Avalue Technology HID-2100 User manual

DMR Number: T77105-00 Part No: E2017H101A0R
Rev: 1st
Avalue Intelligent Display & System
HID-2100
21.5" Touchscreen Monitor
User Manual
1st Ed- 12 December 2022
Copyright © 2022 Avalue Technology Inc., All Rights Reserved.

HID-2100 User Manual
HID-2100 Quick Reference Guide
2
Instructions for the User
The document combines text and illustrations, providing a comprehensive overview of
the system. The information is presented as a sequential steps of actions, allowing
the user to learn directly how to use the device. The text provides explanations and
instructs the user step-by-step in the practical use of the product, with short, clear
instructions in an easy-to-follow sequence.
Non-patient at least 18 years old with basic reading experience.
Read and understand “westernized Arabic numbers” when written in Arial font
Can distinguish human organs and understand hygiene.
Understand languages as specified in the marketing plan (Ext: Chinese,
English….).
For general function operation and maintenance, no special experiences are
required.
Mechanical tool operation knowledge is needed when installing mounting.
Please contact a service technician or your retailer.
Purposes and Applications
HID-2100 is intended to be used in healthcare institutions for general purpose as an
assisting device for data access –patient information, records, media services, and
so on. The product is designed for general or special use in the hospital environment.
Operating principle
A touch monitor has four main components: the arithmetic logic unit (ALU), the control
unit, the memory, and the input and output devices (collectively termed I/O). These
parts are interconnected by buses, often made of groups of wires.
The control unit, ALU, and registers are collectively known as a central processing
unit (CPU). Inside each of these parts are thousands to trillions of small electrical
circuits which can be turned off or on by means of an electronic switch. Each circuit
represents a bit (binary digit) of information so that when the circuit is on it represents
a "1", and when off it represents a "0" (in positive logic representation). The circuits
are arranged in logic gates so that one or more of the circuits may control the state of
one or more of the other circuits.

HID-2100 User Manual
HID-2100 Quick Reference Guide
3
Definitions
Warning! A WARNING statement provides important information about a potentially
hazardous situation which, if not avoided, could result in death or serious
injury.
Caution! A CAUTION statement provides important information about a potentially
hazardous situation which, if not avoided, may result in minor or
moderate injury to the user or patient or in damage to the equipment or
other property.
Note! A NOTE provides additional information intended to avoid inconveniences
during operation.
Safety Instructions
1. Strictly follow these Instructions for Use, please read these safety instructions
carefully.
2. Remind to keep this User's Manual for later reference, and any use of the product
requires full understanding and strict observation of all portions of these instructions.
Observe all WARNINGS and CAUTIONS as rendered throughout this manual and on
labels on the equipment.
3. Repair of the device may also only be carried out by MANUFACTURER.
Warning! Because of the danger of electric shock, never remove the cover of a
device while it is in operation or connected to a power outlet.

HID-2100 User Manual
HID-2100 Quick Reference Guide
4
4. If one of the following situations arises, please refer to the solutions:
Problem
Solution
The power cord or plug is damaged.
Contact manufacturer for further inspection.
Liquid has penetrated equipment.
Try to dry up excess liquid and contact manufacturer
for further inspection.
The equipment does not power on.
1. Check the adapter model to see if it is correct.
2. Confirm whether power adapter and power cord
is properly connected.
3. If the problem still exists, contact manufacturer for
further inspection.
The equipment has been damaged.
1. Power on the equipment to confirm whether the
function is still normal.
2. Contact manufacturer for repairment if needed.
5. Disconnect this equipment from any AC outlet before cleaning. Use a damp cloth.
Do not use liquid or spray detergents for cleaning and keep this equipment away from
humidity.
Caution! To avoid short-circuiting and otherwise damaging the device, do not allow
fluids to come in contact with the device. If fluids are accidentally spilled
on the equipment, remove the affected unit from service as soon as
possible and contact the service personnel to verify that patient safety is
not compromised.
6. Put this equipment on a reliable surface during installation. Dropping it or letting it
fall may cause damage. For plug-in equipment, the power outlet socket must be
located near the equipment and must be easily accessible.
Caution! To prevent overheating, do not cover the openings and place the device in
direct sunlight or near radiant heaters.
7. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet. Position the power cord so that people cannot step on
it. Do not place anything over the power cord. If the equipment is not used for a long
time, disconnect it from the power source to avoid damage by transient over voltage.

