Avalue Technology ARC-1738-C1 User manual

Part No. E2017F178A0R
ARC-1738-C1
Advanced Rugged Panel PC with Onboard Tiger Lake U 11th
Intel® Core™ SoC i7/i5/i3 & Celeron® BGA Processor
Quick Reference Guide
1st Ed –17 February 2023
Copyright Notice
Copyright 2023 Avalue Technology Inc., ALL RIGHTS RESERVED.

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FCC Statement
THIS DEVICE COMPLIES WITH PART 15 FCC RULES. OPERATION IS
SUBJECT TO THE FOLLOWING TWO CONDITIONS:
(1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE.
(2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED INCLUDING
INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS
FOR A CLASS "A" DIGITAL DEVICE, PURSUANT TO PART 15 OF THE FCC RULES.
THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST
HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A
COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN
RADIATE RADIO FREQUENCY ENERGY AND, IF NOT INSTALLED AND USED IN
ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL
INTERFERENCE TO RADIO COMMUNICATIONS.
OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE
HARMFUL INTERFERENCE IN WHICH CASE THE USER WILL BE REQUIRED TO
CORRECT THE INTERFERENCE AT HIS OWN EXPENSE.
Notice
This guide is designed for experienced users to setup the system within the shortest time.
For detailed information, please always refer to the electronic user's manual.
Copyright Notice
Copyright 2023 Avalue Technology Inc., ALL RIGHTS RESERVED.
No part of this document may be reproduced, copied, translated, or transmitted in any form
or by any means, electronic or mechanical, for any purpose, without the prior written
permission of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their respective
owners.
Disclaimer
Avalue Technology Inc. reserves the right to make changes, without notice, to any product,
including circuits and/or software described or contained in this manual in order to improve
design and/or performance. Avalue Technology assumes no responsibility or liability for the
use of the described product(s), conveys no license or title under any patent, copyright, or
masks work rights to these products, and makes no representations or warranties that

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these products are free from patent, copyright, or mask work right infringement, unless
otherwise specified. Applications that are described in this manual are for illustration
purposes only. Avalue Technology Inc. makes no representation or warranty that such
application will be suitable for the specified use without further testing or modification.
Life Support Policy
Avalue Technology’s PRODUCTS ARE NOT FOR USE AS CRITICAL COMPONENTS IN
LIFE SUPPORT DEVICES OR SYSTEMS WITHOUT THE PRIOR WRITTEN APPROVAL
OF Avalue Technology Inc.
As used herein:
1. Life support devices or systems are devices or systems which, (a) are intended for
surgical implant into body, or (b) support or sustain life and whose failure to perform,
when properly used in accordance with instructions for use provided in the labeling, can
be reasonably expected to result in significant injury to the user.
2. A critical component is any component of a life support device or system whose
failure to perform can be reasonably expected to cause the failure of the life
support device or system, or to affect its safety or effectiveness.
A Message to the Customer
Avalue Customer Services
Each and every Avalue’s product is built to the most exacting specifications to ensure
reliable performance in the harsh and demanding conditions typical of industrial
environments. Whether your new Avalue device is destined for the laboratory or the factory
floor, you can be assured that your product will provide the reliability and ease of operation
for which the name Avalue has come to be known.
Your satisfaction is our primary concern. Here is a guide to Avalue’s customer services. To
ensure you get the full benefit of our services, please follow the instructions below carefully.
Technical Support
We want you to get the maximum performance from your products. So if you run into
technical difficulties, we are here to help. For the most frequently asked questions, you can
easily find answers in your product documentation. These answers are normally a lot more
detailed than the ones we can give over the phone. So please consult the user’s manual
first.
To receive the latest version of the user’s manual; please visit our Web site at:
http://www.avalue.com.tw/

