ATEN KE6900 User manual

KVM Over IP Matrix System
KE6900 / KE6900ST / KE6940 / KE8950 / KE8952 /
CCKM KE Management Software
User Manual
www.aten.com

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EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Warning: Operation of this equipment in a residential environment could
cause radio interference.
Suggestion: Shielded twisted pair (STP) cables must be used with the unit to
ensure compliance with FCC & CE standards.
KCC Statement
이 기기는 업무용 (A 급 ) 전자파 적합기기로서 판매자 또는 사용자는 이
점을
주의하시기 바라며 , 가정외의 지역에서 사용하는 것을 목적으로 합니
다.
RoHS
This product is RoHS compliant.

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User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923

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Package Contents
KE6900 / KE6940
The KE6900 / KE6940 package consists of:
1 KE6900T / KE6940T KVM Over IP Transmitter
1 KE6900R / KE6940R KVM Over IP Receiver
1 USB DVI-D KVM Cable (KE6900T/KE6940T only)
1 DVI-D Cable 1.8 m (KE6940T only)
1 Foot Pad Set
2 Power Adapters
1 Mounting Kit
1 User Instructions*
KE6900ST
The KE6900ST package consists of:
1 KE6900ST Slim KVM Over IP Transmitter
1 USB DVI-D KVM Cable
1 Foot Pad Set
1 Power Adapter
1 Mounting Kit
1 User Instructions*
KE8950 / KE8952
The KE8950 / KE8952 package consists of:
1 KE8950T / KE8952T KVM Over IP Transmitter
1 KE8950R / KE8952R KVM Over IP Receiver
1 USB HDMI KVM Cable
1 Foot Pad Set
2 Power Adapters (KE8950T/KE8950R only)

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1 Mounting Kit (KE8950T or KE8952T)
2 HDMI Lockpro
1 User Instructions*
*Features may have been added to the KE6900 / KE6900ST / KE6940 /
KE8950 / KE8952 since this manual was published. Please visit our website
to download the most up-to-date version.
Check to make sure that all of the components are present and in good order. If anything
is missing, or was damaged in shipping, contact your dealer. Read this manual
thoroughly and follow the installation and operation procedures carefully to prevent any
damage to the KE6900 / KE6900ST / KE6940 / KE8950 / KE8952 or to any other
devices on the installation.
Copyright © 2017 ATEN® International Co., Ltd.
Manual Date: 2017-08-14
Altusen and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All
other brand names and trademarks are the registered property of their respective owners.

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Contents
EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
KE6900 / KE6940 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
KE8950 / KE8952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
KE6900T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
KE6900T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
KE6900R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
KE6900R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
KE6940T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
KE6940T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
KE6940R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
KE6940R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
KE6900ST (Transmitter) Front, Rear and Top View. . . . . . . . . . . . . . 16
KE8950T / KE8952T (Transmitter) Front View . . . . . . . . . . . . . . . . . . 18
KE8950T / KE8952T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . 19
KE8950R / KE8952R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . 21
KE8950R / KE8952R (Receiver) Rear View. . . . . . . . . . . . . . . . . . . . 22
Chapter 2.
Hardware Setup
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
KE6900T/KE6940T. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

KVM Over IP Matrix System User Manual
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KE6900T/KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
KE6900 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
KE6900 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . .29
KE6900 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . . .30
KE8900 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
KE8900 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . .32
KE8900 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . . .33
KE6900ST Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Setting up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
KE6900 LAN Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
KE6900 Network Installation Diagram 1 of 2. . . . . . . . . . . . . . . . . . . .38
KE6900 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . .39
KE8950 LAN Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
KE8950 Network Installation Diagram 1 of 2. . . . . . . . . . . . . . . . . . . .42
KE8950 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . .43
Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Exit OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Default IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
KE I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Chapter 3.
OSD Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Invoking the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Microphone Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Touch Screen Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
OSD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
User Station Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Connections Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
List Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Profile / Video Wall Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Push Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Pull Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

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Chapter 4.
Software Installation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Download - Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
KE Management Software Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Upgrading Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Chapter 5.
Browser / Telnet Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
The Matrix Manager Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Web Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Tree View Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
1. Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
2. Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
3. System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Chapter 6.
Dashboard
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Active Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Active Sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Online User Stations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Online Transmitters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Latest Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Chapter 7.
Device Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
User Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Adding a User Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Configuring a User Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Deleting a User Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
User Station Video Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Adding a User Station Video Group . . . . . . . . . . . . . . . . . . . . . . . . . 101
Transmitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Adding a Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Configuring a Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Deleting a Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

