Red
0 - 30%
Green
30% - 70%
White
70% - 100%
Charging your Power Bank
Before using for the first time, please fully charge your AUKEY Power Bank.
• Connect the Micro-USB &/or USB-C charging cable to the Micro-USB port &/or
USB-C port.
• Connect your cable(s) to a USB charging adapter (like an AUKEY wall charger).
• A green battery indicator light means your Power Bank is charging, when it
reaches 100% the light will turn white.
Using your Power Bank to Charge your Devices
To charge your USB powered devices:
1. Connect the USB & Type-C charging cable to your device charging port.
2. Press the power button to start charging.
3. Use USB Output 1 to charge Quick Charge 3.0/2.0 compatible devices or
non-Quick Charge devices. Output 2 can charge any USB device at up to 5V
2.4A. The USB-C port can output up to 5V 3A to compatible USB-C devices.
Note:
The LED indicator will be dormant after your devices charging 15 seconds to
prevent unnecessary battery drain, and the power bank will shut off automatically
when your devices fully charged to prevent over charging.
Using the Flashlight
Press and hold the power button for two to three seconds to turn on/off the
flashlight.
Caution
• Please charge your Power Bank at least once every three months.
• NOT waterproof. Please keep away from water, liquid, and moisture.
• Keep away from fire, direct sunlight, and extreme heat.
• Please dispose of batteries according to local environmental laws.
• For optimal performance, please do not charge and discharge your Power
Bank at the same time.
FAQs and Solutions
1. I have connected my Power Bank to my device, but it is not charging?
• Make sure your Power Bank is fully charged.
• Make sure the connection between your Power Bank and your device is
secure.
• Try a different charging cable.
• Try a different connection sequence.
2. Can I use my Power Bank to charge my devices which are not Quick Charge
compatible?
Yes. You can use this Power Bank to charge any USB devices that charge at 5V /
9V / 12V. However, charging speeds will not be as fast as Quick Charge
compatible devices.
3. How do I know whether my device is Quick Charge compatible?
Please check Qualcomm's Quick Charge website for a comprehensive list of
compatible devices.
4. Can I use this Power Bank to charge three devices at the same time?
Yes, you can charge three devices at the same time via the two USB-A ports +
the USB-C port.
5. How fast will this Power Bank charge my device?
Charging speeds depend on several factors, but most important is the speed
that your device's original manufacturer engineered it to charge at. If your
device is Quick Charge 2.0 or 3.0 compatible, it will charge up to 75% faster
than other devices.
Warranty
AUKEY provides a 24 Month Warranty on all products starting from the date of
original purchase. If the device fails due to manufacturer defects, please contact
us to launch a warranty claim with your order number at:
support@aukey.com (US Amazon orders) or
For all other inquiries, please contact our support team at the applicable address
above. Be sure to include your order number so we can provide you with the
best service and resolve your issue quickly.
For products not purchased through Amazon, please contact the point of sale
where you purchased your product for service claims.
Flexible Structure:
With a more granular range of voltages (200mV increments from 3.6V to 20V),
your Quick Charge 3.0 compatible device can target one of dozens of suitable
power levels.
Universal Charging:
Backward compatible with Quick Charge 1.0 and Quick Charge 2.0 devices,
Quick Charge 3.0 supports all USB standards from A to C.
Battery Indicator Light
Press the power button once to check the remaining battery level. Battery level
is indicated by the color of the LED indicator light.
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