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Content
1. Getting Started ........................................................................................................7
1.1 Safety Precautions....................................................................................................7
1.2 Packing List...............................................................................................................7
1.3 System Specifications...............................................................................................8
1.4 System Overview....................................................................................................11
1.4.1 I/O View................................................................................................................................. 11
1.5 System Dimensions ................................................................................................12
2. Hardware Configuration .......................................................................................13
2.1.1 Serial port connector 1 (COM1)............................................................................................. 14
2.1.2 Serial port connector 2/3 (COM2/3)....................................................................................... 14
2.2 Installing Hard Disk & Memory................................................................................15
2.3 Motherboard Overviews..........................................................................................17
2.4 Motherboard Jumper and Connector list.................................................................18
2.5 Motherboard Jumpers & Connectors settings.........................................................20
2.5.1 Serial port 1/2 pin9 signal select (JRI1/JRI2) ........................................................................ 20
2.5.2 LVDS Back Light power selection (JSBKL1)......................................................................... 20
2.5.3 AT/ATX Power Mode Select (JSATX1)................................................................................. 21
2.5.4 M2KB1 Voltage setting (JP1) ................................................................................................ 21
2.5.5 Clear CMOS (JBAT1)............................................................................................................ 22
2.5.6 LCD Inverter connector (JBKL1) ........................................................................................... 22
2.5.7 LCD Inverter connector (JBKL2) ........................................................................................... 23
2.5.8 LVDS connector (LVDS1)...................................................................................................... 23
2.5.9 eDP_Panel connector (EDP1)............................................................................................... 24
2.5.10 General purpose I/O connector (DIO1) ................................................................................. 24
2.5.11 Serial port1 connector (JCOM1)............................................................................................ 25
2.5.12 Serial port2 connector (JCOM2)............................................................................................ 25
2.5.13 Serial port 3/4/5/6 connector (JCOM3/4/5/6)......................................................................... 26
2.5.14 Serial Port 1/2 RS485/422 Mode connector (JRS485_1/2) .................................................. 26
2.5.15 SATA Power connector 1 (SPWR1)...................................................................................... 27
2.5.16 Power connector (PWR1)...................................................................................................... 27
2.5.17 USB connector 3 (JUSB3)..................................................................................................... 28
2.5.18 USB connector 4 (JUSB4)..................................................................................................... 28
2.5.19 Speaker connector (SPK1).................................................................................................... 29
2.5.20 SPI connector (JSPI1)........................................................................................................... 29

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2.5.21 Battery connector (BT1) ........................................................................................................ 30
2.5.22 Audio connector (JFAUD1).................................................................................................... 30
2.5.23 EC Debug (JEC_SPI)............................................................................................................ 31
2.5.24 Miscellaneous setting connector 1 (JFPT1).......................................................................... 31
2.5.25 Miscellaneous setting connector 2 (FPT2)............................................................................ 32
2.5.26 LPC connector (JLPC1)......................................................................................................... 32
2.5.27 CPU fan connector (CPU_FAN1).......................................................................................... 33
2.5.28 USIM connector (USIM2) ...................................................................................................... 33
2.6 Mounting the system (ARC-1738-C1).....................................................................34
2.6.1 Wall Mounting........................................................................................................................ 34
2.6.2 Arm/ Stand Mounting............................................................................................................. 36
2.6.3 Panel Mounting...................................................................................................................... 37
3.BIOS Setup....................................................................................................................39
3.1 Introduction .............................................................................................................40
3.2 Starting Setup .........................................................................................................40
3.3 Using Setup ............................................................................................................41
3.4 Getting Help............................................................................................................42
3.5 In Case of Problems................................................................................................42
3.6 BIOS setup..............................................................................................................43
3.6.1 Main Menu............................................................................................................................. 43
3.6.1.1 System Language.................................................................................................................. 44
3.6.1.2 System Date.......................................................................................................................... 44
3.6.1.3 System Time.......................................................................................................................... 44
3.6.2 Advanced Menu..................................................................................................................... 44
3.6.2.1 Connectivity Configuration ................................................................................................ 45
3.6.2.2 CPU Configuration ............................................................................................................ 45
3.6.2.3 Power & Performance....................................................................................................... 46
3.6.2.3.1 CPU - Power Management Control................................................................................... 46
3.6.2.4 PCH-FW Configuration...................................................................................................... 47
3.6.2.4.1 Firmware Update Configuration ........................................................................................ 48
3.6.2.5 Trusted Computing............................................................................................................ 48
3.6.2.6 ACPI Settings.................................................................................................................... 49
3.6.2.7 IT8528 Super IO Configuration......................................................................................... 49
3.6.2.7.1 Serial Port 1 Configuration................................................................................................ 50
3.6.2.7.2 Serial Port 2 Configuration................................................................................................ 51
3.6.2.7.3 Serial Port 3 Configuration................................................................................................ 51
3.6.2.7.4 Serial Port 4 Configuration................................................................................................ 52
3.6.2.7.5 Serial Port 5 Configuration................................................................................................ 52
3.6.2.7.6 Serial Port 6 Configuration................................................................................................ 53
3.6.2.8 EC 8528 H/W monitor ....................................................................................................... 53

