ATEN KN1000A User manual

KN1000A
Single Port KVM over IP Switch
with Single Port Power Switch
User Manual

KN1000A User Manual
ii
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC ules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC ules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio
interference.
Suggestion
Shielded twisted pair (STP) cables must be used with the unit to ensure
compliance with FCC & CE standards.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen
verursachen.
KCC Statement

KN1000A User Manual
iii
Industr Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
RoHS
This product is oHS compliant.

KN1000A User Manual
iv
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VE IFY THAT THE VOLTAGE SETTING IS
CO ECT BEFO E USE.
International http://eservice.aten.com
International 886-2-86 2-6 5
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-678
North America 1-888- -ATEN ext 4 88
1- 4 -428-1111

KN1000A User Manual
v
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
eseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com

KN1000A User Manual
vi
Package Contents
Check to make sure that all the components are in working order. If you
encounter any problem, please contact your dealer.
The basic KN1000A package consists of:
1 KN1000A
1 custom KVM cable sets
1 custom console cable set
1 USB Mini-B to USB Type-A cable
1 power adapter
1 outlet power cord
1 mounting kit
1 user instructions*
Note:Features may have been added to the KN1000A since this manual was
published. Please visit our website to download the most up-to-date version.

KN1000A User Manual
vii
Content
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features and Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote User Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Custom Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2. ardware Setup
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
DIN Rail Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3. Local Console and OSD Operation
Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Laptop USB Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
OSD Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Set IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Disable Dev Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Reset Default Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

KN1000A User Manual
viii
Reset Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Reboot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4. Browser Login
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
5. Configuration
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Basic Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Upgrade Main Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Backup / Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Ping Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Advanced Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
IPv6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Network Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
SMTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Log Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
SNMP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Syslog Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
RADIUS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
LDAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
The Permission Attribute Value (for RADIUS and LDAP) . . . . . . . 4
Permission String Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Account Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

KN1000A User Manual
ix
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Obtaining a CA Signed SSL Server Certificate . . . . . . . . . . . . . . . 57
Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Outlet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Auto Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Serial Console (COM 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
PoN Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Enable 2-Wire RS232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Console Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Serial Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
View and Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
6. The WinClient Viewer
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
The WinClient Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Gamma Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Button Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Message Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Compose Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Virtual Media Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Virtual Media Redirection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

KN1000A User Manual
x
Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Automatic Mouse Synchronization (DynaSync) . . . . . . . . . . . . . 108
Mac Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Manual Mouse Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . 10
Open GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Customize Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
7. The JavaClient Viewer
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
The JavaClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
8. The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
The Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
The Tick Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
9. AP Operation

KN1000A User Manual
xi
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
The WinClient AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
The Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Consignes de sécurité. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Local IP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
AP Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
PPP Modem Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Connection Setup Example (Windows XP) . . . . . . . . . . . . . . . . . . . . 162
Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Mismatch Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Java. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Mac Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

KN1000A User Manual
xii
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . 174
Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Supported ATEN Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . . 176
Java Applet Viewer / Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . . 176
Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
ATEN Standard Warranty Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

KN1000A User Manual
xiii
About This Manual
This User Manual is provided to help you get the most from your KN1000A
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the KN1000A System. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, ardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, Local Console and OSD Operation, describes the use of the
KN1000A from the (OSD) local console and LUC mini USB ports for console
functionality.
Chapter 4, Browser Login, describes how to log into the KN1000A with a
browser, and explains the functions of the icons and buttons that appear on the
opening page.
Chapter 5, Configuration, explains the administrative procedures that are
employed to configure the KN1000A’s working environment, as well as how
to operate the KN1000A from the local console.
Chapter 6, The WinClient Viewer, explains how to connect to the
KN1000A with the Windows Client software, and describes how to use the
OSD to access and control the computers connected to the unit.
Chapter 7, The JavaClient Viewer, describes how to connect to the
KN1000A with the Java Applet software, and explains how to use the OSD to
access and control the computers connected to the unit.
Chapter 8, The Log Server, explains how to install and configure the Log
Server.
Chapter 9, AP Operation, describes how to operate the KN1000A using
Windows and Java programs, rather than with the browser method.
Appendix, provides specifications and other technical information regarding
the KN1000A.
Note:
ead this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or connected
devices.