HID-2100 User Manual
HID-2100 Quick Reference Guide
5
Caution! Do not leave this equipment in an uncontrolled environment where the
storage temperature is below -20°C (-4°F) or above 60°C (140°F). this
may damage the equipment.
8. If your computer is losing dramatic time or the BIOS configuration reset to
default, the battery has no power.
Caution! Do not replace battery yourself. Please contact MANUFACTURER. The
computer is provided with a battery-powered real-time clock circuit. There
is a danger of explosion if battery is incorrectly replaced. Replace only
with same or equivalent type recommended by the manufacture. Discard
used batteries according to the manufacturer’s instructions
9. Improper installation of VESA mounting can result in serious personal injury! VESA
mount installation should be operated by professional technician, please contact the
service technician or your retail if you need this service.
10. Environmental protection: follow national requirements to dispose of unit.
11. Maintenance: to properly maintain and clean the surfaces, use only the approved
products or clean with a dry applicator.
Caution! Use suitable mounting apparatus to avoid risk of injury.
15. Use a power cord that matches the voltage of the power outlet, which has been
approved and complies with the safety standard of your country.
Note! Environmental protection Follow national requirements to dispose of unit.
Warning! Do not modify this equipment without authorization of the
manufacturer.

HID-2100 User Manual
HID-2100 Quick Reference Guide
6
Warning! To avoid risk of electric shock, this equipment must only be connected to a
supply main with protective earth.
16. The design of Internal Smart battery is considered for backup purpose while
system accidently loosing main power supply in any situation, it will supply max.6mins
of the operating time to keep let user backup the data and shut down the system
properly.
Caution! Do not attempt to disassemble the battery pack. There is danger of
excessive temperatures, fire or explosion if the battery is incorrectly replaced. Please
contact with MANUFACTURER to replace battery packs.
Caution! Do not use the power adapter that isn’t made for the equipment, supplying
the equipment with inappropriate voltage may cause harm to the battery (if any) or
even worse burn the equipment.
17. The product is not used in Category AP or Category APG in an anesthetic gas
environment.

HID-2100 User Manual
HID-2100 Quick Reference Guide
7
Explanation of Graphical Symbols
Warning: dangerous voltage
Caution
Note
ISO 7000-1641: Follow operating instructions or Consult
instructions for use.
Direct current.
Equipotential
Stand-by
US Conformance
Follow the national requirements for disposal of equipment.

HID-2100 User Manual
HID-2100 Quick Reference Guide
8
Disposing of your old product
Within the European Union
EU-wide legislation, as implemented in each Member State, requires that waste
electrical and electronic products carrying the mark (left) must be disposed of
separately from normal household waste. This includes monitors and
electrical accessories, such as signal cables or power cords. When
you need to dispose of your display products, please follow the
guidance of your local authority, or ask the shop where you
purchased the product, or if applicable, follow any agreements made
between yourself. The mark on electrical and electronic products only applies to the
current European Union Member States.
Federal Communication Commission Interference Statement
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT
TO THE FOLLOWING TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL
INTERFERENCE AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED,
INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from the one the receiver is

HID-2100 User Manual
HID-2100 Quick Reference Guide
9
connected to.
Consult the dealer or an experienced radio/TV technician for help.
Notice:
(1) A Unshielded-type power cord is required in order to meet FCC emission limits and
also to prevent interference to the nearby radio and television reception. It is
essential that only the supplied power cord by used.
(2) Use only shielded cables to connect I/O devices to this equipment.
(3) Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and
operated with minimum distance 20cm between the radiator & your body.
For product available in the USA/Canada market, only channel 1~11 can
be operated. Selection of other channels is not possible. The antenna(s)
used for this transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter. Shielded interface
cables must be used in order to comply with emission limits.

