ATEN VanCryst CE820 User manual

CE820 / CE920
HDBaseT 2.0 KVM Extender
User Manual

CE820 / CE920 User Manual
ii
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC ules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC ules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio
interference.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen
verursachen.
Suggestion
Shield twisted pair (STP) cables must be used with the unit to ensure
compliance with FCC & CE standards.
KCC Statement

CE820 / CE920 User Manual
iii
Industr Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
HDMI Trademark Statement
The terms HDMI, HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc.
RoHS
This product is oHS compliant.

CE820 / CE920 User Manual
iv
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VE IFY THAT THE VOLTAGE SETTING IS
CO ECT BEFO E USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86- 00-810-0-810
Japan 81-3-5615-5811
Korea 82-2- 67-6789
North America 1-888-999-ATEN ext 988
1-9 9- 28-1111

CE820 / CE920 User Manual
v
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
eseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com

CE820 / CE920 User Manual
vi
Package Contents
Check to make sure that all the components are in working order. If you
encounter any problem, please contact your dealer.
CE82 USB HDMI HDBaseT 2. KVM Extender
CE82 Package Contents
1 CE820L USB HDMI HDBaseT 2.0 KVM Extender (Local Unit)
1 CE820 USB HDMI HDBaseT 2.0 KVM Extender ( emote Unit)
1 HDMI KVM cable set
2 power adapters
2 mounting kits
8 foot pads
1 user instructions
CE82 L Package Contents
1 CE820L USB HDMI HDBaseT 2.0 KVM Extender (Local Unit)
1 HDMI KVM cable set
1 power adapter
1 mounting kit
4 foot pads
1 user instructions
CE82 R Package Contents
1 CE820 USB HDMI HDBaseT 2.0 KVM Extender ( emote Unit)
1 power adapter
1 mounting kit
4 foot pads
1 user instructions

CE820 / CE920 User Manual
vii
CE92 USB DisplayPort HDBaseT 2. KVM Extender
CE92 Package Contents
1 CE920L USB DisplayPort HDBaseT 2.0 KVM Extender (Local Unit)
1 CE920 USB DisplayPort HDBaseT 2.0 KVM Extender ( emote
Unit)
1 microphone cable
1 speaker cable
1 USB Type-A to Type-B cable
1 DisplayPort cable
2 mounting kits
2 power adapters
1 user instructions
CE92 L Package Contents
1 CE920L USB DisplayPort HDBaseT 2.0 KVM Extender (Local Unit)
1 microphone cable
1 speaker cable
1 USB Type-A to Type-B cable
1 DisplayPort cable
1 mounting kit
1 power adapter
1 user instructions
CE92 R Package Contents
1 CE920 USB DisplayPort HDBaseT 2.0 KVM Extender ( emote
Unit)
1 mounting kit
1 power adapter
1 user instructions

CE820 / CE920 User Manual
viii
Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
CE820 USB HDMI HDBaseT 2.0 KVM Extender . . . . . . . . . . . . . . . . .vi
CE820 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
CE820L Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
CE820R Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
CE920 USB DisplayPort HDBaseT 2.0 KVM Extender . . . . . . . . . . . vii
CE920 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
CE920L Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
CE920R Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
1. Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CE820L Front and Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CE820R Front and Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CE920L Front and Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
CE920R Front and Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2. Hardware Setup
Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
CE820 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
CE920 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3. Operation

CE820 / CE920 User Manual
ix
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
LED Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Long Reach Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ethernet Capability List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
ATEN Standard Warranty Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

CE820 / CE920 User Manual
x
About this Manual
This User Manual is provided to help you get the most from your CE820/
CE920 HDBaseT 2.0 KVM Extender. It covers all aspects of installation,
configuration, and operation. An overview of the information found in the
manual is provided below.
Chapter 1, Introduction, introduces you to the CE820/CE920 units. Their
purposes, features, and benefits are presented, and the functions of their panel
components are described.
Chapter 2, Hardware Setup, describes the steps that are necessary to
quickly and safely set up your CE820/CE920 units.
Chapter 3, Operation, explains the fundamental concepts involved in
operating the CE820/CE920 units.
Appendix, provides specifications and other technical information regarding
the CE820/CE920 units.
Note:
ead this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected
devices.
The product may be updated, with features and functions added, improved
or removed since the release of this manual. For an up-to-date user
manual, visit http://www.aten.com/global/en

CE820 / CE920 User Manual
xi
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
>Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start > Run means to
open the Start menu, and then select Run.
Indicates critical information.

