Yealink Yealink SIP-T46G User manual

About This Guide
i
About This Guide
Thank you for choosing this Gigabit Color IP Phone which is especially designed for
power users in the office environment. This unit provides business telephony features
such as Call Hold, Call Transfer, Busy Lamp Field, Shared Line, Hot Desking and
Conference over an IP network.
This guide provides everything you need to quickly use your new phone. Be sure to
verify with your system administrator that your network is prepared for configuring your
IP phone. As well, be sure to read the Packing List and Regulatory Notices sections in
this guide before you set up and use the SIP-T46G IP phone.
If this is your first time using the SIP-T46G IP phone, we recommend that you first refer to
the Quick Installation Guide and Quick Reference Guide.
In This Guide
This guide is based on firmware version 70. The topics provided in this guide include:
zChapter 1 Overview
zChapter 2 Getting Started
zChapter 3 Customizing Your Phone
zChapter 4 Basic Call Features
zChapter 5 Advanced Phone Features

Any Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
User Guide SIP-T46G IP Phone
ii
Declaration of Conformity
This phone is in conformity with the essential requirements and other relevant provisions of
the CE, FCC.
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.
Part 15 FCC Rules
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference. and
2. This device must accept any interference received, including interference that may cause undesired
operation.
Class B Digital Device or Peripheral
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.

Table of Contents
iii
Table of Contents
About This Guide...........................................................................i
In This Guide...............................................................................................................................i
Table of Contents ........................................................................ iii
Overview.......................................................................................1
Hardware Component Instructions ..................................................................................... 1
Icon Instructions ...................................................................................................................... 3
LED Instructions........................................................................................................................ 5
User Interfaces......................................................................................................................... 6
Phone User Interface .......................................................................................................... 6
Web User Interface ............................................................................................................. 6
Documentations ..................................................................................................................... 9
Getting Started ...........................................................................11
Packing List ............................................................................................................................ 11
Phone Installation ................................................................................................................. 13
Phone Initialization................................................................................................................ 15
Phone Status.......................................................................................................................... 16
Basic Network Settings ......................................................................................................... 17
Registration ............................................................................................................................ 18
Idle Screen............................................................................................................................. 18
Customizing Your Phone............................................................21
General Settings ................................................................................................................... 21
Wallpaper........................................................................................................................... 21
Screensaver........................................................................................................................ 22
Theme ................................................................................................................................. 23
Backlight ............................................................................................................................. 24
Contrast .............................................................................................................................. 25
Language........................................................................................................................... 26
Time and Date ................................................................................................................... 27
Administrator Password .................................................................................................... 29
Key as Send........................................................................................................................ 30

User Guide SIP-T46G IP Phone
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Keypad Lock ...................................................................................................................... 30
Audio Settings ....................................................................................................................... 34
Volume................................................................................................................................ 34
Ring Tones........................................................................................................................... 34
Contact Management........................................................................................................ 35
Local Directory .................................................................................................................. 36
Blacklist................................................................................................................................ 41
Remote Phonebook ......................................................................................................... 42
BroadSoft Phonebook ...................................................................................................... 43
Call History Management ................................................................................................... 45
BroadSoft Call Log................................................................................................................ 46
System Customizations......................................................................................................... 49
Headset Use ....................................................................................................................... 49
DSS Keys .............................................................................................................................. 49
Account Management.................................................................................................... 60
Dial Plan .............................................................................................................................. 61
Emergency Number ......................................................................................................... 65
Live Dialpad ....................................................................................................................... 65
Hotline ................................................................................................................................. 66
Basic Call Features.....................................................................68
Placing Calls .......................................................................................................................... 68
Answering Calls..................................................................................................................... 70
Ending Calls ........................................................................................................................... 71
Redialing Numbers ............................................................................................................... 72
Auto Answer .......................................................................................................................... 72
Auto Redial ............................................................................................................................ 73
Call Completion.................................................................................................................... 74
Call Return ............................................................................................................................. 76
Call Mute ............................................................................................................................... 76
Call Hold/Resume................................................................................................................. 77
Do Not Disturb (DND) ........................................................................................................... 78
Call Forward .......................................................................................................................... 79
Call Transfer ........................................................................................................................... 81
Call Waiting ........................................................................................................................... 82
Conference ........................................................................................................................... 83
Local Conference............................................................................................................. 83
Network Conference........................................................................................................ 84
Call Park ................................................................................................................................. 85
Call Pickup............................................................................................................................. 86
Anonymous Call.................................................................................................................... 90
Anonymous Call Rejection.................................................................................................. 91
Advanced Phone Features .......................................................92

