Atlantic broadband TIVO Manual

Video: TiVo®Instruction Guide
READY-SET-INSTALL
KIT
TiVo SmartBox, TiVo DVR
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HDMI Cable Ethernet CableTiVo Voice Remote
with Batteries
TiVo DVR or
SmartBox
& Power Cord
FOLLOW THESE INSTRUCTIONS TO SET UP
YOUR VIDEO SERVICE.
Difculty: Moderate Time to Complete: 30 Minutes
Coaxial Splitter
with 3 Coaxial Cables
Pre-Connected
WHAT YOU’LL NEED:
BEFORE YOU BEGIN:
Thanks for choosing Atlantic Broadband as your video provider!
We’re excited to deliver our video services directly into your home.
In this box, you’ll nd everything you need to set up and activate
your TiVo®device.
WELCOME!
• If you received both an internet gateway and a TiVo self-installation kit, please follow the
gateway setup and activation instructions rst. Be sure to install the gateway in the same room where you will
install the TiVo device. Use the included coaxial splitter and cables.
• If you received only a TiVo self-installation kit, please be sure to move your existing internet
gateway to the same room where you will install the TiVo device. Use the included coaxial splitter and cables.
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HDMI Cable Ethernet CableTiVo Voice Remote
with Batteries
TiVo DVR or
SmartBox
& Power Cord
FOLLOW THESE INSTRUCTIONS TO SET UP
YOUR VIDEO SERVICE.
Difculty: Moderate Time to Complete: 30 Minutes
Coaxial Splitter
with 3 Coaxial Cables
Pre-Connected
WHAT YOU’LL NEED:
BEFORE YOU BEGIN:
Thanks for choosing Atlantic Broadband as your video provider!
We’re excited to deliver our video services directly into your home.
In this box, you’ll nd everything you need to set up and activate
your TiVo®device.
WELCOME!
• If you received both an internet gateway and a TiVo self-installation kit, please follow the
gateway setup and activation instructions rst. Be sure to install the gateway in the same room where you will
install the TiVo device. Use the included coaxial splitter and cables.
• If you received only a TiVo self-installation kit, please be sure to move your existing internet
gateway to the same room where you will install the TiVo device. Use the included coaxial splitter and cables.
20-ABB-10458__Self-Install Guide__TiVo__r4__12 PAGES.indd 2-3 6/18/20 10:07 AM

NOTE: The TiVo device does not have a power button. It will boot up when power is plugged in.
HOW TO SET UP YOUR TIVO DEVICE:
Follow the steps below to connect your new TiVo device. Note that your TiVo
device may vary from the one pictured, but the connections, cables, and steps
remain the same.
Connect the coaxial cable to the TiVo device and to the splitter (labeled OUT)
Connect the HDMI cable to the TiVo device and to the TV. Note the INPUT name and
number on your TV.
Connect the Ethernet cable to the TiVo device and to any of the four Ethernet ports on the
back of your gateway.
Connect the power adapter to the TiVo device and to an electrical wall outlet.
Insert the batteries into your TiVo voice remote making sure the polarity (+/-) is correct.
1
2
3HDMI Cable
Ethernet Cable
4
5
Coaxial Cable
Power Cord
Coaxial Cable
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NOTE: The TiVo device does not have a power button. It will boot up when power is plugged in.
HOW TO SET UP YOUR TIVO DEVICE:
Follow the steps below to connect your new TiVo device. Note that your TiVo
device may vary from the one pictured, but the connections, cables, and steps
remain the same.
Connect the coaxial cable to the TiVo device and to the splitter (labeled OUT)
Connect the HDMI cable to the TiVo device and to the TV. Note the INPUT name and
number on your TV.
Connect the Ethernet cable to the TiVo device and to any of the four Ethernet ports on the
back of your gateway.
Connect the power adapter to the TiVo device and to an electrical wall outlet.
Insert the batteries into your TiVo voice remote making sure the polarity (+/-) is correct.
1
2
3HDMI Cable
Ethernet Cable
4
5
Coaxial Cable
Power Cord
Coaxial Cable
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STEPS TO ACTIVATE:
Follow the steps below to get your TiVo device up and running.
Please also reference the images on the next page.
When the TiVo device powers up, you may receive this message, “Your TiVo service is not
active.” Please select “Delete this message” and continue to the Home screen.
When you see the TiVo Home screen , use your TiVo remote to navigate to Menu > Settings >
Network Settings . Select “TiVo Service Connection” by pressing OK on the remote .
1
NOTE: The Home screen can also be accessed by pressing the TiVo button at the top of your TiVo voice remote.
Steps continue on next two pages.
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STEPS TO ACTIVATE:
Follow the steps below to get your TiVo device up and running.
Please also reference the images on the next page.
When the TiVo device powers up, you may receive this message, “Your TiVo service is not
active.” Please select “Delete this message” and continue to the Home screen.
When you see the TiVo Home screen , use your TiVo remote to navigate to Menu > Settings >
Network Settings . Select “TiVo Service Connection” by pressing OK on the remote .
1
NOTE: The Home screen can also be accessed by pressing the TiVo button at the top of your TiVo voice remote.
Steps continue on next two pages.
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After the connection is complete, go to Menu > Help > Account & System Info > System Information
. On the 6th line down, you will see an update “TiVo Service account status: 3: Account in Good
Standing.” Now you can proceed to the next step.
Restart the TiVo device. Pull the power from the back of the TiVo device, wait 10 seconds, and plug
the power back in.
When the TiVo device powers back up again, call Atlantic Broadband’s automated activation line
at 1-855-371-1548* and follow the prompts to complete the activation.
2
3
4
STEPS TO ACTIVATE (continued):
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After the connection is complete, go to Menu > Help > Account & System Info > System Information
. On the 6th line down, you will see an update “TiVo Service account status: 3: Account in Good
Standing.” Now you can proceed to the next step.
Restart the TiVo device. Pull the power from the back of the TiVo device, wait 10 seconds, and plug
the power back in.
When the TiVo device powers back up again, call Atlantic Broadband’s automated activation line
at 1-855-371-1548* and follow the prompts to complete the activation.
2
3
4
STEPS TO ACTIVATE (continued):
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PAIR YOUR TIVO REMOTE TO YOUR TV:
Go to Menu > Settings > Remote,
CableCARD & Devices > Remote
Control Setup > Set TV Power,
Volume, and Mute
Find your TV manufacturer and follow
the on-screen instructions.
1
2
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PAIR YOUR TIVO REMOTE TO YOUR TV:
Go to Menu > Settings > Remote,
CableCARD & Devices > Remote
Control Setup > Set TV Power,
Volume, and Mute
Find your TV manufacturer and follow
the on-screen instructions.
1
2
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We hope you enjoy your
video service. If you have any
questions, we’re here to help
you answer them 24-hours a
day, 7 days a week.
Need additional support? Please visit
atlanticbb.com/TiVoInstall to check out
online resources, or call 1-855-211-4914
for assistance.
Thank you again for choosing
Atlantic Broadband!
VIDEOTIVOGUIDE0620
Services and channels subject to availability and may change
at any time. TiVo, the TiVo logo and the TiVo silhouette logo are
trademarks or registered trademarks of TiVo Brands LLC. All other
trademarks are the property of their respective owners. 
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