AudioCodes Mediant 500L MSBR Assembly instructions

Hardware Installation Manual
AudioCodes Mediant™ Series of Media Gateways & Session Border Controllers
Mediant 500L
Enterprise Session Border Controller (E-SBC)
and Media Gateway

Media Gateway & E-SBC 3 Mediant 500L
Hardware Installation Manual Contents
Table of Contents
1Introduction......................................................................................................... 9
2Unpacking the Device ...................................................................................... 11
3Physical Description ........................................................................................ 13
3.1 Physical Dimensions and Operating Environment .................................................13
3.2 Front Panel Description..........................................................................................13
3.2.1 LED Descriptions ....................................................................................................14
3.2.1.1 Power LED...............................................................................................14
3.2.1.2 Status LED...............................................................................................14
3.3 Rear Panel Description ..........................................................................................15
3.3.1 LAN Interface LEDs ................................................................................................16
4Mounting the Device ........................................................................................ 17
4.1 19-Inch Rack Mounting ..........................................................................................17
4.2 Wall Mounting.........................................................................................................20
5Cabling the Device ........................................................................................... 23
5.1 Connecting LAN Interfaces ....................................................................................23
5.2 ISDN BRI Interfaces...............................................................................................25
5.2.1 Connecting BRI Lines.............................................................................................25
5.2.2 Connecting PSTN Fallback for BRI Lines...............................................................27
5.3 Analog Interfaces ...................................................................................................28
5.3.1 Connecting FXS Interfaces.....................................................................................28
5.3.2 Connecting FXO Interfaces.....................................................................................29
5.3.3 Connecting the FXS Analog Lifeline.......................................................................31
5.4 Cabling the Serial Interface to a PC.......................................................................32
5.5 Connecting a USB Storage Device........................................................................33
5.6 Connecting to the Power Supply............................................................................34
5.6.1 Powering On or Off the Device...............................................................................37

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List of Figures
Figure 3-1: Front Panel..........................................................................................................................13
Figure 3-2: Rear Panel ..........................................................................................................................15
Figure 4-1: Minimum Vertical Space for 19-inch Rack Mounting..........................................................17
Figure 4-2: Positioning Shelf in Rack.....................................................................................................18
Figure 4-3: Positioning the Device's Anti-Slide Rubber Legs into Shelf's Openings.............................19
Figure 4-4: Device Mounted on Shelf in 19-inch Rack..........................................................................19
Figure 4-5: Dimensions for Drilled Holes...............................................................................................20
Figure 4-6: Protruded Screw Distance from Wall Surface.....................................................................22
Figure 4-7: Hanging Device on Screw Heads .......................................................................................22
Figure 5-1: Default Ethernet Port Groups and Port String Names for Software Configuration.............23
Figure 5-2: Cabling LAN Ports...............................................................................................................24
Figure 5-3: RJ-45 Connector Pinouts for TE or NT BRI Ports...............................................................25
Figure 5-4: Cabling BRI Ports................................................................................................................26
Figure 5-5: Cabling BRI PSTN Fallback................................................................................................27
Figure 5-6: RJ-11 Connector Pinouts for FXS Interface........................................................................28
Figure 5-7: Connecting FXS Interfaces .................................................................................................29
Figure 5-8: RJ-11 Connector Pinouts for FXO Interface .......................................................................30
Figure 5-9: Connecting FXO Interfaces.................................................................................................30
Figure 5-10: RJ-11 Connector Pinouts for FXS Lifeline ........................................................................31
Figure 5-11: Cabling the FXS Analog Lifeline .......................................................................................31
Figure 5-12: RJ-45 to DB-9 Female Cable Adapter ..............................................................................32
Figure 5-13: Cabling Serial Port ............................................................................................................32
Figure 5-14: Connecting USB Storage Device......................................................................................33
Figure 5-15: AC/DC Power Adapter ......................................................................................................34
Figure 5-16: Inserting Plug into Power Adapter.....................................................................................35
Figure 5-17: Cabling to Power using Power Adapter............................................................................36
List of Tables
Table 3-1: Physical Dimensions and Operating Environment...............................................................13
Table 3-2: Front Panel Description........................................................................................................13
Table 3-3: Power LED Description ........................................................................................................14
Table 3-4: Status LED Description ........................................................................................................14
Table 3-5: Front Panel Description........................................................................................................15
Table 3-6: LAN LED Description............................................................................................................16
Table 5-1: RJ-45 Connector Pinouts for GE..........................................................................................23
Table 5-2: RJ-45 to DB-9 Serial Cable Connector Pinouts ...................................................................32
Table 5-3: Power Specifications............................................................................................................34
Table 5-4: Power Adapter with Interchangeable Plugs.........................................................................35

