016
Refer to the procedures on this card to use the
features on your 8434 voice terminal. The features
here are listed in alphabetical order. In the spaces
provided, write the feature access codes for your
system. For more information about any of these
features, see your system manager or refer to the
DEFINITY® Generic 1 and Generic 3 and System 75
8434 Voice Terminal User’s Guide, 555-230-765.
USING THE SOFTKEYS
You can display any of the softkey features by
pressing [ Menu ]. If the feature you want to use is not
on the bottom line of the screen, press [ Next →→ ] or
[ ←← Prev ] until you see the feature you wish to access.
To use the feature, press the softkey below the feature
abbreviation. When the feature is active, an arrow
appears above the feature name. (However, if the
feature requires you to dial a telephone number or
extension, such as Call Forwarding, you will
temporarily see the digits you are dialing, rather than
the arrow, above the feature name.)
ABBREVIATED DIALING (AD)
To program or reprogram an AD button
1Pick up handset.
NOTE: For speakerphone users, press a call
appearance button or press [ Speaker ].
2Press softkey below Prog (if shown on the display)
or Press [ Program ]
or Dial AD Program access code .
3Press AD button to be programmed.
1

4
5
6
7
Dial outside number, extension, or feature access
code you want to store (up to 24 digits).
NOTE: You may be able to use the softkeys to add
special functions such as Pause, Mark, Wait, or
Suppress into the telephone numbers programmed
on the AD button.
Press [ #].
Repeat Steps 3 through 5 to program additional
buttons.
Hang up.
To place an AD call
1Pick up handset or press [ Speaker ].
2Press selected AD button.
To program or reprogram an outside number,
extension, or feature access code into a
personal list
1
2
3
4
5
6
7
8
Pick up handset.
NOTE: For speakerphone users, press a call
appearance button or press [ Speaker ].
Press softkey below Prog (if shown on the display)
or Press [ Program ]
or Dial AD Program access code .
Dial Personal List number (1, 2, or 3).
Dial list item (1, 2, 3...).
Dial number you want to store (up to 24 digits).
NOTE: You may also be able to use the softkeys
to add special functions such as Pause, Mark,
Wait, or Suppress into the programmed telephone
numbers.
Press [ #].
Repeat Steps 4 through 6 to program additional
items on the same list.
Hang up.
To place a call using an AD list button or
access code
1Press [ Pers List ] or [ Grp List ] or [ Sys List ]
or Dial appropriate AD List access code:
●List 1
2

●List 2
2
●List 3
Note: An [ Enhcd List ] may also be available.
Dial desired list item (1, 2, 3...).
AUTOMATIC CALLBACK
To automatically place another call to an extension
that was busy, or did not answer
1During call attempt, press softkey below AutCB
(if shown on the display)
or Press [ AutoCallBk ].
2
Hang up.
●You hear a 3-burst priority ring when both you
and the called extension are idle.
3Pick up handset to be connected to call.
To cancel Automatic Callback
1While on-hook, press softkey below AutCB again
or Press [ AutoCallBk ] again.
BRIDGING/MANUAL EXCLUSION
To answer a bridged call
1Press [ xxxxx ] of bridged call and lift handset
or press [ Speaker ].
NOTE: If your terminal has Ringing Appearance
Preference, just lift the handset or press [ Speaker ].
To prevent other bridged terminals from entering a
call (on a per call basis)
1Press the softkey below Excl while active on a call
or Press [ Excl xxxxx ] while connected to the call.
NOTE: Pressing the softkey below Excl or
pressing [ Excl xxxxx ] again reactivates bridging.
CALL COVERAGE/CONSULT
To answer a call for a coworker for whom you are
a coverage point
1Press [ xxxxx ] of incoming call when ring begins or
green light flashes.
3

To talk privately with a coworker after answering a
redirected call
1
2
3
4
Press [ Transfer ].
●Call is put on hold.
Press the softkey below Cnslt (if shown on
the display)
or Press [ Consult ]
or Dial coworker’s extension.
Discuss call, if appropriate.
If coworker is not available, press the fluttering
[ xxxxx ] to reconnect to the call
or Press [ Transfer ] again to send call to coworker
or Press [ Conf ] to make it a 3-party call.
CALL FORWARDING ALL CALLS
To temporarily redirect all calls to an extension or
outside number
1
2
3
Press softkey below CFrwd (if shown on the
display)
or Press [ Call Fwd ]
or Dial Call Forward access code .
Dial extension or number where calls will be sent.
Hang up.
To cancel Call Forwarding
1While on-hook, press softkey below CFrwd again
or Press [ Call Fwd ] again
or Dial Call Forward cancel code .
CALL PARK
To park a call at your extension (for retrieval at any
extension)
NOTE: Press the softkey below CPark (if shown on
the display) or press [ Call Park ] and hang up; otherwise
do this:
1Press [ Transfer ].
2Dial Call Park access code .
3Press [ Transfer ] again.
4Hang up.
4

