Audicus Wave User manual

The Wave
Hearing Aid
Instruction Manual
312 Battery

Welcome!
We’re thrilled to be part of your hearing journey
Please take a few minutes to review this guide
to get the most out of your custom tailored
Audicus Wave hearing aids
Audicus is with you every step of the way.
Find more info and videos at
audicus.com/support
And remember, you’re never on your own.
each out anytime, for anything at all.
[phone] • [e-mail]

4
What’s inside?
cleaning brush
earwax guard
dispenser tool
hearing aid(s)
located in the case
size 312 batteries
312
dome variety pack
small, medium large
(styles dependent on
hearing loss)
carrying case
Contents
Getting Started..................... pages 6-11
Bluetooth............................pages 2 -23
Device Information..............pages 24-29
Troubleshooting..................pages 3 -31
Troubleshooting..................pages 12-13
Using The Wave................... pages 14-21
Bluetooth............................pages 22-27
Device Information..............pages 28-33

6
AMulti-function button – switches programs, changes volume
BMicrophones – where sound enters your hearing aid
CBattery door – houses the battery and acts as the on/o switch
DReceiver wire – connects receiver (speaker) unit to hearing aid
EReceiver – amplifies the sound directly into the ear canal
and contains the earwax guard in the tip
FDome – grey hypoallergenic silicone cover on the receiver to
hold the unit in place comfortably in the ear canal
Your hearing aid
at a glance
B (mic)
A (toggle button)
D (wire)
F (dome)
E (receiver)
C (battery door)
UP
DOWN
7
The battery door acts as the on & o switch.
ON (fully closed)
OFF (partly open) OFF (fully open)
312 zinc-air
– brown tab
IEC: P 41 | ANSI: 7002ZD
Low battery warning
2 beeps
30 mins remaining
Battery size
Turning on / o
●Do not dispose of batteries in household trash
●Do not recharge batteries as this could result in injury
●Keep batteries away from high temperature
●Keep batteries away from children and pets
●Do not carry batteries loose in your pocket or purse
●Do not place batteries in your mouth; if swallowed,
consult a physician

8
To insert or replace the battery:
1. Gently swing open the battery door with your
fingernail and push out the old battery.
2. emove the plastic tab from the new battery, wait
2-3 minutes for the battery to activate.
3. Line up the battery’s plus "+" sign (flat side of the
battery) with the "+" on the battery door.
4. Close the battery door gently.
5. The hearing aid will play a melody as it turns on 🎵🎵
Inserting a
new battery
9
Putting on your
hearing aid
Your hearing aids are color-coded with a marking
on the back of the device: blue = le red = right
1. We recommend using a mirror to practice. First,
place the hearing aid body over the top of your ear
2. Pull down and back on your earlobe to ease
insertion. Hold the wire near the dome and
gently push the dome into your ear canal
3. Place the retention guard in your ear so it rests
in the bowl of your ear. Trim the retention guard
with scissors if too long or remove altogether if it
is not needed
Handle your hearing aid with care when placing
in your ear. Do not pull on or bend the receiver
wire as this may damage the wire or device

10
Adjusting to your
new hearing aid
Your hearing aid is programmed to you individually
Adjusting to hearing aids fully may take up to 6 weeks
1. You may hear sounds you haven’t heard in years
●Sounds will be amplified and more distinguished,
e.g., leaves rustling, running water, your own voice
●This is normal and will go away with regular use
2. Find the right dome for your ear
●Your hearing aid ships with a size medium dome
attached, with an additional variety pack of domes
●Use the “Finding the right dome” guide if you have
any discomfort or hear a whistling sound
3. It may take a few weeks to get used to the feel of your
hearing aid. Contact Audicus any time for guidance
and tips for adjusting comfortably to your device
4. Your aid is programmed to your specific hearing test;
it may take some time to become accustomed. Aer
a few weeks of daily use – if you'd like an adjustment
– Audicus oers free reprogrammings for the life of
the device, just contact us
11
The toggle button controls volume and
program settings. Both hearing aids are
adjusted simultaneously. Turning o will
reset the device to the default volume
and program 1
Increase volume: short press the UP button
Decrease volume: short press DOWN button
From the default volume you can adjust 5 steps up
or down. When you hear a double tone, that means
you've reached the max / min volume
Long press (>2sec) to change the the program. The
number of beeps indicates the program choice🎵
Standard Programs:
1 Auto-adapt / universal 🎵3 🎵🎵🎵 Car/Plane
2 🎵🎵 Conversation in noise 4 🎵🎵🎵🎵 Music
Volu e & progra
-5 default +5

