ATEN UC331C User manual

UC331C / UE332C
10 M / 20 M USB 3.2 Gen1
Extender Cable
User Manual

UE331C / UE332C User Manual
ii
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
B digital service, pursuant to Part 15 of the FCC rules These limits are
designed to provide reasonable protection against harmful interference in a
residential installation Any changes or modifications made to this equipment
may void the user’s authority to operate this equipment This equipment
generates, uses, and can radiate radio frequency energy If not installed and
used in accordance with the instructions, may cause harmful interference to
radio communications However, there is no guarantee that interference will
not occur in a particular installation If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
The device complies with Part 15 of the FCC Rules Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment
KCC Statement

UE331C / UE332C User Manual
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Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003
RoHS
This product is RoHS compliant

UE331C / UE332C User Manual
iv
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose Any of
the manufacturer's software described in this manual is sold or licensed as is
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device It is the
responsibility of the user to correct such interference
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE
International http://eservice.aten.com
International 886-2-8692-69 9
China 86-400-810-0-810
Japan 81-3- 61 - 811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

UE331C / UE332C User Manual
v
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com

UE331C / UE332C User Manual
vi
Package Contents
Check to make sure that all the components are in working order If you
encounter any problem, please contact your dealer
1 UE331C / UE332C 10 M / 20 M USB 3 2 Gen1 Extender Cable
1 power adapter
1 user instructions

UE331C / UE332C User Manual
vii
Table of Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The UE331C / UE332C Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
The UE331C / UE332C Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
. Hardware Setup
Connecting the UE331C / UE332C Unit . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

UE331C / UE332C User Manual
viii
About this Manual
This user manual is provided to help you get the most from the UE331C /
UE332C unit It covers all aspects of installation, configuration, and operation
An overview of the information found in the manual is provided below
Chapter 1, Introduction introduces you to the UE331C / UE332C 10 M /
20 M USB 3 2 Gen1 Extender Cable Its purpose, features, and panel
components are presented and described
Chapter , Hardware Setup describes the steps that are necessary to
quickly and safely set up your installation
Appendix provides a list of safety instructions and precautions, contact
information for ATEN technical support, product specifications, and other
technical information
Note:
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected
devices
The product may be updated, with features and functions added, improved
or removed since the release of this manual For an up-to-date user
manual, visit http://www aten com/global/en/

UE331C / UE332C User Manual
ix
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
>Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start > Run means to
open the Start menu, and then select Run.
Indicates critical information.

UE331C / UE332C User Manual
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This Page Intentionally Left Blank

1
Chapter 1
Introduction
Overview
The UE331C / UE332C is a USB 3 2 Gen 1 extender cable for adding 10 / 20
m to the connection between a USB Type-A enabled PC / laptop and a USB-C
device With the support of up to 5 Gbps Super Speed data transfer rates, the
UE331C / UE332C is backward compatible with USB 2 0 and 1 1 standards,
ensuring reliable data communication
Deployment is made more flexible thanks to its lightweight, small form factor
with plug-and-play design, along with the multiplatform support, including
Windows and macOS The 2 screw holes on the USB-C female connector
fulfill the increasing demands for secure interconnection in industrial
applications The UE331C/ UE332C is an ideal solution when it comes to
lengthening USB connection while keeping fast, reliable data syncing
performance
Features
UE331C / UE332C extends the USB signal from a USB Type-A PC /
laptop to a USB-C device 10 / 20 m away
Supports USB 3 2 Gen1 specifications of up to 5 Gbps data transfer rates
Lightweight, small enclosure with 2 screw holes on the USB-C female
connector deliver enhanced flexibility and secure interconnection
Multiplatform support – Windows and macOS
Plug-and-play – no drivers needed
Additional power adapter included
Requirements
To complete the installation, you will also require the following items that are
not included with the product:
USB 1 1, 2 0, or 3 compatible computer (host computer) with a USB
compliant operating system
USB-C 1 1, 2 0, or 3 compatible device

UE331C / UE332C User Manual
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The UE331C / UE33 C Top View
The UE331C / UE33 C Side View
ITEM TYPE DESCRIPTION
1 power LED LED lights green to indicate the power is on and the UE331C
/ UE332C is connected.
ITEM TYPE DESCRIPTION
1 USB-C
connector
Connect a USB-C device to the USB connector.
2 USB-C screw
lock holes
These screw lock holes help to secure the USB-C connector
in place.
3 AC power
adapter port
Connect a power adapter to the AC power adapter port.
1
3
1
2

3
Chapter
Hardware Setup
Connecting the UE331C / UE33 C Unit
Follow the steps below to connect the UE331C / UE332C units
Please review the safety information regarding the placement of this
device in Safety Instructions, page 5
UE331C / UE332C (Top)
Laptop PC
or
Power
Adapter
10 m (UE331C) / 20 m (UE332C)
USB
USB-C
Power
3
1
2
USB Peripheral Device (e.g., Camera)

