AT&T Partner MLS 34D User manual

AT&T
PARTNER® Plus/PARTNER II
Communications System
Quick Reference for Use with
MLS-Series Telephones

Copyright © 1994 AT&T
All Rights Reserved
Printed in U.S.A.
518-455-327
Issue 1
August 1994
MLS-34D, MLS-18D, MLS-12D, MLS-12, MLS-6, and PARTNER are registered
trademarks of AT&T.

Table of Contents
Telephone Buttons and Indicators
2
Ringing Patterns
4
Lights
4
Programming
5
Dial-Code Features
7
Using the Phone
11
Entering a Password 11
Entering an Account Code 11
Making a Call 11
Answering a Call 12
Transferring a Call 13
Putting a Call on Hold 14
Answering a Call Ringing at Another Extension 14
Making a Conference Call 15
Joining a Call 15
Making a Call to a Calling Group 16
Loudspeaker Paging 16
Simultaneous Paging 16
Forwarding a Call 17
Sending Calls to a Covering Extension 17
Sending Calls Immediately to Your Voice Mailbox 18
Personal Speed Dial Numbers
Back Cover
System Extensions
Back Cover
Help
If you have problems with your phone, contact your System Manager. If the
problem is not solved, in the continental U.S. please call our toll-free Helpline,
available 24 hours a day, at 1 800 628-2888.
Outside the continental U.S., contact your AT&T Representative or local
Authorized Dealer.
1

Telephone Buttons and Indicators
1
2
Display [MLS-34D,
®
MLS18D,
®
and MLS-12D
®
only]
When dialing, shows the number dialed, duration of call, and feature messages.
When receiving an intercom call, shows the number (and name if programmed)
of the extension calling. When in programming mode, displays programming
messages. When not using the phone, displays today’s date and time, or Caller
ID information (if available—on PARTNER II system only). (You can adjust the
display contrast on the MLS-18D; see “Volume Control Buttons” on page 3.)
Line/Pool*/Programmable Buttons
A line or pool can be assigned on any button with status lights. (The MLS-34D and
MLS-18D have status lights for all of these buttons; the MLS-12D and MLS-12
®
are
identical to the MLS-18D, except that they do not have lights for the 6 buttons
shown above the white line.) If a line or pool is assigned, press the button to make
and receive calls. You may have to enter an account code to get an outside line
(see page 7).
If no line or pool is assigned, you can program the button with one-touch dialing
features (no status lights are required for most features). Then you can press the
button to dial a number or use the feature. Dial-code features are listed on pages
7–10; programming instructions are on page 5.
(NOTE: The MLS-6
®
phone has 4
line/pool/programmable buttons. If all of the buttons are used for lines or pools, it
has no buttons left for dial-code features.)
* Pool buttons apply only to PARTNER II systems in Hybrid mode.
2

Telephone Buttons and Indicators
3
4
5
6
7
8
9
10
11
Intercom Buttons
Press either button to place an inside (intercom) call to another extension.
Volume Control Buttons
Press to decrease ( ▼ ) or increase ( ▲ ) the volume:
■ To adjust ringer volume, press while phone is idle and handset is on the phone.
■
To adjust speaker volume, press while listening through the speaker.
■
To adjust handset earpiece volume, press while listening to a call through the
handset
■ To adjust background music volume, press while listening to music through the
phone’s speaker.
To adjust the display brightness on an MLS-18D phone, when the phone is idle and
the handset is on the phone, press [
★ ]. Then press ▼ to decrease brightness or ▲
to increase brightness.
Speakerphone Operation
[MLS-34D, MLS-18D, MLS-12D, and MLS-12 only]
Press [
Spkr ] to dial and speak on your phone without lifting the handset. When you
press [
Spkr ], both the speaker and the microphone come on (indicated by the lights
next to the [
Spkr ] and [ Mic ] buttons). When the party on the other end answers, you
can speak without lifting the handset. (On the MLS-6, press to dial without lifting the
handset; when the party you are calling answers, lift the handset to speak.)
Mic (Microphone) Button
[MLS-34D, MLS-18D, MLS-12D, and MLS-12 only]
Press [
Mic ] to turn your microphone on and off. When the green light next to [ Mic ] is
on, the microphone is on. To answer calls without lifting the handset, leave the
microphone on (see “HFAI” below). On a speakerphone call, press [
Mic ] to mute
your voice.
HFAI (Hands-Free Answer on Intercom)
For more convenient speakerphone operation, leave the microphone on all the time
(press [
Mic ] when the phone is not in use). When you receive a voice-signaled call
(you hear a beep), the person calling can talk to you over your phone’s speaker;
simply begin speaking to have a hands-free, two-way conversation.
Message Indicator
Lights when someone signals you using Message Light On (see page 9) or if you
have a message in your voice mailbox. To turn off, dial [
Feature ] [ 1 ] [ 0 ] and your
extension number, or call the voice messaging system to retrieve then delete your
messages.
Feature Button
Press to program (page 5) or to use dial-code features (pages 7-10).
Conf (Conference) Button
Press to add other parties to your call (page 15).
Transfer Button
Press to pass a call to another extension (page 13).
Hold Button
Press to put a call on hold for later pickup (page 14).
3

