AudioCodes Gateway & Session Border Controller Series Assembly instructions

Hardware Installation Manual
AudioCodes Gateway & Session Border Controller Series
Mediant 500 Gateway
and E-SBC
Version 7.2

Notice Mediant 500 Gateway & E-SBC | Hardware Installation Manual
Notice
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes can-
not guarantee accuracy of printed material after the Date Published nor can it accept
responsibility for errors or omissions. Updates to this document can be downloaded from
https://www.audiocodes.com/library/technical-documents.
This document is subject to change without notice.
Date Published: November-20-2019
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with
unsorted waste. Please contact your local recycling authority for disposal of this product.
Customer Support
Customer technical support and services are provided by AudioCodes or by an authorized
AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes
products and for contact information, please visit our website at
https://www.audiocodes.com/services-support/maintenance-and-support.
Documentation Feedback
AudioCodes continually strives to produce high quality documentation. If you have any comments
(suggestions or errors) regarding this document, please fill out the Documentation Feedback form
on our website at https://online.audiocodes.com/documentation-feedback.
Stay in the Loop with AudioCodes
Notes and Warnings
Open source software may have been added and/or amended for this product. For
further information, please visit our website at https://www.audiocodes.com/services-
support/open-source or contact your AudioCodes sales representative.
The device is an INDOOR unit and thus, must be installed only indoors. In addition,
Ethernet port interface cabling must be routed only indoors and must not exit the
building.
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Notice Mediant 500 Gateway & E-SBC | Hardware Installation Manual
Caution Electrical Shock: Do not open or disassemble this device. The device carries
high voltage and contact with internal components may expose you to electrical shock
and bodily harm.
The device must be installed and serviced only by qualified service personnel.
For deployment in Finland, Sweden and Norway, the device must be installed only in
restricted access locations that are compliant with ETS 300253 guidelines where
equipotential bonding has been implemented.
Disconnect the device from the mains and Telephone Network Voltage (TNV) before
servicing.
Related Documentation
Document Name
SBC-Gateway Series Release Notes for Latest Release Versions
SBC-Gateway Series Release Notes for Long Term Support Versions
Mediant 500 E-SBC User's Manual
Gateway and SBC CLI Reference Guide
Document Revision Record
LTRT Description
10388 Max. power consumption updated.
10389 Status LED flashing for upgrade; miscellaneous formatting.
10390 Operating environment specifications updated.
10391 AC power cable warning (Japanese); STATUS LED update.
10392 Wall-mounting added.
10393 Logo updated.
10394 Duration of press updated for reset to defaults.
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Content Mediant 500 Gateway & E-SBC | Hardware Installation Manual
Table of Contents
1 Introduction 1
2 Unpacking the Device 2
3 Physical Description 3
Physical Dimensions 3
Front Panel Description 3
Ports and Buttons 3
LED Descriptions 4
Operational Status LED 4
LAN Interface LED 4
E1/T1 LEDs 5
Power LED 5
Rear Panel Description 5
4 Mounting the Device 6
Desktop Mounting 6
Wall Mounting 7
19-Inch Rack Mounting 11
Using a Pre-Installed Rack Shelf 11
Using Mounting Brackets 12
5 Cabling the Device 14
Grounding the Device 14
Connecting to the LAN 14
Connecting to an ISDN PRI (E1/T1) Trunk 15
Connecting the Serial Interface to a PC 16
Connecting a USB Storage Device 17
Connecting to the Power Supply 18
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CHAPTER1 Introduction Mediant 500 Gateway & E-SBC | Hardware Installation Manual
1 Introduction
This document provides a hardware description of the Mediant 500 E-SBC (hereafter referred to as
device) and step-by-step procedures for mounting and cabling the device.
The device supports the following interfaces:
■Four Gigabit Ethernet (10/100/1000Base-T) LAN ports
■Single E1/T1 port interface over a single copper wire pair (PRI interface is a separate-orderable
item)
■Two USB ports for optional, USB storage services
■Serial console port (RJ-45) for device management
●Serial Hardware configurations may change without notice. Currently available
hardware configurations are listed in AudioCodes Price Book. For further enquiries,
please contact your AudioCodes sales representative.
