AT&T AT&T Wireless Home Phone Base User manual

Quick Start
Wireless Home Phone and Internet
AT&T Home Base™ AT&T Home Bas
e
Activating Your GoPhone Account
If
y
ou need to activate
y
our service, choose an activation
m
e
th
od
be
l
o
w.
Online Activation
Get a new
p
hone number
•Go to att.com/
g
oWirelessHome and click “Activate Now
”
(
If
y
ou have trouble activatin
g
y
our account online or don’t
have access to the internet, follow the steps below for Other
A
ctivation Method.
)
Other Activation Method
Keep your existin
g
phone number
•Call 866-975-0050 from another phone to activate
y
our account.
Transferrin
g
a Phone Number from Your Prior Provide
r
Transferrin
g
a phone number can take about four da
y
s, so
y
ou
should keep a phone plugged into your wall jack to
r
e
c
eive calls
o
n
y
our old service (includin
g
911) until
y
our transfer completes.
H
owever,
y
ou can m
a
k
e
calls immediatel
y
usin
g
y
our AT&T Home
Base device. Check transfer status at
a
tt.com/port
.
NOTE: If you do not add money to your account within 26 days of
activation, your account with be cancelled.
Add Money
Once active, please be sure to add enough money to
cover the plan you have chosen plus any packages
you wish to purchase.
Conveniently add money in the followin
g
ways –
• Go online at att.com/myatt to add money or set up Auto Refill
usin
g
a credit or debit card
•
D
i
a
l
6
11 t
o
r
e
fill with
a
c
r
ed
it
o
r
deb
it
ca
r
d
•
P
urchase a GoPhone Re
f
ill Card at an AT&T retail store or any o
f
the 200,000+ AT&T authorized retail locations
Packa
g
es are
g
ood for 30 da
y
s, as lon
g
as
y
our account balance is not expired. Rate
plan must be active in order to purchase or renew a packa
g
e. Standard rates appl
y
if
packa
g
e is not renewed after 30 da
y
s
.
After activation and adding money,
you can choose to add a package by
going to att.com/myatt, or dialing 611.
Manage Your GoPhone Account
Check your Data Balance:
•
C
heck
y
our data balance an
y
time at att.com/m
y
att or dial 611 or
800
.
90
1.
98
7
8
.
Manage your account online at att.com/myatt to:
•
R
efill your account
•
S
et up convenient Auto Re
f
il
l
•
C
hange your plan
•
R
eview account activity and details of your pla
n
•
C
heck your balance and expiration date
•
C
han
g
e
y
our password and mor
e
Manage your account right from your phone
•
D
ial 611 and follow the instructions to mana
g
e
y
our account
.
AT&T Home Base Manager
To customize
y
our device or view important messa
g
es about
y
our
device and data usa
g
e, use the AT&T Home Base Mana
g
er
.
On any device connected to the AT&T Home Base, enter
http://att.homebase directl
y
into
y
our browser address field
a
nd use “attadmin” as
y
our lo
g
in.
International
Long Distance Package Data Package
Ca
ll
s to over 50 countries
in
c
l
udes
m
ob
il
e
&
l
a
n
d
lin
es
to
Mexico
,
Cana
d
a
,
C
h
ina & In
d
ia.
V
i
s
i
t att.com/goW
i
relessHom
e
Add extra data i
f
you need it.
1000 Minutes $15
1 GB Data $10
NOTE: The information light will blink green
when you have a message.

STEP 1: Set Up Your Device STEP 2: Connect the Device to a Phone
T
h
e
AT
&
T H
o
m
e
B
ase
uses
th
e
AT
&
T
ce
ll
u
l
a
r n
e
tw
o
rk
a
n
d
D
O
E
S
N
O
T
u
se
y
our home phone wall
j
acks.
Your device should be located:
•W
h
ere
y
ou
h
ave a
stron
g
si
g
nal from a
ce
ll
tower, t
y
pica
lly
nea
r
a
win
do
w
o
r
ou
t
s
i
de
w
all
.
S
i
g
na
l
stren
g
t
h
ma
y
var
y
in different part
s
of
y
our home
.
•Near an e
l
ectrica
l
wa
ll
out
l
et.
•In t
h
e
g
enera
l
area w
h
ere
y
ou
’ll
b
e usin
g
y
our
h
ome p
h
one,
computer, or Wi-Fi ena
bl
e
d
d
evices
.
Install the Back-up Battery
1. Remove the bottom o
f
the device by pushing the entire
cover in the direction o
f
the arrow.
2. Insert t
h
e
b
ac
k
-up
b
atter
y
.
3. Replace the cover.
A
BTurn on Your Device
1. P
l
u
g
t
h
e power cor
d
into an e
l
ectrica
l
wa
ll
out
l
et.
2. Connect the other end of the
p
ower cord into the Power
I
nput port on the back of
y
our AT&T Home Base.
3. Press and hold down the round On
/
Off button for 3 full
s
econ
d
s unti
l
t
h
e power
l
i
gh
t sta
y
s stea
dy
g
reen.
O
n
/
O
ff
Hold 3 seconds
CCheck the Wireless Signal
w
h
i
l
e
y
our
d
evice connects to t
h
e ce
ll
u
l
ar networ
k
.
C
on
f
irm si
g
nal stren
g
th li
g
ht is
g
reen
f
or optimal per
f
ormance.
Yellow indicates a moderate si
g
nal and ma
y
be su
ff
icient.
NOTE: If you do not see a green light, you may want to
choose another location in your home, such as near a
window or outside wall.
Si
gna
l
S
trengt
h
AUnplug Your Phone from the Wall Jack
T
he AT&T Home Base is not used with your home phone
w
all jack.
NOTE: If you have a cordless phone, keep it plugged into a
power outlet.
BConnect Your Phone to the Device
Plug your phone into the “Phone 1” port on the AT&T
Home Base, using your existing phone cable or the included
p
hone cable.
NOTE: Do not plug the device into your home phone
wall jack.
CPlace a Test Call
Place a test call from
y
our connected home phone. Make sure
to
d
ia
l
t
h
e 10-
d
i
g
it p
h
one num
b
er, inc
l
u
d
in
g
area co
d
e
.
For
b
est resu
l
ts, p
l
ace t
h
e cor
dl
ess p
h
one
b
ase at
l
east 12
i
n
c
h
es
fr
o
m th
e
AT
&
T H
o
m
e
B
ase
.
Email Setup (Optional)
T
o set up a
f
ree AT&T email account, go to att.net/signup and select
S
t
a
rt Now
.
Set up Voicemail and Additional Phones
•Voicemail is included with your service. Dial “1” to set up and
a
ccess. If using an answering machine, set it to fewer than 5 rings.
•To p
l
ace p
h
ones t
h
rou
gh
out
y
our
h
ome, use a cor
dl
ess p
h
one
s
y
stem wit
h
mu
l
tip
l
e
h
an
d
sets. Wa
ll
j
ac
k
s are not use
d
wit
h
t
h
e
AT
&
T H
o
m
e
B
ase
.

