AV Access 4KEX100-DP-KVM User manual

4KEX100-DP-KVM
DP KVM Extender Over HDBase-T
User Manual

Disclaimers
The information in this manual has been carefully checked and is believed to be
accurate. AV Access Technology Limited assumes no responsibility for any
infringements of patents or other rights of third parties which may result from its
use.
AV Access Technology Limited assumes no responsibility for any inaccuracies that
may be contained in this document. AV Access Technology Limited also makes no
commitment to update or to keep current the information contained in this
document.
AV Access Technology Limited reserves the right to make improvements to this
document and/or product at any time and without notice.
Copyright
Copy, Reproduce, Distribute and/or Edit of this document or part of it as well as
utilization of its contents and communication thereof to others without express
authorization are prohibited. Offenders will be held liable for payment of damages.
All rights created by patent grant or registration of a utility model or design patent
are reserved. Copyright ©2017 AV Access Technology Limited All rights reserved.
Trademarks Notice
All products or service names mentioned in this document may be trademarks of
the companies with which they are associated.
Contact Us
Business inquiry: [email protected]
Technical problems: [e-mail]

Important Safety Instructions
Do not expose this device to rain, moisture, dripping or splashing. No objects
filled with liquids, such as vases, shall be placed on the device.
Do not install or place this unit in a bookcase, built-in cabinet, or in another
confined space. Ensure the unit is well ventilated.
To prevent risk of electric shock or fire hazard due to overheating, do not
obstruct the unit’s ventilation openings with newspapers, tablecloths,
curtains, or similar items.
Do not install near any heat sources such as radiators, heat registers, stoves,
or other device (including amplifiers) that produce heat.
Do not place sources of naked flames, such as lighted candles, on the unit.
Clean this device only with dry cloth.
Unplug this device during lightning storms or when unused for long periods
of time.
Protect the power cord from being walked on or pinched, particularly at
plugs.
Only use attachments / accessories specified by the manufacturer.
Refer all servicing to qualified service personnel.

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Table of Contents
Overview...............................................................................................................2
Package Contents.................................................................................................................. 3
Panel .......................................................................................................................................... 4
Installation Instructions.......................................................................................7
Trouble Shooting..................................................................................................8
Specification .......................................................................................................11
Warranty .............................................................................................................13

Overview
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Overview
The 4KEX100-DP-KVM extender is a 100m 4K DisplayPort over HDBT extender
with USB 2.0 and audio pass-through.It offers the distribution of uncompressed
4K@30Hz UHD video, audio, power, RS232 and USB 2.0 together up to 100m/328ft
over a single CatX cable.
With USB 2.0 pass-through, it allows users to control or monitor a remote server
from a harsh environment, or operate a physically inaccessible PC, server or
workstation remotely. Bi-directional audio pass-through allows for audio
distribution in both direction.
With 48V PoE integrated inside, a single power adapter connected to the transmitter
powers both units. Its 12V power adapter is secured with a screw-on connector to
prevent the power being accidentally disconnected. LED indicators for power
supply to units and signal status show established connection between
connected devices.
Slim appearance and space saving
One way PoE, transmitter supplies the power for receiver
Via Cat 6a/7 cable, 4Kx2K@30Hz or 1080P@60Hz output up to 100m.
Via Cat 5e/6 cable, 4Kx2K@30Hz output up to 90m, 1080P@60Hz up to 100m
DP 1.2 supported, up to 4k@30Hz and HDCP 1.4 compliance
Supports Bi-directional stereo audio, RS232 and EDID pass through over
HDBaseT
USB 2.0 pass through over HDBaseT, with USB-HOST built in transmitter and
USB-DEVICE built in receiver.
All connectors in one side for easy installation

Overview
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Package Contents
Before you start the installation of the product, please check the package
contents:
Transmitter 4KEX100-DP-KVM x 1
Receiver 4KEX100-DP-KVM x 1
Power Adapter (DC 12V 2A) x 1
Phoenix Male Connector (3.5mm 3 Pin) x 2
Mounting Bracket x 4
User Manual x 1

Overview
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Panel
Front Panel
Transmitter/Receiver
No. Name Description
1 Power LED
(Red)
On: The device is powered on.
Off: The device is powered off.
2 Status LED
(Green)
Blinking: The device is working properly.
Off: The device is not working properly.
3 HDCP LED
(Blue)
On: Audio and video signal is HDCP protected.
Blinking: Audio and video signal is not HDCP
protected.
Off: No Audio and video signal
4 Link LED
(Green)
On: Link to receiver has been established.
Off/Blinking: Connection exceptions exist
between the transmitter and the receiver.

Overview
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Rear Panel
Transmitter
No. Name Description
1 DC 12V
Connects to a DC 12V power adapter.
Note: Only one power adapter is needed at transmitter
side.
2 HDBT Out Connects to the receiver via a CatX cable.
3 RS232 RS232 pass-through
3 DP In Connects to a DisplayPort source.
4 Audio In Connects to an audio source device such as PC.
5 Audio Out Connects to an audio device such as earphone, amplifier.
6 USB Host Connects to device to be controlled such as server,
computer etc.