●For information on configuring the device, refer to the device's User’s Manual.
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CHAPTER2 Unpacking the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual
2 Unpacking the Device
Follow the procedure below for unpacking the carton in which the device was shipped.
➢To unpack the device:
1. Open the carton and carefully remove packing materials.
2. Remove the chassis from the carton.
3. Check that there is no equipment damage.
4. Ensure that in addition to the chassis, the package contains the following items:
●Four anti-slide bumpers for desktop installation
●Two mounting brackets for 19-inch rack mounting
●Serial cable adapter
●One AC power cable
●(Optional) Wall-mounting kit (separate-orderable item)
5. Check, retain and process any documents.
If there are any damaged or missing items, notify your AudioCodes sales representative.
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CHAPTER3 Physical Description Mediant 500 Gateway & E-SBC | Hardware Installation Manual
3 Physical Description
This section provides a physical description of the device.
Physical Dimensions
The device's physical dimensions and weight are listed in the following table:
Table 3-1: Physical Dimensions
Physical Specification Value
Dimensions (H x W x D) 4.37 (1U) x 31.0 cm x 21.0 cm (1.72 x 12.2 x 8.3 in.)
Weight 2.0 kg (4.4 lbs.)
Environmental ■Operational: 0 to 40°C (32 to 104°F)
■Storage: -25 to 70°C (-13 to 158°F)
■Humidity: 10 to 90% non-condensing
Front Panel Description
This section describes the device's front panel.
Ports and Buttons
The device's front panel is shown in the following figure and described in the subsequent table.
Figure 3-1: Front Panel
Table 3-2: Front Panel Description
Item # Label Description
1POWER /
STATUS
LEDs indicating the status of the power and reboot/initialization.
For more information, see LED Descriptions on the next page.
2// Reset pinhole button for resetting the device and optionally, for
restoring the device to factory defaults. To restore the device to
factory defaults, do the following:
With a paper clip or any other similar pointed object, press and
hold down the pinhole button for at least 12 seconds, but no
longer than 25 seconds
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CHAPTER3 Physical Description Mediant 500 Gateway & E-SBC | Hardware Installation Manual
Item # Label Description
3CONSOLE RJ-45 port for RS-232 serial communication
4LAN Up to four Gigabit Ethernet (10/100/1000Base-T) ports for
connecting to LAN network (IP phones, computers, or switches).
These ports support half- and full-duplex modes, auto-
negotiation, and straight or crossover cable detection.
5PRI Single E1/T1 port interface (RJ-48).
Note: PRI interface is a customer-ordered item.
6USB Two USB 2.0 ports, which can be used, for example, for various
storage capabilities using an external USB hard drive or flash
disk (disk on key).
LED Descriptions
This section describes the LEDs provided on the front panel.
Operational Status LED
The STATUS LED indicates the operating status, as described in the following table.
Table 3-3: STATUS LED Description
LED
Color
LED
State Description
Green On Device is operational.
Fast
Flashing
■Initial rebooting stage.
■Software upgrade (.cmp file) in process (currently supported only
on Software Version 6.8).
Red On Boot failure.
- Off Advanced rebooting stage.
LAN Interface LED
Each Ethernet port provides a LED for indicating LAN operating status, as described in the
following table.
Table 3-4: LAN LED Description
LED Color LED State Description
Green On Ethernet link established.
Flashing Data is being received or transmitted.
- Off No Ethernet link.
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CHAPTER3 Physical Description Mediant 500 Gateway & E-SBC | Hardware Installation Manual
E1/T1 LEDs
The E1/T1 trunk port provides a LED for indicating operating status, as described in the following
table:
Table 3-5: E1/T1 LED Description
Color State Description
Green On Trunk is synchronized (normal operation).
