AT&T A50 User manual

A50
5G Mobile Hotspot
User Manual
Model Number: RG2102
NOTE: All pictures and drawings shown in this document are for
illustration purpose only. Actual product may vary due to product
variant and enhancement.

Contents
GettingStarted...............................................................................................................................................................1
Overview......................................................................................................................................................................................................2
System Requirements ................................................................................................................................................................ 2
Components................................................................................................................................................................................................3
DeviceDisplay...........................................................................................................................................................................................4
BatteryManagement.............................................................................................................................................................................5
UsingYourA50MobileHotspot................................................................................................................................6
AccessingtheNetwork..........................................................................................................................................................................7
UsingYourA50fortheFirstTime...................................................................................................................................................7
System Requirements ................................................................................................................................................................ 7
Installing the SIM Card .............................................................................................................................................................. 7
Charging the Battery .................................................................................................................................................................. 8
ConnectingtoYourA50........................................................................................................................................................................8
Wi-Fi Name (SSID) and Password ........................................................................................................................................ 8
Connecting to the Internet ....................................................................................................................................................... 8
UsingYourA50afterSetupisComplete........................................................................................................................................9
Mobile Hotspot to share connections ................................................................................................................................. 9
Wi-Fi and Web Admin Page Security .................................................................................................................................. 9
UpdatingYourA50software..............................................................................................................................................................9
A50Settings..................................................................................................................................................................10
ManagingYourMobileHotspot......................................................................................................................................................11
Access the A50 Mobile Hotspot WebAdmin home page ........................................................................................ 11
WebAdminHome..................................................................................................................................................................................12
Home...........................................................................................................................................................................................................12
Messages....................................................................................................................................................................................................13
Settings.......................................................................................................................................................................................................13
Wi-Fi ................................................................................................................................................................................................ 13
Mobile Network .......................................................................................................................................................................... 17
Device .............................................................................................................................................................................................. 20
Advanced Router ....................................................................................................................................................................... 23
About...........................................................................................................................................................................................................27
Support.......................................................................................................................................................................................................28
Troubleshooting.........................................................................................................................................................29
Overview....................................................................................................................................................................................................30
FirstSteps..................................................................................................................................................................................................30
CommonProblemsandSolutions...................................................................................................................................................30
RegulatoryInformation............................................................................................................................................32

RegulatoryStatements.......................................................................................................................................................................33
FCC Equipment Authorization ID: XHG-RG2102 ......................................................................................................... 33
Body-Worn Operation ............................................................................................................................................................. 33
SafetyHazards........................................................................................................................................................................................34
Glossary.........................................................................................................................................................................36
Glossary......................................................................................................................................................................................................37


1
GettingStarted
Overview
Components
Device Display
Battery Management

2
Overview
Thank you for choosing A50 (model number: RG2102), 5G Mobile Hotspot!
Having A50 at your fingertips will allow you to access the latest 5G and LTE networks for faster
uploads and downloads. You can also connect up to 20 Wi-Fi capable devices to the Internet at
once - laptops, tablets, eReaders, Smartphones and more.
SystemRequirements
 Compatible with all IEEE802.11b/g/n/ac/ax Wi-Fi enabled devices.
 Works with the latest versions of most browsers*.
* It is recommended to use the latest versions of Internet browsers. Outdated versions may not be
compatible with the A50 Web Admin Home Page, http://mobile.hotspot


3
Components
1. Power Button – Turn on/off the device.
Button Operation
Operations
A
ctions
Turn On Press and hold the button until the display turns on.
Turn Off Press and hold the button until Power-Off animation appears.
Display
Wake-Up
When the display is off, the first quick press of the button wakes
up the display.
2. Display – Provides general information of the device status and device setting menu.
3. Power Indicator Light – White light blinks while the device is powered on.
4. Navigation Buttons – Left, Right arrows and Enter button to navigate the device menu.

5. USB Port – Type C USB port. Connect the USB cable here to charge the device battery.
6. Air Vent Holes – Ventilation holes to cool down the device while in use.
7. Battery Cover – The battery pack can be removed by opening the battery cover.
8. Battery Cover Notch – Lift the notch to open the battery cover.


4
DeviceDisplay
Status Icon Bar
Icons Status
Shows network signal strength.
Shows network type the device is connected to.
 RAppears when the device is roaming on another network.
Shows the number of connected devices on the Wi-Fi network.
Shows SIM status (no SIM found, SIM PIN locked, SIM error)
Appears when the USB port is tethering data.
Appears when the USB port is connected to an Ethernet
adapter.
 Shows the battery status.
Wi-Fi Networks / Web Admin Information Display: Displays Main and Guest Wi-Fi Network
SSIDs and Password / Web Admin Page URL.
Notification Display: Displays notification and alert messages as available.
Device Menu: Use the navigation buttons to navigate through the device
menu icons to see device information or to change device settings.
Displays Wi-Fi network information.
(1~20)

5
Displays connected device information.
Displays data usage information.
Change device settings.
Displays device information.
BatteryManagement
Your A50 is equipped with a replaceable and rechargeable battery. It works from its charged
battery alone or plugged into a power source.
Note: Please do not attempt to open or disassemble your mobile hotspot and the battery pack.
Doing so may cause damage that voids your warranty.
Charge the battery with the charger provided together with your mobile hotspot. While the
battery is charging, the battery charging icon displays.
IMPORTANT! Please use only the approved charger to charge your mobile hotspot. Improper
handling of the charging port, as well as the use of an incompatible charger may cause damage
to your device and void the warranty.

