AudioCodes Gateway & Session Border Controller Series Assembly instructions

Hardware Installation Manual
AudioCodes Gateway & Session Border Controller Series
Mediant 500 Gateway
and E-SBC
Version 7.2

Notice Mediant 500 Gateway & E-SBC | Hardware Installation Manual
Notice
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes can-
not guarantee accuracy of printed material after the Date Published nor can it accept
responsibility for errors or omissions. Updates to this document can be downloaded from
https://www.audiocodes.com/library/technical-documents.
This document is subject to change without notice.
Date Published: November-20-2019
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with
unsorted waste. Please contact your local recycling authority for disposal of this product.
Customer Support
Customer technical support and services are provided by AudioCodes or by an authorized
AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes
products and for contact information, please visit our website at
https://www.audiocodes.com/services-support/maintenance-and-support.
Documentation Feedback
AudioCodes continually strives to produce high quality documentation. If you have any comments
(suggestions or errors) regarding this document, please fill out the Documentation Feedback form
on our website at https://online.audiocodes.com/documentation-feedback.
Stay in the Loop with AudioCodes
Notes and Warnings
Open source software may have been added and/or amended for this product. For
further information, please visit our website at https://www.audiocodes.com/services-
support/open-source or contact your AudioCodes sales representative.
The device is an INDOOR unit and thus, must be installed only indoors. In addition,
Ethernet port interface cabling must be routed only indoors and must not exit the
building.
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Notice Mediant 500 Gateway & E-SBC | Hardware Installation Manual
Caution Electrical Shock: Do not open or disassemble this device. The device carries
high voltage and contact with internal components may expose you to electrical shock
and bodily harm.
The device must be installed and serviced only by qualified service personnel.
For deployment in Finland, Sweden and Norway, the device must be installed only in
restricted access locations that are compliant with ETS 300253 guidelines where
equipotential bonding has been implemented.
Disconnect the device from the mains and Telephone Network Voltage (TNV) before
servicing.
Related Documentation
Document Name
SBC-Gateway Series Release Notes for Latest Release Versions
SBC-Gateway Series Release Notes for Long Term Support Versions
Mediant 500 E-SBC User's Manual
Gateway and SBC CLI Reference Guide
Document Revision Record
LTRT Description
10388 Max. power consumption updated.
10389 Status LED flashing for upgrade; miscellaneous formatting.
10390 Operating environment specifications updated.
10391 AC power cable warning (Japanese); STATUS LED update.
10392 Wall-mounting added.
10393 Logo updated.
10394 Duration of press updated for reset to defaults.
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Content Mediant 500 Gateway & E-SBC | Hardware Installation Manual
Table of Contents
1 Introduction 1
2 Unpacking the Device 2
3 Physical Description 3
Physical Dimensions 3
Front Panel Description 3
Ports and Buttons 3
LED Descriptions 4
Operational Status LED 4
LAN Interface LED 4
E1/T1 LEDs 5
Power LED 5
Rear Panel Description 5
4 Mounting the Device 6
Desktop Mounting 6
Wall Mounting 7
19-Inch Rack Mounting 11
Using a Pre-Installed Rack Shelf 11
Using Mounting Brackets 12
5 Cabling the Device 14
Grounding the Device 14
Connecting to the LAN 14
Connecting to an ISDN PRI (E1/T1) Trunk 15
Connecting the Serial Interface to a PC 16
Connecting a USB Storage Device 17
Connecting to the Power Supply 18
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CHAPTER1 Introduction Mediant 500 Gateway & E-SBC | Hardware Installation Manual
1 Introduction
This document provides a hardware description of the Mediant 500 E-SBC (hereafter referred to as
device) and step-by-step procedures for mounting and cabling the device.
The device supports the following interfaces:
■Four Gigabit Ethernet (10/100/1000Base-T) LAN ports
■Single E1/T1 port interface over a single copper wire pair (PRI interface is a separate-orderable
item)
■Two USB ports for optional, USB storage services
■Serial console port (RJ-45) for device management
●Serial Hardware configurations may change without notice. Currently available
hardware configurations are listed in AudioCodes Price Book. For further enquiries,
please contact your AudioCodes sales representative.
●For information on configuring the device, refer to the device's User’s Manual.
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CHAPTER2 Unpacking the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual
2 Unpacking the Device
Follow the procedure below for unpacking the carton in which the device was shipped.
➢To unpack the device:
1. Open the carton and carefully remove packing materials.
2. Remove the chassis from the carton.
3. Check that there is no equipment damage.
4. Ensure that in addition to the chassis, the package contains the following items:
●Four anti-slide bumpers for desktop installation
●Two mounting brackets for 19-inch rack mounting
●Serial cable adapter
●One AC power cable
●(Optional) Wall-mounting kit (separate-orderable item)
5. Check, retain and process any documents.
If there are any damaged or missing items, notify your AudioCodes sales representative.
