Audicus Clara User manual

Instruction Manual
The Audicus Clara
and Clara Rechargeable

2 3
We’re thrilled to be a part of your hearing journey.
You hold in your hands a guide to using and caring for
your custom tailored Audicus Clara hearing aids.
Welcome! The Audicus Clara delivers powerful, seamless sound processing and
speech focus that lters out background noise in a sleek design.
Programmed with care by our audiology team to your unique hearing needs.
And remember, you’re never on your own.
Reach out anytime, for anything at all.
[phone] • cont[email protected]

Table of contents
Getting started
Device information
Caring for your Clara
Using a remote
Contact us
What’s inside .................................................................................................... 8
Turning on & o ............................................................................................... 10
Wearing the Clara ............................................................................................ 11
Adjusting volume ............................................................................................. 15
Batteries ............................................................................................................ 16
Adjusting to your hearing aid ........................................................................ 20
Technical information ..................................................................................... 42
Returns & warranty ........................................................................................... 44
FDA information ............................................................................................... 45
Warnings & side eects ................................................................................... 48
Classic remote overview ............................................................................... 34
Getting started with the remote ................................................................... 36
Changing programs ........................................................................................ 37
Remote troubleshooting ................................................................................. 39
Maintenance ..................................................................................................... 24
Replacing the earwax guards ........................................................................ 25
Caring for you Clara ........................................................................................ 28
Dome size guide .............................................................................................. 31
Contact information ........................................................................................ 52
Your notes

7
Getting started

98
Classic storage case
Rubber domes
What’s inside?
Number of domes will vary
depending on your hearing loss
Size 312 batteries
(Not included with
Clara Rechargeable)
Cleaning brush
Earwax guard and replacement tool
(Magnetic end
for extracting
batteries)
What’s inside?
The Audicus Clara
Component Function
Microphones Picks up sound for the system to process
Receiver Amplies the outgoing sound
Push button Changes volume
Receiver wire Connects the receiver to the system
Dome Holds receiver in place and guides sound into ear
Earwax guard Catches earwax to keep receiver clean
Retention guard Stabilizes hearing aid while in the ear
Microphone 1
Battery door or
charging contacts (for
Clara Rechargeable)
Red = Right ear
Blue = Le ear
Receiver wire
Dome and earwax
guard
Receiver
Push button
Retention guard
Microphone 2
Charging Case (Clara Rechargeable)

1110
Turning your Clara on & o
The Audicus Clara can be turned on or
o through its battery compartment .
When the battery door is open, the
hearing aid is o.
The Audicus Clara Rechargeable is
turned on and o by holding the button
for 5 seconds.
When the hearing aid is not in use turn
o or place in the recharging dock to
preserve battery power.
Your aids will ash green when charging
and will become solid green when fully
charged. It takes 3-5 hours to charge.
The battery should last for 20-24 hours.
1. Place the hearing aid over the top
of your ear, so that the hard casing
is behind your ear and the wire is
in front.
Wearing the ClaraTurning on & o
ON
Press & hold button:
ON - single green ash
OFF - double green ash
OFF Wearing your Clara in 3 steps
2. Push the dome into your ear until it
sits comfortably in the canal and the
wire lies at against your temple.
The dome should be snug inside the ear
canal. Your hearing aids arrive tted with
a ‘medium’ dome - ‘small’ and ‘large’
sizes are provided separately. See end
of this section for dome replacement
instructions.
Clara Rechargeable
Clara

1312
3. Place the retention guard into the
bowl of your ear. If the retention
guard is too long, remove dome and
pull it o/cut it.
Considerations
Handle your hearing aid with care when placing it in your ear. If it does not feel
comfortable, do not attempt to alter the shape of the tube or casing. Always wear the
hearing aid with the dome fully attached.
Do not use broken domes. If a dome becomes lodged in your ear, contact a medical
professional for removal. If you feel physical discomfort or experience irritation,
contact Audicus and/or a hearing professional.
Sizing: must seal the canal
1. Too much space between
dome and canal
2. Space between dome
and canal is reduced but
still leaks out sound
3. Dome ts properly and
seals the canal
= Whistling
Space between
canal and dome
Wearing the ClaraWearing the Clara
To remove your hearing aid
hold the wire and gently pull the
dome out of your ear canal.
Tuck in the retention guard
Attaching retention guards
1. Remove the dome from the receiver.
2. Slide the retention guard over the
receiver so that the tail faces away from
the red or blue side of the receiver.
3. Replace the dome on the receiver.
Removing retention guards
1. Remove the dome from the receiver.
2. Hold onto the receiver with one hand,
then slide the retention guard o of the
receiver using your ngernail.
3. Replace the dome on the receiver.

