Atlantis AT210 User manual

Owner’s Guide
Atlantis AT210

1How does it work?
Regeneration is t e process of restoring t e
softening ability of t e resin. During
regeneration some of t e salt in t e salt
storage tank is turned into brine. T is brine is
t en sucked up and flus ed t roug t e
resin. W en t e brine comes into contact
wit t e resin t e calcium and magnesium
t at as been collected is released and
flus ed away down t e drain. After t is, t e
resin is flus ed out to remove any excess
brine. T e resin is t en ready to soften more
water.
2What is regeneration?
Under normal use t e resin is expected to last ten to fifteen years.
3How long will the resin last?
Water softeners work by passing ard water
t roug a bed of ion exc ange resin. As t e
ard water comes into contact wit t e resin
t e calcium and magnesium ( ardness) is
exc anged for sodium. T is means t at t e
water produced by t e softener is soft i.e. it
contains no ardness. T e resin can only
keep softening t e water until it runs out of
sodium ions. T is is w y we need to
regenerate t e resin.
A flow meter inside t e control valve
monitors t e water flow. T e electronics t en
compare t e remaining softening capacity of
t e mac ine wit t e expected water use.
T e softener is programmed to monitor t e
flow of water, and builds up a pattern of
your family's typical usage. W en appropriate
t e softener will regenerate.
4How does it know when to regenerate?
Softened water is ig er in sodium content
t an mains water. To put t is into
perspective, one pint of softened water
contains less t at an quarter of t e sodium
found in one pint of milk! T e Department of
Healt advises t at water from a domestic
softener s ould not be used for cooking and
drinking.
It is most important t at softened water is
not used for making up babies feed. If you
were to consume very large quantities of
softened water you would increase t e
amount of sodium in your body.
5What will happen if I drink softened water?
Softened water feels slippery w en you was
your ands; t is is ow most people can tell.
Alternatively, you can use t e test kit
provided wit t e softener.
6How can I be sure it’s working?

T is depends on ow muc water you use. But on
average, a family of four will use around 25kg per mont .
7How much salt does it use?
Very little. T e cost of electricity for a year is virtually
insignificant. Muc of t e power for regeneration is
drawn from t e kinetic energy of t e water supply.
8How much power does it use?
T e salt is used during regeneration. (See question 2).
9Why does the softener need salt?
It is best to c eck t e salt level every two weeks. If it is
less t an a quarter full, it needs topping up.
10 When will the salt need topping up?
Usually t e s op w ere you boug t t e softener, or any
local builder’s merc ant will sell tablet salt.
11 Where should I get the salt from?
T e best sort of salt for your softener is tablet salt. You
can use granular, but it is not recommended (see label
under salt lid). Don’t use block salt, as it dissolves
too slowly.
12 What sort of salt should I use?
Yes, but only a couple of inc es (50mm). Normally you
won’t see it because t e salt covers it. During
regeneration, t e water level gets ig er for a time.
13 Should there be water in with
the salt?
What do the lights mean?
NORMAL OPERATION:
The softener has one light
illuminated. This tells you the
hardness setting for your
incoming water. To change it,
press the button on the fascia
panel repeatedly until the
required setting is reached
ATER FLO ING:
The lights flash from left to
right. This tells you that the
softener is measuring the flow
of water through the softener.
REGENERATING:
The right hand ‘D’ light flashes
constantly and the other lights
come on in a sequence. This
lasts for about one hour.
FAULT:
All lights flashing on and off
together. See the Trouble
Shooting Guide, in this manual.

Salt is only used during regeneration. Any excess is
flus ed away down t e drain.
14 Where does the salt go?
Most likely t e softener is in regeneration. If it is, t en t e
rig t and “D” lig t will be flas ing. Leave t e softener
to finis t e cycle.
15 It's making a noise?
Softeners only really appear to do somet ing w en t ey
regenerate. You can tell if t e softener is working by
running off some water; after a time, t e lig ts on t e
fascia will start to flas .
16 It's not making any noise?
Not ing. (See question 13 and 16).
17 There’s no water in the salt
cabinet; what’s wrong?
Most dis was ers contain a water softener built in, so
you can feed t e dis was er wit ard water if you
want to. However, if you feed t e dis was er wit
softened water, t ere is no need to put salt in.
18 Can I use softened water in a
dishwasher?
It is difficult to be specific, but once every two years is
normally adequate. Call us on 01440 761500 if required.
19 How often does it need servicing?
It is possible to isolate t e softener using t e t ree valves
t at connect to your pipework. Full details of t is, toget er
wit a diagram of t e valves, are s own on t e label under
t e salt lid.
20 How do I turn it off?
Under t e salt lid.
21 Where is the serial number?
Regeneration light cycles
Cycle 1 – Fill
Cycle 2 – Soak
Cycle 3 – Backwash
Cycle 4 – Pickup
Cycle 5 – Rapid rinse
Cycle 6 – Mini fill
Cycle 7 – Looking for home
position
FAULT all lights flashing –
Call for service