KN1000A User Manual
xiv
The product may be updated, with features and functions added, improved
or removed since the release of this manual. For an up-to-date user
manual, visit http://www.aten.com/global/en/
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
>
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start > Run means
to open the Start menu, and then select Run.
Indicates critical information.

KN1000A User Manual
xv
Terminology
Throughout the manual we make reference to the terms Local and Remote in
regard to the operators and equipment deployed in a KN1000A installation.
Depending on the point of view, users and servers can be considered Local
under some circumstances, and Remote under others:
Switch’s Point of View
emote users – We refer to a user as a Remote user when we think of
him as someone who logs into the switch over the net from a location
that is remote from the switch.
Local Console – The keyboard mouse and monitor connected directly
to the switch.
Servers – The servers attached to the switch via custom KVM cables.
User’s Point of View
Local client users – We refer to a user as a Local client user when we
think of him as sitting at his computer performing operations on the
servers connected to the switch that is remote from him.
emote servers – We refer to the servers as Remote servers when we
think of them from the Local Client User’s point of view – since,
although they are locally attached to the switch, they are remote from
him.
When we describe the overall system architecture, we are usually speaking
from the switch’s point of view – in which case the users are considered
remote. When we speak about operations users perform via the browser,
viewers, and AP programs over the net, we are usually speaking from the user’s
point of view – in which case the switch and the servers connected to it are
considered remote.

KN1000A User Manual
xvi
This Page Intentionally Left Blank

1
Chapter 1
Introduction
Overview
The KN1000A is a control unit that provides remote BIOS-level access to
servers or “over-IP” capability to KVM switches that do not have built-in over-
IP functionality. It allows operators to monitor and access their computers from
remote locations using a standard Internet browser or Windows and Java based
application. In addition, the KN1000A offers out-of-band access, including
external modem support, and supports BIOS-level troubleshooting without the
need for constant on-site IT maintenance.
To help you manage and control your entire data center environment, a built-
in single-port power switch allows remote power management of a server/
installation connected locally to the KN1000A. You can also add a PoN*
(Power Over the NET™) power management unit and remotely control the
power status of devices in your installation, including monitoring their current
status, as well as turning servers on, off, and rebooting them.
Note: equires a separate purchase.
The KN1000A connects to the Internet, an Intranet, LAN, or WAN using
industry-standard Cat 5e cable, then uses a custom KVM cable to connect to a
local KVM switch or server. Because the KN1000A uses TCP/IP for its
communications protocol, the server or KVM switch it is connected to can be
accessed from any computer on the net – whether that computer is located
down the hall, down the street, or half-way around the world.
(Continues on next page.)
KVM Switch

