AudioCodes Mediant 500 User manual

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Mediant™ 500 Gateway and E-SBC
Quick Setup Guide
Welcome
Congratulations on purchasing your AudioCodes Mediant 500 Gateway and Enterprise Session Border
Controller (E-SBC), hereafter referred to as device!
This document is only intended to provide basic setup instructions for initial access to the device and
connecting it to your network. For advanced configuration and cabling, refer to the device's User's Manual and
Hardware Manual respectively, which can be downloaded from AudioCodes website at
https://www.audiocodes.com/library/technical-documents.
Before you begin, please read the Safety Precautions on page 7.
Package Contents
Make sure that the following items (in addition to any separate-orderable items that you may have purchased)
are included with your shipped device:
4 x anti-slide bumpers for desktop mounting
2 x mounting brackets for 19-inch rack mounting
Serial cable adapter
1 x AC power cable
Regulatory Information document
This document

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Physical Description
1
POWER /
STATUS
POWER LED
Green On
Power received by device
Off
No power
STATUS LED
Green On
Device is operational
Green Flashing
Initial rebooting stage or software upgrade (.cmp file) in
process
Red On
Boot failure
Off
Advanced rebooting stage
2
\\
Reset pinhole button for resetting the device or restoring it to factory defaults. To
restore the device to factory defaults: with a paper clip or any other similar
pointed object, press and hold down the button for at least 12 seconds (but no
more than 25 seconds).
3
USB ports, which you can use for various functionalities such as storing the
configuration file on an external USB storage device.
4
CONSOLE
RS-232 serial interface port (RJ-45).
5
LAN
Up to four Gigabit Ethernet (10/100/1000Base-T) ports (RJ-45) for connecting IP
phones, computers, or switches. The ports support 1+1 Ethernet port redundancy
(active-standby), half- and full-duplex modes, auto-negotiation, and straight-
through or crossover cable detection.
Green On
Ethernet link established
Green Flashing
Data is being received or transmitted
Off
No Ethernet link
6
PSTN
Single E1/T1 port interface (RJ-48).
Green On
Trunk is synchronized (normal operation)
Red On
Loss due to LOS, LOF, AIS or RAI
Off
Failure or disruption in the AC power supply or no power
received by the device
Note: PRI interface is a separate-orderable item.
1
2
4
5
6
3

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Mounting the Device
You can mount the device in several ways:
Placing the device on a desktop using the four anti-slide bumpers (supplied), which you need to stick on
the grooves located on the underside of the device.
Mounting the device in a standard 19-inch rack by placing it on a pre-installed shelf (not supplied) in
the rack and optionally, securing it to the rack frame using the two mounting brackets (supplied).
Mounting the device on a wall in horizontal or vertical orientation, using AudioCodes wall-mounting
bracket (customer-ordered item).
For detailed instructions on mounting, refer to the device's Hardware Manual.

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Cabling the Device for Power
The device is powered from a standard alternating current (AC) electrical wall outlet.
1. Ground (earth) the device by connecting an electrically earthed strap of 16-AWG (minimum) wire to
the chassis' grounding screw that is located on the rear panel, using the supplied washer. Fasten the
wire securely using a 6-32 UNC screw. Connect the other end of the strap to protective earthing. This
must be in accordance with regulations enforced in the country of installation.
2. Connect the line socket of the AC power cord (supplied) to the device's AC power socket that is located
on the rear panel.
3. Connect the plug at the other end of the AC power cord to a standard electrical outlet.
4. Switch on the device by moving the power switch that is located on the rear panel, to I. When the
device receives power, the POWER LED turns on (green).

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Assigning an IP Address
Use the device's factory default IP address (192.168.0.2/24 and Default Gateway 0.0.0.0) to initially access the
device's Web-based management interface and then change it to suit your network's addressing scheme for
subsequent connectivity.
1. Using a CAT-5e/6 shielded twisted pair (STP) straight-through RJ-45 Ethernet cable, connect the
device's Ethernet port LAN GE 1 (front panel) to the LAN port of your computer.
2. Change the IP settings of your computer to correspond with the device's default IP address and subnet
mask.
3. On your computer, open a standard Web browser (for example, Google Chrome), and then in the URL
field, enter the device's default IP address; the Web Login screen appears:
4. Type in the default username (Admin) and password (Admin), and then click Login.
5. Open the IP Interfaces table (Setup menu > IP Network tab > Core Entities folder > IP Interfaces).

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6. Select the OAMP interface ('Application Type' with OAMP + Media + Control), click Edit, and then in
the dialog box, modify the device's OAMP interface.
7. Click Apply to submit your changes; your connection with the device becomes unavailable at the
default IP address (due to the new IP address).
8. Change the IP settings of your computer to correspond with the new OAMP IP addresses and subnet of
the device.
9. Access the device again, but at its' new IP address, and then on the Web interface's toolbar, click the
Save button; the new IP address is now saved to the device's flash memory.
10. Re-cable the device to the required network. You can now access the device's management interfaces
remotely, using the new IP address.
Obtaining Software and Documentation
If you have a maintenance and support agreement with AudioCodes, you can download the device's latest
software version from AudioCodes' Services Portal at https://services.audiocodes.com (registered users only).
You can also view and download documentation relating to the device (such as the User's Manual and
Hardware Manual)on AudioCodes website at https://www.audiocodes.com/library/technical-
documents?productGroup=1639&versionGroup=Version+7.2.

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Safety Precautions
The device must be installed and serviced only by qualified service personnel.
This device is an indoor unit and therefore, must not be installed outdoors.
Ethernet cabling must be routed only indoors and must not exit the building.
Do not open or dismantle the device.
Do not expose the device to water or moisture.
Make sure the device is installed in a well-ventilated location to avoid over heating of internal
components and subsequent damage.
Do not place any object on top of the device and make sure that sufficient clearance from the top and
sides are maintained to ensure proper airflow to avoid over heating of internal components.
Operate the device in an ambient temperature (Tma) that does not exceed 40°C (104°F).
The device must be installed only in restricted access locations.
Use only the supplied AC power cord for connection to the power source.
The device must be connected to an electrical socket-outlet providing a protective earthing connection.
Operate the device only from the type of power source indicated on the chassis.
Installation of the device must be in accordance with national electrical codes and conform to local
regulations.

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About AudioCodes
AudioCodes Ltd. (NasdaqGS: AUDC) is a leading vendor of advanced voice networking and media processing
solutions for the digital workplace. With a commitment to the human voice deeply embedded in its DNA,
AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for unified
communications, contact centers and hosted business services. AudioCodes’ wide range of innovative
products, solutions and services are used by large multinational enterprises and leading tier one operators
worldwide.
International Headquarters
1 Hayarden Street,
Airport City
Lod 7019900, Israel
Tel: [phone]
Fax: [phone]
AudioCodes Inc.
200 Cottontail Lane,
Suite A101E,
Somerset, NJ 08873
Tel: [phone]
Fax: [phone]
Contact us: https://www.audiocodes.com/corporate/offices-worldwide
Website: https://www.audiocodes.com/
©2019 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant,
MediaPack, What’s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your
Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice and CloudBond are trademarks or registered trademarks of
AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are
subject to change without notice.
Document #: LTRT-10803
Date Published: 02/04/2019