HID-2100 User Manual
HID-2100 Quick Reference Guide
10
Additional Information and Assistance
Contact your distributor, sales representative for technical support if you need
additional assistance. Please have the following information ready before you call:
Product name and serial number
Description of your peripheral attachments
Description of your software (operating system, version, application software,
etc.)
A complete description of the problem
The exact wording of any error messages
This equipment is a source of electromagnetic waves. Before use please, make
sure that there are not EMI sensitive devices in its surrounding which may
malfunction therefore.
Environmental protection
Follow national requirements to dispose of unit.
Manufacturer
Avalue Technology Inc.
7F, No.87, Lide St., Zhonghe District, New Taipei City, 235, Taiwan
7F, No.95, Lide St., Zhonghe District, New Taipei City, 235, Taiwan
TEL: [phone]
FAX: [phone]
Web: www.avalue.com.tw
Information: sal[email protected].tw

HID-2100 User Manual
HID-2100 Quick Reference Guide
11
CONTENT
1. HID-2100 Multi Touch Monitor Features ................................................12
1.1 Packing List ......................................................................................12
1.2 Specifications....................................................................................13
1.3 Front view.........................................................................................17
1.4 Rear & Bottom view..........................................................................18
1.5 System Dimensions..........................................................................19
2. Setting Up HID-2100 Multi Touch Monitor..............................................20
2.1 VESA Mounting ................................................................................21
2.2 Cabling..............................................................................................23
2.3 Cleaning and Disinfecting.................................................................25
3. HID-2100 Installation Figure....................................................................26
3.1 Desktop Stand installation ................................................................26
4. Hardware Configuration..........................................................................27
4.1 AD Board Specifications...................................................................27
4.2 AD Board Overviews ........................................................................28
4.3 AD Board Function ...........................................................................29
5. General Safety Guide...............................................................................30

HID-2100 User Manual
HID-2100 Quick Reference Guide
12
1. HID-2100 Multi Touch Monitor Features
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
In this chapter, you will get to know all features of our HID-2100
Multi Touch Monitor.
1.1 Packing List
1 x HID-2100 Touch Monitor
1 x power adapter
1 x VGAcable (optional)
1 x HDMI cable (optional)
1 x DP cable (optional)
1 x USB cable (optional)
Power cords:
● Utilize a UL-listed detachable power cord, 3-wire, type SJ or equivalent, 18 AWG min., rated
250 Vmin., provided with a hospital-grade type plug 5-15P configuration for 120V application,
or 6-15P for 240V application.
● Do not overload wall outlets and extension cords as this may result in fire or electric shock.
● Mains lead protection (U.S.: Power cord): Power cords should be routed so that they are not
likely to be walked upon or pinched by items placed upon or against them, paying particular
attention to cords at plugs and receptacles.
● The power supply cord should be replaced by the designated operator only at all time.
●Use a power cord that matches the voltage of the power outlet, which has been approved
and complies with the safety standard of your particular country.

HID-2100 User Manual
HID-2100 Quick Reference Guide
13
1.2 Specifications
Component
AD Board
HID-2100 AD Board
Chipset
RTD2525A
USB Hub IC
Genesis GL850GHHY60
Adapter
24V/5A 120W Adapter
System Fan
Fan-less
Speaker
2W x 2
Display
LCD Panel
AUO G215HAN01.3
LED Driving
Board
DB-LDA001-4-060
Viewable Area
(IN.)
21.5”
Resolution
1920 x 1080
Viewing Angle
89/89/89/89
Number of
Colors
16.7M
Brightness
(typical)
250 cd/m2 (Typ.) for AUO G215HAN01.3
Response
Time-total
(typical)
22 msec for AUO
Contrast Ratio
1000 (Typ.)
Touch Screen
PCAP 10 Points Touch
Touch Controller
EETI EXC84H5680
Touch Interface
USB
Surface
Treatment
Anti-glare (Optional)
Touch Disable
Touch Disable Feature
On-Screen
Display
Button
OSD Buttons on right bottom side of touchscreen.
On Screen
Display
Accessible through switches along the bottom:
Controls: Menu, Up, Down, Select

