Atop SE5002D-Fm User manual

SE5002D
Serial Device Server
User’s Manual
v. 1.2
October 2017

Atop Serial Device Server
SE5002D
User Manual V. 1.1
Important Announcement
The information contained in this document is the property of Atop Technologies, Inc., and is
supplied for the sole purpose of operation and maintenance of Atop Technologies, Inc. products.
No part of this publication is to be used for any other purposes, and it is not to be reproduced,
copied, disclosed, transmitted, stored in a retrieval system, or translated into any human or
computer language, in any form, by any means, in whole or in part, without the prior explicit
written consent of Atop Technologies, Inc., offenders will be liable for damages. All rights,
including rights created by patent grant or registration of a utility model or design, are reserved.
Disclaimer
We have checked the contents of this manual for agreement with the hardware and software
described. Since deviations cannot be precluded entirely, we cannot guarantee full agreement.
However, the data in this manual is reviewed regularly and any necessary corrections included
in subsequent editions. Suggestions for improvement are welcome. All other product names
referenced herein are registered trademarks of their respective companies.
Published by
Atop Technologies, Inc.
2F, No. 146, Sec. 1, Tung-Hsing Rd.
Jubei, Hsinchu 30261
Taiwan, R.O.C.
Tel:
886-3-5508137
Fax:
886-3-5508131
www.atop.com.tw
www.atoponline.com
Copyright © 2017 Atop Technologies, Inc. All rights reserved. Technical data is subject to
change. All other product names referenced herein are registered trademarks of their
respective companies.

Atop Serial Device Server
SE5002D
User Manual V. 1.1
Table of Contents
Preface..........................................................................................................................7
1. Introduction ........................................................................................................9
1.1 Product Overview ...................................................................................9
1.2 Application Connectivity ....................................................................11
1.2.1 TCP Server Mode .......................................................................11
1.2.2 TCP Client Mode ........................................................................12
1.2.3 UDP Mode ....................................................................................13
1.2.4 Tunneling Mode..........................................................................14
2. Getting Started.................................................................................................15
2.1 Hardware: Panel Layout......................................................................15
2.2Pin Assignments...................................................................................17
2.2.1 Serial Port ....................................................................................17
2.2.2 Ethernet port ...............................................................................18
2.2.3 RJ45 Pin Assignment ...............................................................18
2.3 Buzzer ......................................................................................................19
2.4 LED Indicators.......................................................................................19
3. Software Setup ................................................................................................20
3.1 Configuration by Device Management Utility ...............................21
3.2 Configuration by Telnet Utility ..........................................................21
3.2.1 Login to the System..................................................................21
3.2.2 Networking ..................................................................................24
3.2.3 Change the Password ..............................................................25
3.2.4 COM1 Setup ................................................................................25

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SE5002D
User Manual V. 1.1
3.2.5 Configure SE5002D as a TCP server ....................................26
3.2.6 Configure SE5002D as a TCP Client.....................................28
3.2.7 Configure SE5002D as a UDP.................................................29
3.2.8 Enable/Disable Virtual COM....................................................30
3.2.9 Enable/Disable Pair Connection............................................31
3.2.10 COM Port Setting.......................................................................32
3.2.11 Emptying Serial Buffer .............................................................33
3.2.12 Setting Packet Delimiter ..........................................................34
3.2.13 Accept Control Command from COM port .........................36
3.2.14 Backup EEPROM to Flash.......................................................36
3.3 Configuration Using Web Browser ..................................................37
3.3.1 Login to the System..................................................................37
3.3.2 Networking Setup ......................................................................39
3.3.3 Security Setup ............................................................................41
3.3.4 Backup EEPROM to Flash.......................................................42
3.4 Link Mode Configuration ....................................................................42
3.4.1 TCP Server...................................................................................43
3.4.2 TCP Client....................................................................................45
3.4.3 UDP................................................................................................47
3.5 TCP Server Application.......................................................................49
3.5.1 Enable Virtual COM ...................................................................49
3.5.2 Enable RFC 2217........................................................................50
3.5.3 SE5002D as a Pair Connection Master ................................50
3.5.4 Enable Reverse Telnet..............................................................51

Atop Serial Device Server
SE5002D
User Manual V. 1.1
3.5.5 Multiple TCP Connections.......................................................53
3.5.6 Multi-Point TCP Pair Connections ........................................54
3.6 TCP Client Application ........................................................................55
3.6.1 Enable Virtual COM ...................................................................55
3.6.2 Enable RFC 2217........................................................................56
3.6.3 SE5002D as a Pair Connection Slave...................................56
3.7 UDP Application: Multi-Point Pair Connection .............................58
3.7.1 COM Configuration....................................................................60
4. Using Virtual COM ..........................................................................................62
4.1 Virtual COM Driver setup....................................................................62
4.1.1 System Requirements ..............................................................62
4.1.2 Limitation .....................................................................................63
4.1.3 Installation ...................................................................................63
4.1.4 Uninstalling .................................................................................63
4.2 Virtual COM ............................................................................................64
4.2.1 Enable Virtual COM in Serial Device Servers.....................64
4.2.2 Running Serial/IP in Windows................................................65
4.3 Configuring Virtual COM Ports .........................................................67
4.3.1 Exceptions...................................................................................69
4.4 Using Serial/IP port Monitor...............................................................75
4.4.1 Opening the Port Monitor........................................................75
4.4.2 The Activity Panel......................................................................75
4.4.3 The Trace Panel..........................................................................76
4.5 Serial/IP Advanced Settings...............................................................77