Red On Loss due to any of the following signals:
■LOS - Loss of Signal
■LOF - Loss of Frame
■AIS - Alarm Indication Signal (the Blue Alarm)
■RAI - Remote Alarm Indication (the Yellow Alarm)
-Off Failure / disruption in the AC power supply or the power is currently not being
supplied to the device through the AC power supply entry.
Power LED
The POWER LED indicates the power supply status, as described in the following table.
Table 3-6: POWER LED Description
LED Color LED State Description
Green On Power is received by the device.
- Off No power received by the device.
Rear Panel Description
The device's rear panel is shown in the following figure and described in the subsequent table.
Figure 3-2: Rear Panel
Table 3-7: Rear Panel Description
Item # Label Description
1 Protective earthing screw.
2I/0 Power switch (O is off; I is on).
3100-240V~50-60Hz 0.8A Max. Three-prong AC power supply entry.
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CHAPTER4 Mounting the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual
4 Mounting the Device
The device can be mounted in one of the following ways:
■Placed on a desktop – see Desktop Mounting below
■Installed in a standard 19-inch rack – see Wall Mounting on the next page
Do not place any equipment directly on top of the device or adjacent to its sides (at least
13-cm separation). In addition, if you are mounting the device in a 19-inch rack, ensure
that at least a 3U separation is maintained between the device and other mounted
devices or equipment.
Desktop Mounting
The device can be placed on a desktop when its four anti-slide bumpers (supplied) are attached to
the underside of the device.
➢To attach the anti-slide rubber bumpers to the device:
1. Flip the device over so that its underside faces up.
2. Locate the four anti-slide grooves on the underside - one in each corner.
3. Peel off the adhesive, anti-slide rubber feet and stick one in each anti-slide groove.
Figure 4-1: Location for Applying Rubber Feet
●1 = Mounted anti-slide rubber feet
●2 = Anti-slide groove
4. Flip the device over again so that it rests on the rubber feet and place it in the required position
on a desktop.
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CHAPTER4 Mounting the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual
Wall Mounting
You can mount the device on a wall, using a special wall-mounting bracket. The bracket enables
you to hang the device in a horizontal (rear panel facing up) or vertical (rear panel facing right)
position. The bracket is a customer-ordered item and is shipped in a kit of five wall-mounting
brackets. The areas of the wall-mounting bracket are shown below:
Figure 4-2: Wall-Mounting Bracket Parts
●1 - Spacers to separate the device from the bracket.
●2 - Keyholes for hanging the bracket on the wall.
●3 - Screw-holes for attaching the bracket to the device's side panels
●4 - Ground-screw hole for attaching the bracket to the device's grounding hole.
When choosing the area on the wall to mount the device, make sure that sufficient space is
available for attaching the cables on the front and rear panels.
➢To mount the device on a wall:
1. Mark the drilling locations of the four mounting holes on the wall. You can use the wall-
mounting bracket as a template. Place the bracket flat against the wall in the desired hanging
orientation - horizontal or vertical (see the following figures). Make sure that the bracket is
horizontal with the floor (you can use a level). With a pencil, stencil the keyholes on the wall.
The distances between the keyholes depend on the orientation in which you want to hang the
device:
●Horizontal position: The horizontal distance between the keyholes is 200 mm (7.87 in.) and
the vertical distance is 135 mm (5.31 in.):
Figure 4-3: Keyhole Dimensions for Horizontal Wall-Mounting
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CHAPTER4 Mounting the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual
●Vertical position: The horizontal distance between the keyholes is 135 mm (5.31 in.) and
the vertical distance is 200 mm (7.87 in.):