Overview
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Receiver
No. Name Description
1 DC 12V
Connects to a DC 12V power adapter.
Note: Only one power adapter is needed at transmitter
side.
2 HDBT In Connects to the transmitter via a CatX cable.
3 RS232 RS232 pass-through
4 DP Out Connects to a DisplayPort display.
5 Audio In Connects to an audio source such as PC.
6 Audio Out Connects to an audio device such as earphone, amplifier.
7 USB Device Connects to USB devices such as mouse, keyboard, USB
disk etc.

Installation Instructions
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Installation Instructions
Please refer to the following installations.

Trouble Shooting
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Trouble Shooting
Five Steps of Regular Troubleshooting Routine
1Power: Please make sure all devices are powered on (source, extender,
display devices).
2Indicator: Please make sure LED indicators on transmitter and receiver are
normal according to user manual.
3Devices: Please make sure pictures can be shown normally when
connecting source to display devices directly.
4Cable: Plug in and out DP/CatX cable or try another DP/CatX cable.
Cat 5e/6/6a/7 cable is recommended, please do not use Cat 5 cable.
Please make sure CatX cable is less than 328ft for 1080P, 295ft for 4K
resolution.
Please make sure the two connectors of the CatX cable are same
standard (EIA/TIA 568B).
5Compatibility:
Please test the source and display devices to determine whether there
are compatibility issues.
4KEX100-DP-KVM supports up to 4K@30Hz 4:4:4 8bit. When both DP
source and display devices support 4K@60Hz 4:4:4 8bit, display device
will not output signal (Even though all the LEDs of extender are normal).
Please set the source resolution to 4K@30Hz 4:4:4 8bit or ask help from
Source Device Supplier.

Trouble Shooting
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Typical questions
1. How to deal with video flash or cut off during installation?
Power indicator should be solid on and status indicator should be
blinking. If not, please check if the power adapter is well connected.
Link indicator should be solid on. If it is blinking or off, it is likely a
problem with your Ethernet cable. Please change to a qualified cable
(Cat5e/6/6a/7, EIA/TIA 568B) and make sure the cable length is within
the maximum distance (328ft for 1080p, 295ft for 4K).
HDCP indicator should be solid on or blinking. If it is off, it means no
signal pass through. Please check if the DP cables are well connected
to the source and display. Try to change to a better DP cable. Also,
make sure that your source and display are under 4K@30Hz 4:4:4 8bit.
Please try to install the DP display card device to your computer.
2. How to use the RS232 port in the extender?
The RS232 port provides a channel to pass through protocol commands to
control third party devices such as your source or display. RS232 uses the
three pins that are labeled transmitter, receiver and GND. Connect a host
computer or control system to the RS232 connector. Please refer to the
following pin definition of RS232 during your installation.

Trouble Shooting
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Specification
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Specification
Technical
Video Signal Type DP1.2 with HDCP1.4
Audio Format L/R channel PCM 2.0
Input/Output Resolution Support
640x4808, 800x6008, 1024x7688,
1280x7208, 1280x7688, 1280x8008,
1280x9608, 1280x10248, 1360x7688,
1366x7688, 1440x9008, 1600x9008,
1600x12008, 1680x10508, 1920x12008,
1920x12008, 2560x14408, 2560x16008,
3840x2160P5
Note: 5 = at 30 Hz, 8 = at 60 Hz
General
Operating Temperature 0°C to 45°C (32°F to 113°F)
Storage Temperature -20°C to 70°C (-4°F to 158°F)
Humidity 10% to 90%, non-condensing
ESD Protection ±8kV (Air-gap discharge)/
±4kV (Contact discharge)
Surge Protection Voltage: ±1 kV

Specification
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Power Consumption
(Maximum) ≤14.2W (Pair)
DP Cable length 5m (Max)
Device Dimensions
(W x H x D)
200 mm × 25 mm ×100 mm
7.91'' x 0.99'' x 3.95''
Product Weight Transmitter: 0.5kg
Receiver: 0.5kg
Cable Specifications:
Note: AV Access recommends the use of T568B straight-through Category cables.
Cable Type Range Supported Video
CAT5e/CAT6
100m/328ft 1080p@60Hz 36bit
90m/295ft
1080p@60Hz 48bit
1080p@60Hz 3D
3840 x 2160@30Hz 4:4:4 8bit
CAT6a/CAT7 100m/328ft
1080p@60Hz 48bit
1080p@60Hz 3D
3840 x 2160@30Hz 4:4:4 8bit

Warranty
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Warranty
Products are backed by a limited 3-year parts and labor warranty. For the
following cases AV Access Technology Limited shall charge for the service(s)
claimed for the product if the product is still remediable and the warranty card
becomes unenforceable or inapplicable.
1. The original serial number (specified by AV Access Technology Limited)
labeled on the product has been removed, erased, replaced, defaced or is
illegible.
2. The warranty has expired.
3. The defects are caused by the fact that the product is repaired, dismantled
or altered by anyone that is not from an AV Access Technology Limited
authorized service partner. The defects are caused by the fact that the
product is used or handled improperly, roughly or not as instructed in the
applicable User Guide.
4. The defects are caused by any force majeure including but not limited to
accidents, fire, earthquake, lightning, tsunami and war.
5. The service, configuration and gifts promised by salesman only but not
covered by normal contract.
6. AV Access Technology Limited preserves the right for interpretation of these
cases above and to make changes to them at any time without notice.
Thank you for choosing products from AV Access.

AV Access Technology Limited
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