Media Gateway & E-SBC 5 Mediant 500L
Hardware Installation Manual Notices
Notice
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee accuracy of printed material after the Date Published nor can it accept responsibility
for errors or omissions.
Before consulting this document, check the corresponding Release Notes regarding feature
preconditions and/or specific support in this release. In cases where there are discrepancies
between this document and the Release Notes, the information in the Release Notes
supersedes that in this document. Updates to this document and other documents as well as
software files can be downloaded by registered customers at
http://www.audiocodes.com/downloads.
This document is subject to change without notice.
Date Published: September-06-2017
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed
of with unsorted waste. Please contact your local recycling authority for disposal of this
product.
Customer Support
Customer technical support and services are provided by AudioCodes or by an authorized
AudioCodes Service Partner. For more information on how to buy technical support for
AudioCodes products and for contact information, please visit our Web site at
www.audiocodes.com/support.
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used.
Throughout this manual, unless otherwise specified, the term device refers to Mediant 500L
Gateway & E-SBC.

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Related Documentation
Document Name
SIP Release Notes
Mediant 500L Gateway & E-SBC User's Manual
CLI Reference Guide
General Notes and Warnings, and Safety Information
Warning: Adhere to all warning statements in this document.
Note: Open source software may have been added and/or amended for this product. For
further information, please visit our website at http://audiocodes.com/support or contact
your AudioCodes sales representative.
Warning: The device is an INDOOR unit and therefore, must be installed only indoors.
Caution Electrical Shock
Do not open or disassemble this device. The device carries high voltage and
contact with internal components may expose you to electrical shock and bodily
harm.
Warning: The device must be installed and serviced only by qualified service personnel.
Warning: For deployment in Finland, Sweden and Norway, the device must be installed
only in restricted access locations that are compliant with ETS 300253 guidelines
where equipotential bonding has been implemented.
Warning: Disconnect the device from the mains and Telephone Network Voltage (TNV)
before servicing.

Media Gateway & E-SBC 7 Mediant 500L
Hardware Installation Manual Notices
Document Revision Record
LTRT Description
10480 Initial document release for Version 7.0.
10481 Connector pinouts updated for serial interface.
10482 Max. power consumption updated.
10483 Status LED for software upgrade.
10484 19-inch rack mount; wall mounting.
10485 AC power cable warning (Japanese).
10486 Wall-mounting template.
10487 FXS and FXO interfaces added.
10488 LAN FE changed to GE.
10489 Typo re 19-inch rack mount shelf.

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Documentation Feedback
AudioCodes continually strives to produce high quality documentation. If you have any
comments (suggestions or errors) regarding this document, please fill out the
Documentation Feedback form on our Web site at http://www.audiocodes.com/downloads.
Your valuable feedback is highly appreciated.

Media Gateway & E-SBC 9 Mediant 500L
Hardware Installation Manual 1. Introduction
1 Introduction
This document provides a hardware description of the Mediant 500L Gateway & E-SBC
(hereafter referred to as device) and step-by-step procedures for mounting and cabling the
device.
The device supports the following interfaces:

Four Gigabit Ethernet (1000Base-T) LAN ports (RJ-45).

One USB port for optional USB storage services.

Up four ISDN BRI port interfaces, supporting up to eight voice channels as well as
PSTN fallback.

Up to four FXS port interfaces.

Up to four FXO port interfaces.