Trouble Shooting Guide
Hard water Make sure t at t e power is connected (one lig t
on t e fascia panel s ould be on).
If no lig ts are on, t en t e power is turned off,
t e power connector at t e back of t e softener
as been unplugged, or t e transformer is faulty.
If t e plug-in transformer is warm, it is probably
working.
C eck t at t e inlet/outlet oses are connected
t e rig t way around.
C eck t at t e bypass valve is s ut and t e inlet /
outlet valves are open.
C eck t at t ere is salt in t e salt container. C eck
also, t at t e salt asn't built up a 'crust' inside
t e container – if it as, break it up and rinse it
away.
If you ave a tank in t e loft ensure t at t e float
valve is not blocked or filling very slowly.
C eck t e ardness setting on t e fascia panel is
correct (instructions are on t e ardness test kit
supplied).
Use t e ardness test kit to confirm your
suspicion t at t e water is ard.
Make sure t at t e lig ts flas from left to rig t
across t e fascia panel w en water flows t roug
t e softener.
See the back cover of this manual for a diagram of the rear
view of the water softener.

All four lig ts
flas ing on and
off toget er
Try turning t e power off for ten seconds and
t en back on. T is will cause t e softener to
reset and return to t e “ ome” position.
If t is does not solve t e problem, please call our
service department.
Overflowing/
full of water
Make sure t at t e drain ose is not frozen.
Make sure t at t e inlet/outlet oses are not
leaking at t e back of t e softener.
Make sure t at t e drain ose is not blocked.
Make sure t at granular salt is not being used.
Leaking To find t e leak, first dry up any water wit
clot s etc.
T en c eck t at none of t e oses t at connect
to t e back of t e softener are leaking.
T en manually regenerate t e softener. (Press
and old t e “Select” button on t e fascia for 5
seconds).
Regeneration takes about one our.
After regeneration, c eck again for leaks.
Using too muc salt Ensure t at t e water softener is not feeding an
outside tap.
C eck t e water level inside t e cabinet. (If it is
more t an alf full, t en see ‘Overflowing’
section).
C eck t at t e correct ardness as been set on
t e fascia panel.
(A roug guide to salt usage for a family of four,
is 1 x 25kg bag of salt per mont .)
Trouble Shooting Guide

Loss of water
pressure/reduced
flow
Make sure t at t e softener is plumbed in
correctly for your type of plumbing system (refer
to t e ‘inlet and outlet connections’ section of
t e installation instructions).
Make sure t at t e inlet and outlet valves are
fully open (see back cover of t is manual for
diagram of t e rear view of t e water softener).
Note t at – depending upon t e level of usage
and local water conditions, after several years
t e resin can become ex austed and may result
in loss of flow. Please call Atlantis Water
Treatment for a service visit.
Salty water Make sure t at t e red drain ose is not blocked
or partially blocked. Remove t e red drain ose
from t e connection on t e rear of t e softener
and blow t roug to make sure t at it is clear,
t en reconnect.
Constantly
regenerating/
constantly filling
First look at t e fascia and see w at lig ts are
on (see t e AT210 Regeneration Display lig ts
table on preceding page).
If no lig ts are on, t en t e power is turned off,
t e power connector at t e back of t e softener
as been unplugged, or t e transformer is
faulty.
If t e plug in transformer is warm, it is probably
working.
If t e lig ts are on, c eck wit t e table, to see
w at stage of regeneration t e softener is in.
Constantly running
to drain
See ‘Constantly Regenerating' above.
If, after checking this fault finding guide, you are still experiencing
difficulties, please contact either your installer, or the Atlantis ater
Treatment Service department on 01440 761500.

Atlantis Water Treatment Limited
nit 3A
Homefield Road
Haverhill
Suffolk
CB9 8QP
Tel: [phone]
Fax: [phone]
[email protected]
www.atlantis-uk.com
Rear view of water softener