1514
Wearing the Clara
To attach the dome
1. Place dome over the receiver.
2. Press until the dome attaches onto
the receiver.
3. Make sure that the dome is securely
fastened. You should be able to tug it
slightly without detaching.
Adjusting the volume
The volume can be controlled with the button on your Clara, or with an optional
remote. Every time the unit is turned on/o the volume will reset.
Conguration Push button
Single Clara Volume up: cycles through baseline (+1) to +5 louder, then resets
Pair of Clara’s Right button: volume up to +5 louder
Le button: volume down to -5 soer
Remote You can purchase an optional remote.
See remote section of manual for details.
If you have a single Clara, the button will cycle from default volume (+1) to maxi-
mum volume (+5). Aer the maximum volume, the next press returns your Clara to
the default volume.
If you have a pair of Clara’s you can go up +5 in volume with the right button and
down -5 with the le button. When you hit the highest or lowest volume, you’ll
hear a double tone.
To remove the dome
1. Invert dome while still on the receiver.
2. Hold the receiver with one hand while
gently pulling o the dome.
3. You now have access to the earwax
guard.
Never use domes worn by someone
else or if dirty, torn, or disgured.
WARNING!
Improperly secured domes can
become lodged in the ear canal

1716
Battery use
When not in use, open the battery compartment to preserve battery power. Please
remove battery completely if the hearing aid will not be used for an extended period
of time as it may leak and damage the device.
Low battery warning
When your battery runs low, the hearing aid will repeatedly emit two bings.
Battery compartment
The battery compartment is at the
back of the hearing aid. Gently pull
the tab on the battery door until it opens.
Batteries
Opening and closing the
battery door does not require
excessive force.
Please note the Clara Rechargeable does NOT have a battery door or replaceable battery.
Important info on battery safety
Batteries contain harmful substances that pollute the environment.
• Do not dispose of batteries in household trash.
• Dispose of batteries according to federal and local regulations.
• Never attempt to recharge batteries that are not rechargeable as this
could result in an explosion.
• Keep batteries away from sources of high temperature.
• Keep batteries away from children and pets.
• Do not carry batteries loose in your pocket or purse.
• Do not place batteries in your mouth; if swallowed, consult a physician.
Batteries

1918
2. Take o the sticker from the new battery. This activates the battery. Please wait 3-5
minutes for the battery to fully activate.
3. Close the battery compartment completely. Your hearing aid is now on.
Peel o the sticker Wait 3-5 minutes
Inserting a new battery Inserting a new battery
Inserting the battery
1. The Audicus Clara uses size 312 batteries. Place the battery into battery compart-
ment, with the sticker facing up.
Place the battery into
compartment

2120
Adjusting to your hearing aid
Getting used to the sound
Fully adjusting to your hearing aids may take up to 6 weeks.
1. Adjusting to renewed hearing
•You may hear sounds you haven’t heard in years; initially sounds may be un-
comfortably loud, tinny, or hollow.
•The best way to acclimate to your hearing aids is to wear them regularly until
the sound quality is comfortable and you have adjusted to the new sounds
you’ve been missing out on.
2. Reprogramming
• Audicus oers free adjustments for the life of the hearing aid. Most people don’t
require an adjustment, but it can help the sound clarity or amplication of the
device. Get in touch if you feel your hearing aid needs an adjustment.
Adjusting to your hearing aid
Getting the right t
1. Find the right size dome for your ears
•Your device comes pre-tted with a size medium dome. Also provided is a vari-
ety of domes to help you nd the best t.
•The dome should t snugly in your ear canal. If missized, it can create a squeal-
ing or whistling sound. This can be solved by using a dierent dome size.
2. Decide if the retention guard helps
•The retention guard curls down towards the back and into the outer bowl of
your ear to keep the hearing aid in place. It’s designed to provide extra stability,
but many customers don’t nd it necessary.
3. Adjusting to the comfort levels
•Some discomfort is normal in the rst 1-2 weeks. Contact Audicus anytime for
guidance and tips for adjusting comfortably to your hearing aid.

23
Caring for your Clara

2524
Replacing the earwax guards
Audicus Care is a quarterly subscription providing all the maintenance equipment
you need, available at audicus.com/care
Replace earwax guards and domes every 2-3 months, or when the hearing aid seems
weak or dead.
The earwax guard replacement tool is supplied in a small grey case. The dome must
be removed from the receiver before replacing the earwax guard.
Replacement
end
Removal
end
A
B
Maintenance
With regular maintenance your aids will provide high-quality performance for years.
Daily ............ Clean the device and domes using non-alcoholic audiowipes
Weekly ........ Remove earwax and and debris from the device and microphone screen
with the supplied cleaning brush
Quarterly ... Domes and earwax guards should be replaced every 2-3 months due to
regular wear and tear
Clean domes immediately aer removal to prevent earwax from hardening. Remove
earwax with a non-alcoholic audiowipe or so tissue. Do not submerge hearing aid in
liquid. Do not use a cleaning solution or alcohol to clean the device. Hearing-aid-safe
audiowipes are available for purchase at Audicus.com
Receiver
Top view
Earwax guard
Wipe using a clothClean using the brush