UE331C / UE332C User Manual
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Before you can install the UE331C / UE332C, you need to:
1 Connect your UE331C / UE332C to the computer’s USB Type-A port
2 Use the UE331C / UE332C extender cable to connect the computer to
your USB peripheral device through the unit’s USB-C port
3 (Optional) If the USB device uses high power consumption, you may need
to connect a power adapter to the AC power adapter port for additional
power supply
4 Turn on your computer and your USB peripheral device
Compatibility
Compatible with USB 3 specifications and backwards compatibility with USB
1 1/2 0 governing the design of USB-C devices However, ATEN does not
guarantee that all USB-C devices are compatible with the UE331C / UE332C,
as there are a number of different configurations that may impact the operation
of USB-C devices over extended distances

Appendix
Safety Instructions
General
This product is for indoor use only
Read all of these instructions Save them for future reference
Follow all warnings and instructions marked on the device
Do not place the device on any unstable surface (cart, stand, table, etc ) If
the device falls, serious damage will result
Do not use the device near water
Do not place the device near, or over, radiators or heat registers
The device cabinet is provided with slots and openings to allow for
adequate ventilation To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered
 The device should never be placed on a soft surface (bed, sofa, rug, etc ) as
this will block its ventilation openings Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided
 Never spill liquid of any kind on the device
 Unplug the device from the wall outlet before cleaning Do not use liquid
or aerosol cleaners Use a damp cloth for cleaning
 The device should be operated from the type of power source indicated on
the marking label If you are not sure of the type of power available,
consult your dealer or local power company
 To prevent damage to your installation it is important that all devices are
properly grounded
 Do not allow anything to rest on the power cord or cables Route the
power cord and cables so that they cannot be stepped on or tripped over
 Position system cables and power cables carefully; Be sure that nothing
rests on any cables
 Never push objects of any kind into or through cabinet slots They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock
 Do not attempt to service the device yourself Refer all servicing to
qualified service personnel

UE331C / UE332C User Manual
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 If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair
 The power cord or plug has become damaged or frayed
 Liquid has been spilled into the device
 The device has been exposed to rain or water
 The device has been dropped, or the cabinet has been damaged
 The device exhibits a distinct change in performance, indicating a need
for service
 The device does not operate normally when the operating instructions
are followed
 Only adjust those controls that are covered in the operating instructions
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair

Appendix
7
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://support aten com
For telephone support, see Telephone Support, page iv:
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase
Your computer configuration, including operating system, revision level,
expansion cards, and software
Any error messages displayed at the time the error occurred
The sequence of operations that led up to the error
Any other information you feel may be of help
Email Support [e-mail]
Online Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111

UE331C / UE332C User Manual
8
Specifications
Function UE331C UE33 C
Connectors USB
upstream
1 x USB 3 Type-A Male (Blue) 1 x USB 3 Type-A Male (Blue)
USB
Downstream
1 x USB-C 3 Female 1 x USB-C 3 Female
USB Specifications USB 3 / 2.0 / 1.1 for Super / High
/ Full or Low Speed
USB 3 / 2.0 / 1.1 for Super / High
/ Full or Low Speed
USB Data Rate Up to Gbps Up to Gbps
Cable Length 10m 20 m
Device Color Black Black
Power Consumption (Watt) V:1W V:1.3 W
Environmental Operating
Temp.
0–40°C 0–40°C
Storage
Temp.
-20–60°C -20–60°C
Humidity 0–80% RH, Non-condensing 0–80% RH, Non-condensing
Physical
Properties
Housing Plastic Plastic
Weight 0.78 kg
(1.72 lb)
1. 8 kg
(3.48 lb)
Dimensions
(L x W x H)
6. 6 x 2.20 x 1.37 cm
(2. 8 x 0.87 x 0. 4 in)

Appendix
9
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase This warranty period includes the LCD panel of ATEN LCD
KVM switches Select products are warranted for an additional year (see A+
Warranty for further details) Cables and accessories are not covered by the
Standard Warranty
W at is covered by t e Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty
Period If a product is detective, ATEN will, at its discretion, have the option
to (1) repair said product with new or repaired components, or (2) replace the
entire product with an identical product or with a similar product which fulfills
the same function as the defective product Replaced products assume the
warranty of the original product for the remaining period or a period of 90 days,
whichever is longer When the products or components are replaced, the
replacing articles shall become customer property and the replaced articles
shall become the property of ATEN
To learn more about our warranty policies, please visit our website:
http://www aten com/global/en/legal/policies/warranty-policy
© Copyright 2022 ATEN® International Co., Ltd.
Released: 2022-11-1
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.