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CHAPTER3 Physical Description Mediant 500 Gateway & E-SBC | Hardware Installation Manual
3 Physical Description
This section provides a physical description of the device.
Physical Dimensions
The device's physical dimensions and weight are listed in the following table:
Table 3-1: Physical Dimensions
Physical Specification Value
Dimensions (H x W x D) 4.37 (1U) x 31.0 cm x 21.0 cm (1.72 x 12.2 x 8.3 in.)
Weight 2.0 kg (4.4 lbs.)
Environmental ■Operational: 0 to 40°C (32 to 104°F)
■Storage: -25 to 70°C (-13 to 158°F)
■Humidity: 10 to 90% non-condensing
Front Panel Description
This section describes the device's front panel.
Ports and Buttons
The device's front panel is shown in the following figure and described in the subsequent table.
Figure 3-1: Front Panel
Table 3-2: Front Panel Description
Item # Label Description
1POWER /
STATUS
LEDs indicating the status of the power and reboot/initialization.
For more information, see LED Descriptions on the next page.
2// Reset pinhole button for resetting the device and optionally, for
restoring the device to factory defaults. To restore the device to
factory defaults, do the following:
With a paper clip or any other similar pointed object, press and
hold down the pinhole button for at least 12 seconds, but no
longer than 25 seconds
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CHAPTER3 Physical Description Mediant 500 Gateway & E-SBC | Hardware Installation Manual
Item # Label Description
3CONSOLE RJ-45 port for RS-232 serial communication
4LAN Up to four Gigabit Ethernet (10/100/1000Base-T) ports for
connecting to LAN network (IP phones, computers, or switches).
These ports support half- and full-duplex modes, auto-
negotiation, and straight or crossover cable detection.
5PRI Single E1/T1 port interface (RJ-48).
Note: PRI interface is a customer-ordered item.
6USB Two USB 2.0 ports, which can be used, for example, for various
storage capabilities using an external USB hard drive or flash
disk (disk on key).
LED Descriptions
This section describes the LEDs provided on the front panel.
Operational Status LED
The STATUS LED indicates the operating status, as described in the following table.
Table 3-3: STATUS LED Description
LED
Color
LED
State Description
Green On Device is operational.
Fast
Flashing
■Initial rebooting stage.
■Software upgrade (.cmp file) in process (currently supported only
on Software Version 6.8).
Red On Boot failure.
- Off Advanced rebooting stage.
LAN Interface LED
Each Ethernet port provides a LED for indicating LAN operating status, as described in the
following table.
Table 3-4: LAN LED Description
LED Color LED State Description
Green On Ethernet link established.
Flashing Data is being received or transmitted.
- Off No Ethernet link.
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CHAPTER3 Physical Description Mediant 500 Gateway & E-SBC | Hardware Installation Manual
E1/T1 LEDs
The E1/T1 trunk port provides a LED for indicating operating status, as described in the following
table:
Table 3-5: E1/T1 LED Description
Color State Description
Green On Trunk is synchronized (normal operation).
Red On Loss due to any of the following signals:
■LOS - Loss of Signal
■LOF - Loss of Frame
■AIS - Alarm Indication Signal (the Blue Alarm)
■RAI - Remote Alarm Indication (the Yellow Alarm)
-Off Failure / disruption in the AC power supply or the power is currently not being
supplied to the device through the AC power supply entry.
Power LED
The POWER LED indicates the power supply status, as described in the following table.
Table 3-6: POWER LED Description
LED Color LED State Description
Green On Power is received by the device.
- Off No power received by the device.
Rear Panel Description
The device's rear panel is shown in the following figure and described in the subsequent table.
Figure 3-2: Rear Panel
Table 3-7: Rear Panel Description
Item # Label Description
1 Protective earthing screw.
2I/0 Power switch (O is off; I is on).
3100-240V~50-60Hz 0.8A Max. Three-prong AC power supply entry.
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CHAPTER4 Mounting the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual
4 Mounting the Device
The device can be mounted in one of the following ways:
■Placed on a desktop – see Desktop Mounting below
■Installed in a standard 19-inch rack – see Wall Mounting on the next page
Do not place any equipment directly on top of the device or adjacent to its sides (at least
13-cm separation). In addition, if you are mounting the device in a 19-inch rack, ensure
that at least a 3U separation is maintained between the device and other mounted
devices or equipment.
Desktop Mounting
The device can be placed on a desktop when its four anti-slide bumpers (supplied) are attached to
the underside of the device.
➢To attach the anti-slide rubber bumpers to the device:
1. Flip the device over so that its underside faces up.
2. Locate the four anti-slide grooves on the underside - one in each corner.
3. Peel off the adhesive, anti-slide rubber feet and stick one in each anti-slide groove.
Figure 4-1: Location for Applying Rubber Feet
●1 = Mounted anti-slide rubber feet
●2 = Anti-slide groove
4. Flip the device over again so that it rests on the rubber feet and place it in the required position
on a desktop.
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