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3.6.2.9 S5 RTC Wake Settings ..................................................................................................... 54
3.6.2.10 USB Configuration............................................................................................................. 54
3.6.2.11 Network Stack Configuration............................................................................................. 55
3.6.2.12 NVMe Configuration.......................................................................................................... 56
3.6.3 Chipset................................................................................................................................... 56
3.6.3.1 System Agent (SA) Configuration ..................................................................................... 57
3.6.3.1.1 Memory Configuration................................................................................................... 57
3.6.3.1.2 Graphics Configuration ................................................................................................. 58
3.6.3.1.3 VMD Configuration........................................................................................................ 58
3.6.3.2 PCH-IO Configuration............................................................................................................ 59
3.6.3.2.1 PCI Express Configuration................................................................................................ 59
3.6.3.2.1.1 PCI Express Root Port 5(LAN2-I225/I226)................................................................... 60
3.6.3.2.1.2 PCI Express Root Port 6(M.2 KeyE)............................................................................. 61
3.6.3.2.1.3 PCI Express Root Port 8(M.2 KeyB)............................................................................. 62
3.6.3.2.2 SATA And RST Configuration........................................................................................... 63
3.6.3.2.3 HD Audio Configuration .................................................................................................... 64
3.6.3.2.4 Board & Panel Configuration............................................................................................. 64
3.6.4 Security.................................................................................................................................. 66
3.6.4.1 Secure Boot menu............................................................................................................. 66
3.6.5 Security.................................................................................................................................. 67
3.6.6 Save and exit......................................................................................................................... 68
3.6.6.1 Save Changes and Reset ................................................................................................. 68
3.6.6.2 Discard Changes and Reset ............................................................................................. 68
3.6.6.3 Restore Defaults................................................................................................................ 69
3.6.6.4 Launch EFI Shell from filesystem device.......................................................................... 69
4. Drivers Installation.......................................................................................................70
4.1 Install Chipset Driver...............................................................................................71
4.2 Install VGA Driver....................................................................................................72
4.3 Install Serial IO Driver .............................................................................................73
4.4 Install ME Driver......................................................................................................74
4.5 Install Audio Driver (For Realtek ALC897 and ALC888S HD Audio).......................75
4.6 Realtek Audio Console............................................................................................76
4.7 Install LAN Driver....................................................................................................77
4.8 Install RST for RAID Driver .....................................................................................78

