ATEN Altusen KL1116L User manual

Hideaway
TM
LCD KVM Switch
KL1116
User Manual
www.ALTUSEN.com
2005-11-04

Regulatory Information
1. This is an FCC Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to
take adequate measures.
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
2. All contents of this package, including products, packing materials and
documentation comply with ROHS.
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User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer’s software described in this manual is sold or licensed ‘as
is’. Should the programs prove defective following their purchase, the buyer
(and not the manufacturer, its distributor, or its dealer), assumes the entire
cost of all necessary servicing, repair and any incidental or consequential
damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
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Safety Instructions
General
!Read all of these instructions. Save them for future reference.
!Follow all warnings and instructions marked on the device.
!Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
!Do not use the device near water.
!Do not place the device near, or over, radiators or heat registers.
!The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
!The device should never be placed on a soft surface (bed, sofa, rug, etc.)
as this will block its ventilation openings. Likewise, the device should not
be placed in a built in enclosure unless adequate ventilation has been
provided.
!Never spill liquid of any kind on the device.
!Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
!The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
!The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
!Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
!If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
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!To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptible power supply (UPS).
!Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
!When connecting or disconnecting power to hot-pluggable power
supplies, observe the following guidelines:
!Install the power supply before connecting the power cable to the
power supply.
!Unplug the power cable before removing the power supply.
!If the system has multiple sources of power, disconnect power from the
system by unplugging all power cables from the power supplies.
!Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
!Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
!If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
!The power cord or plug has become damaged or frayed.
!Liquid has been spilled into the device.
!The device has been exposed to rain or water.
!The device has been dropped, or the cabinet has been damaged.
!The device exhibits a distinct change in performance, indicating a need
for service.
!The device does not operate normally when the operating instructions
are followed.
!Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
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Rack Mounting
!Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
!Always load the rack from the bottom up, and load the heaviest item in the
rack first.
!Make sure that the rack is level and stable before extending a device from
the rack.
!Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
!After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
!Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch
circuit rating.
!Ensure that proper airflow is provided to devices in the rack.
!Do not step on or stand on any device when servicing other devices in a
rack.
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Package Contents
Basic Package
The basic KL1116 package consists of:
!1 KL1116 Hideaway™LCD KVM Switch with Standard Rack Mounting Kit
!2 Custom KVM Cable Sets
!1 Firmware Upgrade Cable
!1PowerCord
!1 User Manual*
!1 Quick Start Guide
!1 Registration Card
Optional Equipment
Depending on any optional equipment that you may have purchased, one of
the following may be included in your package:
!Standard Rack Mounting Kit - Long
!Easy-Installation Rack Mounting Kit - Short
!Easy-Installation Rack Mounting Kit - Long
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the KL1116 installation.
*Features may have been added to the KL1116 since this manual was written.
Please visit our website to download the latest version of this manual.
© Copyright 2004-2005 ATEN®International Co., Ltd.
Manual Part No. PAPE-0253-1AXG
Printing Date: 11/2005
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other
brand names and trademarks are the registered property of their respective owners.
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Contents
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Basic Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . vii
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
ALTUSEN Information . . . . . . . . . . . . . . . . . . . . . . . . xiii
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Product Information . . . . . . . . . . . . . . . . . . . . . . . xiii
ALTUSEN Authorized Resellers . . . . . . . . . . . . . . . . . xiii
Chapter 1.
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
KL1116 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
KL1116 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2.
Installation
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Standard Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . 9
Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . 11
Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
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Chapter 3.
Basic Operation
Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Opening Separately . . . . . . . . . . . . . . . . . . . . . . . . . 16
Opening Together . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . 19
Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Closing Separately . . . . . . . . . . . . . . . . . . . . . . . . . 20
Closing Together . . . . . . . . . . . . . . . . . . . . . . . . . . 22
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . 23
The LCD Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 23
The Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . 24
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . 25
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Switching Station Positions . . . . . . . . . . . . . . . . . . . . . 26
Hot Plugging CPU Ports . . . . . . . . . . . . . . . . . . . . . . 26
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . 27
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 4.
OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . . 31
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
F1 GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
F2 LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
F3 SET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
F4 ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
F5 SKP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
F6 BRC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
F7 SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
F8 LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
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Chapter 5.
Hotkey Operation
Hotkey Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Invoking Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . 45
Selecting the Active Port . . . . . . . . . . . . . . . . . . . . . . 46
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . 50
Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . 51
Chapter 6.
The Firmware Upgrade Utility
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . 58
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . 59
Appendix
KL1116 + KH0116 Connection Table . . . . . . . . . . . . . . . . . 61
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . 62
Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . . 63
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . 64
Dedicated Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . 67
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Index
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About This Manual
This User Manual is provided to help you get the most from your KL1116
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the KL1116 System. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Installation describes how to set up your installation — from a
basic single stage hookup to a complete 32 switch daisy chained operation.