Table of Contents
v
Busy Lamp Field (BLF) ........................................................................................................... 92
BLF List ..................................................................................................................................... 95
Shared Line ............................................................................................................................ 96
Call Recording ...................................................................................................................... 97
Hot Desking............................................................................................................................ 99
Intercom............................................................................................................................... 101
Outgoing Intercom Calls................................................................................................ 101
Incoming Intercom Calls ................................................................................................ 102
Automatic Call Distribution (ACD) ................................................................................... 103
Messages ............................................................................................................................. 105
Short Message Service (SMS)......................................................................................... 105
Voice Mail ........................................................................................................................ 107
Message Waiting Indicator (MWI) ................................................................................ 109
Troubleshooting........................................................................112
Regulatory Notices...................................................................118
Service Agreements........................................................................................................... 118
Limitations of Liability.......................................................................................................... 118
Safety Instructions ............................................................................................................... 118
Appendix A - Time Zones........................................................120
Index..........................................................................................122

Overview
1
Overview
This chapter provides the overview of the SIP-T46G IP phone. The topics include:
zHardware Component Instructions
zIcon Instructions
zLED Instructions
zUser Interfaces
zDocumentations
If you require additional information or assistance with your new phone, contact your
system administrator.
Hardware Component Instructions
The main hardware components of the SIP-T46G IP phone are the LCD screen and the
keypad.

User Guide SIP-T46G IP Phone
2
Hardware component instructions of the SIP-T46G IP phone are:
Item Description
①LCD Screen
Shows information about calls, messages, soft keys, time,
date and other relevant data:
• Call information—caller ID, call duration
• Icons (for example, )
• Missed call text or second incoming caller information
• Prompt text (for example, "Saving files! Please wait…")
• Time and date
②Power Indicator LED Indicates phone power status.
③Line Keys
Use these keys to activate up to six accounts and assign
various features. The key LED will light up when the
assigned feature is enabled.
④MUTE Key Toggles and indicates the Mute feature on or off.
HEADSET Key Toggles and indicates the headset mode.
⑤MESSAGE Key Indicates and accesses voice messages.
⑤
TRANSFER Key Transfers a call to another party.
HOLD Key Places a call on hold or resumes a held call.
REDIAL Key Redials a previously dialed number.
⑥Speakerphone Key Toggles and indicates the hands-free speakerphone
d
⑦Volume Key
Adjusts the volume of the handset, headset, speaker,
and ringer.
⑧Keypad
Provides the digits, letters, and special characters in
context-sensitive applications.
⑨
Scroll through the displayed information.
Confirms actions or answers an incoming call.
⑩Soft Keys Labels automatically to identity their context-sensitive
features.

Overview
3
Icon Instructions
Icons appear on the phone LCD screen are described in the following table:
Icons Description
Network is unavailable
Registered successfully
Registered fail
Registering
Hands-free speakerphone mode
Handset mode
Headset mode
Multi-lingual lowercase letters input mode
Multi-lingual uppercase letters input mode
Alphanumeric input mode
Numeric input mode
Voice Mail
Text Message
Auto Answer
Do Not Disturb
Call Forward
Call Hold
Call Mute
Ringer volume is 0

User
4
Guide SIP-T4
6
6
G IP Phone
Icons
1 2 3
Keypad Lo
c
Missed Call
Received
C
Dialed Call
s
Missed Call
Recordin
g
b
A call can
n
Recordin
g
s
Recording
c
Recording
c
Open VPN
Conferenc
e
The defaul
t
The current
The non-cu
Descri
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s
C
alls
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s
b
ox is full
n
ot be recor
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s
tarts succes
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c
annot be s
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annot be s
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t
contact ph
o
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tion
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ed
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fully
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arted
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opped
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line keys.
o
f the line ke
y
y
s.