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1.Getting Started
1.1 Safety Precautions
Warning!
Always completely disconnect the power cord from your chassis
whenever you work with the hardware. Do not make connections
while the power is on. Sensitive electronic components can be
damaged by sudden power surges. Only experienced electronics
personnel should open the PC chassis.
Caution!
Always ground yourself to remove any static charge before
touching the CPU card. Modern electronic devices are very
sensitive to static electric charges. As a safety precaution, use a
grounding wrist strap at all times. Place all electronic components
in a static-dissipative surface or static-shielded bag when they are
not in the chassis.
Risk of Explosion if Battery is replaced by an Incorrect Type.
Dispose of Used Batteries According to the Instructions.
Français:
Attention!
Débranchez le câble d'alimentation de votre châssis chaque fois
que vous travaillez avec le matériel. Ne faites pas de connexion
lorsque le système est allumé. Les composants électroniques
sensibles peuvent être endommagés par les surtensions
soudaines. Seule les personnels expérimentés de l'électronique
peuvent ouvrir le châssis du PC.
Précaution!
Il faut toujours mettre à la masse pour éliminer l’électricité statique
avant de toucher la carte CPU. Les appareils électroniques
modernes sont très sensibles aux électricité statique. Pour des
raisons de sécurité, utilisez un bracelet électrostatique. Placez
tous les composants électroniques sur une surface antistatique ou
dans un sac antistatique quand ils ne sont pas dans le châssis.
Risque d'explosion si la batterie est remplacée par un type
incorrect. Jetez les piles usagées selon les instructions
1.2 Packing List
1 x ARC-1738-C1 Panel PC
1 x Power Adapter
4 x screws for VESA
4 x screws for 2.5” HDD
4 x screws for M.2 module
* Power Cord by option

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1.3 System Specifications
Component
Mother Board
EMX-TGLC-15-A1R (I3-1115G4, 15W)
EMX-TGLC-35-A1R (I5-1135G7, 15W)
EMX-TGLC-65-A1R (I7-1165G7, 15W)
CPU
Onboard Tiger Lake U 11th Intel® Core™ SoC i7/i5/i3 & Celeron® BGA
Processor
CPU Cooler (Type)
Fanless
Memory
2 x 260-pin DDR4 3200 MHz SO-DIMM socket, supports up to 64GB Max (non
ECC only)
Adapter
CAC-ADP-120N-02R
Speaker
2 x 5W, 8ohm
Wireless LAN
IEEE802.11 ac/a/b/g/n 2.4 GHz, 5 GHz (optional)
Bluetooth
BT5.1 (optional)
Operating System
Win10 64bit, Linux
Expansion Card
1 x M.2 Key B+M 3042/3052/2242/2260/2280
Support 1xPCIEx1/SATA/USB3.0/USB2.0
with 1 x SIM card slot, support WWAN+GNSS
* M.2 key B+M SATA share from SATA2
1 x M.2 Key E 2230 support WiFi module and CNVi (1 x PCI-e x1 & USB 2.0
Signal)
Other Component
AUX-089 (SIM card expansion card)
Storage
Solid State Drive
N/A (Reserve space for future1 x 2.5” Drive Bay design)
Other Storage
Device
Default by M.2 Key B+M 3042/3052/2242/2260/2280 SSD (SATA/NVMe)
* M.2 key B+M SATA share from SATA2
Panel
LCD Panel
AUO M170ETN01.1,17" 1280*1024 250NITS
LCD Control Board
Built-in
B/L
Inverter/Converter
MY-5QH185，For M170ETN01_V10B1DB
Touch Screen
17" PCAP Touch Panel，MX170CN654A0
Touch Controller
ICI2510P.C3.P2.V1
External I/O
Serial Port
COM1: RS232/422/485
COM2~3: RS232
COM4~6: 3 x RS232/GPIO/USB 2.0 (optional)