2726
Replacing the earwax guards
Inserting the new earwax guard
1. Insert the new earwax guard on the replacement end of the tool into the receiver.
2. Once rmly inside the receiver, tilt the tool to leave the earwax guard inside the
receiver.
3. Earwax guard should be ush in the canal tip.
B
12 3
To replace the earwax guard
1. Insert the removal end of the tool into the used earwax guard. The tool may have
diiculty if there is excessive wax buildup.
2. Pull the earwax guard out.
12
Replacing the earwax guards

2928
Moisture
Moisture is one of the main causes of
hearing aid failure.
Never wear your hearing aid in the
shower, bath, sauna or while swimming.
Always keep the aid protected when out
in the rain.
If the hearing aid becomes wet, remove
the battery and ensure the aid is dry
before using it again.
Never subject your hearing aid to
hairspray, sunscreen, aershave,
perfume, gel, cream or other cosmetic/
medical products.
In areas of high humidity, periodically
remove the hearing aid and put it in a
warm place to dry out.
We recommend regularly drying
your hearing aids. You can purchase
dessicants or a sanitizing UV dry box from
Audicus.com
The Clara Rechargeable charging case
includes a desiccant. Dessicants should
be replaced every 6 months.
Caring for your Clara Caring for your Clara
Temperature
Keep your hearing aid away from
sources of high temperature.
Do not wear your hearing aid when using
a hair dryer.
Do not leave your hearing aid exposed
to direct sunlight for an extended period
of time.
Storage
Always remove the battery from the
hearing aid when not in use for
extended periods.
Always store your hearing aid in its case,
in a clean and dry environment. The UV
dry box can also be used for safe storage.
Keep your hearing aid away from children
and pets.
Audicus Protect
Audicus Protect is 2-year subscription that gives you peace-of-mind with un-
limited repairs, unlimited Clean & Care service and a 1-time loss replacement.
Visit audicus.com/protect for more details within 60 days of your purchase

3130
Caring for your Clara
Other
Do not allow others to use your
hearing aid.
Do not wear a hearing aid during an
X-ray or MRI scan, when exposed to
strong magnetic eld, high frequency
eld, or shortwaves.
Electromagnetic eld may impact
the operation of a hearing aid.
Do not alter or attempt any repairs
yourself on the hearing aid, as it will
void the warranty.
Do not place your hearing aid in the
microwave.
In some countries, restrictions on the
use of wireless equipment may apply;
consult local authorities for more
information.
WARNING:
Choking hazard–small parts.
Dome size guide

33
Quick Start
Using a remote
33

3534
Power switch
Volume increase/decrease
Program change
Home
LED indicator light
Classic remote overview
Feature Function
Power switch Turns remote on or o
Volume buttons Increases or decreases volume
Program button Cycle through programs upward
Home button Default to program 1
LED indicator light Indicates status of remote
Classic remote overview
Classic remote (add-on)
The Audicus Clara hearing aid can be
controlled by a remote to enhance
the way you use and experience your
hearing aids.
Audicus oers 2 remotes as optional
add-ons:
A classic volume-and-program remote
or a more advanced Bluetooth remote.
Remotes can be ordered aer your
hearing aids have been delivered. If you would like to purchase a
classic or Bluetooth remote, please
contact us at 844-616-7284 or
cont[email protected]

3736
Changing programs
The Clara has 4 default programs: Auto-adapt, Conversation in Noise, Auditorium,
and Telephone. If you have a remote, you can cycle the programs by pressing the
“P” button on the remote. The number of beeps you hear when pressing the “P”
button corresponds to the program number. See below:
Program 1 - Auto-adapt (1 beep)
Program 2 - Conversation in Noise (2 beeps)
Program 3 - Auditorium (3 beeps)
Program 4 - Telephone (4 beeps)
The Auto-adapt program is an universal setting which detects your environment and
provides appropriate amplication based on those sounds around you.
Changing programsGetting started with the remote
Your remote takes a
single AAA battery.
Turn on your remote by
sliding the switch up.
To turn o, slide the
switch down.
LED Indicator Light Status
Green Battery OK
Red Low battery (<10%)
Green for two seconds aer switching on Ready to use
No light aer pressing button Dead battery
Flashes blue Full battery
ON OFF
Without a remote, you will only
have access to our auto-adapt
program, which automatically
adapts to various environments.

3938
Issue Cause
Light not illuminating
Remote is o
Dead battery
Battery inserted incorrectly
Hearing aids do not respond
Remote is out of range
Hearing aid battery is dead
Remote troubleshooting
Changing the volume
Press the “+” or “-” button on the remote to increase or decrease volume. You will
hear a double beep when you hit the highest or lowest volume setting. From the
baseline, you can increase the volume 5 steps louder, or decrease the volume 5 so-
er. When you turn the device on/o, it will return to the baseline volume.
Changing volume