Atop Serial Device Server
SE5002D
User Manual V. 1.1
4.6 Using Serial/IP with a Proxy Server .................................................79
5. Diagnostics.......................................................................................................80
Using Standard ping Command......................................................................80
Using Device Management Utility Configuration Utility...............................81
6. Specifications ..................................................................................................82
Appendix.....................................................................................................................84
Upgrade System Firmware..............................................................................84
Upgrade Procedures.................................................................................84
Error Messages .................................................................................................86
Emergency Firmware Recovery..............................................................87

Atop Serial Device Server
SE5002D
User Manual V. 1.1
Preface
Purpose of the Manual
This manual supports you during the installation and configuring of the SE5002D Serial Device
Server only, as well as it explains some technical options available with the mentioned product.
As such, it contains some advanced network management knowledge, instructions, examples,
guidelines and general theories designed to help users manage this device and its
corresponding software; a background in general theory is a must when reading it. Please refer
to the Glossary for technical terms and abbreviations (if any).
Who Should Use This User Manual
This manual is to be used by qualified network personnel or support technicians who are
familiar with network operations; it might be useful for system programmers or network planners
as well. This manual also provides helpful and handy information for first time users. For any
related problems please contact your local distributor, should they be unable to assist you,
please redirect your inquiries to www.atop.com.tw or www.atoponline.com .
Supported Platform
This manual is designed for the SE5002D Serial Device Server and that model only.
Warranty Period
We provide a 5 year limited warranty for SE5002D Serial Device Server.

Atop Serial Device Server
SE5002D
User Manual V. 1.1
FCC WARNING
Class A for Serial Device Server (Model SE5002D)
This equipment has been tested and found to comply with the limits for a Class A digital device
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment uses, generates and radiates radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.
A shielded-type power cord is required in order to meet FCC emission limits and also to prevent
interference to the nearby radio and television reception. It is essential that only the supplied
power cord be used.
Use only shielded cables to connect other devices to this equipment by RS-232 or RS-485
ports.
Be cautioned that changes or modifications not expressly approved by the party responsible
for compliance could void ones’ authority to operate the equipment.
Caution
Beginning from here there will be extreme caution exercised.
Never install or work on electrical or cabling during periods of lighting activity.
Never connect or disconnect power when hazardous gases are present.
WARNING: Disconnect the power and allow to cool 5 minutes before
touching.

Atop Serial Device Server
SE5002D
User Manual V. 1.1
1.Introduction
1.1 Product Overview
The SE5002D Ethernet Serial device server acts as a gateway between Ethernet (TCP/UDP)
and RS-232/RS-422/RS-485 communications. The information transmitted by SE5002D is
transparent to both host computers (Ethernet) and serial devices (RS-232/RS-422/RS-485).
Data coming from the Ethernet is sent to the designated RS-232/RS-422/RS-485 port and data
received from RS-232/RS-422/RS-485 port is sent to the Ethernet transparently allowing
bidirectional communication.
In the computer-aided manufacturing or industrial automation areas, SE5002D is used by field
devices to directly connect to an Ethernet network. The user can then use a network application
or use Virtual COM software to simulate a virtual COM port in the PC to fetch serial data from
SE5002D remotely over Ethernet.
With SE5002D, it is possible to communicate with a remote serial device in the LAN or even in
the internet, which dramatically increases reach in distance and scalability.
SE5002D Series Comparison
Table 1. 1
Model Name
Power Interface
Serial Interface
Network Interface
SE5002D-Fm
TB3
DB9
SC Multimode
SE5002D-Fs
TB3
DB9
SC Single mode
SE5002D-SFP
TB3
TB5
SFP (single and multimode)
SE5002D-Fm-TB
TB3
TB5
SC Multimode
SE5002D-Fs-TB
TB3
DB9
SC Single mode
SE5002D-SFP-TB
TB3
TB5
SFP (single and multimode)

