Aussie Traveller Single Step User manual

DROP DOWN SINGLE AND
DOUBLE 12 VOLT STEPS
INSTALLATION MANUAL

1300 663 868 | [e-mail] | aussietraveller.com.au
BRISBANE SHOWROOM: 11-15 Oasis Court, Clontarf QLD 4019 | MELBOURNE SHOWROOM: 235 Barry Road, Campbelleld VIC 3061
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PRODUCT INTRODUCTION
The Aussie Traveller range of folding 12 Volt single and double drop down steps are designed to used as high
quality equipment which can help passengers get into a full range of Recreational Vehicles, including Caravans,
Campers, Motorhomes and Emergency Vehicles.
Ask Aussie Traveller about the full range of RV steps available.
DESCRIPTION:
࡟12 Volt, switch operated drop down step function providing safe access to recreational vehicles by
reducing entrance step heights.
࡟Easy to install.
Read this installation instruction thoroughly.
Incorrect installation or operation may void any warranty.
Incorrect use or operation may cause serious injury.
MODEL CURRENT DRAW PLATFORM SIZE (L×W) WEIGHT
Single Step Idle—5 Amp
Fully Extending or Retracting—14–18 Amp 550×200mm 6.9kg
Double Step Idle—5 Amp
Fully Extending or Retracting—14–18 Amp 550×200mm 9.5kg
STANDARD PACKING LIST:
1 × 12V Folding Step
1 × Mounting Kit
Includes:
4 × M8x50 Hex Bolts
4 × M8 Washers
4 × M8 Safety Nuts
1 × In/Out Switch
1 × Switch Cover Plate
6 × Flat Connectors
1 × User Manual

1300 663 868 | [e-mail] | aussietraveller.com.au
BRISBANE SHOWROOM: 11-15 Oasis Court, Clontarf QLD 4019 | MELBOURNE SHOWROOM: 235 Barry Road, Campbelleld VIC 3061
2
INSTALLATION
REQUIREMENTS:
Please refer to ADR58 / EN 1645-1 (caravans) requirements, for correct installation of an RV Manual or Electric
step.
INSTALLATION OF THE AUSSIE TRAVELLER DROP DOWN STEP:
It is recommended that the installation instructions are followed. Depending on the vehicle type, the installation
requirements may vary. Various mounting attachments / installations are listed below:
࡟Right through the vehicle bottom/footwell.
࡟In rails incorporated in the chassis.
࡟In a special construction welded or bolted to the chassis.
NOTE: Depending on the specic installation, position of the steps and specic installation process may change.
INSTALLATION OF THE AUSSIE TRAVELLER DROP DOWN STEP (CONTINUED):
1. Prior to installation, extend the step by connecting the 12V DC to the step motor.
2. Temporarily connect the Blue wire to the motor positive and the Red wire to the motor negative. Allow
the step to fully extend.
3. Remove the wires from the step motor once step is fully extended.
DO NOT LEAVE POWER TO THE MOTOR ONCE FULLY EXTENDED – REMOVE BEFORE 3
SECONDS.
4. Using the dimensional diagrams, drill 4 holes of 9mm diameter to the base/chassis location for the step to
be mounted. When the step is fully retracted, the step will protrude 40mm from the frame.
5. Make sure the step is correctly positioned, install the step and tighten the bolts, washers and nuts.
6. Check the operation of the step - Retract the installed step by connecting the 12V DC to the step motor.
Temporarily connect the Blue wire to the motor negative and the Red wire to the motor positive. Allow
the step to fully retract.
INSTALLATION OF THE AUSSIE TRAVELLER STEP SWITCH:
Install the step switch in a convenient location, recommended to be close to the entrance door.
1. Drill a 48mm diameter hole in the wall location.
2. Mount the cover plate using 4 × 2.9×9.5mm screws.
3. Run the electrical cable (2×2.5mm2) from the battery to the rear of the switch via a 20 Amp fuse in the
positive (+) conduction.
(Recommended – to avoid short circuit, before introducing the fuse, ensure the electrical connection is
complete.)
4. Run the motor wires from the step motor to the in/out switch.
5. Connect the wires to the Flat Connectors provided before connecting to the
in/out switch.
6. Ensure wires are connected as per wiring diagram.
7. Connect the fuse into the fuse holder and the operate the step.

