ATEN US3312 User manual

US3312
2-Port USB-C 4K DisplayPort KVM
Switch with Remote Port Selector
User Manual

US3312 User Manual
ii
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
B digital service, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. Any changes or modifications made to this equipment
may void the user’s authority to operate this equipment. This equipment
generates, uses, and can radiate radio frequency energy. If not installed and
used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
KCC Statement

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Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
RoHS
This product is RoHS compliant.

US3312 User Manual
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User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

US3312 User Manual
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Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com

US3312 User Manual
vi
Package Contents
Check to make sure that all the components are in working order. If you
encounter any problem, please contact your dealer.
1 US3312 2-Port USB-C 4K DisplayPort KVM Switch with Remote Port
Selector
1 user instructions

US3312 User Manual
vii
Table of Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2. Hardware Setup
Connecting the Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Switching Between High Speed and Normal Speed Modes . . . . . . . . . 6
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

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About this Manual
This user manual is provided to help you get the most from the US3312 unit. It
covers all aspects of installation, configuration, and operation. An overview of
the information found in the manual is provided below.
Chapter 1, Introduction introduces you to the 2-Port USB-C Gen 1 Dock
Switch with Power Pass-through. Its purpose, features, declaration, and panel
components are presented and described.
Chapter 2, Hardware Setup describes the steps that are necessary to
quickly and safely set up your installation.
Chapter 3, Operation explains the port selection options.
Appendix provides a list of safety instructions and precautions, contact
information for ATEN technical support, product specifications, and other
technical information.
Note:
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected
devices.
This product may be updated with features and functions added, improved
or removed since the release of this manual. For an up-to-date user
manual, visit http://www.aten.com/global/en/

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Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
>Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
> Run means to
open the Start menu, and then select Run.
Indicates critical information.

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1
Chapter 1
Introduction
Overview
ATEN US3312 2-Port USB-C 4K DisplayPort KVM Switch with Remote Port
Selector is developed for easy control and fast switch between two USB-C
device sources from a single set of keyboard, mouse, and monitor. With cables
coming already mounted on to it, the USB bus-powered US3312 supports two
USB and one DisplayPort downstream ports, along with USB peripheral
sharing capability. Containing a hook and an external remote port selector, the
switch box can be placed anywhere to keep the workstation tidy while allowing
users to instantly swap peripherals between the connected PCs and ensuring
uninterrupted data transmission from a single user station. It supports
resolutions up to True 4K (4096 x 2160 @ 60 Hz) to ensure that every detail of
the video is displayed in the crisp and sharp UHD quality. The US3312 is a
plug-and-play device that not only enhances the efficiency of multi-tasking,
but also saves desktop space.

US3312 User Manual
2
Features
One KVM switch allows for easy control and fast switch between two
USB-C devices from a single set of keyboard, mouse, and monitor
Superior video quality — up to 4096 x 2160 @ 60 Hz (4:4:4)
Instant computer selection via remote port selector
LED indicators will light to display port focus
Supports two USB and one DisplayPort downstream ports for USB
peripheral sharing
DisplayPort 1.2 compliant
Bus-powered — no external power adapter or driver needed
Supports USB hot-plugging
Compact enclosure with hook design for space-saving and organized
workstation

Chapter 1. Introduction
3
Hardware Overview
No. Component Description
1 port LEDs The LEDs correspond to the consoles. When the console is
switched, the corresponding LED will light.
2 console ports The cables from your keyboard, mouse, and monitor plug in
here. Each connector is marked with an appropriate icon to
indicate itself.
3 remote port
selector
Click the button to switch the KVM control between the two
computers.
4USB-C
connector 1
Connects to an USB-C source.
5USB-C
connector 2
Connects to an USB-C source.
243
2
24
25
1

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This Page Intentionally Left Blank

5
Chapter 2
Hardware Setup
Connecting the Unit
Follow the steps below to connect the US3312 unit.
1. Connect the USB mouse, USB keyboard, and DisplayPort monitor into
their respective ports on the US3312.
Note: The USB Type-A ports can be used for USB peripheral sharing.
Connect the USB peripherals and the USB keyboard or USB mouse
into a USB hub, and then connect the USB hub into one of the USB
Type-A ports.
2. Connect the USB-C connectors of the attached KVM cables into their
respective ports on the USB-C devices that you are installing.
1. Please review the safety information regarding the placement of
this device in Safety Instructions, page 7.
2. To prevent damage to your installation from power surges or
static electricity. It is important that all connected devices are
properly grounded.
USB-C
USB-C
Laptop
Laptop
Keyboard
Mouse
Monitor
VTC
VTC
EQ
VTC
VTC
USB
USB
DP
USB
USB
2
1

US3312 User Manual
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Operation
Press the remote port selector to switch KVM control between the two
computers. The port LED for the selected port lights green.
Switching Between High Speed and Normal Speed Modes
To switch between high speed and normal speed modes, press and hold the
remote port selector for 3 seconds.
High Speed Mode: The port 1 and port 2 LEDs flash once to indicate the
device is set to high speed mode. This is the default setting.
Normal Speed Mode: The port 1 and port 2 LEDs flash twice to indicate
the device is set to normal speed mode.

7
Appendix
Safety Instructions
General
This product is for indoor use only.
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.

The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
 Never spill liquid of any kind on the device.
 Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
 The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
 To prevent damage to your installation it is important that all devices are
properly grounded.
 Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
 Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
 Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
 Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.

US3312 User Manual
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 If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
 The power cord or plug has become damaged or frayed.
 Liquid has been spilled into the device.
 The device has been exposed to rain or water.
 The device has been dropped, or the cabinet has been damaged.
 The device exhibits a distinct change in performance, indicating a need
for service.
 The device does not operate normally when the operating instructions
are followed.
 Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
 Avoid circuit overloads. Before connecting equipment to a circuit, know
the power supply’s limit and never exceed it. Always review the electrical
specifications of a circuit to ensure that you are not creating a dangerous
condition or that one doesn’t already exist. Circuit overloads can cause a
fire and destroy equipment.

Appendix
9
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://support.aten.com
For telephone support, see Telephone Support, page iv:
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase
Your computer configuration, including operating system, revision level,
expansion cards, and software
Any error messages displayed at the time the error occurred
The sequence of operations that led up to the error
Any other information you feel may be of help
Email Support [email protected]
Online Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111

US3312 User Manual
10
Specifications
Function US3312
Computer Connections 2
Port Selection Remote Port Selector
Connectors
Console Ports
1 x DisplayPort Female
2 x USB Type-A Female
KVM (Computer) Ports
CPU 1: 1 x USB-C Male
CPU 2: 1 x USB-C Male
LED KVM Port (On Line / Selected) 2 x White
Cable
Length
KVM 2 x 1.2 m
Remote Port Selector 1 x 1.8 m
Emulation Keyboard / Mouse N/A
Video 4096 x 2160 @ 60 Hz
Power Consumption DC5V:0.74W:8BTU
Environment Operating Temp 0 – 50°C
Storage Temp -20 – 60°C
Humidity 0 – 80% RH, Non-condensing
Physical
Properties
Housing Plastic
Weight 0.19 Kg (0.42 lb)
Dimensions (L x W x H) 8.34 x 8.42 x 2.99 cm
(3.28 x 3.31 x 1.18 in)