Figure 4-4: Keyhole Dimensions for Vertical Wall-Mounting
2. Drill holes in the wall where you marked the keyholes.
3. Insert wall anchors of appropriate size into each drilled hole.
4. Thread screws (not supplied) into each of the wall anchors. The recommended screw type is
DIN 7982 3.5x25 Phillips flat head. Make sure that the heads of the screws extend sufficiently
(about 4 mm or 0.157 in.) from the wall to allow you to hang the bracket's keyholes:
Figure 4-5: Protruded Screw Distance from Wall Surface
5. Using a Phillips-head screwdriver, remove the grounding-lug screw located on the rear panel
(keep the screw in a safe place for later use):
Figure 4-6: Removing Ground Screw
6. Using a Phillips-head screwdriver, remove the two screws located on the left- and right-side
panels (keep the screws in a safe place for later use):
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CHAPTER4 Mounting the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual
Figure 4-7: Removing Side-Panel Screws
7. Place the bracket on a flat surface, and then with two hands, hold the device above the bracket
so that its bottom panel faces the bracket and its rear panel is on the same side as the
bracket's grounding-screw hole. Gently lower the device into the bracket until it snaps into
place:
Figure 4-8: Lowering Device into Wall-Mounting Bracket
Figure 4-9: Device Inserted into Wall-Mounting Bracket
8. Using a Phillips-head screwdriver, attach the bracket to the rear panel, using the grounding-lug
screw (which you removed in previously in Step 5):
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CHAPTER4 Mounting the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual
Figure 4-10: Attaching Bracket to Device using Grounding Screw
If you are grounding the device, attach the grounding lug at the same time:
Figure 4-11: Attaching Bracket to Device using Ground Screw with Grounding Lug
9. Using a Phillips-head screwdriver, attach the bracket to the left- and right-side panels, using
two screws for each side (which you removed previously in Step 6):
Figure 4-12: Attaching Bracket to Device using Side-Panel Screws
10. With two hands, hold the device (attached to the bracket) so that the bracket's keyholes are
facing the screw heads in the wall and that the device is orientated according to the desired
hanging position (horizontal or vertical). Gently hang the device onto the screw heads, using
the bracket's keyholes:
Figure 4-13: Hanging Device on Screw Heads for Horizontal Orientation
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CHAPTER4 Mounting the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual
Figure 4-14: Hanging Device on Screw Heads for Vertical Orientation
19-Inch Rack Mounting
The device can be installed in a standard 19-inch rack by implementing one of the following
mounting methods:
■Placing it on a pre-installed shelf in a 19-inch rack – see Using a Pre-Installed Rack Shelf
below
■Attaching it directly to the rack’s frame using the device's mounting brackets (supplied) that
need to be attached to the chassis – see Using Mounting Brackets on the next page
Rack Mount Safety Instructions: When installing the chassis in a rack, implement the
following safety instructions:
●Elevated Operating Ambient Temperature: If installed in a closed or multi-unit
rack assembly, the operating ambient temperature of the rack environment may be
greater than room ambient temperature. Therefore, consideration should be given to
installing the equipment in an environment with maximum ambient temperature
(Tma) of 40°C (104°F).
●Reduced Air Flow: Installation of the equipment in a rack should be such that the
amount of air flow required for safe operation on the equipment is not compromised.
●Mechanical Loading: Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical loading.
●Circuit Overloading: Consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of the circuits might
have on over-current protection and supply wiring. Appropriate consideration of
equipment nameplate ratings should be used when addressing this concern.
●Reliable Earthing: Reliable earthing of rack-mounted equipment should be
maintained. Particular attention should be given to supply connections other than
direct connections to the branch circuit (e.g., use of power strips). For earthing the
device, see Grounding the Device on page14.
Using a Pre-Installed Rack Shelf
The procedure below describes how to place the device on a pre-installed shelf in a 19-inch rack.
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CHAPTER4 Mounting the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual
➢To mount the device on a pre-installed shelf in the rack:
1. Before installing it in the rack, ensure that you have a pre-installed rack shelf on which the
device can be placed.
2. Place the device on the pre-installed shelf in the rack.
Using Mounting Brackets
The procedure below describes how to mount the device in a 19-inch rack. Rack mounting involves
placing the device on a pre-installed rack shelf and then attaching the device's mounting brackets
to the device and rack frame. The purpose of the mounting brackets is to secure the device to the
rack.