Overview
5
LED Instructions
Power Indicator LED
LED Status Description
Solid red The phone is initializing.
Fast flashing red The phone is ringing.
Slow flashing red The phone receives a text message or voice mail.
Off
The phone is powered on.
The phone is powered off.
The phone is idle.
Line key LED
LED Status Description
Solid green The line is seized.
The line is in conversation.
Fast flashing green The line receives an incoming call, the phone is ringing.
Slow flashing green The call is placed on hold.
Off The line is inactive.
Line key LED (configured as BLF key)
LED Status Description
Solid red The monitored user is busy.
Fast flashing red The monitored user receives an incoming call.
Off The monitored user is idle.
The monitored user does not exist.
Line key LED (configured as shared line key)
LED Status Description
Solid red
The shared line is seized.
Some party receives the ringback.
The shared line is in conversation.
Fast flashing green The shared line receives an incoming call.
Slow flashing red The shared line conversation is placed on public hold.
The shared line conversation is placed on private hold.
Slow flashing orange For multi-party call, all the parties place the shared line
conversation on hold.
Off All the parties are idle.

User Guide SIP-T46G IP Phone
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User Interfaces
There are two ways to customize specific configurations on your SIP-T46G IP phone:
zUsing the user interface on the IP phone.
zUsing the user interface in an internet browser window from your PC.
The hardware components keypad and LCD screen constitute the phone user
interface, which allows the user to execute all call operation tasks and basic
configuration changes directly on the phone. In addition, you can use the web user
interface to access all configuration settings. In many instances, it is possible to use both
the phone user interface and the web user interface to operate the phone and
change settings. However, in some instances, it is only possible to use the phone or the
web user interface.
Phone User Interface
You can customize your phone by pressing the Menu soft key to access the phone user
interface. The "Advanced Settings" options are administrator level features only, the
default password is admin (case-sensitive). For more information on customizing your
phone using the available options from the phone user interface, refer to Customizing
Your Phone on page 21.
Web User Interface
In addition to the phone user interface, you can also customize your phone via web
user interface. In order to access the web user interface, you need to know the IP
address of your new phone. To obtain the IP address, press the OK key on the phone.
Enter the IP address (e.g. http://192.168.0.10 or 192.168.0.10) in the address bar of web
browser on your PC. The default user name is admin (case-sensitive) and the password
is admin (case-sensitive).
The options you can use to customize the IP phone via phone user interface and/or via
web user interface are listed in the following table:
Options Phone User Interface Web User Interface
Status
--IP
--MAC
--Firmware
--Network
--Phone
--Accounts
√√

Overview
7
Options Phone User Interface Web User Interface
Basic Call Features
--Auto Answer
--Auto Redial
--Call Completion
--Call Forward
--Call Waiting
--Call Park
--Call Pickup
--Call Return
--Call Waiting
--Conference
--Anonymous Call
--Anonymous Call Rejection
--DND
√
√
√
√
√
√
√
√
√
√
√
√
√
Basic Phone Settings
--Language
--Time & Date
--Administrator Password
--Ring Tones
--Contrast
--Backlight
--Wallpaper
--Screensaver
--Theme
--Call Waiting
--Keypad Lock
--Phone Volume
--Call History Management
--BroadSoft Call Log
--Contact Management
--Local Directory
--Blacklist
--Remote Phonebook
--BroadSoft Phonebook
--Dial Plan
--DSS Keys
--Key as Send
--Hotline
--Live Dialpad
--Emergency
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√

User Guide SIP-T46G IP Phone
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Options Phone User Interface Web User Interface
Advanced Phone Features
--BLF
--BLF List
--Shared Line
--Intercom
--Call Recording
--Hot Desking
--ACD
--Messages
√
√
√
√
√
√
√
SIP Account
--User Options
--Register Status
--Activation
--Label
--Display Name
--Register Name
--User Name
--Password
--SIP Server
--Server Option
--Registrar Port
--Outbound Status
--Outbound Proxy
--Backup Outbound Proxy
--NAT Traversal
--STUN Status
--STUN Server
√
√
√
√
√
√
√
√
√
√
√
√
√
√
Note
The table above lists most of the feature options. Please refer to the relevant sections for
more information.