Ringing Patterns
You can tell the type of call coming in by the way the phone rings:
An Outside Call will Ring...Ring...Ring...Ring...Ring...Ring...
An Intercom Call will Ring-BEEP...Ring-BEEP...Ring-BEEP...
A Transferred Call will Ring-BEEP-BEEP...Ring-BEEP-BEEP...
Lights
Red (top) light shows activity at another extension.
Green (bottom) light shows activity at your extension.
Steady on: Line or pool* is in use.
Off (off continuously): Line or pool* is idle, available for use.
Flash (long on, long off): Call is ringing on the line or in the pool*, or
another extension is calling you.
Alternating Red/Green Flash: (red on, green on, red on, green
on): Appears at all extensions in a conference or joined call.
Wink (long on, short off): Call is on hold (anyone with the line can retreive
the call).
Green Flutter (short on, short off): Call is on exclusive hold (only
extension that put the call on hold can retreive it), a transferred call is returning
to you, or you are being manually signaled by the extension. On PARTNER II
systems only, flutter also can mean Caller ID Inspect feature is on or you are
receiving a coverage call.
Red Broken Flutter (short on and off followed by long off): Fax
trouble.
* Pool buttons apply only to PARTNER II systems in Hybrid mode
4

Programming
To Program Buttons
Use programming to store dialing sequences on programmable buttons (see
diagram, page 2). Then simply touch the button to dial automatically.
1
2
3
4
Press [ Feature ] [ 0] [ 0] to enter programming mode.
Press a programmable button.
Press the buttons you normally press to dial another extension, to dial an
outside telephone number, or to use a system feature (see examples below).
NOTE: To store [ Intercom ] on a button, press the left [ Intercom ] button.
To program more buttons, or to change the programming, repeat Steps 2 and 3.
Press [ Feature ] [ 0] [ 0] to exit programming mode.
Examples:
Autodial another extension number
To ring extension 11 with one touch, program left [ Intercom ] [ 1] [ 1]; to voice
signal extension 11, program left [ Intercom ] [ ★ ] [ 1 ] [ 1 ] .
You can also use this button to:
■
■
■
■
Transfer calls to the extension with one touch.
See when the extension is in use (red steady light).
See when the extension is calling you (green flashing light).
See when a call you transferred to the extension is returning to you, the
extension is manually signaling you, or (on PARTNER II systems only) when
you are receiving a coverage call for the extension (green fluttering light).
Autodial an outside telephone number
To dial 555-5678 with one touch, program [ 5 ] [ 5 ] [ 5 ] [ 5 ] [ 6 ] [ 7 ] [ 8 ].
Any dial-code feature on pages 7–10
Program the dial code on a button. For example, to use Do Not Disturb with
one touch, program [ Feature ] [ 0] [ 1] on a button with lights. For some features,
you can also program an extension number or group number on the button, as
indicated in the descriptions on pages 7–10. For example, to use Call Pickup
for calls ringing at extension 12, program left [ Intercom ] [ 6] [ 1] [ 2] on a button.
5