Chapter 3, Basic Operation explains the fundamental concepts involved
in operating the KL1116.
Chapter 4, OSD Operation, provides a complete description of the
KL1116’s OSD (On Screen Display), and how to work with it.
Chapter 5, Hotkey Operation, details all of the concepts and procedures
involved in the Hotkey operation of your KL1116 installation.
Chapter 6, The Firmware Upgrade Utility, explains how to use this
utility to upgrade the KL1116’s firmware with the latest available versions.
An Appendix at the end of the manual provides specifications and other
technical information regarding the KL1116.
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Conventions
This manual uses the following conventions:
Courier Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they
appear together in the same bracket with a plus sign between
them: [Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
!Bullet lists provide information, but do not involve sequential
steps.
>Indicates selecting an option on a menu. For example, Start >
Run means to open the Start menu, and then select Run.
Indicates critical information.
Getting Help
For additional help, advice, and information, ALTUSEN provides several
support options. If you need to contact ALTUSEN technical support with a
problem, please have the following information ready beforehand:
!Product model number, serial number, and date of purchase.
!Your computer configuration, including operating system, revision level,
expansion cards, and software.
!Any error messages displayed at the time the error occurred.
!The sequence of operations that led up to the error.
!Any other information you feel may be of help.
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ALTUSEN Information
Technical Support
North America Technical
Phone Support
Registered ALTUSEN product owners are entitled
to telephone technical support. Call the ALTUSEN
Technical Support Center: 949-453-8885.
International Technical
Phone Support
1. Contact your local dealer.
2. Call the ALTUSEN Technical Support Center:
(886-2) 8692-6959.
Email Support Email your questions and concerns to:
[email protected]
Online Support
!Troubleshooting
!Documentation
!Software Updates
Online troubleshooting that describes the most
commonly encountered problems and offers
possible solutions to them; online documentation
(including electronically available manuals); and the
latest drivers and firmware for your product are
available at the ALTUSEN website:
http://www.altusen.com
Product Information
For information about all of ALTUSEN’s products and how they can help
you connect without limits, visit ALTUSEN on the web.
ALTUSEN Authorized Resellers
ALTUSEN provides the following ways to find an authorized reseller in your
area:
!In the United States of America, call: 866-ALTUSEN (258-8736)
!In Canada and South America, call: 949-453-8885
!In all other locations, call: 886-2-8692-6789
!Visit ALTUSEN on the web at http://www.altusen.com for a list of
locations and telephone numbers
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Notes:
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Chapter 1.
Introduction
Overview
The KL1116 KVM Switch is a control unit that allows access to multiple
computers from a single KVM (keyboard, monitor, and mouse), console.
Before the development of the Master View, the only way to control multiple
computer configurations from a single console was through a complex and
costly network system. Now, with the KL1116, you can easily access
multiple computers in a cost effective manner.
A single KL1116 can control up to 16 computers. As many as 31 additional
units can be daisy chained to each other, so that up to 512 (KL1116 +
KH0116) computers can all be controlled from a single
keyboard-monitor-mouse console.
The KL1116 offers a space-saving, streamlined approach to KVM switch
technology by integrating a keyboard, LCD monitor, and touchpad in a
Hideaway™housing. The LCD display is built into the cover; the keyboard
and touchpad are built into the base. Slide the LCD and keyboard modules
out; flip the cover up; and you are ready to go to work. When finished, flip
the cover down and slide the modules away. The LCD module and keyboard
module slide separately - you can see the video display, for example, while
the keyboard and touchpad are conveniently out of the way.
For further convenience, the Hideaway™housing is slightly less than 1U
high for easy installation and manipulation in a 1U rack. The KL1116 also
features high density 15 pin connectors instead of the usual 25 pin
connectors. This space-saving innovation allows a full, 16 port switch to be
installed in a 1U system rack. Because of its modular design, the KVM
section can be detached from the switch section.
Your KL1116 investment is protected by an included Firmware Upgrade
Utility. You can stay current with the latest functionality improvements by
downloading firmware update files from our website as they become
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available, and using the utility to quickly and conveniently perform the
upgrade.
Setup is fast and easy; plugging cables into their appropriate ports is all that
is entailed. Because the KL1116 intercepts keyboard input directly, there is
no software to configure; no need to get involved in complex installation
routines; nor any need to be concerned with incompatibility problems.
Access to any computer connected to the installation is easily accomplished
either by means of a powerful, mouse driven, OSD (On Screen Display)
menu system, or by entering Hotkey combinations from the keyboard. A
convenient Auto Scan feature also permits automatic scanning and
monitoring of the activities of all computers running on the installation one
by one.