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USB Port
3 x USB3.2 Gen2
1 x USB 3.2 Gen1
3 x USB 2.0 (optional)
*1 x USB2.0 for option shared the same port with COM
Video Port
2 x DP++: 1920 x 1080@60 Hz
Audio Port
1 x Line-out, 1 x Mic-in
LAN Port
2 x RJ45 LAN port:
1 x Intel® I219LM Gigabit Ethernet PHY (LAN1)
1 x Intel® I226LM 2.5 Gigabit Ethernet (LAN2)
Wireless LAN
Antenna
2 x Antenna Mounting with Dust Cover
Mechanical
Power Type
+12~24V DC-in (Default: ATX)
Power Connector
Type
1 x Mini Din 4-pin DC Jack
1 x power button
Dimension
392.7 x 325.3 x 71.65 mm
Weight
5.2 Kg
Color
Black
Fanless
Fanless
OS Support
Windows 10 64bits, Linux
Reliability
EMI Test
CE/FCC Class B/CCC
Vibration Test
Random Vibration Operation
1 Test PSD : 0.00454G²/Hz , 1.5 Grms
2 System condition : operation mode
3 Test frequency : 5~500 Hz
4 Test axis : X,Y and Z axis
5 Test time : 30 minutes per each axis
6 IEC60068-2-64 Test Fh
6 Storage : mSATA
Sine Vibration test (Non-operation)
1 Test Acceleration : 2G
2 Test frequency : 5~500 Hz
3 Sweep：1 Oct/ per one minute. (logarithmic)
4 Test Axis : X,Y and Z axis
5 Test time :30 min. each axis
6 System condition : Non-Operating mode
7. Reference IEC 60068-2-6 Testing procedures

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Package Vibration Test:
1 Test PSD : 0.026G²/Hz , 2.16 Grms
2 Test frequency : 5~500 Hz
3 Test axis : X,Y and Z axis
4 Test time : 30 minutes per each axis
5 IEC 60068-2-64 Test Fh
Mechanical Shock
Test
1 Wave from : Half Sine wave
2 Acceleration Rate : 10g for operation mode
3 Duration Time : 11ms
4 No. of shock : Z axis 300 times
5 Test Axis : Z axis
6 operation mode
7 Reference IEC 60068-2-27 testing procedures
Test Eb : Shock Test
Drop Test
Package drop test
Reference ISTA 2A, Method : IEC-60068-2-32 Test:Ed
Test Ea : Drop Test
1 Test phase : One corner, three edges, six faces
2 Test high : 96.5cm
3 Package weight : 4.4 Kg
4 Test drawing
Operating
Temperature
0 ~ 50°C
*Air flow=0.5 m/s
Operating Humidity
40°C @ 95% Relative Humidity, Non-condensing
Storage
Temperature
-20°C ~ 60°C
Note: Specifications are subject to change without notice.

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1.4 System Overview
1.4.1 I/O View
Connectors
Label
Function
Note
USB 2.0(optional)
3 x USB 2.0 connector(optional)
1 x USB2.0 for option shared the
same port with COM
USB 3.2
4 x USB 3.2 connector
3 x USB3.2 Gen2
1 x USB3.2 Gen1
Power Switch
Power on button
DC-IN
DC power-in connector
mini Din 4Pin
COM1/2/3/4/5/6
Serial port connector 1/2/3/4/5/6
COM1: RS232/422/485
COM2~3: RS232
COM4~6: 3 x RS232/GPIO/USB
2.0 (optional)
DP
2 x DP connector
LAN1/2
RJ-45 Ethernet connector 1/2

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1.5 System Dimensions
(Unit: mm)

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2. Hardware
Configuration
Note: If you need more information, please visit our website:
http://www.avalue.com.tw

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2.1 ARC-1738-C1 connector mapping
2.1.1 Serial port connector 1 (COM1)
RS-232
Signal
PIN
PIN
Signal
DCD
1
6
DSR
RXD
2
7
RTS
TXD
3
8
CTS
DTR
4
9
RI
GND
5
RS-422/485
Signal
PIN
PIN
Signal
5
GND
422RX+
4
3
485TX+
422RX-
2
1
485TX-
2.1.2 Serial port connector 2/3 (COM2/3)
Signal
PIN
PIN
Signal
DCD
1
6
DSR
RXD
2
7
RTS
TXD
3
8
CTS
DTR
4
9
RI
GND
5

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2.2 Installing Hard Disk & Memory
Step 1. Memory Installation: Remove 6 screws to release the chassis cover, and remove it.
Step 2 Insert the SODIMM into the memory socket.