Programming
To Program Personal Speed Dial Numbers
1
2
3
4
Press [ Feature ] [ 0] [ 0] to enter programming mode.
Press [ Feature ], then a two-digit Dial Code (80–99).
Enter the phone number. (An outside number can have up to 28 digits.)
To add more Speed Dial numbers, repeat Steps 2 and 3.
Press [ Feature ] [ 0] [ 0] to exit programming mode.
To change a number, follow Steps 1–4 but enter the new number in Step 3.
Special Dialing Functions
You can enter the following special functions in Speed Dial or Auto Dial numbers:
Function Button Display Description
Pause
[ Hold ]
P1.5-second pause
Recall
[ Spkr ]
RTimed switchhook flash
Stop
[ Mic ]
SStops dialing sequence until button
is pressed or code is dialed again
Touch-Tone Enable
[ Transfer ] TSends touch tones over a rotary line
6

Dial-Code Features
Feature
Description
To Use
Button
Account Code Entry
Lets you enter a code of up to 16
digits for an incoming or outgoing call.
You may have to enter an account
code to access an outside line.
Dial [
Feature ] [ 1 ] [ 2 ],
the account code,
then [ Feature ] [ 1 ] [ 2 ]
again
Press the
button*, dial the
account code, then
press the button
again
Background Music
Plays Music On Hold through the
speaker on your idle MLS-model
phone.
Call Coverage (PARTNER II only)
Redirects calls on owned line to
another extension for coverage. To
cancel, enter your extension as the
covering extension. Extension
numbers are optional on a button
(must be entered manually if not
stored).
Dial [ Feature ] [ 2 ] [ 0 ]
+ Your Extension
Number + Covering
Extension Number
Press the
button* + Your
Extension Number
(if not stored)
+ Covering
Extension Number
(if not stored)
Call Forwarding/Call Follow-Me
Forwards calls to another extension.
To cancel, enter your extension as
the destination. Unless Do Not
Disturb is on, phone beeps when a
call is forwarded. Extension numbers
are optional on a button (must be
entered manually if not stored).
(if not stored) +
Destination
Extension Number
(if not stored)
Call Pickup
Picks up a call ringing at a specific
extension. On a programmed button,
include extension number.
Dial [ Intercom ] [ 6 ]
+ Extension Number
Press the button
Caller ID Inspect (PARTNER II only)
Shows Caller ID information for
another line (without disconnecting a
current call or putting it on hold). If
a coverage call is ringing, shows the
number of the covered extension.
To use, program [ Feature ] [ 1] [ 7]on a
button with lights (green light flutters
when feature is on) .
To Use
Manually
Dial [ Feature ] [ 1 ] [ 9 ]
to turn on and off
Dial [ Feature ] [ 1 ] [ 1 ]
+ Your Extension
Number +
Destination
Extension Number
Not available
Press the
button* to turn on
and off
Press the
button* + Your
Extension Number
Press the button,
then press a line,
pool**, or intercom
button. Press the
button again to turn
off
* On a button with lights, light is on when feature is on.
** Pool buttons apply only to PARTNER II systems in Hybrid mode.
Feature must be programmed onto a button with lights (see pages 2 and 5).
Button with lights recommended (not required).
7

Dial-Code Features
Feature
To Use To Use
Description Manually Button
Caller ID Name Display
(Partner II only)
Switches between caller's phone
number and name (if available). To
use, program [ Feature ] [ 1] [ 6] on a
button with lights (button light is on
when name is selected).
Not available Press the button
to turn on and off
Conference Drop
Drops the last outside party added
Dial [ Feature ] [ 0 ] [ 6 ]
Press the button
to a conference call.
Direct Line Pickup—Active Line
Accesses a ringing, held, or active
call on a line that is not assigned to
your phone.
Dial [ Intercom ] [ 6 ] [ 8 ]
+ Line Number Press the button
+ Line Number
Direct Line Pickup—dle Line
Accesses an idle line that is not
Dial [ Intercom ] [ 8 ]
Press the button
assigned to your phone. + Line Number + Line Number
Do Not Disturb
Prevents your incoming calls from
ringing (use only if someone covers
your calls). To use, program [ Feature ]
[ 0] [ 1] on a button with lights.
Also provides "Send All Calls"
capability: when used with VMS
Cover, sends callers directly to your
voice mailbox; on PARTNER II only
when used with Call Coverage,
sends callers directly to the
covering extension.
Not available Press the button
to turn on and off
Exclusive Hold
Places a call on hold so other
extensions cannot retrieve it.
Dial [ Feature ] [ 0 ] [ 2 ]
Press the button
Group Calling—Ring/Page
Simultaneously rings or pages all
extensions in a Calling Group†, or
transfers a call to a Calling Group.
You are connected to the first group
extension that answers.
Ring:
Dial [ Intercom ][ 7 ] +
Group Number (1–4)
Page:
Dial [ Intercom ] [ ★ ] [ 7 ]
+ Group Number
(1–4)
Transfer:
Dial [ Transfer ] [ 7 ] +
Group Number (1–4)
Press the button
†
If programmed on a button, include the group number (see System Manager for group assignments).
Feature must be programmed onto a button with lights (see pages 2 and 5).
8