HID-2100 User Manual
HID-2100 Quick Reference Guide
14
OSD Content
Settings: Brightness, Contrast, Clock, Phase, H-position, V-position,
Auto-Adjust, Sharpness, Color Temperature, OSD Timeout, OSD
Language, Volume, Mute, Recall Defaults, Audio Select, Power LED
ON/OFF, Touch Thru, Touch Interface, DICOM
Languages: English, French, Italian, German, Spanish, Japanese,
Traditional Chinese, Simplified Chinese, Russian, Korean
Lockouts: OSD, Power
Input Video
Format
FHD
Input Video
Frequency
60Hz
External I/O
VGA Port
1
HDMI
HDMI IN x 1
Upstream USB
Type B x 1 (Upstream Port for PC connection)
USB Port
Type 2.0 A x 2 (Downstream Port for USB device ex. Keyboard/ mouse)
Display Port
1 x DP
Audio Port
Line in (Green)
Line out (Black)
With auto detect headphone feature
Mechanical
Power
Connector Type
DC jack (screw type)
Power
Consumption
(Typical)
40W
Input Voltage
24V 120W
Output Voltage
24V 30W
Dimension
539.6 x 342.6 x 45.2 mm
Weight
6 kg
Color
White
Mounting
Options
VESA 4-hole 75mm/ 100mm mounting interface on rear
Optional Wall Mount Kit (75mm or 100mm VESA)
Optional Desk Stand (75mm or 100mm VESA)
Warranty
2 Years (Standard)
Reliability
Certification
CE FCC Class B

HID-2100 User Manual
HID-2100 Quick Reference Guide
15
Dust and Rain
Test
Front IP65
Vibration Test
Random Vibration Operation
Reference IEC60068-2-64
Testing procedures
Test Fh : Vibration boardband
random Test
1 Test PSD : 0.00454G²/Hz , 1.5
Grms
2 Test frequency : 5~500 Hz
3 Test axis : X,Y and Z axis
4 Test time : 30 minutes each axis
5 System condition : operation
mode
6 Test curve
Sine Vibration Test
Reference IEC60068-2-6 Testing
procedures
Test Fc : Vibration sinusoidal
1 Test Acceleration : 2G
2 Test frequency : 5~500 Hz
3 Sweep：1 Oct/ per one minute.
(logarithmic)
4 Test axis : X,Y and Z axis
5 Test time :30 min. each axis
6 System condition : Non-Operating
mode
7 Test curve
Package Vibration Test:
Reference IEC60068-2-64
Testing procedures
Test Fh : Vibration boardband
random Test
1 Test PSD : 0.026G²/Hz , 2.16
Grms
2 Test frequency : 5~500 Hz
3 Test axis : X,Y and Z axis
4 Test time : 30 minutes each axis

HID-2100 User Manual
HID-2100 Quick Reference Guide
16
5 Test curve
Mechanical
Shock Test
10Grms, IEC 60068-2-27, Half Sine, 11ms
Drop Test
Package drop test
Reference ISTA 2A, Method :
IEC-60068-2-32 Test:Ed
Test Ea : Drop Test
1 Test phase : One corner, three
edges, six faces
2 Test high :
3 Package weight :
4 Test drawing
Operating
Temperature
0°C ~ 40°C (32°F ~ 104°F)
Operating
Humidity
40°C @ 95% Relative Humidity, Non-condensing
Storage
Temperature
-10°C ~ 60°C (14°F ~ 140°F)
Note: Specifications are subject to change without notice.

HID-2100 User Manual
HID-2100 Quick Reference Guide
17
1.3 Front view
21.5” Touch Screen
Touch Disable
Power on/off
OSD buttons

HID-2100 User Manual
HID-2100 Quick Reference Guide
18
1.4 Rear & Bottom view
I/O port functions description:
Equipotential Ground Terminal: for connect hospital ground/earth
DC-IN/DC-OUT: for Power adapter DC jack
DP: DP connector
HDMI: HDMI connector
VGA: VGA connector
AUDIO IN: Audio output
HEADPHONE: Audio input
USB (FOR TOUCH FUNCTION): USB Type B 2.0 port
USB: Dual stack USB 2.0 Type A port x 2
Note! Equipotential terminal needs to be linked to the hospital ground/earth
system before booting the system to protect both operator and system.
HDMI
HEADPHONE
VGA
DC-IN
DP
USB (FOR TOUCH FUNCTION)
AUDIO IN
USB
Equipotential Ground Terminal
DC-OUT

HID-2100 User Manual
HID-2100 Quick Reference Guide
19
1.5 System Dimensions
Unit: mm

HID-2100 User Manual
HID-2100 Quick Reference Guide
20
2. Setting Up HID-2100 Multi Touch Monitor
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
This chapter gives instructions on how to set up HID-2100 Multi
Touch Monitor and how to connect different cables.
2.1 VESA Mounting
2.2 Cleaning and Disinfecting