12
Troubleshooting
Cause Remedy
No sound or intermittent sound
Not turned on Ensure battery is inserted and
battery door is fully closed, see
page “Turning on / o”
Low / dead battery eplace battery
Battery upside down Insert battery according to
battery symbol. See page
“Inserting a new battery”
Dirty battery contact Wipe battery compartment or
reach out to Audicus
Poor quality sound
Dome blocked with
debris / earwax
eplace dome and replace
earwax guard. See “ eplacing the
dome and earwax guard”
Plugged microphone Clean device with cleaning brush.
If issue persists, contact Audicus
eceiver not inserted
properly
See page “Putting on your
hearing aid”
13
Cause Remedy
Two long beeps
Low battery eplace battery
Feedback / whistling
Hand or clothing
near device
Move hand / clothing away
from device
Poorly fitting dome See “Finding the right dome”
Dome not inserted
properly
See “Putting on your hearing aid”
Bluetooth
Bluetooth not
connecting
Disconnect and forget Bluetooth
devices. See page “Bluetooth”
For more help please visit audicus.com/support

14
Do e styles and sizes
Open Closed Double
Small Medium Large
The dome is the small, grey silicone tip on the end
of the hearing aid that is inserted into your ear
Domes come in a variety of shapes and sizes. The
proper choice of dome style and size can help with
comfort and sound quality
New hearing aids come pre-fit with a medium
size dome in your recommended dome style
Finding the
right do e
15
New orders include a variety of dome sizes and
styles. Depending on your specific hearing loss,
your order may not include all dome styles
Take some time to find which size dome is right for
you. The dome should fit snugly in your ear canal. If
missized or the wrong style, you may hear
feedback: a squealing or whistling sound that can
be resolved with a dierent dome size or style
You can order replacement domes by calling
Audicus or visiting audicus.com/care
ecord your preferred dome size and style here:
Dome size Dome style
●Clean your domes regularly
●eplace old, brittle, discolored or damaged domes
or if they pull o the hearing aid easily
●Earwax production is dierent for each person.
eplace domes as needed, at least every 2–3 months
●Always ensure that a new dome is firmly attached to
the receiver before inserting into your ear

16
Caring for your
hearing aid
Daily: Clean with a lint-free cloth or non-
alcoholic Audiowipe. Allow earwax to
dry and harden before brushing o
Weekly: emove earwax and debris from device
and dome using supplied cleaning
brush. eplace batteries if needed
Quarterly: Domes and earwax guards should be
replaced at least every 2-3 months
●Everybody’s ears are dierent: you may need to clean
your devices or replace components more frequently
●Never use cleaning agents such as detergent, soap,
alcohol or bleach to clean your hearing aid
●Do not submerge your hearing aid or rinse your
hearing aid under water
With regular maintenance your devices will sound
great for years to come
17
Audicus Care
All the products needed to care and maintain your
device are available at audicus.com/accessories
Audicus Care is the easiest way to get everything
you need to maintain your Wave. Sign up and
you’ll receive an unlimited supply of batteries,
domes, earwax guards, wipes and cleaning
brushes conveniently delivered every 3 months or
when requested. Never worry about running out
of hearing aid supplies again. Find out more at
audicus.com/care
Sign up at:
audicus.com/care

18
Replacing the do e
and earwax guard
1. To remove the dome: hold the receiver with one hand
and gently pull o the dome with the other hand
2. You now have access to change the earwax guard
The earwax guard is a very small, white plastic filter
inserted into the receiver tip. The earwax guard
collects and prevents earwax from entering the
receiver, which may impair or damage the device
eplace your earwax guard every 2-3 months or
more frequently if you have more earwax production.
Additionally, replace the earwax guard any time the
sound quality is diminished
Your order comes with a black circular accessory
which contains eight new earwax guards and is also
the earwax guard removal tool
19
Used earwax guards
are disposed here
New earwax guards
are stored here Rotate to expose
new earwax guards
A.To dispose of the used earwax
guard in chamber 1, press the
receiver into an empty slot and
the earwax guard will separate
o and remain behind
If you have used up all
of your earwax guards,
please order additional
at audicus.com/care
B.Ensure the receiver is empty and
a new earwax guard is visible in
chamber 2. Press the empty
receiver into chamber 2 and the
earwax guard should be inserted
into the receiver
C.Reattach the silicone dome
onto the the receiver