Dial-Code Features
Feature
Description To Use Manually To Use
Button
Group Hunting—Ring/Voice Signal
Rings, voice signals, or transfers a
call to the next available extension
in a Hunt Group.†
Ring:
Dial [ Intercom ] [ 7 ] [ 7 ]
+ Group Number
(1–7)
Voice Signal:
Dial [ Intercom ] [ ★ ] [ 7 ]
[ 7]+ Group Number
(1–6)
Transfer:
Dial [ Transfer ] [ 7 ] [ 7 ] +
Group Number (1–7)
Press the button
Group Pickup
Picks up a call ringing at any
extension in a Pickup Group.†
Dial [ Intercom ] [ 6 ] [ 6 ]
+ Group Number (1–4)
Last Number Redial
Redials the last outside number you
dialed.
Dial [ Feature ] [ 0 ] [ 5 ]
Press the button
Loudspeaker Paging
Connects you to the loudspeaker
paging system.
Dial [ Intercom ] [ 7 ] [ 0 ]
Manual Signaling—Ring/Voice Signal
When on-hook or on an outside line,
beeps an extension; when on
intercom, rings or voice signals.
Program [
Feature ] [ 1 ] [ 3 ] and the
extension on a button to ring, or
[ Feature ] [ ★ ] [ 1 ] [ 3 ] and the extension
to voice signal. On a button with lights,
lights show calling activity.
Not available
To beep:
Press the button
To ring or voice
signal:
Press [ Intercom ], then
press the button
To transfer:
Press [ Transfer ], then
press the button
Message Light On/Off
Turns phone’s message light on or
off. Extension number is optional on
a button (must be entered manually
if not stored).
On:
Dial [ Feature ] [ 0 ] [ 9 ]
+ Extension Number
Off:
Dial [ Feature ] [ 1 ] [ 0 ]
+ Extension Number
Press the button
Press the button
Press the button +
Extension Number
(if not stored)
† If programmed on a button, include the group number (see System Manager for group assignments).
Button with Iights recommended (not required).
9

Dial-Code Features
Feature
To Use To Use
Description Manually Button
Privacy
Prevents others from joining your
calls. To use, program [ Feature ] [ 0]
[ 7] on a button with lights.
Not available Press the button
to turn on and off
Recall
“Recalls” dial tone when you are on
Dial [ Feature ] [ 0 ] [ 3 ]
Press the button
a call, to access a PBX or Central
Office service.
Save Number Redial
Saves the last outside number you
dialed into memory (but not a
System Speed Dial number). Save
a number before you hang up; the
number stays in memory until a new
one is saved.
Dial [ Feature ] [ 0 ] [ 4 ]
before hanging up
to redial later, dial
[ Feature ] [ 0 ] [ 4 ] again
Press the button
before hanging up
to redial later, press
the button again
Simultaneous Paging
Connects you to the loudspeaker
Dial [ Intercom ] [ ★ ] [ 7 ]
Press the button
paging system and idle system
[ 0 ]
phones with speakers in Calling
Group 1.
Touch-Tone Enable
Sets to touch-tone dialing for the
rest of a call.
Dial [ Feature ] [ 0 ] [ 8 ] Press the button
VMS Cover
Turns voice mail coverage on and
off. To use, program [ Feature ] [ 1 ] [ 5 ]
on a button with lights.
Voice Interrupt on Busy Talk-Back
Lets you respond to a voice
interrupt on busy call. To use,
program [ Feature ] [ 1] [ 8] on a button
with lights.
Not available Press the button
to turn on and off
Voice Mail Messages
Dials the voice messaging system
to check messages.
Not available Press the button
to turn on and off
Dial [ Intercom ] [ 7 ] [ 7 ]
[ 7 ]
Press the button
Voice Mailbox Transfer
Transfers a cal directly to an
extension's voice mailbox, so a
caller can leave a message.
Dial [ Feature ] [ 1 ] [ 4 ]
+ Extension Number Press the button +
Extension Number
Feature must be programmed onto a button with lights (see pages 2 and 5).
10