CE820 / CE920 User Manual
xii
This Page Intentionally Left Blank

1
Chapter 1
Introduction
Overview
The CE820 / CE920 HDBaseT 2.0 KVM Extender can extend HDMI (CE820
only), DisplayPort (CE920 only), serial, Ethernet (for device supporting the
Ethernet port only), and USB 2.0 signals up to 100 meters using a single Cat
5e/6/6a or ATEN 2L-2910 cable and HDBaseT technology. The HDBaseT 2.0
KVM Extender is equipped with USB connectors which allow you to extend
signal transmission of any USB device. The USB functionality provides
support for peripheral sharing, touch panel control and file transfers. The
CE820 / CE920 ensures superior video quality with 4096 x 2160 resolutions so
that you get the most out of your HDMI / DisplayPort-enabled displays.
The CE820 / CE920 supports the HDBaseT™ 2.0 technology with which you
can extend the KVM installation up to 150 meters @ 1080p and preserve high-
quality video by enhancing bit error detection and correction to resist signal
interference.
The CE820 / CE920 allows access to a computer system from a remote console
(USB keyboard, monitor, and mouse). It is perfect for use in any type of
installation where you need to place the console where it is conveniently
accessible, but you want the system equipment to reside in a safe location –
away from the dust and dirt of the factory floor, or the harsh environmental
influence of a construction site, for example. This allows users to deploy
system equipment over large distances.
The CE820 / CE920 is useful for control and security purposes, where you can
have the system in a secure area with the console in the most convenient
location for user access. This is ideal for managing highly confidential data
systems.
The CE820 / CE920 is ideal for transportation centers, medical facilities, and
shopping malls, industrial kiosks and for syncing files and folders between
computers. Setup is as easy as can be – simply connect the computer; run the
Cat 5e/6/6a or ATEN 2L-2910 cable up to 100 meters to the remote unit of the
CE820/CE920 and then plug the remote console into the remote unit of CE820
/ CE920.

CE820 / CE920 User Manual
2
Features
Supports HDBaseT™ 2.0 technology
Extends video (HDMI for CE820 and DisplayPort for CE920), audio,
USB, S-232, and Ethernet signals (for device supporting the Ethernet
port only) via a single Cat6 / 6a cable or an ATEN 2L-2910 Cat 6 cable
Enhanced bit error detection and correction to resist signal interference
during high-quality video transmissions
Status detection and LED indication for HDBaseT™ signal
transmission on remote unit
EDID Buffer for smooth power-up and the highest quality display
HDMI: 3D, Deep Color, 1080P, 4K (for CE820)
HDCP 2.2 Compatible (for CE820)
HDCP Compatible (for CE920)
Long distance with superior video quality
HDBaseT™ Standard mode up to 4K @ 100 m (Cat 6/6a or ATEN 2L-
2910 Cat 6 cable)
HDBaseT™ Long-reach mode up to 1080P @ 150 m
Long each mode switch – switches between HDBaseT™ Standard and
Long each modes in a snap
Supports individual 2-channel stereo audio for high-quality audio
applications
USB 2.0 full speed ports – ensures fast transmission speeds for peripherals
Supports PC wakeup function via single pushbutton through S-232
channel*
Easy Installation ack Mounting Kit
Built-in 8KV / 15KV ESD protection (Contact voltage 8KV; Air voltage
15KV)
Firmware upgradeable
Note: * The computer has to support Wake Up ing for this function to
work.