KN1000A User Manual
2
Operators at remote locations connect to the KN1000A via its IP address. Once
a connection has been established and authorization granted, the remote
computer can exchange keyboard, video and mouse signals with the server (or
servers on a KVM switch installation), just as if they were physically present
and working on the equipment directly.
The KN1000A’s Virtual Media function allows you to perform diagnostic
testing, file transfers, and OS and application patches from a remote console.
There is no need to physically load a CD directly to the server to perform data-
related tasks – you can conveniently and efficiently troubleshoot and resolve
problems at the BIOS level from anywhere.
The Administrator and Client software included with the KN1000A make it
easy to install, maintain, and operate. System administrators can handle a
multitude of tasks with ease – from installing and running GUI applications, to
BIOS-level troubleshooting, routine monitoring, concurrent maintenance,
system administration, rebooting and even pre-booting functions.
The Administrator Utility is available in a browser-based version as well as
Windows-based and Java application versions. The utility is used to configure
the system; limit access from remote computers; manage users; and maintain
the system with firmware and software module updates.
A Windows Client iewer and a Java Applet iewer are available for browser
access, while Windows Client AP and Java Client AP programs are provided
for non-browser GUI access. They allow IP connections and logins from
anywhere on the net. Inclusion of a Java-based client ensures that the
KN1000A is platform independent, and is able to work with practically all
operating systems. The KN1000A also provides serial console management
over the Internet, which can remotely control serial console devices such as a
network switch.
The client software allows access to, and control of, the connected servers.
Once an operator successfully connects and logs in, his screen displays what is
running on the remote unit attached to the KN1000A (a KVM OSD display, a
server's desktop, or a running program, for example) and he can control it from
his console just as if he were there.
The Log Server records all the events that take place on selected KN1000A
units for the administrator to analyze.
In addition, the KN1000A is compatible with ATEN’s KVM over IP Console
Station, the KA82 series. The KA82 series is a hardware-based, standalone
console solution that can centrally manage multiple KN devices. It is especially
suitable for environments where a PC is not allowed (refer to ATEN’s website
to get more information on the KVM over IP Console Station).

Chapter 1. Introduction
3
The KN1000A is also compatible with the ATEN PadClient. It is an
application for iPad that provides secure remote access to computers connected
to compatible KVM over IP switches. efer to the ATEN website for more
information about the ATEN PadClient.
As an investment, the KN1000A is protected through the ability of its firmware
to be upgraded over the Internet. You can stay current with the latest
functionality improvements by downloading firmware update files from our
website as they become available, and then using the utility to quickly and
conveniently perform the upgrade.

KN1000A User Manual
4
Features and Benefits
The features and benefits provided by a KN1000A deployment are described
in the following table:
Features Benefits
Over-IP
Capability for
Legacy KVM
Switches or KVM
switches that do
not have built-in
over-IP
functionality
Protects your original KVM switch investment. No need to
purchase new KVM switches to achieve the benefits of over-IP
connectivity.
Compatible KVM Switches include the following: ACS1208A,
ACS1216A, CS1308, CS1316, CS1708A, CS1716A, CS1754*,
CS1758*, CS 134, CS 138, KH1508A, KH1516A, KH2508A,
KH2516A.
*Some of the KN1000’s features may not be supported, depending on the functionality of
the connected KVM switch. (For example, some switches do not support virtual media.)
*Some features found on the connected KVM switches may not be supported on the
KN1000. (For example, the CS1754’s audio.)
Configuration and
Operation
An easy-to-navigate graphical user interface makes for convenient,
intuitive configuration and operation. Web-based Windows and
Java implementations allow the remote equipment to be controlled
from industry-standard web browsers. Windows and Java AP client
software – using the same, convenient, GUI – are also included to
provide access where a browser environment is not desired.
Remote Power
Control with
Wake on LAN
1. A built-in single-port power switch allows remote power
management of a server/installation connected locally to the
KN1000A.
2. In addition, you can also add a PoN (Power Over the NET™)
power management unit and remotely control the power status of
devices on your installation, including monitoring their current
status, as well as turning servers On, Off and Rebooting them.
Superior Video With its enhanced FPS throughput for crisp responsive video
display, the KN1000A offers resolutions of up to 1 20 x 1200 @
60Hz and vibrant 24-bit color depth for rich remote session display.
The remote desktop can appear full-screen, or in a window. In full-
screen mode the remote desktop display scales to the user’s
monitor display size.
Virtual Media USB 1.1 and 2.0 devices (floppy drives, CDROMs, flash drives,
etc.), folders, and image files on a user’s local system, appear and
act as if they were installed on the remote server, for ease and
convenience when performing software installation and system
updates across the entire installation.
Virtual Remote
Desktop
 On-screen keyboard with multilanguage support
 Exit Macros support
 BIOS-level access