To retrieve a parked call from any extension.
1Dial Answer Back access code .
2Dial extension where call is parked.
CALL PICKUP
To answer a call placed to a member of your
pickup group
1Press softkey below CPkUp (if shown on the
display)
or Press [ Call Pickup ]
or Dial Call Pickup access code .
CONFERENCE
To add another party to a call (for a total of up to
six parties)
1Press [ Conf ].
2Dial number of new party and wait for answer.
3Press [ Conf ] again.
4Repeat Steps 1 through 3 for additional conference
connections.
To add a call you have put on hold to another call
to which you are connected to
1
2
3
Press [ Conf ].
●You are given a new call appearance.
Press call appearance button of call on hold
(first call).
Press [ Conf ] again.
To drop the last party added to a conference call
1Press [ Drop ].
DIRECTORY (display feature)
To search directory for a name
1Press the softkey below Dir (if shown on the
display)
or Press [ Directory ].
5

2Key in name with dial pad [last name, comma
(use *), first name or initial].
3Press [ Next Msg ] for next directory name you wish
to see.
EXIT/NORMAL (display feature)
When you are ready to leave Display or Softkey
Mode and return to Normal (call-handling) Mode
1Press [ Exit ].
HOLD
To put a call on hold
1Press [ Hold ].
To answer a new call while active on another
1Press [ Hold ].
2Press call appearance button of incoming call.
To return to held call
1Press call appearance button of held call.
LAST NUMBER DIALED
To automatically redial the last number you dialed
1Press softkey below Last (if shown on the display)
or Press [ LastDialed ]
or Dial Last Number Dialed access code .
LEAVE WORD CALLING (LWC)
1
1
2
To leave a message after dialing an extension
Press softkey below LWC (if shown on the display)
or Press [ LWC ] before hanging up.
To leave a message without ringing an extension
Press softkey below LWC (if shown on the display)
or Press [ LWC ]
or Dial Leave Word Calling access code .
Dial extension.
6

To cancel a Leave Word Calling message
1Press softkey below CnLWC (if shown on the
display)
or Press [ Cancel LWC ]
or Dial Leave Word Calling cancel code .
2Dial extension.
PRIORITY CALLING
To place a priority call (3-burst ring)
1Press the softkey below PCall
(if shown on the display)
or Press [ Priority ]
or Dial Priority Calling access code .
2Dial extension and wait for party to answer.
RESET SPEAKERPHONE
To adjust the speakerphone to the surrounding
room acoustics
1While on-hook, press [ Shift ] and then press
[ Speaker ].
●You hear a series of tones.
SELECT RING (and RINGER VOLUME)
To select a personalized ring
1Press [ Shift ] and then press [ Hold ].
●Current ring pattern plays, and pattern number
is displayed.
2To cycle through all eight ring patterns,
continue to press (and then release) [ Hold ]
(or press [ Next →→ ] or [ ←← Prev ] ).
3When you hear the desired ring pattern,
press [ Shift ] again.
7

To adjust ringer volume if necessary
(speaker is not active)
1To raise the volume, press the right half of the
Volume control button labeled [ ∧∧ ];
to lower the volume, press the left half of the
Volume control button labeled [ ∨∨ ].
SEND ALL CALLS
To send all calls (except priority calls) immediately
to coverage
1While on-hook, press softkey below SAC
(if shown on the display)
or Press [ Send Calls ]
or Dial Send All Calls access code .
To cancel Send All Calls
1While on-hook, press softkey below SAC again
or Press [ Send Calls ] again
or Dial Send All Calls cancel code .
SPEAKERPHONE
NOTE: To use this feature, your voice terminal must
be set for the Speakerphone (speak and listen)
feature.
To place or answer a call without lifting the
handset, or to use speakerphone with any feature
1Press [ Speaker ].
2Place or answer call, or access selected feature.
3Adjust speakerphone volume if necessary:
●To raise the volume, press the right half of the
Volume control button labeled [ ∧∧ ];
to lower the volume, press the left half of the
Volume control button labeled [ ∨∨ ].
To prevent the other party from hearing you
1Press [ Mute ].
●Red Mute light goes on.
2Press [ Mute ] again to resume talking to party.
●Red Mute light goes off.
8

To change from speakerphone to handset
1Pick up handset and talk.
To change from handset to speakerphone
1Press [ Speaker ].
2Hang up handset.
To end a speakerphone call
1Press [ Speaker ] again to hang up.
STORED NUMBER (display feature)
To see number stored on an AD button
1Press the softkey below View (if shown on the
display)
or Press [ Stored ].
2Press selected AD button.
TEST
To test the lights and the display on your voice
terminal
1Press and hold down [ Test ].
●Green Test light goes on.
●Button lights go on in four separate groups,
and display fills in all segments.
2To end test, release [ Test ].
TIME/DATE (display feature)
To see date and time
1Press softkey below TmDay (if shown
on the display)
or Press [ Time/Date ].
9

TIMER (display feature)
To see elapsed time
1
2
To start timer, press [ Menu ] and then the softkey
below Timer (if shown on the display)
or Press [ Timer ].
To stop timer, press [ Menu ] and the softkey
below Timer
or Press [ Timer ] again.
TRANSFER
To send present call to another extension or
outside number
1
2
3
4
Press [ Transfer ].
Dial number where call is to be transferred.
Press [ Transfer ] again.
Hang up.
AT&T
Prepared by
AT&T GBCS Product Documentation
Development ©1994 AT&T
Middletown, NJ 07748-1976 All Rights Reserved
Issue 1, May 1994 Printed in USA
10