Using the Phone
[ Hold ] + Password
Entering a Password
Before lifting the handset or pressing [ Spkr ], press [ Hold ]
and enter the four-digit password.
[ Feature ] [ 1 ] [ 2 ] +
Account Code +
[ Feature ] [ 1 ] [ 2 ]
Entering an Account Code
While off-hook, dial [ Feature ] [ 1 ] [ 2 ].
Enter an account code of up to 16 digits (manually or
using an Auto Dial button or Speed Dial number). See
your System Manager for a list of account codes.
Dial [ Feature ] [ 1 ] [ 2 ].
Outside:
[ Line ] or [ Pool ] +
Phone Number
or
[
Intercom ] [ 8 ] +
Line Number +
Phone Number
or
[
Intercom ] +
Pool Access Code
+ Phone Number
Inside—Ringing:
[
Intercom ] +
Extension Number
Making a Call
To call an outside party:
If a password is needed, enter it before step 1. Also, to get
outside dial tone, you may have to enter an account code
before step 2. If this applies to your phone, contact your
System Manager for instructions.
You can lift the handset or press [ Spkr ] before dialing.
If desired, either:
■Press an idle (not lit) line button. To dial on a line not
assigned to your phone, press [ Intercom ] [ 8] followed
by the line number.
■Press an idle (not lit) pool* button. To access lines in
pools not assigned to your phone, press [ Intercom ]
followed by the pool access code (880-883).
Dial telephone number.
To call another extension:
You can lift the handset or press [ Spkr ] before dialing.
1
1
2
3
1
2
1
2
Press an idle [ Intercom ] button.
You hear intercom dial tone, and the light next to the
[ Intercom ] button is steady green.
To ring the extension, dial the two-digit extension
number.
* Pool buttons apply only to PARTNER II systems in Hybrid mode.
11

Using the Phone
lnside—Voice-
Signaled:
[ Intercom ] + [ ★ ] +
Extension Number
■
■
■
To voice-signal a system phone at the extension, press
[ ★ ] plus the two-digit extension number:
If you hear one beep, you have reached an idle
system phone. You can speak after the beep. Your
voice is heard through the other extension’s speaker. If
the recipient is present, he or she can reply.
If you hear two beeps, you have reached a busy
system phone with Voice Interrupt On Busy assigned.
You can speak after the beeps. Be aware that the
third party to whom the recipient is speaking will
probably also hear the two beeps and the faint sound
of your voice. If the recipient has a Voice Interrupt On
Busy Talk-Back button, wait for a response.
If you hear ringing, you have reached an idle
standard, MLC-6, MDC 9000, or MDW 9000 phone,
or a busy system phone with Voice Interrupt on Busy
not assigned. Your call is not completed until
someone answers.
■
■
At Your Extension:
[ Line ] or [ Pool ]
[ Hold ] +
[ Line ] or [ Pool ]
Answering a Call
You can answer a call on any line or pool*
that is ringing, or select a specific line or
pool if more than one is ringing:
When the telephone is ringing, lift the handset.
To answer a call on a specific line or in a specific pool,
press the button for the line or pool you want to answer,
then lift the handset.
If you are already on a call:
Press [ Hold ] to put the first call on hold.
Press the line or pool button next to the flashing light to
pick up the new call.
To answer a voice-signaled call (your phone
beeps):
If the microphone is on, begin speaking (if not, press
[ Mic ] or lift handset).
To respond to a voice interrupt on busy call
(you hear two beeps through your phone's
handset):
Press the Voice Interrupt On Busy Talk-Back button,
begin speaking, then press the button again.
1
2
1
1
* Pool buttons apply only to PARTNER II systems in Hybrid mode.
12