Serial console port (RJ-45) for device management.
Notes:
•Hardware configurations may change without notice. Currently available hardware
configurations are listed in AudioCodes Price Book. For further enquiries, please
contact your AudioCodes sales representative.
•For information on configuring the device, refer to the device's User’s Manual.

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Media Gateway & E-SBC 11 Mediant 500L
Hardware Installation Manual 2. Unpacking the Device
2 Unpacking the Device
Follow the procedure below for unpacking the carton in which the device was shipped.
To unpack the device:
1. Open the carton and carefully remove packing materials.
2. Remove the chassis from the carton.
3. Check that there is no equipment damage.
4. Ensure that in addition to the chassis, the package contains the following items:
•Four anti-slide bumpers for desktop installation
•Serial cable adapter
•AC/DC power adapter
5. Check, retain and process any documents.
If there are any damaged or missing items, notify your AudioCodes sales representative.

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Media Gateway & E-SBC 13 Mediant 500L
Hardware Installation Manual 3. Physical Description
3 Physical Description
This section provides a physical description of the device.
3.1 Physical Dimensions and Operating Environment
The device's physical dimensions and operating environment are listed in the table below:
Table 3-1: Physical Dimensions and Operating Environment
Specification Value
Dimensions (H x W x D) 51 x 296 x 160 mm (2 x 11.65 x 6.3 in.)
Weight 670 g (1.5 lbs.)
Operating Environment Operational: 5 to 40°C (41 to 104°F)
Storage: -25 to 85°C (-13 to 185°F)
Relative Humidity: 10 to 90% non-condensing
3.2 Front Panel Description
The front panel provides LEDs for indicating the status of various functionalities. The LEDs
are shown in the figure below and described in the subsequent tables.
Figure 3-1: Front Panel
Note: The figure above is used only as an example. The available LEDs depend on the
ordered hardware configuration.
Table 3-2: Front Panel Description
Item # LED Label Description
1 Power Indicates the status of the power supply to the device. For more
information, see Section 3.2.1 on page 14.
2 Status Indicates the operating status of the device. For more information,
see Section 3.2.1.2 on page 14.

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3.2.1 LED Descriptions
The LED descriptions are provided in the subsequent subsections.
3.2.1.1 Power LED
The Power LED indicates whether or not the device is powered on or off, as described in
the table below.
Table 3-3: Power LED Description
Color State Description
Green On Power is received by the device.
- Off No power is received by the device.
3.2.1.2 Status LED
The Status LED indicates the operating status, as described in the table below.
Table 3-4: Status LED Description
Color State Description
Green On Device is operational.
Flashing Initial rebooting stage.
Software upgrade (.cmp file) in process (currently supported
only by Software Version 6.8).
Red On Boot failure.
- Off Advanced rebooting stage.

Media Gateway & E-SBC 15 Mediant 500L
Hardware Installation Manual 3. Physical Description
3.3 Rear Panel Description
The device's rear panel is shown in the figure below and described in the subsequent table.
Figure 3-2: Rear Panel
Note: The figure above is used only as an example. The hardware configuration
depends on the ordered model.
Table 3-5: Front Panel Description
Item # Label Description
1 POWER
12V -- 3A AC power supply plug entry for connecting the device to the
external AC power supply adapter.
2 ON / OFF Power button which powers on the device when pressed in and
powers off the device when pressed again (pressed out).
3 CONSOLE RJ-45 port for RS-232 serial communication with the device.
4 USB 2.0 port, which can be used for external USB hard drive or
flash disk (disk on key) for USB storage capabilities (for example,
for configuration file)
5 // Reset pinhole button for resetting the device or for restoring it to
factory defaults. To restore the device to factory defaults, do the
following:
With a paper clip or any other similar pointed object, press and
hold down the pinhole button for at least 12 seconds, but no
longer than 25 seconds
6 S1 (Slot 1)
GE LAN Up to four Gigabit Ethernet (1000Base-T) ports (RJ-45) for
connecting to LAN network such as IP phones, computers, and
switches. These ports support half- and full-duplex modes, auto-
negotiation, and straight or crossover cable detection. For a
description of the LAN LEDs, see Section 3.3.1 on page 16.
7 S1 / S2 (Slot 1 / Slot 2)
FXS /FXO /BRI Telephony interfaces, depending on ordered configuration:
Up to four ISDN BRI port interfaces (RJ-45)
Up to four FXS port interfaces (RJ-11)
Up to four FXO port interfaces (RJ-11)