GO
P PD T
09
14 7
050
E
STEP 3: Connect to the Internet
ASelect Your Internet Connection
To Connect via Wi-Fi:
1. Open the Wi-Fi network mana
g
er on
y
our computer
o
r Wi-Fi
e
n
ab
l
ed
de
vi
ce.
2
. Find and select the AT
&
T Home Base Wi-F
i
network name
(
SSID
)
(
e.g., ATT-HOMEBASE-XXXX
).
To Connect via Ethernet:
Use an Ethernet cable (not included) to connect your
c
omputer or ot
h
er
d
evice to t
h
e Et
h
ernet port on t
h
e
b
ac
k
o
f your AT&T Home Base. Go to
a
tt.net
(
or your favorite
w
ebsite
)
to confirm your Internet connection. Skip Steps
3
B
a
n
d
3C
.
-Fi Networks
Wi-Fi Networks
ATT-HOMEBASE-XXXX
Other Network
Guest Wi-Fi
Free Public Wi-Fi
BEnter Wi-Fi Network Password
W
hen prompted, enter the Wi-Fi password found on the
bo
tt
o
m
o
f th
e
AT
&
T H
o
m
e
B
ase.
CConfirm Internet Connection
Go to att.net
(
or your favorite website
)
to confirm your
I
nt
e
rn
e
t
co
nn
ec
ti
o
n.
W
hen
y
our device is transmittin
g
to and from the Internet,
the Wi-Fi li
g
ht will flicker
g
reen
.
Use the following information to connect to the Internet:
Network Name: ATT- HOMEBASE-XXXX
Password: XXXXXXXX
Wi-Fi Access
Helpful service information:
The light will blink green when you have an important
message from AT&T about your service plan.
On any device connected to the AT&T Home Base, go to:
URL: http://att.homebase
Login: attadmin
GoPhone Wireless Home Phone & Internet service
(
“WHPI”
)
is a Commercial
M
obile Radio Service and a mobile broadband internet access service. It is
mo
b
i
l
e an
d
may
b
e use
d
in t
h
e U.S. wit
h
h
ome p
h
one e
q
uipment, computers,
an
d
ot
h
er Wi-Fi compati
bl
e
d
evices. For emergency ca
ll
s, provi
d
e your a
dd
ress
t
o the 911 operator. Home Base has a backup batter
y
to operate durin
g
a power outage. However, a landline phone requiring separate power (for
example, a cordless phone) connected to Home Base will not make or receive
q
calls
(
including 911
)
during a power outage. Landline home phone e
q
uipment
and Internet-ca
p
able devices not included. Provides voice and wireless data
s
ervice. Not compatible with wireless messa
g
in
g
services, securit
y
s
y
stems,
f
ax machines, medical alert and monitoring systems, credit card machines,
I
P/PBX Phone systems, or dial-up Internet service. May not be compatible
with DVR or Satellite s
y
stems; please check with
y
our provider. DSL customers
s
hould contact their provider be
f
ore trans
f
erring a phone number to ensure
uninterrupted DSL Internet service. Geographic, usage, and other restrictions
apply. I
f
your Home Base is roaming, AT&T’s o
ff
-net usage restrictions apply.
© 2014 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo
and all other AT&T marks contained herein are trademarks of AT&T Intellectual
P
roperty and/or AT&T a
ff
iliated companies. All other marks contained herein
are the property of their owners.
For More Information
V
isit att.com/goWirelessHome
f
or more details about your service.
You can also refer to the enclosed User Guide for specific device
q
uest
i
ons or v
i
s
i
tatt.com/dev
i
cesupport
.