1300 663 868 | [e-mail] | aussietraveller.com.au
BRISBANE SHOWROOM: 11-15 Oasis Court, Clontarf QLD 4019 | MELBOURNE SHOWROOM: 235 Barry Road, Campbelleld VIC 3061
3
PIN 1
(Yellow Wire)
Battery +
(Green Wire)
Cut Off Relay
(Red Wire)
Motor Negative -
(Blue Wire)
Motor Positive +
Battery -
PIN 2
PIN 3
PIN 4
PIN 5 PIN 6
WIRING DIAGRAM
SWITCH WIRING DIAGRAM
PIN & WIRING LOCATIONS
AT DROP DOWN 12 VOLT STEP
PIN AND WIRING LOCATIONS
Red Wire: Motor Negative PIN 1
Yellow Wire: Battery Positive PIN 6
Green Wire: Connect to PIN 5
Blue Wire: Connect to PIN 4
+
–
IN
Blue
Green
Red
Yellow
OUT
WARNING LAMP (or BUZZER)
BATTERY
12V DC
SWITCH
+–

1300 663 868 | [e-mail] | aussietraveller.com.au
BRISBANE SHOWROOM: 11-15 Oasis Court, Clontarf QLD 4019 | MELBOURNE SHOWROOM: 235 Barry Road, Campbelleld VIC 3061
4
OPERATING THE 12V DROP DOWN STEP
The Aussie Traveller 12 Volt Drop Down step is operated by the supplied in/out switch, mounted as per the
installation instructions.
IMPORTANT:
When operating the step, hold the switch in the OUT position until the step is
completely extended.
࡟Never use the step unless the vehicle is in a secure, stationary position.
࡟Ensure the step is fully retracted before the vehicle is to depart.
NEVER STEP ON TO THE FOOTBOARDS IF THE STEP IS IN OPERATION,
NOT FULLY EXTENDED OR IS RETRACTED. THIS COULD CAUSE INJURY
AND FAILURE OF THE STEP.
MAINTENANCE:
Dirt, dust, water and frost can prevent the step from operating correctly. Ensure that step is cleaned regularly and
dried if water is used. Never use harsh chemicals or brushes to clean the step.
IN CASE OF MOTOR OR ELECTRICAL FAILURE:
1. With power turned o, loosen indicated bolt and take out.
2. Once step has manually been retracted back into correct position, replace the bolt and tighten back up.
Figure 1. Bolt to be removed location. Figure 2. Bolt location, closer view. Figure 3. Bolt picture.

1300 663 868 | [e-mail] | aussietraveller.com.au
BRISBANE SHOWROOM: 11-15 Oasis Court, Clontarf QLD 4019 | MELBOURNE SHOWROOM: 235 Barry Road, Campbelleld VIC 3061
5
TECHNICAL PARAMETERS - 12V DROP DOWN STEP SINGLE
550
200
530
520
250
310
170
PART NUMBER: 40600000005000

1300 663 868 | [e-mail] | aussietraveller.com.au
BRISBANE SHOWROOM: 11-15 Oasis Court, Clontarf QLD 4019 | MELBOURNE SHOWROOM: 235 Barry Road, Campbelleld VIC 3061
6
TECHNICAL PARAMETERS - 12V DROP DOWN STEP DOUBLE
550
200
530
260
650
520
490
200 250
PART NUMBER: 40600000006000

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WARRANTY STATEMENT
Aussie Traveller Pty Ltd ACN 642 775 460 (Aussie Traveller) oers the following warranty in relation to the products it supplies directly or
through an authorised manufacturer, dealer or approved service repair agent (Product).
Australian Consumer Law
The benets of this warranty are in addition to any rights and remedies imposed by Australian State and Federal legislation that cannot be
excluded. Nothing in this warranty is to be interpreted as excluding, restricting or modifying any State or Federal legislation applicable to the
supply of goods and services which cannot be excluded, restricted or modied.
If you are a consumer as dened in the Australian Consumer Law: Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
Warranty
Aussie Traveller warrants that, subject to the exclusions and limitations below, all parts of the manufacture and assembly of the Product will be
free from defects in materials and workmanship (Warranty) for a period of 12 months from the date of purchase as follows:
1. This Warranty is activated at the time of purchase by the nal retail customer (being the owner of the Product).
2. In the event the Product is purchased by a manufacturer, dealer or approved service repair agent, this Warranty will commence at the
time the nal retail customer makes payment for the Product to the wholesale purchaser.
3. If the Product is purchased directly from Aussie Traveller for use by nal retail customer and not to be on sold in any way, the Warranty
will commence at the time of the original purchase.
Warranty Period
This Warranty cannot be assigned or transferred to a subsequent owner of the Product.
The purchaser or nal retail customer should inspect the Product immediately when received or at vehicle handover, to ensure that it appears
free from any damage or defect, and matches the description provided.
If after accepting the Product, a defect appears in the manufacture or assembly of the Product before the end of the Warranty Period and
Aussie Traveller nds the Product to be defective in materials or workmanship, Aussie Traveller will, in its sole discretion, either:
a. replace, repair or refund the Product or the defective part of the Product free of charge; or
b. cause the Product or the defective part of the Product to be replaced or repaired by a qualied repairer free of charge.
In arranging Warranty inspection, service and repair, Aussie Traveller will seek to provide the details of an approved service agent within your
geographic area. Should one not be available, or if the Product is in use in travel, Aussie Traveller reserves the right to seek to arrange a repair
or replacement at the next available location on the route of travel.
Aussie Traveller reserves the right to replace defective parts of the Product with parts and components of similar quality, grade and
composition where an identical part or component is not available.
Products presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be
used to repair the Product.
Aussie Traveller Awning Products
This Warranty covers specied defects in materials or workmanship for Awning Products as follows:
1. The vinyl fabric is warranted against:
a. holes caused by mildew (mildew will form on dust and dirt and stain fabric if fabric is not kept clean).
b. excessive cracking, peeling, hardening or loss of strength while used under normal conditions.
c. excessive fading (a slight colour change may occur due to ultraviolet rays).
2. All hardware components including the roller are warranted not to bend or break under normal use (excluding high winds, water pooling
and accidents).
Making a Warranty Claim
If a defect covered by this Warranty appears, the Customer must rst contact Aussie Traveller within 7 days of rst becoming aware of the
defect. Aussie Traveller will assist the Customer to rectify and resolve any Product issue that may arise.
When making a claim under this Warranty, Aussie Traveller requires that the following information be provided before any further action will be
taken.
1. Original Invoice (Document or Number);
2. Make and model of the Product;
3. Make and model of the vehicle (if Product tted);
4. ehicle build date (if Product tted);
5. Vehicle chassis number;