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Channel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Channels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Adding a Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Channel Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Adding a Channel Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Adding a Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Video Wall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Video Wall Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Adding a Video Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Chapter 8.
User Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Modifying User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Users and Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Assigning Users to a Group From the User’s Notebook . . . . . . . . . .133
Removing Users From a Group From the User’s Notebook . . . . . . .134
Assigning Users to a Group From the Group’s Notebook. . . . . . . . .135
Removing Users From a Group From the Group’s Notebook. . . . . .136
Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Assigning Device Permissions From the User’s Notebook . . . . . . . .137
Assigning Device Permissions From the Groups’ Notebook. . . . . . .139
Profiles/Video Walls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Assigning Profile/Video Wall Permissions From the User’s Notebook . .
140
Chapter 9.
System
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Global Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Event Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Authentication & Authorization. . . . . . . . . . . . . . . . . . . . . . . . . . .149
Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Chapter 10.
Logs
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

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System Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Chapter 11.
Maintenance
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Certificate Signing Request. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Chapter 12.
Firmware Upgrade Utility
Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Upgrade Succeeded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Chapter 13.
CLI Commands
Serial Control Protocol Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Device/Profile Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Switch Port Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Mute Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
EDID Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Reset Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
RS-232 Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
OSD Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
List Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Set Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

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Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
KE6900T / KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
KE6900R / KE6940R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213
KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214
KE8950T / KE8952T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
KE8950R / KE8952R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
Dual Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
Single Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
IP Installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
RS-232 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225
Transmitter Front RS-232 Port . . . . . . . . . . . . . . . . . . . . . . . . . .225
Multicast IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
KE Multicast Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
Multicast IP Formula . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
If X is between 0 ~ 127 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
If X is between 128 ~ 192 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
If X is 192 or higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Keys to Network Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Build a Network Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Other Factors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Choose a High Performance Switch . . . . . . . . . . . . . . . . . . . . . . . . .230
Layer 2 or Layer 3 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Number of ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Stackable verse Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
What Stackable Switches Can do:. . . . . . . . . . . . . . . . . . . . . . . .231
Switch Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Configuring Switches and KE Devices . . . . . . . . . . . . . . . . . . . . . . .232
KE transmitter Settings:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Limited Hardware Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
What is covered by the Limited Hardware Warranty. . . . . . . . . . . . .233

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About This Manual
This User Manual is provided to help you get the most from your KVM Over
IP Matrix System. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Chapter 1, Introduction, introduces you to the KVM Over IP Matrix
System. Its purpose, features and benefits are presented, and its front and back
panel components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, OSD Operation, explainsthefundamentalconcepts involvedin
operating the KE6900 / KE6900ST / KE6940 / KE8950 / KE8952, and
provides a complete description of the On Screen Displays (OSDs) and how to
work with them.
Chapter 4, Software Installation, explains the administrative procedures
that are required to download and install the Matrix Manager software.
Chapter 5, Browser / Telnet Operation, explains how to log in to the
Matrix Manager with a web browser, and describes the features, functions, and
how to work with the browser's interface.
Chapter 6, Dashboard, explains how to use the Matrix Manager’s
Dashboard tab to view connection, session, and device events.
Chapter 7, Device Management, explains how to add, configure, and
organize the Transmitter and Receiver devices that will be managed over the
network,aswell ashow to createChannels andProfilesfor matrix connections.
Chapter 8, User Management, describes how to add, modify and delete
user accounts; create user groups and assign users to them; specify access
rights for users and groups; and specify user authentication.
Chapter 9, System, explains the Matrix Manager’s global settings, and
ANMS settings for LDAP/AD, RADIUS, and TACACS+ authentication and
authorization.
Chapter 10, Logs, explains how to access, filter, and search the various logs
that are kept by the Matrix Manager.
Chapter 11, Maintenance, explains how to use the Matrix Manager's
Maintenance tab to backup, restore, upgrade firmware, install certificates, and
set user preferences.

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Chapter 12, Firmware Upgrade Utility, explains how to download and
use the Firmware Upgrade Utility to install new firmware on the devices.
Chapter 13, CLI Commands, provides a complete list of the serial
protocol and TCP/IP commands used when utilizing the RS-232 Serial Port or
a network connection to configure the KE devices.
An Appendix, at the end of the manual provides technical and
troubleshooting information.

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xiv
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start →Run means
to open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com