6

UsingYourA50MobileHotspot
Accessing the Network
Using Your A50 for the First Time
Connecting to Your A50
Using Your A50 After Setup is Complete


7
AccessingtheNetwork
Work effectively outside the home or office with the reliable broadband speed that the 5G and
LTE service provide. You can connect to the internet wirelessly at speed fast enough to keep up
to date on all your email correspondence, to download attachments, and to access your
corporate intranet and many more.
UsingYourA50fortheFirstTime
SystemRequirements
Your computer, tablet, or other wireless devices need Wi-Fi capability and necessary software
such as Internet browsers, email client. Your A50 is compatible with most major operating
systems and the latest versions of browsers.
InstallingtheSIMCard
Your SIM (Subscriber Identity Module) card is a small rectangular plastic card that stores
important information about your wireless service. If not already inserted, follow the instructions
below to install your SIM card.
1. Remove the battery cover by lifting the notch on the cover, then take the battery out.
2. Slide your SIM card into the SIM card slot all the way with Wireless Carrier logo facing up.
3. Properly install the battery and put the battery cover back on.
IMPORTANT! Do not bend or scratch your SIM card. Avoid exposing your SIM card to static
electricity, water, or dirt. Whenever you insert or remove the SIM card, ensure your A50 is
powered off and is not connected to any power source. Never use tools, knives, keys, or any type
of object to force the door open or to remove the SIM card.

8
ChargingtheBattery
Before using your mobile hotspot, ensure that the battery is fully charged. Be sure to use the
charger that came with your device.
NOTE: Your A50 is equipped with a replaceable rechargeable battery. When handling the battery
or SIM card, please make sure the device is not connected to any power sources. Do not use any
tools, sharp objects or any utensils when dealing with the battery. Doing so may cause damage
that voids your warranty.
 It normally takes 3~5 hours, depending on your power sources and device status to fully
charge the battery.
 The battery discharges faster as more devices connect to your mobile hotspot.
 Battery life depends on the network, signal strength, temperature, features, and active
connection time.
 When charging, keep your device near room temperature.
 Never leave the A50 in an unattended vehicle due to uncontrolled temperatures that may
be outside the desired temperatures for your device.
 It is normal for batteries to gradually wear down and require longer charging time.

ConnectingtoYourA50
Wi‐FiName(SSID)andPassword
Main and Guest Wi-Fi Names and Passwords display on the device main screen.
ConnectingtotheInternet
1 Open the Wi-Fi application or controls on your laptop or Wi-Fi capable device that you want
to connect to your A50. Then find your A50’s Wi-Fi name.
2 Click Connect and enter the Password when prompted.

9
UsingYourA50afterSetupisComplete
MobileHotspottoshareconnections
Your A50 is a wireless mobile hotspot creating Wi-Fi local networks that allow up to 20 Wi-Fi
connections to the Wi-Fi capable devices around it.
Wi‐FiandWebAdminPageSecurity
Your A50 comes from the factory with security turned on. The default Web Admin home page
password is ‘admin’.
You can create your own Web Admin home page password by signing in the Web Admin
home page. After you create your own Web Admin home password, you will be required to use
the new password to sign in the Web Admin home page.
NOTE: When you sign in the Web Admin home page for the first time using the default password
‘admin’, it will guide you to change the password immediately.
To change your Web Admin home page password:
1 Connect your Wi-Fi capable device to your A50.
2 Open an internet browser and open page http://mobile.hotspot
3 Click Settings > Device > Web Interface.
UpdatingYourA50software
New software is updated automatically in the following scenarios.
1) When a new update is available, your device will download it in the background and wait
to be applied on the next power off. When you power off the device, it will be updated
automatically before it goes off.
2) The device must have at least 20% battery to apply an update.
3) If the device continues powered on, it will apply the update between the hours of 2-4am
next day automatically and restarts.

10
A50Settings
Managing Your Mobile Hotspot
Web Admin Home
Messages
Settings
About
Support

11
ManagingYourMobileHotspot
AccesstheA50MobileHotspotWebAdminhomepage
You can access your Mobile Hotspot device information and setting pages from your internet
browser.
Access A50 Mobile Hotspot Web Admin home page.
1 Connect your Wi-Fi capable device to your A50.
2 Open a web browser on your connected device and open the Web Admin home page,
http://mobile.hotspot
Click Log in and enter the password.
NOTE: The default password is 'admin'. On your first login, you will be directed to change
the password.