Using the Phone
Transferring a Call
To pass a call to another extension:
[ Transfer ] +
While active on the call, press [ Transfer ].
Extension Number
The call is put on hold and you hear intercom dial tone.
or
[ 7 ] [ 7 ] + Hunt Group
Dial the extension number, [ 7] [ 7] and a Hunt Group
Number (1–7),
number (1–7), or [ 7] and a Calling Group number (1–4)*.
or
When someone answers, announce the call, then hang up.
[ 7 ] + Calling Group
If no one answers or the call is refused, press the line or
Number (1–4)
pool† button next to the winking green light to reconnect
to the caller.
To make a voice-signaled transfer:
While active on the call, press [ Transfer ].
[ Transfer ] + [ ★ ] +
The call is put on hold and you hear intercom dial tone.
Extension Number
Dial [ ★] and the two-digit extension number:
1
2
3
1
2
■
■
■
If you hear one beep, you have reached an idle
system phone. You can speak after the beep.
Your voice is heard through the other extension’s
speaker. If the call is accepted, hang up. If no one
answers or the call is refused, press the line or pool
button nexl to the winking green light to reconnect to
the caller.
If you hear two beeps, you have reached a busy
system phone with Voice Interrupt On Busy assigned.
You can speak after the beeps. Be aware that the
third party to whom the recipient is speaking will
probably also hear the two beeps and the faint sound
of your voice.
Your voice is heard through the recipient’s handset or
speaker. If the recipient has a Voice Interrupt On
Busy Talk-Back button, wait for a response. To
complete the transfer, hang up. If the call is refused,
press the line or pool button next to the winking green
light to reconnect to the caller.
If you hear ringing, you have reached an idle standard,
MLC-6, MDC 9000, or MDW 9000 phone, or a busy
system phone with Voice Interrupt on Busy not assigned.
When someone answers, announce the call, then hang
up. If no one answers or the call is refused, press the
line or pool button next to the winking green light to
reconnect the caller.
* See your System Manager for group assignments.
† Pool buttons apply only to PARTNER II systems in Hybrid mode.
13

Using the Phone
Hold:
[ Hold ]
Exclusive Hold:
[ Feature ] [ 0 ] [ 2 ]
To Pick Up:
[
Intercom ] or
[ Line ] or [ Pool ]
At a specific
extension:
[
Intercom ] [ 6 ] +
Extension Number
or
At any extension:
[ Intercom ] [ 6 ] [ 8 ] +
Line Number
At any extension in
a Pickup Group:
[ Intercom ] [ 6 ] [ 6 ] +
Group Number (1–4)
Putting a Call on Hold
To hold so anyone with the line can retreive it:
Press [ Hold ].
The green light next to the button begins to wink.
To hold so only you can retreive it (Exclusive
Hold):
Press [ Feature ] [ 0 ] [ 2 ].
The green light next to the button begins to flutter.
To retreive a held call:
Press the intercom, line, or pool* button next to the
winking or fluttering light.
Lift handset.
Answering a Call Ringing at Another
Extension
1
1
1
2
1
2
3
1
2
3
To answer a call ringing at any other extension:
Press [ Intercom ].
Lift handset.
Dial [ 6] plus the number of the ringing extension (or if
you know which line is ringing—but not the specific
extension—dial [ 6] [ 8] plus the two-digit line number).
To answer a call ringing at any extension in a
Pickup Group
†
:
Press [ Intercom ].
Lift handset.
Dial [ 6] [ 6] plus the group number (1–4).
* Pool buttons apply only to PARTNER II systems in Hybrid mode.
† See your System Manager for group assignments.
14