1
Chapter 1
Introduction
Overview
The KVM Over IP Matrix System is a solution that combines KE Series
Extenders (KE6900, KE6940, KE6900ST, KE8950, KE8952) with the KE
Management Software (CCKM) to extend, control and monitor access to
computers, across a network, in a multitude of ways. The system lets you setup
amatrix ofremote KVMconsolesthataccess computersacross anetwork,with
the flexibility to control and configure each connection.
The KE Extenders consist of transmitters that connects to the computer and
receivers that provide console access from a separate location. The computer
is accessed from the remote console via a standard TCP/IP network or direct
Ethernet cable connection. This is perfect for any installation where you need
to place the console where it is convenient, but you want the computer to reside
in a secure location - away from the keyboard, mouse and display.
The KE6900 is a single view extender that supports one DVI display at each
end. The KE6940 is a dual view extender that supports two DVI displays at
each end, allowing the video output to display across two monitors.
The KE8950 and KE8952 are single view 4K HDMI extenders that support
HDCP 1.4 and HDMI 1.4a. The KE8900 Series connect unit-to-unit or over a
TCP/IP network via a Gigabit Ethernet or SFP port. Both models support Fiber
Channel over Ethernet via SFP fiber modules* which connect to a network
switch at speeds up to 1 Gbps. Additionally, the KE8952’s Gigabit LAN port
supports Power over Ethernet (PoE) which provides a network connection and
powers the unit from a network switch over Cat 5e cable.
The KE Extenders have a local On Screen Display (OSD) on the receiver end
to configure both units - for easy setup and operation. Both the transmitter and
receiver have RS-232 ports to connect to a serial terminal for configuration or
serial devices such as touchscreens and barcode scanners.
As KVM over IP Matrix Extenders they can make console-to-computer
connections in several ways: one-to-one (Extender mode), one-to-many
(Splitter mode), many-to-one (Switch mode), or many-to-many (Matrix mode).
The KE Management Software (CCKM) allows you to define matrix
connections and manage KE Extenders with features such as auto-detection of
KE Extenders, username/password authentication, switching and sharing of

KVM Over IP Matrix System User Manual
2
connections, scheduling, permissions and more. Whether you're extending
computer access for Monitoring, Broadcasting, Editing or Workstation setup,
the KVM Over IP Matrix System gives you the flexibility and control to
manage one or hundreds of extended connections.
Note: The SFP module is sold separately. You can choose the 2A-136G, a
multi-mode SFP module that provides 1 GbE connectivity up to 550 meters; or
the 2A-137G, a single-mode SFP module that provides 1 GbE connectivity up
to 10 kilometers. Visit ATEN's website or contact your ATEN dealer for more
information.

Chapter 1. Introduction
3
Features
Remote KVM console access of computers over LAN or Ethernet cable
connection
Dual console operation – control your system from both the Transmitter
and Receiver by USB keyboard, monitor, and mouse
RS-232 serial portsallows you to connect to a serial terminal for
configuration, and serial devices such as touchscreens and barcode
scanners1
Superior video quality – up to 1920 x 1200 @ 60 Hz with 24-bit color
depth (KE6900 series); up to 3840 x 2160 @ 30 Hz (4:4:4) with 24-bit
color depth (KE8900 series)
Supports standard VGA resolutions from 640 x 480 to 1920 x 1200 @ 60
Hz (KE6900 series); and HDMI resolutions from 640 x 480 to 3840 x
2160 @ 30 Hz (KE8950 series)
OSD (On Screen Display) on the Receiver configures both units
Supports KE Management Web GUIadministration2
KE Management Lite provides web GUI support for smaller installations3
Supports Power over Ethernet (PoE) functionality – compliant with IEEE
802.3at and 802.3af standards (KE8952 only)
Gigabit Ethernet port
Remote login security
DVI digital and analog monitor support
Built-in ESD protection and surge protection
Supports 2 channel analog (KE6900 series) and 7.1 channel surround
sound (KE8950 series) stereo speakers and microphone
Auto-MDIX - automatically detects cable type
Supports widescreen formats
Supports High-Quality Video streaming
Virtual Media Support
Hot pluggable
Rack Mountable
Upgradeable firmware
Note: 1. RS-232 serial portssupport Tx/Rx/CTS/RTS/DTR/DSR signals only.

KVM Over IP Matrix System User Manual
4
2. The KE Management web GUI can be updated from the CCKM page
on our website: www.aten.com. To obtain a license for the full
version of the software please contact your ATEN dealer.
3. The KE Management Lite is a web GUI that supports up to 8 KE
devices and can be downloaded for free after registering your product
on the ATEN eService website (http://eservice.aten.com).

Chapter 1. Introduction
5
Requirements
Console
(KE6900) One DVI compatible monitor capable of the highest possible
resolution
(KE6940) Two DVI compatible monitors capable of the highest possible
resolution
(KE8950/KE8952) One HDMI compatible monitor capable of the highest
possible resolution
A USB mouse
A USB keyboard
Microphone and speakers
Computers
The following equipment must be installed on each computer that is to be
connected to the system:
(KE6900) One DVI port
(KE6940) Two DVI ports
(KE8950/KE8952) One HDMI port
USB Type A port
Audio ports
Cables
For optimal signal integrity and to simplify the setup, we strongly
recommend that you only use the high quality custom USB KVM Cable
that is provided with this package.
Software
The minimum hardware and software requirements for the computer running
the KE Management software are:
Processor: Intel or AMD processor 1 GHz or above
RAM: 2GB or above
HDD: 16GB or above
Web browser
Java Runtime Environment (JRE) 6 with update 11 or higher

KVM Over IP Matrix System User Manual
6
Operating System Requirements:
Windows 2000, XP, Vista, 2003, 2008, 7 and 8.1
Linux (Ubuntu, CentOS, Fedora, SUSE)