There is no better way to save time and money than with a KL1116
installation. By using the KL1116 with its Hideaway™console to manage
your installation, you: (1) eliminate the expense of having to purchase a
separate keyboard, monitor, and mouse for each computer; (2) save all the
space those extra components would take up; (3) save the space that a
keyboard, monitor, and mouse would take with a standard KVM switch; (4)
save on energy costs; and (5) eliminate the inconvenience and wasted effort
involved in constantly moving from one computer to another.
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Features
!Integrated KVM console with 15" or 17" LCD monitor - in a Hideaway™
housing.
!Hideaway™housing is slightly less than 1U - with top and bottom
clearance for smooth operation in a 1U high system rack.
!LCD Monitor component can slide independently of the
keyboard/touchpad component
!Space saving technology - two consoles (one bus) controls up to 16
computers.
!Daisy chain up to 31 additional units to control up to 512 computers from
the switch’s integrated Hideaway™console.
!No software required - convenient computer selection via mouse driven
intuitive On Screen Display (OSD) menus and Hotkeys.
!Auto Scan feature for monitoring user-selected computers.
!Broadcast support - commands from the keyboard can be broadcast to all
available computers on the installation.
!Hot Pluggable - add or remove computers without having to power down
the switch.
!Two level password security - only authorized users view and control the
computers - up to four users plus an administrator with separate profiles
for each.
!DDC Emulation of the LCD Monitor - VGA settings of every connected
computer are automatically adjusted for optimal output to the LCD
Monitor.
!Upgradable firmware.
!Supports Windows, Linux, Unix, Netware, AIX (RS6000), DOS 6.2 and
higher.
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Hardware Requirements
Computers
The integrated LCD monitor’s maximum resolution is 1024 x 768 (15") or
1280 x 1024 (17"). Make sure that none of the computer resolution settings
exceed the LCD monitor’s maximum resolution.
Cables
Substandard cables may damage the connected devices or degrade overall
performance. For optimum signal integrity and to simplify the layout, we
strongly recommend that you use the high quality CS Custom Cable sets
described below:
Function CS Part Number
KVM Switch to KVM Switch (Daisy Chaining) 2L-1700 - 0.6 m
2L-1701 - 1.8 m
KVM Switch to Computer (PS/2 Connection) 2L-5201P - 1.2 m
2L-5202P - 1.8 m
2L-5203P - 3.0 m
2L-5206P - 6.0 m
KVM Switch to Computer (USB Connection) 2L-5202UP - 1.8 m
2L-5203UP - 3.0 m
2L-5206UP - 6.0 m
Note: 1. The KL1116 does not support serial mice. You cannot use
Serial-to-PS/2 adapters with the cables. Attempts to do so will not
work.
2. The KL1116 supports the installation of a local external console. If
you install an external console and wish to extend the distance
between it and the switch, CS Custom extender cables are available
in various lengths. Contact your dealer for details.
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KL1116 Front View
No. Component Description
1Upper Handle Pull to slide the LCD module out; push to slide the module
in. See item 7 in this table and p. 15 for more details on
sliding the console in and out.
2LCD Display After sliding the LCD module out, flip up the cover to
access the LCD monitor.
3LCD Controls Buttons to control the position and picture settings of the
LCD display are located here. See p. 23, for details.
3
5
6
12
11
10
9
2
1
8
7
4
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5

No. Component Description
4Port Switches
and Port LEDs
Press a switch to bring the KVM focus to the computer
attached to its corresponding port. See p. 25 for details.
Two Port LEDs are built into the Port Switches. The one on
the left is the On Line LED; the one on the right is the
Selected Port LED:
!An On Line LED lights GREEN to indicate that the
computer attached to its corresponding port is up and
running.
!A Selected LED lights ORANGE to indicate that the
computer attached to its corresponding port is the one
that has the KVM focus. The LED is steady under normal
conditions, but flashes when its port is accessed under
Auto Scan Mode (see p. 42).
5Keyboard
6Touchpad
7Lower Handle Pull to slide the keyboard and touchpad module out. See
item 1 in this table and p. 15 for more details on sliding the
console in and out.
8Power LED Lights BLUE to indicate that the unit is receiving power.
9Lock LEDs &
Reset Switch
!The Num Lock, Caps Lock, Scroll Lock LEDs are located
here.
!A Reset Switch is located just to the right of the Lock
LEDs. Press this recessed switch in with a thin object to
perform a system reset.
10 Release Catch These catches (one on each side of the keyboard) release the
keyboard and touchpad module so you can slide it away.
11 Firmware
Upgrade
Section
!Firmware Upgrade Port: The Firmware Upgrade Cable
that transfers the firmware upgrade data from the
administrator’s computer to the KL1116 plugs into this
RJ-11 connector.
!Firmware Upgrade Switch: During normal operation
this switch should be in the NORMAL position. (See p. 53
for firmware upgrading details.)
12 Rack Mounting
Tabs
The rack mounting tabs located at each corner of the unit
secure the chassis to a system rack. Refer to the Appendix
(p. 64), for rack mounting details.
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