Using the Phone
Making a Conference Call
To add parties to a call (max. 4 parties plus
you):
Telephone or
1
Extension Number +
[ Conf ] + [ Line ] or
[
Pool ] or [ Intercom ] +
2
Telephone or
3
4
5
1
1
2
Extension Number
+ [
Conf ]
Call the first party (can use Speed Dial or Auto Dial
buttons).
After the first party answers, press [ Conf ].
Press an idle line or pool* button and call the second
party (or press [ Intercom ] and extension number to add an
inside party).
After the second party answers, press [ Conf ] again; you
are connected with both parties.
The lights at all extensions in the conference flash red
and green.
To add others, repeat steps 2–4.
To drop the last outside party added to the call:
To Drop:
Press [ Feature ] [ 0] [ 6].
[ Feature ] [ 0 ] [ 6 ]
NOTE: You cannot add more than 2 outside parties, transfer
a conference call, join a conference call, or drop the first-
added party.
Joining a Call
To connect yourself to an outside call being
[ Line ]
conducted at another extension:
or Press the line button next to the steady red light or dial
[ Intercom ] [ 6 ] [ 8 ]
[ Intercom ] [ 6] [ 8] and the two-digit line number.
+ Line Number
Lift handset.
NOTE: You cannot join an inside call, a conference call, or
a call at an extension with Privacy turned on. You cannot
join calls using pool buttons.
* Pool buttons apply only to PARTNER II systems in Hybrid mode.
15

Using the Phone
Making a Call to a Calling Group
To call everyone in a Calling Group*:
Ringing Call:
1
[ Intercom ] [ 7 ] +
Group Number (1–4)
2
3
Paging Call:
[ Intercom ] [ ★ ] [ 7 ] +
1
2
3
[ Intercom ] [ ★ ] [ 7 ] [ 0 ]
1
2
3
Group Number (1–4)
Press [ Intercom ].
Lift handset.
Dial [ 7] and a group number (1–4) to ring the group, or
dial [ ★] [ 7] plus a group number to page those in the
group who have idle system phones with speakers.
You are connected to the first extension to answer.
Loudspeaker Paging
To make an announcement over the loud-
speaker paging system (if one is connected
to your system):
[ Intercom ] [ 7 ] [ 0 ]
Press [ Intercom ].
Lift handset.
Dial [ 7] [ 0], then follow the instructions for your
loudspeaker paging system to make your announcement.
Simultaneous Paging
To make an announcement over the loud-
speaker paging system and all idle system
phones with speakers in Calling Group 1:
Press [ Intercom ].
Lift handset.
Dial [ ★ ] [ 7 ] [ 0 ], then follow the instructions for your
loudspeaker paging system to make your announcement.
If someone answers the simultaneous page, the page
becomes an intercom call.
* See your System Manager for group assignments.
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Using the Phone
Forwarding a Call
To forward intercom, outside, and transferred
calls:
[ Feature ] [ 1 ] [ 1 ]
Press [ Feature ] [ 1 ] [ 1 ].
+ Your Extension
Number +
Dial your extension number.
Destination
Dial the destination extension number.
Extension Number
Your phone beeps once each time a call is forwarded
from your extension.
To cancel Call Forwarding, follow Steps 1-3 above, but
enter your own extension number as the destination
extension in Step 3.
Sending Calls to a Covering Extension
On PARTNER II systems only, you may be
able to send intercom and transferred calls
and outside calls on lines assigned owner-
[ Feature ] [ 2 ] [ 0 ]
ship to another extension for coverage*:
1
2
3
+ Your Extension
Number + Covering
1
Extension Number
2
3
4
Press [ Feature ] [ 2 ] [ 0 ].
Dial your extension number.
Dial the covering extension number.
Calls are routed to the covering extension after the Call
Coverage Ring interval set for your system.
If you want to bypass the Call Coverage Ring interval
and send calls to the covering extension as soon as they
start to ring, press the Do Not Disturb button.
If you have a voice messaging system and VMS Cover
is activated, calls that are not answered at the covering
extension go to your voice mailbox.
To cancel Call Coverage, follow Steps 1-3 above, but enter
your own extension number as the covering extension in
step 3.
* Ask your System Manager if you can use this feature.
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Using the Phone
Sending Calls Immediately to Your
Voice Mailbox
If you have a voice messaging system and VMS Cover is
activated, calls are sent to your voice mailbox after the
VMS Cover Ring interval set for your system. If you want to
bypass the VMS Cover Ring interval and send calls to your
mailbox as soon as they start to ring, press the Do Not
Disturb button while VMS Cover is on.
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