12
WebAdminHome
The Web Admin home page allows you to quickly access all menu options for your A50.
 Home
 Messages
 Settings
 About
 Support
Home
Home menu shows network connection status and data usage information.
 Disconnect: Click Disconnect to disconnect the Internet. If Auto Connection is set ON,
this button is inactive.
 Reset: Reset data usage meter.

13
Messages
Messages page displays SMS messages sent to your device by your service provider.
Click on the message to see the full message content.
The green dots on the trash bin icon tell you the message is new and not been read.
To delete a selected message, click the trash bin icon.
To delete all messages, click Delete All button.
Settings
The Settings page has the following menu options.
 Wi-Fi
 Mobile Network
 Device
 Advanced Router
Wi‐Fi
The Wi-Fi menu contains the following options:
‐ Basic: You can change basic Wi-Fi network settings.

14
- Multi SSID: Select ON if you like to set up a separate guest Wi-Fi network.
- Guest Wi-Fi: If Multi SSID is ON, Guest Wi-Fi menu appears. You can change Guest
Wi-Fi settings.
- Multi SSID Isolation: If ON is selected, it prevents your devices from communicating
across the Main and Guest Wi-Fi networks.
- Enable Guest Mode: If the box is checked, users on the Guest Wi-Fi is not allowed to
access the Web Admin home page, http://mobile.hotspot.
- Wi-Fi Name: Wi-Fi Service Set Identifier (SSID).
- Wi-Fi Password: The password needs to be at least 8 characters long.
- Wi-Fi Band: Select 2.4GHz or 5GHz band of Wi-Fi spectrum.

15
- Privacy Separator: If ON is selected, your devices on the same Wi-Fi Name cannot
make Local Area Network communication.
NOTE: if you connect WLAN printer to your A50, Privacy Separator should be OFF
for your connected devices to send files to the printer.
- SSID Stealth: If ON is selected, the Wi-Fi name will not be broadcasted. You need to
manually enter the Wi-Fi name to connect.
- Authentication Method: Wi-Fi authentication method can be selected.
Mode Description
WPA3 WPA3 is the latest, updated implementation of WPA2
WPA2/WPA3 Apply both the WPA2 and WPA3 scheme.
WPA/WPA2-PSK Apply both the WPA-PSK and WPA2-PSK scheme.
WPA2-PSK
WPA-PSK is the securer version of WPA with
implementation of the 802.11i standard.
OPEN
Authentication and encryption will not be performed.
There are risks that private info will be intercepted or
network will be used by unauthorized individuals.
- Encryption Method: Select an encryption method from the drop-down list.
- Display Wi-Fi Name and Password: Select OFF to remove the Wi-Fi Name and
Password display on your A50 device main screen.
- Maximum Connections: Choose the maximum number of the devices which connect
to your mobile hotspot simultaneously.
- Wi-Fi Settings Reset: Click the Reset button to reset all Wi-Fi settings to the factory
default.
‐ Advanced
These advanced settings should only be changed for specific circumstances. Changes to
the advanced settings could result in loss of Wi-Fi connection to your devices. Consult your
devices’ user manuals for Wi-Fi specifications.

16
- 802.11 Mode: Select 802.11 mode from the drop-down list.
- Wi-Fi Channel: Select a Wi-Fi channel from the drop-down list.
- Inactive time: if there is no Wi-Fi connection for inactive time set here, the device
goes to sleep mode to save battery power.
NOTE: Default Inactive Time is 10 minutes. If there is no Wi-Fi connection to your A50 for
more than 10 minutes, it goes to sleep mode. It is required to press the power button or
enter button gently once to wake up your A50 to resume.
‐ Connected Devices
The Connected Devices menu contains the following options:
- Main Wi-Fi Devices – The hostname of the connected device as set on the
connected device.
- MAC Address – The MAC address is a unique identifier for this connected device.

17
To Edit a Connected Device name:
1. Click on the Edit.
2. Update the name of the device and click OK.
To block connection:
1. Press Block on the device you want to block connection.
2. The device blocked will be listed on the Blocked Devices. The blocked devices will not
be allowed to connect to your A50.
3. To unblock the device, press Unblock.
MobileNetwork
Mobile Network menu help you to manage your mobile network settings.
‐ Mobile Settings
‐ Cellular Data: Selecting OFF disconnects all radio connection to the network.
‐ Auto Connect: Select ON to make your device automatically connects to the network
when it is powered on. If OFF is selected, you need to login the Web Admin home page
to connect to the network manually every time you power on your mobile hotspot.
‐ Connection Mode: Shows network type your mobile hotspot is configured to connect to.
‐ Connection Type: Select connection type between your host devices and A50.
‐ Time of Day Access: You can set the time windows per day allowing data connection.
Once set, your mobile hotspot will not allow data connection beside the time windows.