Two mounting brackets are provided:
■Left mounting bracket:
Figure 4-15: Left Mounting Bracket
■Right mounting bracket with hole for looping through an optional cable tie (not supplied) for
securing cables:
Figure 4-16: Right Mounting Bracket
➢To mount the device in a 19-inch rack using mounting brackets:
1. Attach the two mounting brackets (supplied) to each side of the device's chassis, using the
supplied screws, as shown in the following figure:
Figure 4-17: Attaching the Mounting Brackets
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CHAPTER4 Mounting the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual
●1 = Left mounting bracket
●2 = Attached screws
●3 = Right mounting bracket
2. Place the device on a pre-installed shelf in the rack.
3. Attach the ends of the mounting brackets (that you installed in Step 1) to the vertical track of
the rack's frame, using standard 19-inch rack bolts (not supplied).
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CHAPTER5 Cabling the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual
5 Cabling the Device
This section describes the cabling of the device.
Grounding the Device
The device must be connected to earth (grounded) using an equipment-earthing conductor.
Protective Earthing: The equipment is classified as Class I EN60950 and UL60950
and must be earthed at all times.
●For Finland: "Laite on liltettava suojamaadoituskoskettimilla varustettuun
pistorasiaan."
●For Norway: "Apparatet rna tilkoples jordet stikkontakt."
●For Sweden: "Apparaten skall anslutas till jordat uttag."
➢To earth the device:
1. Connect an electrically earthed strap of 16 AWG wire (minimum) to the chassis' earthing screw
(located on the rear panel), using the supplied washer.
2. Connect the other end of the strap to a protective earthing. This should be in accordance with
the regulations enforced in the country of installation.
Figure 5-1: Earthing the Device
Connecting to the LAN
The device provides up to four Gigabit Ethernet (10/100/1000Base-T) ports for connection to the
LAN (e.g., computers, switches, and IP phones). These ports support half- and full-duplex modes,
auto-negotiation, and straight or crossover cable detection.
The RJ-45 connector pinouts are described in the following table:
Table 5-1: RJ-45 Connector Pinouts for GbE
Pin Signal Name
1 Ethernet signal pair (10/100/1000Base-T)
2
3 Ethernet signal pair (10/100/1000Base-T)
6
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CHAPTER5 Cabling the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual
Pin Signal Name
4 Ethernet signal pair (1000Base-T)
5
7 Ethernet signal pair (1000Base-T)
8
Shield Chassis ground
➢To connect the device to the LAN:
1. Connect one end of a straight-through RJ-45 Cat 5e or Cat 6 cable to the RJ-45 port labeled S1
/ LAN GE.
Figure 5-2: Cabling the LAN Ports
2. Connect the other end of the cable to the Gigabit Ethernet network.
Connecting to an ISDN PRI (E1/T1) Trunk
The procedure below describes the cabling of the device's E1/T1 (PRI) trunk interface.
To protect against electrical shock and fire, use a 26 AWG min wire to connect the E1 /
T1 port to the PSTN.
PRI interface is a separate orderable item.
The RJ-48c trunk connector used in the cabling is wired according to the following figure:
Figure 5-3: RJ-48c Connector Pinouts for E1/T1
➢To connect the E1/T1 trunk interface:
1. Connect the E1/T1 trunk cable to the device’s E1/T1 port.
2. Connect the other end of the trunk cable to your PBX/PSTN switch.
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CHAPTER5 Cabling the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual
Figure 5-4: Cabling E1/T1 Port
Connecting the Serial Interface to a PC
The device provides an RS-232 serial interface port on its front panel. The serial cable adapter used
for connecting the RS-232 interface is shown below:
Figure 5-5: RS-232 Cable Adapter
Table 5-2: DB-9 to RJ-45 Serial Cable Connector Pinouts
DB-9 Female RJ-45
8 1
6 2
2 3
5 4
5 5
3 6
4 7
7 8
➢To connect the device's serial interface port to a PC:
1. Connect the end of the cable providing the RJ-45 connector to the device's serial port located
on the front panel, labeled CONSOLE.
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