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Step 3.1 HDD Installation: Insert the HDD into the Drive Bay and fasten 4 screws.
Step 3.2 Re-assemble your system back through previous steps to complete the installation.

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2.3 Motherboard Overviews

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2.4 Motherboard Jumper and Connector list
Jumpers
Label
Function
Note
JRI1/2
Serial port 1/2 pin9 signal select
3 x 2 header, pitch 2.00mm
JSBKL1
LVDS Back Light power selection
3 x 1 header, pitch 2.00mm
JSATX1
AT/ATX Power Mode Select
3 x 1 header, pitch 2.54mm
JP1
M2KB1 Voltage setting
3 x 1 header, pitch 2.00mm
JBAT1
Clear CMOS
2 x 1 wafer, pitch 2.00mm
Connectors
Label
Function
Note
FPT1
Miscellaneous setting connector 1
5 x 2 header, pitch 2.54mm
FPT2
Miscellaneous setting connector 2
5 x 2 header, pitch 2.54mm
SODIMM1/2
206-pin DDR4 SO-DIMM socket
JFAUD1
Front Audio connector
6 x 2 header, pitch 2.00mm
JBKL1/2
LCD Inverter connector
5 x 1 wafer, pitch 2.00mm
JSPI1
SPI connector
4 x 2 header, pitch 2.00mm
JEC_SPI
EC Debug
5 x 2 header, pitch 2.00mm
JCOM1
Serial Port 1 connector
5 x 2 header, pitch 2.00mm
JCOM2
Serial Port 2 connector
5 x 2 header, pitch 2.00mm
JCOM3-6
Serial Port 3-6 connector
20 x 2 header, pitch 2.00mm
JDIO1
General purpose I/O connector
10 x 2 header, pitch 2.00mm
SPK1
Speaker connector
4 x 1 wafer, pitch 2.00mm
LVDS1
LVDS Connector
20 x 2 wafer, pitch 1.25mm
EDP1
eDP_Panel connector
10 x 2 wafer, pitch 1.25mm
USB1/2
USB connector 1/2
JUSB3/4
USB connector 3/4
5 x 2 header, pitch 2.54mm
LAN1/2
RJ-45 Ethernet 1/2
BT1
Battery connector
2 x 1 wafer, pitch 1.25mm
M2KE1
M.2 2230 Type E Slot
M2KB1
M.2 3042/2242/2260/2280 Type B Slot
DP1/2
DP connector 1/2
JRS485_1/2
Serial Port 1/2 RS485/422 Mode
connector
3 x 2 header, pitch 2.00mm
JLPC
LPC connector
5 x 2 header, pitch 2.00mm

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DCIN1
DC Power-in connector
PWR1
Power connector
2 x 2 wafer, pitch 4.20mm
SATA1/2
Serial ATA connector 1/2
SPWR1
SATA Power connector 1
4 x 1 wafer, pitch 2.54mm
USIM1
USIM card slot
USIM2
USIM connector
10 x 1 header, pitch 0.50mm
CPU_FAN1
CPU fan connector
4 x 1 wafer, pitch 2.54mm
PCIEX4_1
PCle x4 connector

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2.5 Motherboard Jumpers & Connectors settings
2.5.1 Serial port 1/2 pin9 signal select (JRI1/JRI2)
* Default
Ring*
+5V
+12V
2.5.2 LVDS Back Light power selection (JSBKL1)
* Default
PWM Mode*
DC Mode
JRI2
JRI1