Chapter 1. Introduction
3
Requirements
Consoles
An HDMI monitor (CE820) or DisplayPort monitor (CE920) capable of
the highest resolution you will be using on any computer in the
installation.
A USB keyboard
A USB mouse
Computers
The following equipment must be installed on each computer that is to be
connected to the system:
An HDMI port (for CE820 only)
A DisplayPort port (for CE920 only)
A USB port for the keyboard/mouse
S-232 serial port (optional)
Microphone and speaker ports (optional)
Cables
For optimal signal integrity, and reducing layout complexity, we strongly
recommend that you use the high quality custom cables provided in the
package.
For more information about suitable Cat 5e/6/6a or ATEN 2L-2910 cables
and setting up HDBaseT devices, refer to the ATEN HDBaseT Installation
Guide.
Maximum Cable Distances
CE820
Connection Distance
Computer to Local Unit (CE820L) 1.8 m
Local unit (CE820L) to remote unit (CE820R) 100 m*
Remote Unit (CE820R) to monitor 5 m

CE820 / CE920 User Manual
CE920
Note: The maximum transmission distance using a Cat 5e/6/6a or ATEN
2L-2910 cable is 100m and 150m when Long each Mode is enabled.
Connection Distance
Computer to Local Unit (CE920L) 1.8 m
Local unit (CE920L) to remote unit (CE920R) 100 m*
Remote Unit (CE920R) to monitor 1.8 m

Chapter 1. Introduction
5
Components
CE82 L Front and Rear View
No. Component Description
1 RS-232 serial
port
Receives an RS-232 serial cable which connects to the local
computer.
2 LEDs Indicate the link and power status of the CE820L. For more
details, see LED Display, page 21.
3 power jack Receives the supplied power adapter.
HDBaseT output
port
Receives a Cat 5e/6/6a cable or an ATEN 2L-2910 cable
which connects to the CE820R unit.
5 Ethernet port
 If there is a NOT APPLICALBE rubber plug inserted to this
port, this port is not functional for the device.
 If there is no Ethernet port on the device, the Ethernet
capability is not supported.
 For device supporting the Ethernet port, plug a Cat 5e/6/6a
cable or an ATEN 2L-2910 cable which connects to the
local computer.
6 HDMI input port Receives the HDMI connect from the supplied KVM cable set
which connects to the local computer.
7 USB Type-B port Receives a USB connector from the supplied KVM cable set
which connects to the local computer.
8 audio ports Receive audio connectors from the supplied KVM cable set
which connects to the local computer.
9 long reach mode
switch
Put the switch to ON to enable the long reach mode to
transmit HDMI signals up to 150m, at 1080p. For details, see
Long Reach Mode, page 21.
13
3 4 5 7 8 611
CE820L Front View
CE820L Rear View
9
10
2

CE820 / CE920 User Manual
6
10 firmware upgrade
switch
This function is reserved for ATEN Technical Support. If you
would like to do a firmware upgrade yourself, please contact
your dealer.
No. Component Description

Chapter 1. Introduction
7
CE82 R Front and Rear View
No. Component Description
1 RS-232 serial port Receives an RS-232 serial cable which connects to a
hardware/software serial control device.
2 wake-up PC
pushbutton
Press this button to remotely wake the computer on the
local side.
3 LEDs The CE820R has three LEDs on its back panel to indicate
its video out, link, and power status. For more details, see
LED Display, page 21.
power jack Receives the supplied power adapter.
5 HDBaseT input port Receives a Cat 5e/6/6a cable or an ATEN 2L-2910 cable
which connects to the CE820L unit.
6 Ethernet port
 If there is a NOT APPLICALBE rubber plug inserted to
this port, this port is not functional for the device.
 If there is no Ethernet port on the device, the Ethernet
capability is not supported.
 For device supporting the Ethernet port, plug a Cat 5e/6/
6a cable or an ATEN 2L-2910 cable which connects to a
network switch.
7 HDMI output port Receives an HDMI cable which connects to an HDMI
monitor.
8 console ports Receive the console keyboard and mouse.
9 USB Type-A port Receives a USB 2.0 device.
10 audio ports Receive cables from the speaker (green) and microphone
(pink).
11 long reach mode
switch
Put the switch to ON to enable the long reach mode to
transmit HDMI signals up to 150m, at 1080p. For details,
see Long Reach Mode, page 21.
21 3
12
10 11
4 5 6 7
CE820R Front View
CE820R Rear View
89

CE820 / CE920 User Manual
8
12 firmware upgrade
switch
This function is reserved for ATEN Technical Support. If you
would like to do a firmware upgrade yourself, please
contact your dealer.
No. Component Description