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6. Description of damage and/or repair required;
7. Photos of the damage and/or repair; and
8. Appropriate documentation (such as historical and maintenance records).
Aussie Traveller reserves the right to request more information or images should what is provided not be sucient to make an assessment for
the Warranty claim.
The Product must be made available to Aussie Traveller or its authorised repair agent for inspection and testing. If such inspection and testing
nd no defect in the Product, the nal retail customer must pay Aussie Traveller’s usual costs of service work and testing.
The nal retail customer must bear the cost of the transport of the Product to and from Aussie Traveller or the authorised repair agent, and all
insurance of the Product.
Exclusions
This Warranty will not apply where:
 the Product has been repaired, altered or modied by someone other than Aussie Traveller, or without the written consent of Aussie
Traveller or an authorised repair agent;
the alleged defect in the Product is within acceptable industry tolerances and variances;
Aussie Traveller cannot establish any fault in the Product after testing and inspection;
the Product has been used other than for the purpose for which it was designed;
 the alleged defect in the Product has arisen due to the nal retail customer’s failure to properly use and
 maintain the Product in accordance with any of Aussie Traveller’s instructions, recommendations and specications (including applicable
maintenance schedules);
 the alleged defect in the Product has arisen due to the nal retail customer’s request to customise the Product;
 the Product has been subject to abnormal conditions, including environment, temperature, high or excessive wind, water, re, humidity,
pressure, stress or similar;
the alleged defect has arisen due to abuse, misuse, neglect or accident;
unauthorised parts or accessories have been used on or in relation to the Product;
the Product has been overloaded or involved in an accident;
the alleged damage or defect has been caused by normal wear and tear;
the alleged damage to fabric has been caused by storm, wind or rain, or stretching of fabric caused by water pooling on fabric;
breakage or bending of hardware components has been caused by storm, wind or rain, or water pooling on fabric.
Replacement Warranty Item
If, under Warranty, a Product is replaced or repaired by Aussie Traveller or an Aussie Traveller agent, unless provided in writing to indicate
otherwise, the replacement Product will carry the remaining Warranty terms and conditions, including length of time, of the original purchased
Product.
Change of Mind
Aussie Traveller understands that at times, nal retail customers may change their mind. Choose carefully as return and credit requests for
items purchased by mistake or “change of mind” reasons may not be approved. Aussie Traveller will not accept Product returns under these
circumstances unless by written approval by an authorized Aussie Traveller representative. If approved, an administration and restocking fee
may apply.
Limitations
Aussie Traveller makes no express warranties or representations other than set out in this Warranty.
The repair or replacement of the Product or part of the Product is the absolute limit of Aussie Traveller’s liability under this express Warranty.
Melbourne Oce
235 Barry Road
Campbelleld, Melbourne, 3061
Ph: [phone]
[e-mail]
Brisbane Head Oce, Factory & Showroom
11-15 Oasis Court
Clontarf, Brisbane, 4019
Ph: [phone]
[e-mail]
To receive a copy of the Aussie Traveller Warranty Terms & Conditions or information regarding specic Aussie Traveller products, please
contact Aussie Traveller Head Oce on [phone] or email [e-mail].
Contact
Australia Wide: 1300 663 868