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3.3.1 LAN Interface LEDs
Each Ethernet port provides a LED for indicating LAN operating status, as described in the
table below.
Table 3-6: LAN LED Description
Color State Description
Green On Ethernet link established.
Flashing Data is being received or transmitted.
- Off No Ethernet link.

Media Gateway & E-SBC 17 Mediant 500L
Hardware Installation Manual 4. Mounting the Device
4 Mounting the Device
You can mount the device using one of the following methods:

Desktop mounting

19-inch Rack mounting

Wall mounting
4.1 19-Inch Rack Mounting
You can mount the device in a standard 19-inch rack, using AudioCodes 1U 19-inch rack
mount shelf (not supplied).
Note:The AudioCodes 1U 19-inch rack mount shelf is not supplied with your product
and can be ordered separately from an AudioCodes sales distributor.
Warning:
•Elevated Operating Ambient: If installed in a closed or multi-unit rack assembly,
consideration should be given to installing the equipment in an environment
compatible with the maximum ambient temperature (Tmax) of 40°C (104°F).
•Reduced Air Flow: Installation should be such that the amount of air flow required for
safe operation on the equipment is not compromised. Do not stack equipment one on
top of the other and keep the ventilation openings free from cables or any objects to
allow free air circulation. The device must be mounted correctly on the rack mount
shelf to avoid air blockage to the three vents located on the bottom of the device.
Mounting the device on a shelf other than AudioCodes' rack mount shelf may cause
the device to overheat, resulting in permanent damage to it.
•Only one device can be mounted per rack mount shelf.
•The minimum vertical rack space for mounting the device in a 19-inch rack must be
2Us (3.5 in. or 88.9 mm). See figure below.
Figure 4-1: Minimum Vertical Space for 19-inch Rack Mounting

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To mount the device in a 19-inch rack:
1. Position the rack mount shelf (not supplied) in the 19-inch rack, aligning the holes of
the shelf's side brackets with the holes of the rack's front posts, as shown in the figure
below.
Figure 4-2: Positioning Shelf in Rack
Note:Make sure that you attach the shelf's side brackets (left and right) at the same
height level in the rack so that the shelf is in a horizontal position.
2. Attach the shelf to the rack posts using four standard 19-inch rack bolts (not supplied).

Media Gateway & E-SBC 19 Mediant 500L
Hardware Installation Manual 4. Mounting the Device
3. Place the device on the shelf so that the device's front panel faces the front of the rack
and the device's four anti-slide rubber legs (located on the bottom of the device) fit into
the four square openings on the shelf, as shown in the figure below (viewed from
underneath):
Figure 4-3: Positioning the Device's Anti-Slide Rubber Legs into Shelf's Openings
4. Make sure the device is firmly mounted on the shelf so it does not horizontally slide in
any direction:
Figure 4-4: Device Mounted on Shelf in 19-inch Rack

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4.2 Wall Mounting
You can mount the device on a wall using the keyholes on the bottom of the device.
To mount the device on a wall:
1. Drill three holes in the wall where you want to mount the device, using the distances
between the holes as shown in the figure below:
•Horizontal distance between the top two parallel holes: 89 mm (5.51 in.)
•Vertical distance between the top two parallel holes and bottom hole: 204 mm
(8.03 in.)
•Horizontal distance between a top hole and the bottom hole: 44.5 (1.75 in.)
Figure 4-5: Dimensions for Drilled Holes
Note:
•When choosing the area on the wall to mount the device, make sure that sufficient
space is available for attaching cables on the rear panel.
•Make sure that you drill the holes in the same orientation as shown in the above
figure (i.e., two parallel holes on the top and the single hole on the bottom).
•Use the mounting template on the following page (print out) to mark the locations for
the mounting holes on the wall.