Elo TouchSystems 1739L User manual

Touchmonitor User Guide
1739L 17” LCD Rear-Mount Touchmonitor

EloTouch Solutions
1739L 17” LCD Touchmonitor
Optional Power Brick
User Guide
Revision C
P/N E220169
Elo T ouch Solutions
1-800-ELOTOUCH
www.elotouch.com

iii
Copyright © 2012 ELO Touch Solutions
All Rights
Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language, in any form or by any means,
including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise
without prior written permission of ELOTouchSolutions.
Disclaimer
The informationin this document is subject to change without notice. ELOTouchSolutions
and its Afffiliates makes no representationsor warranties with respect to the contents
herein, and specificallydisclaims any implied warranties of merchantability or fitness
for a particular purpose. ELOTouchSolutionsreserves the right to revise this publication
and to make changes from time to time in the content hereof without obligation of ELO
TouchSolutionsto notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, Elo (logo), and IntelliTouch (logo) are trademarks of ELOTouchSolutions.
Windows is a trademark of the Microsoft group of companies. Other product names mentioned
herein may be trademarks or registered trademarks of their respective companies.ELOTouch
Solutionsclaims no interest in trademarks other than its own.

v
Table of Contents
Chapter 1
Introduction 7
Product Description....................................................7
Precautions.................................................................7
About the Product.......................................................8
Chapter 2
Installation and Setup 9
UnpackingYour Touchmonitor ....................................9
Interface Connection .................................................11
Power Requirements..................................................11
Product Overview.......................................................12
Main Unit ..............................................................12
Rear View.............................................................12
Installing the Driver Software......................................13
Installing the Serial Touch Driver
(not applicable to
Acoustic Pulse Recognition and Projected-Capacitive
monitor) ................................................................14
Installing the Serial Touch Driver for Windows
7, Windows Vista, Windows XP, Windows 2000,
Me, 98/95 and NT 4.0 .....................................14
Installing the Serial Touch Driver for
Windows 3.1 and MS-DOS ............................15
Installing the USB Touch Driver............................16
Installing the USB Touch Driver for Windows 7,
Windows Vista, Windows XP, Windows 2000,
Me, 98/95 and NT 4.0 .....................................16
Chapter 3
Operation 17
About Touchmonitor Adjustments...............................17
Rear Panel Controls.............................................18
Remote OSD Buttons(option) ..............................18
Controls and Adjustment............................................19
On Screen Display (OSD) Menu Functions..........19
On Screen Display (OSD) Control Options ..........20
Preset Modes .......................................................21
Power Management System.................................22
IntelliTouch Plus Touch Technology............................23
Gesture Support.........................................................24
Chapter 4
Troubleshooting 25
Solutions to Common Problems.................................25
Appendix A
Native Resolution .......................................................26
Appendix B
Touchmonitor Safety...................................................28
Care and Handling ofYour Touchmonitor ...................29
Warning ......................................................................29
Appendix C
Touchmonitor Specifications.......................................30
17" LCD Touchmonitor (1739L) Dimensions...............31
Regulatory Information 33
Warranty 36

1-7
C H A P T E
R
1
I
NTRODUCTION
Product Description
Your new touchmonitor combines the reliable performance of touch technology with the latest
advances in (LCD) display design. This combination of features creates a natural flowof
information between a user and your touchmonitor.
This LCD monitor incorporates a 17” color active matrix thin-film-transistor(TFT) to provide
superior display performance. A maximum resolution of SXGA 1280 x 1024 is ideal for
displaying graphics and images. Other outstanding features that enhance this LCD monitor’s
performance are Plug & Play compatibility, and On Screen Display (OSD) controls.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit. SeeAppendix B for more information on touchmonitor safety.

1-8
About the Product
Your LCD rear-mount touchmonitor is a 17” SXGATFT color display with the following
features:
• The internal microprocessor digitally controls auto-scanning for horizontal scan frequencies
between 31.5 KHz and 80 KHz, and vertical scan frequencies between 56.3 Hz and 75.0 Hz.
In each frequency mode, the microprocessor-based circuitry allows the monitor to function
at the precision-of a fixed frequency.
• High contrast color TFT LCD display supports resolutions up to SXGA 1280 x 1024.
Compatible with VGA, SVGA, XGA, SXGA (non-interlaced) and most Macintosh
compatible color video cards.
• Power management system conforms to VESA DPMS standard.
• Supports DDC2B for Plug & Play compatibility.
• Advanced On Screen Display (OSD) control for picture quality adjustment.
For full Product Specificationsrefer to Appendix C.

C H A P T E R
2
INSTALLATIONAND
S
ETUP
This chapter discusses how to install your LCD touchmonitor and how to install the driver
software.
Unpacking Your Touchmonitor
Check that the following items are present and in good condition:
LCD monitor Video cable USB cable
Serial cable Power Adapter
(Exclude APR & IntelliTouch Plus model) (Exclude NPB model)
Elo
QuickStart
CD
Software
CD + Quick Install Guide Brackets
2-9

Power cable forAsia models (exclude NPB models)
and
and
or or
China/CCC power cable Taiwan/BSMI power cable Korea/KC power cable
Powercable forWorldwide models (exclude NPB models)
USA/UL Power cable Europe/VDE power cable
2-10

2-11
Interface Connection
Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer
and touchmonitor are turned off.
1 3 2 2
5 1 3 2
5
Adapter Video Cable Serial Cable USB Cable OSD Remote Control
Key
(option)
Adapter Video Cable USB Cable OSD Remote Control Key
(option)
1. Connect one end of the power adapter to the monitor and the other end to the connector of
the power cord.
2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB
cable (but not both) to the rear side of the computer and the other end to the LCD monitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding ( USB cable
does not have thumb screws).
3. Connect one end of the video cable to the rear side of computer and the other to the LCD
monitor.Tighten by turning the two thumb screws clockwise to ensure proper grounding.
4. Press the power button on the rear panel to turn the monitor power on.
5. Connect one end of OSD remote control key(option) to the monitor.
Power Requirements
Note: This monitor operates at 12V 3A
DC Input:
Plug shape: Tuning Fork Type
Plug polarity: (+) ) (-)
Outside dimension: Ø 5.5 ± Ø.1
Inside dimension: Ø 2.1 ± Ø.1

2-12
Product Overview
Main Unit
Rear View