Overview
9
Documentations
The following table shows documentations available for the SIP-T46G IP phone.
Name Contents Where found Format/ Language
Quick Installation
Guide
Basic set up of the
phone
In the
package PDF/English
Quick Reference
Guide
Basic call features
and phone
customizations
In the
package PDF/English
User Guide
Phone/Web user
interface settings
Basic call features
and advanced
phone features
CD attached
in the package
PDF/English

Getting Started
11
Getting Started
This chapter provides basic installation instructions and information for obtaining the
best performance with the SIP-T46G IP phone. The topics include:
zPacking List
zPhone Installation
zPhone Initialization
zPhone Status
zBasic Network Settings
zRegistration
zIdle Screen
If you require additional information or assistance with your new phone, contact your
system administrator.
Packing List
The following components are included in your SIP-T46G IP phone package:
zSIP-T46G IP phone
zPhone Stand

User Guide SIP-T46G IP Phone
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zPower Adapter
zHandset & Handset Cord
zEthernet Cable
zQuick Installation Guide & Quick Reference Guide
zCD-ROM

Getting Started
13
Check the list before installation. If you find anything missing, contact your system
administrator.
Phone Installation
If your phone is already installed, proceed to Phone Initialization on page 15.
This section introduces how to install the phone with the components in the packing list:
zAttach the Stand
zConnect the Handset and optional Headset
zConnect the Network and Power
1) Attach the Stand:
a. Deskmount Method:
b. Wallmount Method:

User Guide SIP-T46G IP Phone
14
2) Connect the Handset and optional Headset:
Note
3) Connect the Network and Power:
You have two options for power and network connections. Your system administrator
will advise you which one to use.
zAC power
zPower over Ethernet (PoE)
AC Power
To connect the AC power:
1. Connect the DC plug on the power adapter to the DC5V port on the phone and
connect the other end of the power adapter into an electrical power outlet.
A headset is not provided in the packing list. Contact your system administrator for more
information.

Getting Started
15
2. Connect the supplied Ethernet cable between the Internet port on the phone and
the Internet port in your network or switch/hub device port.
Power over Ethernet
Using a regular Ethernet cable, the SIP-T46G IP phone can be powered from a PoE (IEEE
802.3af) compliant switch or hub.
To connect the PoE:
1. Connect the Ethernet cable between the Internet port on the phone and an
available port on the in-line power switch/hub.
Note
Phone Initialization
After your phone has been powered up, the system boots up and performs the
following steps:
If in-line power is provided, you don’t need to connect the AC adapter. Make sure the
Ethernet cable and switch/hub is PoE compliant.
The phone can also share the network with other network device such as a PC (personal
computer). It is an optional connection.
Important! Do not unplug or remove power to the phone while it is updating firmware
and configurations.

User Guide SIP-T46G IP Phone
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Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The
phone LCD screen will display "Initializing…Please wait" during the initialization.
DHCP (Dynamic Host Configuration Protocol)
By default the phone attempts to contact a DHCP server in your network in order to
obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS
server.
Note
Phone Status
You can view the system status of your phone via phone user interface or web user
interface.
Available information of phone status includes:
zNetwork status including WAN port and LAN port information.
zPhone status including device model, firmware version and MAC address.
zAccount status indicating the register status of sip accounts.
To view the phone status via phone user interface:
1. Press , or press Menu->Status.
2. Press or toscrollthroughthelistandviewthespecific
information.
To view the phone status via web user interface:
1. Open the web browser of your computer.
2. Enter the IP address in the browser’s address bar, and then click Enter.
3. Enter the User Name (admin) and Password (admin) in the pop-up dialogue box.
4. Click OK to login.
If your network does not use DHCP, proceed to Basic Network Settings on page17.