Atop Serial Device Server
SE5002D
User Manual V. 1.1
Packaging
The package should contain the following items, Table 1. 2, Table 1. 3.
Table 1. 2
Item
Quantity
SE5002D Ethernet Serial device server
1
3-Pin 5.08 mm Lockable terminal block
1
5-Pin 3.81 mm Lockable terminal block (SE5002D-TB only)
2
DIN Rail kit (already mounted on device)
1
Installation guide
1
CD (User’s manual/installation guide/Serial Manager Utility)
1
Table 1. 3
Optional Accessories
Name
Part Number
Description
WMK-454-Black
70100000000043G
Black aluminum wall mount kit
ADP-DB9(F)-TB5
59906231G
Female DB9 to Female 3.81 mm TB5 converter
US315-12(US-Y)
50500151120009G
Y-Type (BT1-10V) power adaptor, 100-240VAC input,
1.25A@12VDC output, US plug
USE315-12(EU-Y)
50500151120019G
Y-Type (BT1-10V) power adaptor, 100-240VAC input,
1.25A@12VDC output, EU plug
LM38-A3S-TI-N
50708051G
SFP Transceiver, 155Mbps, 1310nmLED, Multi-mode, 2km, 3.3V,
-40°C~85°C
LS38-A3S-TI-N
50708041G
SFP Transceiver, 155Mbps, 1310nmFP, Single-mode, 30km,
3.3V, -40°C~85°C

Atop Serial Device Server
SE5002D
User Manual V. 1.1
1.2 Application Connectivity
1.2.1 TCP Server Mode
SE5002D can be configured as a TCP server in a TCP/IP Network to listen for an incoming
TCP client connection to a serial device. After the connection is established between the serial
device server and the host computer, data can be transmitted in both directions. This also
applies to Virtual COM running in the server mode, Fig. 1. 1.
Fig. 1. 1

Atop Serial Device Server
SE5002D
User Manual V. 1.1
1.2.2 TCP Client Mode
SE5002D can be configured as a TCP client in TCP/IP Network to establish a connection with
a TCP server in the host computer. After the connection is established, data can be transmitted
between a serial device and a host computer in both directions. This also applies to Virtual
COM running in the client mode, Fig. 1. 2.
Fig. 1. 2

Atop Serial Device Server
SE5002D
User Manual V. 1.1
1.2.3 UDP Mode
UDP is a faster but connectionless network protocol. It does not guarantee the delivery of
network datagrams. SE5002D can be configured to transfer data using unicast or multicast
UDP from the serial device to one or multiple host computers. Data can be transmitted between
serial device and host computer in both directions, Fig. 1. 3.
Fig. 1. 3

Atop Serial Device Server
SE5002D
User Manual V. 1.1
1.2.4 Tunneling Mode
In the case that the serial device needs to communicate with each other without a host computer,
two SE5002D can be paired together (pair connection) to communicate over TCP or UDP
transparently. The serial device would be unaware of the change in the communication medium,
Fig. 1. 4.
Fig. 1. 4

Atop Serial Device Server
SE5002D
User Manual V. 1.1
2.Getting Started
2.1 Hardware: Panel Layout
Fig. 2. 1
Fig. 2. 2

Atop Serial Device Server
SE5002D
User Manual V. 1.1
Fig. 2. 3

Atop Serial Device Server
SE5002D
User Manual V. 1.1
2.2 Pin Assignments
2.2.1 Serial Port
Fig. 2. 4

Atop Serial Device Server
SE5002D
User Manual V. 1.1
2.2.2 Ethernet port
Category 5 UTP Ethernet cable
Fig. 2. 5
RJ45
Fig. 2. 6
2.2.3 RJ45 Pin Assignment
Table 2. 1
Pin Assignment
568A Definition
568B Definition
Pin 1
Green-White
Orange-White
Pin 2
Green
Orange
Pin 3
Orange-White
Green-White
Pin 4
Blue
Blue
Pin 5
Blue-White
Blue-White
Pin 6
Orange
Green
Pin 7
Brown-White
Brown-White
Pin 8
Brown
Brown
One can choose either 568A or 568B definition. If one wants to make a crossover cable, one
should use 568A and 568B definition respectively in each terminal of a UTP cable.

Atop Serial Device Server
SE5002D
User Manual V. 1.1
2.3 Buzzer
“^”
Beep twice
“=”
Beep off
Table 2. 2
Message
Description
^===^===^===^===^===^===^…(1 sec)
Watchdog problem, return service is required
^^^^^^^^^^^^^^^^^^^^^^…
Memory problem, return service is required
^==^========^^ (5 sec)
Startup OK but AP firmware is disabled
^==^========^^^ (5 sec)
Startup OK and AP firmware is enabled
2.4 LED Indicators

Atop Serial Device Server
SE5002D
User Manual V. 1.1
3.Software Setup
SE5002D Serial device server is shipped with default settings shown in the following table.
Table 3. 1
Property
Default Value
IP Address
10.0.50.100
Gateway
10.0.0.254
Subnet Mask
255.255.0.0
User Name
admin
Password
default
COM 1
9600, None, 8,1, No flow control, buffer disabled, packet delimiter timer 2ms
Link 1
Type: TCP Server, Listen port4660, Filter=0.0.0.0, Virtual COM disabled
SysName of SNMP
Name
SysLocation of SNMP
Location
SysContact of SNMP
Contact